AvtoVeloMoto.by
253 reviews
September 10, 2024
A good online store. It can be difficult to get through, but on social media. the networks will respond quickly enough. I bought an electric bike from them - they delayed the delivery a little, but they assembled and configured it quickly and well. Now I want a motorcycle, but first I need to get a license for it)
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1
December 11, 2024
I bought a Minsk S4 300 motorcycle for my younger brother, I arrived quickly, everything is in order, my brother is very pleased with the gift. I liked the efficiency and responsiveness of the seller. My wishes were taken into account and everything was done in a great way. I definitely recommend this store.
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December 2, 2024
I bought a Mullerwagen 1535 trailer, with assembly,before buying, I went to the warehouse with a consultant,looked at the quality of the trailer parts, (it is disassembled)I was pleasantly surprised by the accuracy of the fitting of the prefabricated parts (the entire trailer is bolted, the coincidence of all the holes of the connected parts is perfect), the trailer is decent, strong, I'll take a review later, maybe it will be useful to someone, thanks a lot to the guys for the assembly (although there is a small nuance when carefully examining the house on the observation pit, I'll show you in the video)thank you guys for the consultation, quick registration of all documents for registration, good health, all the best, I am very happy with the purchase.Sincerely, Nikolai.
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November 14, 2024
I bought a Bajaj Dominar 400 motorcycle a week ago. I'm so happy. The bike is so cool! I want to say a huge thank you to the manager Oksana for the advice and answers to my questions, she is very friendly and competent. Thank you for the gift discount at checkout. Thanks to the girls from the credit department, they helped you quickly and easily get a loan from the bank. Thanks to the logistics guys for preparing the mot and delivering it on time. To Nikolai (I hope I didn't confuse the name) thanks for the PTSD thrown off on time. Many thanks to the freight forwarder driver. A wonderful calm, responsive guy. Thank you, I delivered the motorcycle early in the morning, helped to roll to the parking lot and I managed to arrange the docks in the traffic police during the day.
At the moment, the impression of the car is only positive. They helped me quickly realize my dream. Comrades, thank you.
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September 12, 2024
I bought my son a car, they told me everything in detail, consulted and helped me choose a model. Many thanks to manager Sergey, a very pleasant young man and a competent consultant.
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1
July 27, 2024
I bought a Rockot Hound 250 motorcycle a few days ago. At first I was looking for Tekken, but the consultant Vasily explained this one better. At first, I was suspicious about why this one was the one. But, in the end, it turned out to be a bomb) Vasily was always in touch, always answered questions without making you wait long by messenger. I recommended a helmet, a great helmet, better live than in the photo. I paid the entire amount through erip. The delivery took place in a couple of days. Logisticians called to find out when it was convenient for me to take delivery. Everyone is cultured, polite, including the driver. The bike is accepted with all the docks. Everything is normal. Only registration with the traffic police. The mot is currently being run-in. Before running in, I changed the oil, adjusted the idle speed. The first 20 km. So far, everything is fine, then everything goes along the way. I am happy with the purchase. A lot of emotions. I'm uploading a photo.
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December 13, 2024
Great store, the choice is great. Very professional consultants. Manager Ekaterina answered all the questions, made a discount! As a result, we bought the engine that Ekaterina recommended and were very satisfied.
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November 24, 2024
I bought a motorcycle. Consultants do not have complete information about the technique, and when you ask, they read from the site. I was familiar with motorcycles in advance, but I would like to hear their comparative analysis between several motorcycles. Regarding the purchase process, one of the shortcomings was that my last name was incorrectly written in the documents (everything was fixed in a couple of hours), and there are much more positive moments: friendly staff, delivery was made for free, high-quality registration of customs documents (there were no difficulties in the traffic police) and the evening delivery time of the motorcycle. I bought a helmet, the frame of the license plate was sold at a discount, a branded motorcycle cover of good quality. I asked to find out the cost of the trunks while I'm waiting... I need an additional open helmet, there was no size, I'm also waiting... I think you need to go to the store and find out, they don't inform you themselves! I didn't take a photo of the motorcycle, it's already snowing, and the view in the garage is not the same.
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August 9, 2024
The staff is not interested in selling. We ordered a car for the child on July 29, the manager Kindly assured that the wait is 3-7 days.A week has passed....And then it started....The goods arrived, but not assembled, they waited for almost another week, they did not pick up the phone at the office, they called back without explaining the clear reason for the delay.As a result, I arrived myself, and then such a surprise-everything is packed! There are no questions for the store managers-the guys are Trying, but as for the manager who placed the order, I have no words here from this attitude to work or misunderstanding, which is generally included in the manager's work. I arrive at the warehouse and see that the machine is assembled and covered with a dense layer of dust, and inside there is rainwater and a leaf with instructions...In general, the warehouse was not particularly bothered either.... According to the configuration, there should have been a logo, but even that is not there....In general, do not waste time and effort, it is better to look for other sellers.The big name of the company and such an unprofessional attitude....
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3
January 10
The website says one thing according to the fact of the other! I wanted to buy a trailer, they wrote that the price was slightly higher than in the advertisement, when I called, as they calculated the extras, the trailer was 268 rubles higher, they said they found it cheaper, we will make it even cheaper! So it doesn't work, they didn't make it cheaper, it says promotions and gifts! So this doesn't work either, they started coming up with childish excuses like you're buying cheap anyway, there are no gifts, as a result, I took it from another company where the design is free, the assembly is free, the delivery is free, and they also gave me a gift!(and yes, the manager is not interested in selling anything, it's just impossible to get through to them, they called me back from 10 to 15! While I have processed everything from another company and picked it up within 30-60 minutes) I do not recommend this company!!!
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November 5, 2024
Let's start with the fact that motorcycles constantly hanging on the site are "in stock", in fact, they are tinkering with pre-order, which no one warns about until you actually express a desire to buy, which is why almost a month of the motorcycle season was lost.
I made a pre-order at the end of June for bajaj boxer. The expected delivery took place in a month.
A few days later, the delivery department contacted and agreed on the delivery date. Everything seems to be fine, but....
On the day of delivery, the driver called and said that he broke down, apologized for the situation (the only one of all subsequent employees who communicated with me)
and said that they would contact me additionally and coordinate another day.
After waiting until the evening and half of the next day, and not waiting for a call from either the manager or anyone else, without getting through to the sales department, I call the delivery department,
where they tell me that they are waiting for the driver to fix HIMSELF and deliver the motorcycle to me or to the warehouse and it will be in a day Three at least and they will contact me again.
As expected, after three days no one called back, I again call the sales number myself, where they already forgot about such a minor situation as an undelivered motorcycle to the customer.
As a result, it is clarified that the delivery will be in an EXTREME CASE in another FIVE days. As a result, it was delivered - 8 days after the originally agreed delivery date.
But this is not the end... As it turned out, they decided to save 0.5 liters of 92 gasoline and the fuel level on the reserve was not enough to start the motorcycle for testing.
It was expected that it did not work out to call the managers or anywhere else to solve this situation (I have been waiting for 1.5 months for them to call back) and discuss what to do
if it does not start or knocks. As a result, the driver himself got
through to someone there by a direct number. I had to take the risk and take the bike without starting it, go to the gas station with a canister and worry if it would start at all.
Bottom line: just a terrible attitude towards the customer, no one will care about you, if you can buy somewhere else, buy there. The
drivers who turned out to be the most customer-oriented were those who, as it turned out, work for hire (i.e. there is no own delivery service, which is mentioned on the website).
UPD: after correcting the inaccuracy in the review, I eventually received two similar responses from the organization that "it is very important for them" to contact in order to resolve this issue. I wrote them to the email they specified twice, with screenshots of the review and response, and my contact phone number from which the order was placed. 16 days have passed since the first letter was sent, and 9 days have passed since the second one. As expected, no one got in touch. One can conclude that this approach is just campaign policy.
UPD2: after completing the review with unanswered letters (it is very inconvenient that the organization cannot respond to its own review), the head of the sales department contacted, apologized and clarified the situation: apparently, I was unlucky with a manager they no longer have. To smooth out the impression, we delivered engine oil as a gift - a good bonus for the next motorcycle season, thank you. Let's try to cooperate more.
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2
January 10
When buying an outboard motor, a call was made in advance to the online store to clarify the availability and installment sales, the manager replied that at the moment the motor is not in stock and in the near future the goods will be delivered to the warehouse when ordering, of course I was also interested in the installment plan for this product, I specified the installment plan and for how many months.I have a Priorbank credit card, so as indicated on the website of this online store, it is a six-month installment card. I clarified this information with the manager, whether the card is actually an installment plan for six months, I was confirmed that yes, you can take the motor in installments and the full amount for six months....and then I sowed the😄 , ordered the motoro and waited....... And then it started...I waited two weeks.The engine has gone up in price by 300 rubles. When I came to pick it up, it turned out that I also needed to make a down payment, although there was no word about it.I had to come a second time with a down payment, thank God that I picked up the goods at the price when the order was made, the rest of the money was paid by the card in installments, the goods were received, I was satisfied. And you think that's the end of the story. No... For a month, I couldn't find out where my installment payment was on the Priorbank card.In general, I contacted both the store and the bank several times as the installment payment should be made, and the payment was made as a loan...And then, after the new year, they call from the bank and inform me that this online store is not a partner of the bank and does not provide installments since the agreement between the banks and the store was terminated in the summer, and they can only provide a loan, I found myself in a stupor . After all, before buying the product, I called and talked with the manager and clarified the information about the installment payment with this card.I 'm upset .So when buying, check all the data that the manager will tell you, along the way they do not have all the information of this store and the conditions of sale on the cards.Of course, I was satisfied with the purchase, but with the loans, it's a pity........So before you buy something, think carefully.
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October 7, 2024
I ordered a Zontes zt125c motorcycle. They called back quickly, told me everything, and answered all the questions. Also, everything was done for the client, delivered to the house assembled (for an additional fee, offered EPTS (also for an additional fee), ordered everything and did not have a headache. As a result, everything was brought as promised, the whole package of documents, the next day the motorcycle was already registered. I want to express my deep gratitude to Nikolai for his help in choosing the equipment for my requests, he was on the line with me throughout the entire transaction. Motorcycle is generally a buzz) the Chinese do things) thank you!
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October 7, 2024
A good online store, ordered a tillerblock, explained everything. We have placed an order and delivered. Everything is prompt. I want to thank the seller Vasily, he explained everything clearly about the tillerblock, about the delivery. I recommend.
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December 22, 2024
The office is nonsense, we bought 500 cu, although we wanted 700 cu, like a long order, etc. The site lists gifts when buying, as a result, there are no such gifts, and only when the question is raised that this is a hoax, etc., they are given both the wrong ones and let go. There is also a nuance with the calculation. Cash is claimed, there is a discount with this payment method, but in the end, the monager says that it is possible only without cash for this product ((((( and the highlight on the cake was the delivery of the wrong color product! ! !
They arrived at night, the docks were signed, the money was transferred, and goodbye.
It is a pity for Director Andrey that he is surrounded by such a team)))
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November 27, 2024
An ATV was recently delivered, the model was picked up quickly, the best conditions for installments and delivery were in this store.
This is not the first time we have interacted with Oksana's manager, I have chosen the most profitable option for price / quality. Thanks!
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February 27, 2024
We bought a Gestalt bike for a child in AvtoVeloMoto, we were satisfied. The staff is polite, consulted on all questions of interest and helped with the choice, advising a better model and, most importantly, at a lower cost (which may not please). Fast delivery, the bike was already with us the next day. We put a lot of gifts (2 pcs bicycle bag, mudguards, footrest, holder and water bottle, pump, combination lock). The bike itself is of excellent quality with a good body kit. We were very pleased with the purchase and cooperation with this particular store. I heartily recommend it!
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1
November 4, 2024
We ordered a mower for a mini-tractor, we promised in two months, two months later we called back and said that we had arrived at the warehouse and were sending you an invoice, the bill for the week did not reach, I dialed myself and said that they had lost my phone number. And they couldn't dial and say that someone stole my mower from another customer's warehouse. We will definitely return it and call you back (Manger's words +375296475515). And the same similar situation for a friend called for a trailer, then when the delivery time came out they began to feed breakfast. So my advice is to buy what is available, you will lose time.
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2
December 8, 2024
Good service staff. Especially many thanks to the manager Nadezhda, for the completed motorcycle purchase transaction. Fast delivery to Minsk. High-quality motorcycle assembly.
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July 31, 2024
It's a very bad company, it's almost impossible to get through there, especially to the service department. We recently bought an electric bike, brought it in a faulty condition: the battery did not charge , all the bolts were not pressed, the steering wheel was loose and the battery too, the mirror mounting bolt was lost .They tried to call the store, but no one answered the phone, they managed to chat with the manager, who helped solve the repair problem. After the repair, the assembly problems remained the same. We are already old, my husband and I asked to explain the rules of using an electric bike, but no one bothered to do it. It is a pity that such a solid organization causes only negative reviews
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2
December 14, 2024
I liked the store.The seller Yuri (In his place) is polite and sociable, there is no desire to buy something in this store if necessary.Everything is clear...I called and ordered a boat trailer.I have a trailer for tomorrow night.And despite the fact that I live in Slutsk. Special thanks to the seller Yuri, and the driver from the delivery service.Everything is great.I advise everyone.
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September 12, 2024
This is not the first time I have made purchases in this store, they will always be delivered on time and as it is convenient for me. special thanks to manager Maxim for his help and advice. I will also contact all my friends, I advise you
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September 24, 2024
I found a very good selection of attachments for tillers in this store. I ordered a potato digger. The manager suggested all the questions. Thank you very much!
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October 19, 2024
Hello. The motorcycle has been delivered. I want to thank manager Nikolai for his wonderful work when buying a Pulsar motorcycle. Responsive, always in touch, will explain everything, prompt, orient you.
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December 3, 2024
Great store! The delivery is fast, special thanks to the driver Soldatenko Vladimir, helped with unloading, as well as very pleasant managers! The quality of the product is fire 👍
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1
April 4, 2024
We bought a moped Alfa RS 11. I liked the moped very much, it works quietly, it's nice, it looks great, we are happy with the purchase. Thanks to manager Maxim, he helped me navigate the choice of a model, pleasant to talk to and a good specialist. Everything is fine with the delivery too.
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1
July 12, 2024
I ordered a vento naked scooter. On the same day, delivery was set for the next day, I was of course shocked by the efficiency of the staff. Completely assembled. I am satisfied with the quality. I would like to express my gratitude to Vasily for his help in choosing the equipment for my requests. All my questions about delivery and documents were resolved very quickly. While I am running the scooter, I have not identified any assembly defects. I recommend it!
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1
November 27, 2024
We bought a MTZ tillerblock for our parents. Manager Oksana helped with the selection, made a discount on attachments, and had a very pleasant experience of the store. thanks
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September 10, 2024
A very wide range, the store has a large selection of motorcycles of various brands and models. Many thanks to consultant Yuri for his help in choosing
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1
September 5, 2024
Cool store! Here I found a very good selection of equipment, at reasonable prices. They helped me with all the questions when ordering. I am very grateful!
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November 19, 2024
I bought an electric bike for my father, I am very glad about it, many thanks to the manager Oksana who helps in choosing, as well as the delivery service brought everything on time and promptly
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November 28, 2024
I bought a motor-block for parents in this company!I worked with Oksana's manager, she was pleasant, she told me everything, advised me!We were satisfied with the choice! thank you!
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August 25, 2024
I ordered a trailer on Monday, they promised to deliver it on Saturday, of course they did not deliver it, on Friday they called for a day, did not pick up the phone, waited a week, decided to pick it up myself received confirmation that the trailer can be picked up, as a result, the manager calls on Sunday and says that there is no trailer at 20:00 before departure.There is no trailer for a disrupted Monday . Disgusting job!I do not recommend it!
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2
May 7, 2024
I do not advise contacting this organization.
They tell me that everything is fine, but they don't tell me much.
I ordered a mopet, they said that everything was fine, it was available and they had all the documents for registration and there would be no problems. In fact, when the moped was brought, it turned out that there was no electronic PTS and you need to go to beltamozhservice, pay a fee of about 85 rubles.
I am 80 km from Smolenka (Russia), and 50 km from the nearest beltamozhservice. With such success, it is cheaper for me to go to Smolensk and buy there. The difference between buying in Smolensk and in this organization is significant.
We decided to take it already in this organization so as not to bother with paperwork, but in fact, we have to do everything practically by ourselves.
+ All operators are busy, no matter which number you call. If you want to get through, take another phone, then they will call back or pick up the phone quickly.
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9
May 7, 2024
Good afternoon, I wanted to share my impressions about this office. I bought an outboard motor in this office last year, the sales manager works just fine with them, there are no complaints about him, he can ride on his ears. When buying from us, you will receive a three-year warranty, all spare parts are available, you will not have to wait for anything, he said, well, I think it's a great option all in one place, everything is fast and efficient. The happiness was not long, already during the purchase process there was a question with pre-sale preparation, the office did not know about it, they asked the guys at the warehouse well and what a surprise it was, it turns out there is pre-sale preparation, only the office does not know about it. To get a three-year warranty, you need to go through the first one of their engines, well, I think this is not a problem, I ran in according to the instructions and brought the engine to the first ONE, paid 50 rubles and received the coveted seal in the service book, well, I think everything will sleep well now, if something happens, I immediately come here. We discussed with the head of maintenance and repair how to continue doing THIS and whether it is possible to carry out minor repairs yourself, they said that everything can be done by yourself, just do not climb into the outboard motor itself. And so the engine cooling control disappeared at idle, I removed, disassembled the system, found a malfunction, I think I'll call the service how we'll solve the issue, take the whole engine or you can only take the node separately, I called for half a day, constantly an answering machine and a promise to call back, they still call back if anything, well, I think I'll go there myself. I came to the office, they give me the same number and say call, I realized that it was useless, went to the workshop where they were doing SOMETHING, found a locksmith who serviced my engine, explained what and how, he says that this is not a warranty case, this part is consumable and will be changed only for money, well, I think what to do so so, I say it's in stock, he says I need to go to the office to find out, I went back, turned to the sales manager, say so and so, the motor is under warranty, I would like to get the part for free, but they are not in any, okay, I think I'll buy myself nothing to do, but what a surprise it was that the spare part only under the order and wait from two weeks, a spare part that is consumable to wait two weeks!!! How??? It's a consumable!!! He should be here right now. The manager's response just killed it, everything was sold. And then I got upset and decided to write everything as it is so that people know that the main thing in this cantora is to sell equipment. And you don't have to worry about further repairs, just tell the customer that everything has been sold, wait two weeks. And it seems that the office and the warehouse live on different planets, when they promised to buy a gift, they saved the vest, and the office issued a plastic canister, said that the cigarettes were over, asked at the warehouse when receiving the motor whether there was a vest or not, they said that it was full, I had to go back to the office to redo the invoice, the office said something for it is necessary to buy gasoline and oils yourself, but it turned out that the oils should be included in these 50 rubles at the first time. That's how it is, I hope that the management of this office will pay attention to this.
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13
September 1, 2024
We ordered a bike as a gift. The manager called back and confirmed the delivery details. On the day of delivery, no one called back and warned that there would be no delivery. The bike was not delivered. They ruined the gift and the mood. After our call, the manager informed us that the bike was no longer available. And it will not be delivered.
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1
July 1, 2024
Sales managers are great! But the program for orders does not work very well. I wanted to buy a scooter, it was available. The test drive was completed. I liked everything. I wanted to buy it for cash, as it turned out, only by card. I went to put it on the card, a call from the manager that this scooter has already been purchased. The program did not show. I ordered it and waited 2 weeks.... As a result, I bought it elsewhere. Because there are problems at customs. And they said the order would have to wait up to a month.
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1
December 14, 2023
I bought a Motoland Wolf 250 motorcycle. They were issued and delivered very quickly and without any damage. Thanks to manager Maxim, a competent and polite employee, I wish there were more of them! Special thanks to the excellent service and warranty. When I discovered a factory defect in the motorcycle (brake fluid leaking from the brake machine), a complaint was very quickly drawn up and a new machine was delivered without delay and bureaucracy. An excellent store, excellent service, good competent staff, I definitely recommend it to everyone who is going to purchase the equipment of this seller. Well done, so keep the AvtoVeloMoto forever!
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4
July 30, 2024
A competent and polite consultant gives the necessary advice, suggests the unnoticed disadvantages of the chosen model, and his recommendations on the proposed model correspond to our desire
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July 5, 2024
I chose the Wels Thunder 200 ATV in this organization. The announcement of this model contains photos of various modifications, when asked what kind of ATV I should expect, the consultant replied that she did not know which one would be brought, and this would be it.I did not have the quad bike I had chosen. They promised to bring it in less than two weeks, but the delivery was delayed and no one even bothered to report it. Then it turned out that they had brought the wrong color. They promised to make a discount for all these joints, but in the end, the next day they said they were taking them, they didn't know anything about the discount. After all this noodles, I decided to generally refuse their service in order to avoid problems in the future, for example with warranty service. I thought about taking the kids for a ride on vacation, but thanks to this sharashkin office, all plans were disrupted and the vacation passed. I regret that I did not read the reviews on this desk before, there are 90% negative ones. I do not recommend anyone to contact them.
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1
November 23, 2024
I bought a moped, everything seems to be normal, the documents are in order, registration is no problem. On the jambs, they put broken mirrors, it was necessary to adjust the carburetor, the pipe from the carburetor to the filter is short. The polite staff explained everything and how. Thank you.
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July 14, 2024
I bought a Cobra SRM motorcycle a couple of weeks ago! I was very pleased with both the purchase and the attitude of the staff! Manager Oksana was constantly in touch, very professionally helped to make the right choice. The delivery service is generally on fire! Not only was they quickly brought to another area, but also at a convenient time for me (which was agreed in advance). I highly recommend this company if you want to get a two-wheeled friend!
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1
December 4, 2024
The staff is excellent and polite, I liked the product in general, but there are some nuances the stop light is constantly on, I hope the adjustment will help, I advise you to check when buying
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1
July 22, 2024
We ordered motorcycles with a friend, everything from the moment of the first call to the moment of receipt passed without problems, the managers kept us informed while the motorcycles were on the way, upon arrival, we immediately discussed delivery and related issues.
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1
May 10, 2024
I sincerely advise you to read this review before you decide to purchase something in this store.
Avtovelomoto is the worst motorcycle sales company in Belarus. Their main task is to sell you a product that they can't sell for several times more expensive than they bought it themselves. At the same time, from the moment when you order it, to the moment when you can finally legally ride it on public roads, no less time will pass than it would have passed if you bought the same bike / moped/ scooter in Russia, and this works even if He would have come from somewhere in the Far East.
About delivery and documents
The scooter was delivered to me about a week after the order was made. Even then, I strained the moment that was promised in one day, then at the last moment the delivery date was postponed. Okay, let's say. Next, the documents: if they initially assured me that they would do everything themselves, do everything quickly, and I would only have to go to the traffic police and register, then closer to the delivery of the car, they "suddenly" realized that they did not have time to make the documents. They came 10 days after the scooter, and some of the sheets related not only to my "horse", but to the entire delivery as a whole. The price of purchasing them in Russia was also spelled out there, which suggests that their eternal "discounts" are complete nonsense: I regularly monitor their website and see that my scooter is always on the stock, and when it comes out, the "promotional price" reappears a day later.
Breakfast feeding
Two hours after the documents arrived, I already delivered them to customs. Because of their sluggishness and commercialism (this is a separate story that has nothing to do with Avtovelomoto) I came under the action of the law on the electronic passport of a vehicle (hereinafter referred to as the EPTS) adopted on the day of signing. As it became known after visiting beltamozhservice, EPTS can only be made by a legal entity that sold the product (by the way, the law has now been changed and an individual can make EPTS, but this change has appeared recently). And here the story is gaining momentum: the manager Nikolai, who dealt with my question, showed all his incompetence, all his inability and unwillingness to work with people and do the work for which he receives a salary. For a couple of weeks, he either fed breakfast that meetings were being held on this issue, or simply ignored it. After a considerable period of waiting for the EPTS, which he promised several times to do "in two weeks," patience broke down. Having found the number of the deputy CEO, the call was made to him. At first, he seemed like a responsible person who was going to solve the issue, but then the situation began to clear up and it turned out that he, like Nikolai, did not care about customers. Trying to make up for the promises they had not fulfilled, the deputy offered discounts on the next purchases, but after such an attitude and hassle, I will definitely never buy anything from them again.
A little later, the EPTS came. And what do you think? He came with a mistake. One letter that made it unnecessary. Fortunately, after that, they made the new correct EPTS in about 10 working days. Now registration with the traffic police has been completed, everything turned out to be working, but this whole path really took a considerable part of the motorcycle season and a lot of spent nerve cells.
About the warranty
The warranty for my particular scooter, as probably for any other motorcycle, is valid for 3000 km of mileage or for 1 year of operation, and this is only on condition that I go through IT according to the schedule in their store. The first one costs 150 km of mileage, that is, as soon as it gets into my hands, I have to register it with the traffic police and go to them in Gomel (I live in Mogilev myself). Their logic is ironclad, but they are not focused on customers in any way, but only on their own benefit. With a guarantee after passing the test in my city, I fly one hundred percent.
Thus, I sincerely advise you to give up the stupid idea of buying something in this store. If we are talking about a motorcycle, then I advise you to order directly from Russia (a friend did this, received it before me, registered it earlier, so it also turned out cheaper). Definitely do not contact this office of parasites.
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14
November 6, 2024
A professional trading company that sells high-quality equipment. It helps to improve the quality of our lives. Avtovelomoto is a force!!!!!
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1
September 11, 2024
Working with clients is generally not bad, on a ten-point scale of minus 10.You can't get through to these numbers, and if you need to carry your phone with you all day, it's very inconvenient.There is no warranty service either -for two months under warranty, no one repaired anything or even took it on.
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1
June 4, 2024
The worst company I've ever dealt with. In January, I signed a contract and paid half the cost of the motorcycle. It was prompted by the fact that they promised to deliver a motorcycle in a month. Today is the end of May - there is no motorcycle.
It is impossible to get through to them, managers are rude, do not respond in correspondence, constantly lie and postpone delivery dates, they say the suppliers set them up.
I returned the money with great difficulty, after 3 months.
As a result, without a motorcycle and lost half a year.
They mislead ordinary people by showing a product on a website that is not available and it is not a fact that it will be. At the same time, they are forced to pay.
I do not recommend contacting you.
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5
September 28, 2024
There are no advantages. I wanted to contact the warranty department, I called several times, to no avail-nasty music is playing and I didn't get an answer. Then I called the sales department-the same result. I will consult with lawyers and act on their implementation.
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May 29, 2024
The managers did well, they sold it properly...delivery is also not bad...the rest of my respect, the motorcycle was brought with payment for assembly, they did not assemble anything until the end, I had to squeeze myself, the first impression of the purchase was very negative, they could not start a banal new motorcycle, because the akum was dead to zero, there were no adjustments. Namely, I adjusted the carburetor myself, adjusted it myself, then what did I pay for???it seems like for the assembly, and the health check, which was not there...we lost the mirror mounting bolt, I am generally silent about the documents, namely the EPTS. The office is "sell-forget"....two stars for more or less efficiency when ordering, but no more. There are only one helmet on the site, but there is nothing at all...in general, it's bad.
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