Controversial 4*.
We won't bring ice to the room, we won't give you a corkscrew...
There is no parking, only in front of the entrance and (we probably got there that way, there were no places...
Room cleaning is mediocre...
A comfortable non-chain hotel. A huge spacious hall. The room has a combination of unknown non-brand plumbing, inexpensive electronics, inexpensive but high-quality furniture. Good breakfasts and a great bar on the ground floor!
Among the advantages: spacious, clean bed linen. That's all. Now the cons. 1. There is no drinking water in the room or a cooler on the floor. They called the reception and asked. They replied that if we don't have water in the room, we need to go and buy it. 2. There are no slippers. 3. There is no toothpaste, toothbrushes. 4. There is a layer of dust and hair in the bathroom drawers. 5. The sun heats the double-glazed windows, they begin to bend and make loud clicking sounds. At 5 a.m. it is very unpleasant. 6. Curtains are not wide enough, just in the place where the head on the bed is located, it turns out a 20 cm gap. And the sun is shining right in my eyes. 7. If you do not pull out the card that turns off all electricity in the room, the light in the hallway is on. If you pull out the card, then of course you can't charge the phone. 8. The sound insulation is very poor. The windows faced the avenue. I didn't save the 7th floor.
A rather weak Hotel. Not friendly girls at the reception. Poor choice for breakfast. The bed is like a hammock. There is no refrigerator in the room. The air conditioning system is not working.
The spa is super! A cool sauna with a swimming pool. Massage! Treatments for every taste!! You can look it up on the Internet, it takes so long to list it. Everything is at the highest level!. The staff is very courteous, especially the head Agnes Dmitrievna. Come in, use it! You won't regret it!
In general, a good hotel.
The rooms are clean, as well as in the hotel itself.
I was upset by the lack of a bathrobe and slippers in the room, although they are declared as a 4⭐️ hotel
Excellent hotel, large rooms, new, clean, comfortable beds, delicious breakfasts. I would live and live, but you need to visit other hotels, Well done, prosperity to you!
The hotel is good. In January 2020, I was at this hotel with my wife on a honeymoon. We liked the hotel. The room was large and clean. The breakfasts are varied and delicious. The staff is polite and friendly. We will definitely come back to the Republic of Belarus and stay at this hotel. We liked everything. Thanks to all the staff.
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Zahid Mahmudov
Level 5 Local Expert
September 8
The room is super, the view from the Windows, the location, the cleanliness, the staff, the breakfast is super!
A very cozy and comfortable hotel with delicious breakfasts and a relaxation area. The children were delighted with the pool.
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Тимофей
Level 12 Local Expert
October 12
They save light, probably this is a trick in general, but I don't like walking on floors in pitch darkness, the light turns on slower than I walk.
The feeling of the film Radiance did not leave me until the end of the stop at the hotel
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Евгений Мараховец
Level 7 Local Expert
October 6
The price does not match the quality, the rooms are good, spacious, but already tired, one thing does not work, the other.. the service is also average, there are no breakfasts
The breakfasts are very good, the room is large and comfortable. The mattresses are very soft, but you can sleep. The spa is very average, it's not worth going for money. One hammam barely works, the sauna does not work. Bathrobes are provided only upon request at the reception. The lobby bar is good, there is no food in it (only sandwiches). In general, I liked everything, if you don't go for the spa
The hotel is good, the service is good too. We took a family room, everything was clean, one minus there was no water, no cutlery in the room, we rested with the kids, I would like it all to be at hand.
A great hotel, a little noisy in the rooms, as all the Windows overlook the street, and the sound insulation is weak. But otherwise everything is fine, the rooms are spacious, there is a bathroom. The breakfasts are excellent, the variety is delicious, and the dinners were very good, especially the borscht. The staff is caring, the cleanliness is amazing. Oh! The sauna was also included in the price, in the mornings, but in my case it went perfectly, moderately hot and a hydro massage included...
Excellent hotel, service at the proper level. The restaurant has a varied menu, a large selection of dishes and delicacies. If I am lucky enough to visit the Republic of Belarus again, I will definitely stop by the hotel again!
The room is ordinary, the drain in the bathroom did not work, the furniture in the bathroom had minor wear. The service is satisfactory-when checking in by reservation, I applied 7 minutes before 14.00, I was told to wait, a couple from the street immediately came up, without prior reservation, and they were immediately checked in. I wanted to clean the pool, but it was broken and it was not repaired in 2 days. The bartender in the lobby bar was not friendly. The location of the hotel is good.
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Виталий Виталий
Level 15 Local Expert
May 26
A nice modern hotel complex. It's a little far from the center. But close to the walking areas of Minsk.
A good hotel, comfortable rooms, super breakfast, I chose it because of the proximity to the congress venue, it is easy to get to the center by public transport and taxi
We stayed in Minsk for 2 days. The rooms are spacious and clean. Of the cons: at the time of check-in, the air conditioner was not working; there is no drinking water, tea, cups, slippers, hair conditioner in the rooms (in my opinion, these are normal requirements for 4* and this price category). In addition, the motion sensor from which the light turns on is a little annoying. You get up at night to go to the bathroom or drink water and the light turns on, just tear out your eye.
We didn't like the hotel.
There is a feeling that foreign guests are staying here, perhaps some events are being held.
The hotel itself is a legacy of the USSR, well, maybe it's retro style, but we didn't get it. They went to another one.
The staff is not very friendly, without smiles and greetings. The bed in the room creaks. You turn over at night and the neighbor wakes up. Very cold air blew from the hood, they closed the bag.
But in general, everything is not bad - clean, towels are changed every day, the room is cleaned well, bottled water is constantly in the room, bathrobes and slippers are provided on demand. The breakfasts in the restaurant are varied, everything is delicious. The hotel is located in a great location - a park, a temple, a pond - it's just beautiful!
Great hotel. Huge rooms. We took a suite on the 4th floor. Two adults and two children. Nice furniture. Friendly staff. Everything is decent. The price corresponds to the quality.
There were 2 adults and 2 children in a huge two-room room. We froze the first night, and on the second they brought us a heater. Breakfasts were paid on the spot, delicious, there is plenty to choose from! Overall, I liked the hotel!!!!
The advantages are cleanliness in the room, good sound insulation and location. A hammam and a swimming pool are included, but only from 9 am to 11 am) The hotel is 4 stars, but breakfast is not included, there was no refrigerator in the room to store food, there were no slippers and bathrobes.
Previous reviews describe the main advantages of the hotel. The rooms are clean, but there are minor plumbing problems (bad watering can, shower, dispenser did not work) Upon repeated request, the problems were eventually fixed. Bathrobes are brought to the room upon request, there were no slippers. Standard room with two separate beds. There is also no refrigerator (mini-bar) in the room, although it is stated in the list of room equipment and is in the photo.
The attachment contains photos of the cleaning done by the staff of your 4-star hotel.
The way the bed was made is especially impressive.
In principle, the staff does not know how to clean the bathroom.
The level of service is the only thing that upset us on this New Year's trip to Minsk.
The current level of service does not even pull 2 stars and definitely does not leave a desire to check into this hotel on your next trip.
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Илья Волынский
Level 11 Local Expert
February 18, 2022
I have lived here many times, everything is very satisfactory. Excellent rooms, gym, sauna. The breakfasts are good. But the last stay was ruined in the last 2 days. First, in the evening, late on 17.02, a woman came to my room, asking if it was possible to see if you had my phone in your room.. 🤷♂️🤦♂️ Well, everything happens, apparently a man drank. I was surprised that she knows my name, even though I've never seen her and I don't know her. Then at one o'clock in the morning, the phone in my room rings and a drunk guy calling me by name tells me if it is possible to come to me. I went down to the reception, asking how people knew my details. They apologized and said that they did not want to give my data.. The top is not competence. It is completely unclear who to distribute personal data to, people whom I do not know and have not even seen once. The hotel itself is great, apparently the staff needs to be trained. This is the first time I've encountered this.