A wonderful hotel, for all the money. But two THINGS: the lack of slippers in the room and it turns out that a four-star hotel may not have an elementary refrigerator. Although the niche in the table just gapes for him. And everything else is one hundred percent!!!
Different! Someone tried, invested in the hotel for a long time and then forgot about it). The rooms are stylish and spacious.The breakfasts are good. BUT! For an expensive 4-star hotel, cleaning must take place! Gray tulle in the foyer and carpet on the floor with a large number of spots, not as scary as black strands of hair in the bathroom of the room, decorative pillows in someone's white spots; suspicious unwashed spots on the carpet of the whole room, in the dining room the bottom of the tablecloths is just black! I haven't seen this in a public catering for a long time! Well, and so on the little things: the batteries from the remotes in the room have long since retired and do not change, bathrobes and slippers have gone there as well. In general, the hotel is beautiful, but someone does not keep it clean at all!
A 5-star hotel. The location of the hotel is super , the avenue leaves an impression of Belarus. I think Moscow smokes on the sidelines compared to Minsk. For service, people, order, cleanliness and hospitality.
I do not recommend this hotel to stay!
When I checked into the room, I saw 2 bags of garbage, the smell of which persisted for several more days.
The faucet was falling off in the bathroom.
There was no refrigerator in my room, to which the receptionist said that they were nowhere to be found, but my colleagues had them.
Even the signboard doesn't work properly.
A great hotel in Minsk. There are no disadvantages, only advantages!!! Cleanliness, order, excellent rooms. Polite staff. Excellent restaurant at the hotel.
A good hotel, but there is no refrigerator, slippers, bathrobe in the room, but you can ask at the reception except for the refrigerator of course). The furniture in the bathroom is tired and fuchsi-colored,
Nice building, large rooms, fastest elevator. Very strange service - the garbage on the floor lay for two days before it was removed. The room could not be cleaned for 5 hours. There are two menus in the restaurant - you order cheaper, but they count according to where it is more expensive. It is impossible to use the shower and the faucet in the sink due to an inadequate set, the bed creaks.
A wonderful hotel, excellent breakfasts. Cleaning spoils the whole impression. It feels like they're coming in for show. During the week of stay, bed linen and towels were never changed. The bathroom floor was washed only by the square at the entrance, it was even clear that not all of it was washed. During the stay, the toilet tank broke, a plumber came. So the cleaner after the plumber did not even bother to remove the stains on the tank after him. I repeat, we lived for a week-it was possible to paint a picture on the nightstands from dust 🤪
Nice hotel in Minsk! There is a restaurant and a bar on the ground floor. The rooms are great. The beds are comfortable and soft. A conference room is also available
Great hotel, especially good staff! I thank the maid on the 7th floor, the work is at the highest level.
But the breakfasts have deteriorated very much in the two years since my last visit, the menu is meager (the products are cheap
There's a question for the management. It would be possible not to pay attention to this if the quality of the products was better.
Positive:Located on one of the central avenues, it is easy to reach by public transport.There is a shopping center nearby where you can shop. Our room was large and spacious.
Minuses:The hotel is no longer "tired" much, it would be possible to change the furniture and appliances (the refrigerator squeaks disgustingly).There were strange hairs on the towels.At the reception, we came across an unfriendly girl who at first could not find our reservation, and then dryly gave us the keys without saying anything.
Nice rooms. Not bad breakfasts. Minuses. It is difficult to have dinner and lunch at the hotel. First, those with paid meals are fed, then after 1.5 - 2 hours the rest. The lobby bar is very sparse.
The service is at the level of an old Soviet hotel. It is impossible to get through to the reception. Ordering food from a restaurant takes an hour to get through and it's not a fact that it will work. The air conditioner is not working. Open the windows - it will be very noisy, as it is on the highway. I won't stop a second time.
It's all good. But there are disadvantages. Bathrobes and slippers should be begged for. The hotel seems to be new. But something is falling off. And the most important disadvantage. Disgusting buffet breakfasts.
The hotel is good. I liked the large rooms, 80 square meters. They took it without breakfast, because they thought that 4,000 Russian rubles was too expensive for three. Nearby there is a cafe where you can have an ideal breakfast for 2000. We visited the spa, so-so, to us, for hotel guests for free from 8:00-11:00. But I wouldn't go there for a fee)
Great place! Starting from the reception desk to room service, everything is very decent. Staff, cleanliness, kitchen - 5 stars! I recommend you to visit, you will be satisfied.
Great hotel, I recommend everything!! Our family really liked everything. There are a lot of things nearby. The staff is at the highest level, the rooms in the hotel are very comfortable.
The rooms are large and spacious, but there is no refrigerator, while there is a brush with a reminder of how to use the refrigerator. The washbasin in the bathroom is faulty (number 526) the water is blowing in different directions, but not on your hands. The breakfasts and dinners are good and delicious. Overall a good hotel, but there are flaws in the room and a super slow reception, unwilling to answer questions.
A very good hotel, it was comfortable and pleasant to live here. Polite friendly staff, spacious clean rooms, comfortable beds, good furniture. Everything was in order in the room. The breakfasts are very varied and delicious. It was a little noisy in the hallway late at night. It's a pity that the hotel has a small pool, it's also a Jacuzzi.
A pleasant hotel, there is Parking, a good interior, well-trained staff. A good breakfast, coffee beans, fresh juices and much more.
The room is clean and cozy. Good mattresses, there are no boards against which the body beats in a dream. Reliable WiFi, about 40 Mbit/s.
Automatic temperature control in the room.
Stayed with my family for a couple of days. I liked everything. The breakfasts are good, the rumservice is also good. It's a pity I couldn't visit the spa, but the neighbors said that everything was OK. I recommend
Great hotel, it's not the first time I've stayed🙂
The staff is very friendly and helpful.
Delicious, varied breakfasts (buffet).
This time I had a studio room, I was very pleased with the choice. The room is spacious, two bathrooms, comfortable furniture, large Windows.
I really liked the spacious rooms. We took a family room for 2 adults and 2 children. In fact, these are 2 rooms and an interior door. A huge double bed, 2 single beds for children. Armchairs, ottomans, well, a lot of space. There is a good pressure in the bathtub, there is a hair dryer. But I was surprised that there were no bathrobes and slippers. There is a kettle, but no cups, which is also strange. And it's dark! I want more light.
I will praise the breakfasts separately, they are delicious, varied, and the coffee is Good.
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Ahahhhahaahha
Level 10 Local Expert
March 29
We were left with a bad impression. We were able to check in only at 14:20. They gave us one card, and for 1.5 days we went three with one! The other guests were children who ran for two nights in a row, and their supervisors were yelling at one o'clock in the morning!!! The hotel administration did nothing about it. The impression has deteriorated. Don't offer any compensation.
The hotel is not 4 stars, I do not recommend it for a long stay, cleaning is a C minus, the air conditioners do not work, it is + 25 outside, you have to open the window, and bikers drive along the avenue with a wild roar half the night, unforgettable sensations! Breakfast is normal, but there are no signs on the dishes on display, play a guessing game)The coffee from the coffee machines is decent, the milk is not dry.
The rooms are modern and spacious. Clear. Weak sound insulation. There is no bathrobe, slippers, a shoe spoon, and even a tea bag was not put, low-quality shower gel and liquid soap, the feeling that they were diluted with water. The overpriced cost of living.
A very good guest. The room is clean and spacious. There is a spa, it is paid separately and the prices are reasonable. The restaurant has an expensive breakfast, but there is a dining room (very tasty), only it works from Mon to Fri. The staff is polite. If we come to Belarus again, then only to this hotel.
A wonderful hotel. Responsive staff. Good logistics. I liked the room, the furniture was not killed, the wi-fi worked. In the morning, the spa (hammam, font and Jacuzzi) is open for free
Very small parking lot. There was no refrigerator in the room, there is a kettle, while there are no glasses with spoons, and there is no tea with sugar. The shower is extremely inconvenient because the water pressure is very strong, and the watering can itself is small. The soap dispenser got clogged, my husband fixed it.
For 2 days I tried to get through to this hotel using all the phones listed on the website. I called, wrote to the mail, wrote to messengers. No one picks up the phone or answers. A "dead" hotel, customer orientation is at zero, the information on the website does not correspond to reality
A great hotel, a little noisy in the rooms, as all the Windows overlook the street, and the sound insulation is weak. But otherwise everything is fine, the rooms are spacious, there is a bathroom. The breakfasts are excellent, the variety is delicious, and the dinners were very good, especially the borscht. The staff is caring, the cleanliness is amazing. Oh! The sauna was also included in the price, in the mornings, but in my case it went perfectly, moderately hot and a hydro massage included...
Cleaning the rooms during your stay is not expected, the sign on the door handle "please clean up my room" is an element of furniture, nothing more.
The faucet or the door lock is broken- well, sorry, the plumber / locksmith only works until 17:00. And he's resting on the weekend, so yes, wait for Monday.
Check-in will be exactly later than the specified time.
The restaurant was "closed for special maintenance" several times.
Welcome to the USSR of the worst times.
The hotel is large, clean, and the rooms are large. We had 2 connecting rooms, very comfortable with 2 children. It is convenient to get to any point in Minsk.
Slightly let down the plumbing
We had a room for 4 days. The hotel is not bad. But we didn't like the restaurant, the breakfasts were good, and we didn't like the dinner. But this is our opinion.