The store is good, but the queues are wild, it is very uncomfortable to place an order online, after which you first queue for half an hour for a piece of paper for the product, and then for another half hour for the product itself in a separate queue...
I made an order for an inflatable tent, two weeks have passed, the tent has not arrived and the inflatable mattress is not needed without a tent, it's a pity
It would be all right, but the eternal queues are a test. You shouldn't go there if you're in a hurry. Well, there is a suspicion that they have gained trust and are starting to "pop".
The best prices are generally for all types of equipment. If you need something, I immediately open their website. The only drawback is popularity. There are always such crowds at the receipt of the goods that you disappear for at least 40 minutes. It's time for you to open the second point!)
The prices are good if you pay right away. The terms of the installment plan... These are not conditions. It will be more profitable to buy in installments from others. You can't pay with a card at that price, Carl. This is nonsense.
The biggest disadvantage is that you need to stand in two queues to pick up the goods, the queues intersect, there are a lot of specialists, they sit and watch, and only 1-2 cashiers and 1-2 people work on the issue.
To sum up: the price is OK when buying immediately and in cash.
It's over and there are long queues to pick up the goods.
the warranty department works conscientiously. there were 2 cases of electronics failure. in 1 case, I waited 2 weeks, which was disappointing, but it was worth it. they gave me a replacement for a new product of a higher price than my burned one. in the 2nd case, they worked quickly at all. they gave a replacement on the same day.
Guys, thank you all: for the advice and help in the search; for the opportunity to check any product on the spot; for prompt repairs; for the culture of communication.
The best electronics store. Low prices, delicious promotions and friendly staff. Of course, there are disadvantages, not without it, but the overall impression is purely positive. Other online stores now have someone to look up to.
I bought a TV in installments for 2 weeks, although I was told to wait 3 days with the phrase we did nothing terrible for you without compulsory insurance that we waited, brought the wrong one and the other and even more and forced to pay extra, I DO NOT ADVISE THIS STORE TO ANYONE AT ALL
In general, the store is not bad, very often I buy any goods. But when the product arrived with an incorrect description, it was decided to re-order the product or return the money. When approaching the consultant, he began to "fuck" in the ears that the goods arrived as expected, after 20 minutes of swearing, and the demands of the complaint book, the funds were returned.
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Владимир Г.
Level 4 Local Expert
September 28, 2019
I bought computer components, fans and much more to order. The prices are pleasant, delivery to the entrance is over 100 rubles. But yesterday I bought an external hard drive that was available. And I was shocked!! Having connected to the computer at home and looked at the SMART of this disk, I found that it was Used!! He had more than 300 inclusions, but that's not all. He had reassigned sectors! All programs for working with disks wrote about the possible loss of data and its imminent failure!!
My conclusion is this, it is better to take an order, because they are being transported from a warehouse. And this one is available, maybe an employee or another buyer handed it over, and they decided to sell it! I naively thought that there were new things in the store, and I did not check on the spot properly, so we will communicate with the warranty workshop
The online store is normal, both in terms of prices and service. It is better not to go offline, you will kill a lot of time in queues, and get negative feedback from managers.
A great store, prices are always lower than in the city. They work on order, the goods arrive in 3 days mostly. Always polite managers, fast and high-quality service. 5 out of 5.
2-3 years ago, solid five stars
At the moment, they are frankly not coping with a huge descendant of people, I hope the management plans to solve this problem because every time you visit this place, the once excellent opinion about your favorite online store is getting worse
A good online store. I have used the services several times. Everything was delivered on time. They work almost exclusively for delivery, i.e. there is nothing available. There are queues from time to time.
Indeed, prices for many goods are lower, but the rest could be worked on. There are always some problems with delivery, there is no normal terminal for payment by bank cards at the pick-up point. But in any case, the store is out of competition, but there is a lot to strive for!
A convenient store, you order on the website, then you pay in the store, and then you pick up in the store at the pick-up point. The only thing is that the flow is large and there are a lot of customers in the evening, there are queues.
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Anonymous review
July 6, 2018
We ordered a sound system from this online store... The insanity began with their request to come and make an advance payment... Okay, we've arrived, we've brought it in... At the agreed time of delivery of the goods, we received not the goods, but an SMS with a message that the goods should arrive tomorrow... as a result, we arrived the next day to pick them up ourselves (or swear why not on time, if the deadlines were agreed, and our deadlines were running out), gave our system with the words check at home, for checking one day. Without a second thought, they took it and went. At home, they began to check whether the seat does not open (factory defect). They were called, told to bring them. It turned out to bring on the trail. day... And then it started... We have never seen such a boorish attitude anywhere!! They yell, prove their case to us, tell us about a bunch of days to send for examination ... YOU SOLD US A LOW-QUALITY PRODUCT!! WE'VE SPENT A LOT OF DAYS ON YOU!! As a result, the money was returned to us with screams and screams. And we ordered from the Minsk online store, where the customer is respected and appreciated!
And you, an impudent store, will soon drown in your attitude towards your customers!!
I strongly do not recommend it!!! The same price comes from Minsk with delivery, you will be provided with SERVICE and the order will be completed on TIME!
The queues are too long.
To pick up the goods, you need to stand in two queues. One queue for payment of the goods, the second for receipt.
Let them make an electronic queue or something to improve the implementation of the purchase and receipt.