There is no question about the product, everything is fine. But here's what concerns their discount (club card), it's not there. There was not a pleasant aftertaste.
Excellent pick-up point. I ordered it on the website, came and picked it up here. There are several flash drives and other small items on sale at the pick-up point.
The most adequate prices for computer equipment for our country.
The technique is accepted. They make promises on a piece of paper. I have repeatedly witnessed a dispute between clients and people from this organization who receive their equipment without repair or with repairs that do not satisfy the result. The most popular.. they take it, diagnose it and return it. I will get my case in the near future. I've been waiting for my equipment to be repaired for a year now. All repair or diagnostic procedures are delayed for months. A greedy organization. Among the advantages: there is a parking lot and a bus stop nearby.
A very good online store, the staff is sociable and knowledgeable, there is a lot to choose from and prices for some products are lower than in other online stores.
Very nice prices. A large selection. The fast work of the operators, the delivery department and the service department. Sometimes it's crowded. There were several warranty cases. Everything was solved as quickly as possible, taking into account the wishes of the client.
I very rarely write reviews)
And the store doesn't seem to be bad, and I bought a lot of goods and there were no complaints.
But the customer service is very upsetting. There were two attempts to repair the equipment, I thought it might be an accident)) but no, if there are no competent specialists in the service department, then there are no accidents. The equipment is under repair for 15 days., and every day different information about the equipment is issued, then the spare parts are tested, then suddenly the master forgets that the spare parts have already arrived and says that there are no spare parts)))after even more fun, it turns out that they have not even identified the cause yet, and they do not know what spare parts are needed))
And so you can continue indefinitely.
It is a pity that such a respected service center in the city cannot recruit competent specialists who can help and earn money!!! Separately, I want to mention the operator Kislik Natalia Sergeevna, who has no idea at all about the work she is doing, I do not want to offend the girl, but she would like to look for another job ((I would like the management, given that conversations are recorded, to listen to the recording of the conversation of their employees, and draw appropriate conclusions.
One of the best stores in terms of prices. I have not had the most successful experience with consultants: my competence leaves much to be desired. Therefore, I select the goods myself, or with the help of consultants in other stores, then place an order here.
A great store, on the market for a long time, ordered many times.
There were no questions about the quality of the goods or the delivery time - everything is as described.
There is a pickup, on-site health check upon receipt.
Good int. the store made orders many times, as long as there were no problems
Lately it has only become difficult to get through
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Сергей
Level 8 Local Expert
April 1, 2024
It's not a bad online store. Prices are often lower than in other stores. A large selection of products. I made an online order, it was confirmed for you. I came, paid and took it away.
There was a good store before. Prices used to be the lowest in Gomel. Now there are bonus cards in the store and with a card something is cheaper, and something costs the same as in other stores, but without a card the prices are much higher. But even before, there were two prices without cards, one lower for those who pay in cash and the second higher for those who pay by card. But the bottom line is that if earlier the salary was both cash and on the card from someone, now almost everyone has a salary on the card, and it is not convenient for me to go to withdraw money for payment and for me this store is no longer as relevant as before, it is now easier for me to buy with a card in another store than from of them, and sometimes even cheaper.
Disgusting attitude towards customers, the service center (warranty) does not care about you at all and they are not going to do anything. I won't take anything else there.
An online store with perhaps the lowest prices in the city. Of the minuses, halva does not work, there are no shares. Discounts are available on the client's card (symbolic price of 1 rub.)
prices for many (not all) products are cheaper than in other stores. Convenient location of the pick-up point. But it used to be 5 years ago, I think it was better
I'm betting 3, because 2.5 ⭐ is not.
The young man who calls after ordering, through the website, is competent in the matter of consulting on the product, delivery, kit to wear, there are no questions about this. It would only be worthwhile for him to choose the right manner of communication a little bit, since without understanding the situation, the intonation in the conversation was not appropriate.
The issuing center itself is well done, they showed, told, delivery via courier is also excellent-on time, cultured - unlike a consultant by phone.
I get a call from one number, a young man-I say hello to him, I will definitely clarify everything, they will demand to sort out the issue meticulously in order to receive an apology from the operator-as soon as I make the next order.
At one time I ordered a printer, an electric kettle, an electric stove, a hair clipper. Everything works, the quality is good, everything came new, it was opened with me.
I wanted a coffee machine-I changed my mind, you lose customers because of people like that.
A huge selection of products on the Internet! Great prices! But most importantly, the help of consultants in the store. This is especially true for those who do not know how to use the Internet. They will help, show you in the picture, and do not deceive you in the price-quality ratio. Well done!
Friendly staff. Good prices, the store has proven itself and has been operating for several years. There is a service department, pleasant support from the stage of selection and ordering, to the delivery of goods
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Игорь Семченко
Level 12 Local Expert
November 15, 2024
A good store, not always the cheapest, but it is there)
A good online store. Everything is available and very clearly on the site. I've been buying from them for many years, there were no problems. That's just there are no discounts and bonuses)
Only positive emotions when it comes to this store! Competent staff, who often advise much better than consultants in narrow-profile technical stores. There has been a core of sellers working there for a long time, who are very pleasant to deal with. Alexander and Svetlana, in particular, are extremely pleasant and competent people (there are also no questions about the work of their colleagues on the issue and other employees). Always stable and accurate operation of the store. Queues are annoying on peak days, but it's not the store's fault here - I just don't like waiting)))
We have repeatedly purchased products from this online store. It satisfies with its choice of goods, the prices are acceptable relative to other stores. The delivery has never failed. The quality of the product has always satisfied.
We have been using the services of the Zeon store for a long time. There were no complaints, just a positive. The other day, we purchased components and a computer case. There was no fan in the case, stated in the description, we called the manager, he agreed that there was an error in the description. A little later, the manager called back and offered to drive up at a convenient time for us and pick up the missing fan for free, specifying the phone number for which it will be listed.The next day in the store, another manager opened the description page of the case, "poked our face" into the corrected one!!! He said that there was no mistake, we fools did not read it correctly!
It's not about the free fan (the store staff offered it for free themselves), we would have understood everything, everyone is wrong. But making a fool of the buyer by changing the description is no good!
In general, because of the penny issue, there was a VERY unpleasant aftertaste.
P.S. I don't know if the review worked, or just people who are not indifferent met, but a day later a store employee called, apologized and offered a certificate as compensation. All people make mistakes, the main thing is to be able to admit mistakes. I change the rating of the store to "5 stars", because the store staff "sorted out" the situation, for which I thank them.
I made a lot of orders in this online store. I also got a defective motherboard, but I didn't need it right away, and then the warranty period has already expired. But there's a circus here. I ordered a rug last week. There were 2 positions: either a carpet of random color (there are 5 colors), but cheap, or pay 2 times more expensive and metallic colors. I ordered one that is more expensive, because multicolored ones do not fit the table, and I was not satisfied with the 20% chance. The delivery time of the order was postponed, apparently the right color was not available. Then they sort of brought it. I went to pick it up - they gave me a green color. To the question: I ordered gray, the answer is: there are no others. In short, wasted money in nowhere.
Bad. Very bad. They try to sell the product only after payment, without checking. Like, pay for it, and then pick it up and check it out. If I order something, I first demand the product, check it for operability and integrity, and then pay. I recommend everyone to do so.
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Ольга
Level 9 Local Expert
December 28, 2023
I like this store. And the prices are good and the guys, if you have any questions, will tell you everything.
Zeon is alive!!!! Hallelujah!!!!! So many years have passed, and the counter-bass from Merlion, then Formosa, and after the forum, etc., does not end. Well done. The giblets survived in conditions of intense competition . The main thing is that they keep the brand and guarantee it!! returns , repairs and all sorts of buns . As for the choice of goods, it can be limited only by your imagination. Wholesale warehouse prices + 15%. This is encouraging. Everyone. IT'S ALL in THE ZONE!!!! I recommend
A good online store that is a hundred years old (In a good way), but it managed to stay afloat. A convenient center for issuing orders. A wide range of computers and accessories. And the prices don't bite. I always want to buy cheaper, and lately they have been getting the most reasonable price. The consultants seem to be adequate. In short, lycos :)
Ha ha ha the irony of fate. Today I wrote only a 5-star review and came to pick up the product. And there's a tin queue. There are a lot of people in a fairly large room and people are queuing outside. And there are two of them. Defended one for payment, you need to stop in the other for receipt. I arrived an hour later, nothing has changed. I stood for another 40 minutes. I was in such a queue in '88 for gum pads at the grocery store. Rough. If you have a plug at the end of the working day, then bring out the entire staff of the store and pay so that people want to go out for an hour or two. But to create such a queue is a mockery. I'm changing my rating to 3 stars. Next time I'll go buy a ruble more expensive, but without it.....
The store is not bad, there were often mistakes in my case. For example, I ordered a mouse and specified the exact color, but the one that arrived was not needed for nothing, I had to wait again when they would re-order and go to the store again. The same story happened recently when ordering a cable. I received an SMS saying that he came to the PVZ, but in the end, when he came for him, it turned out that he was not there and he was just lost somewhere along the way, I had to come again and then the time and extra money spent.
A reliable, convenient and functional store. The product selection is very large, the official warranty. I have been working with them for more than 10 years. I recommend.
I ordered a laptop for myself, the terms were negotiated over the phone with a consultant. Everything seemed to be fine, but the main condition was the delivery time of this product. As a result, the product did not arrive, a call came from the administrator that the product did not arrive and will be only in a couple of days. That's their service.
The product coverage is large. I ordered mostly equipment. I built a computer from scratch, I have never encountered a defect or a refund, everything is on time and in quality.
The staff is very cultured, helpful and attentive. They advise and help you choose and place an order for the product you are interested in. They notify you of the arrival of the order. They are checked for serviceability and completeness, as well as packed for convenient transfer of goods.
at first I ordered an electric kettle and a screwdriver, a few days later they called and said no, the supplier had to refuse, a few days later I ordered another screwdriver, the union is called on the website there were data of 2 speeds, 2000 ampere hour, 1350 rpm , 70 rubles on the discount card, when I received it , it turned out to be one speed and 750 rpm , I paid the same the most money , I had to buy , I don 't even know if I should order something else on this site
The store is located in the center, which makes it difficult to find the nearest parking lot, especially during fairs on Victory Square. In general, a store with decent prices. Sometimes they have practical jokes about pleasant little things in their VK group.
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В
Вячеслав
Level 7 Local Expert
October 17, 2023
Do you want to buy computer equipment (although not only) in Gomel - without var ants: Zeon is the best prices and excellent service.