A bad airport . There is not enough information. Everything is poorly organized . You will not find free taxis and you will not get them back and no one will tell you!
Terrible passport control. April 10, 2019 - 1 hour 30 minutes(( Always plan at least an hour to complete. It will turn out faster- well, at least you won't be late for the train.
The horror! Only 2 border guards worked for the huge crowd of passengers, one of them served only EU citizens. Accordingly, there is a queue for an hour, while there is another queue "out of turn" of those who are late. I haven't seen this anywhere.
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Yury Isaev
Level 8 Local Expert
November 24, 2019
A convenient airport, spacious, everything is logical and understandable. Convenient transportation to the city, even by S-bahn, even by car.
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Anonymous review
June 3, 2019
A chic airport: no queues, friendly staff, comfortable waiting rooms.
The area after passport control is small, the food is presented modestly, there are no waiting rooms with seats in the check-in areas, only benches, if the flight is postponed, then there is nowhere to wait except at food outlets (restaurants),
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Anonymous review
June 7, 2019
Very small . Huge queues at passport control. The inspection is thorough. After scanning, even a 2-year-old child is groped. Duty Free is disgusting.
If you have just arrived, hurry up and run to passport control. The queues are unorganized, 3-4 windows are always open. If you're not lucky, you'll wait an hour or more.
Long baggage claim. Very long! The airport is uncomfortable. Car rental and rental parking are difficult to find, there is no cellular connection in the parking lot. There is no gas station at the entrance to the airport.
The work of passport control is poorly organized. If you are not an EU citizen, stand in line for an hour 🤦🏻♂️🤷🏻♂️
No one organizes streams. All stand in one (two) windows. Employees don't give a damn about people.
An amazing example of how the Germans can organize a mess in exactly one place. Terminal 2 has advanced security and queues, terminal 1 has queues, a mess and an absolutely lame taxi service. At least the business room is well fed and there is a lot of space...
A huge modern airport. However, there is not always time to get acquainted with it - either I go straight to the lounge when we have a transfer, or we immediately go for a rental car ;)
Very unfriendly staff. And information is tight. The change of the boarding gate number was not announced. Only the small scoreboard in the waiting room on the counter was illuminated. We almost missed the plane.