The sanatorium corresponds to the price and quality. The territory is convenient. The food is satisfactory. The treatment is good. The accommodation is satisfactory. The staff is different.
I rested at the sanatorium in November 2021 in a single room, in the 3rd building (room 305), I liked the treatment, the attitude of the staff, very well, I accidentally left a cosmetic bag with a hairdryer, called and asked to leave it at the reception and give it to my friends who rested in December, they did not give it, they asked the wrong way, That's not what they said, I would like to know how to return my things?
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Sts
Level 8 Local Expert
May 6, 2023
Reception
The best place for nostalgic memories of how you were almost openly sent to the USSR. Since these employees have neither responsibility to residents nor rights, the technology is simple.
- why was it not written on the website that you do not have a large number of specialists during the May holidays?
- Go to the director of the sanatorium!
- Why is the food in the dining room so terrible, is there any way to get food?
- Go to the head of the dining room?
- How do the simulators work
- Go to the physical therapy coach
Canteen
The website declares 5 meals a day and a buffet. Five times a day is a children's kefir with gingerbread at dinner to drink in the room. And an afternoon snack - sliced apples for lunch. The buffet is indigestible dishes in the amount of two or three trays with eternal cabbage everywhere. In soup, salad with mayonnaise or sour cream. Sometimes cabbage is diversified with carrots and beets. Depending apparently on the group of chefs, the food is poor, but edible, or poor and not edible. This is especially evident when tasting national dishes.
Some dishes from local craftsmen in the dining room are baffling.
I go up to the distribution and see something square, in the form of a strange-colored casserole. I'm asking:
- and what is it?
And they answer me: It's a grandmother!
And also with such an expression, as if I'm completely stupid that I don't see that it's a grandmother. I really wanted to make a joke and ask
- decomposed?
But I asked cautiously: and what is this dish made of?
I was proudly told that pork and potatoes.
Lies!
Both in taste and appearance it resembled long-chewed bread, which was spat into a tray, baked a little and made frail paths from sour cream on top.
After this "grandmother" I got so mad that I walked 26 minutes to the nearest restaurant and ate a barbecue! Well, I don't have the strength anymore and I want to eat! And my friends from Belarus promised to treat me to a real grandmother.
Aesthetics, cleanliness and convenience.
Aesthetics in the style of the late 90s, in my suite "expensive / rich". There is a refrigerator, a microwave, a lot of plates, cups, cutlery, a kettle, a bottle of water. This allows you to survive on your own food.
Cleanliness is everywhere. Why Germans are considered the cleanest. Germans are dirty compared to Belarusians.
In the sanatorium itself, you need to walk a lot: stairs, steps, long corridors of the polyclinic type. For people with difficulties of the musculoskeletal system- AD. But there is an elevator in the 2nd building.
Additional services
I will not say about the massage therapists, there are two of them left for the entire huge sanatorium. The rest quit, apparently because of the amazing conditions.
The pool is by appointment, about 2 by 6 meters by eye. When I arrived, there were 2 elderly men hanging in the water and it was clear that there was no place for me to swim.
There is a wood-burning sauna the size of a small sauna near the pool. It is included only by appointment for a fee.
The exercise machines are in the gym. By the look of it, few people are available.
The prices are slightly less than St. Petersburg, but not much.
In summer, you can swim in the lake and 25 minutes to the Minsk sea.
Workers
Most of them are very friendly and
reserved. I liked the lady on the massage couch the most, such a sweet efficiency and attentiveness. The staff is very busy. I generally spat on paid procedures, I made my way 2 times, but the quest is still the same. And the writing is here, the notebooks where they write you down 20 times.... It's creepy, they say in some issued books, individual leaves ... computerization has passed by here.
The Internet
Weak. The Internet for the computer is different (get the password at the reception) and works more stably. If you want convenience, do not disable roaming.
A strange hierarchy
I had a suite, it turns out that a suite is a special sign - they give you a green bracelet on your hand. It doesn't give you anything else, except the suite itself. So when the heating was turned off and the frosts hit, everything was flooded, and you had a heater. You also eat at the buffet. There is still no buffet, when people in another dining room pre-ordered one of the two dishes that are made in the dining room. Those who have a buffet are divided into those with green bracelets and those without them. The "greens" can sit in a separate small room where they, the only ones, have a sugar bowl, forks/spoons and hot water on the tables. With me, progress led to the appearance of toothpicks. In other halls there are sugar bowls - two deep plates for everyone. They usually contain a lone spoon with stuck sugar, which another thoughtful visitor nevertheless dipped into his tea.
Result.
Logically, this is a very poorly functioning sanatorium with a lot of problem areas. There is no trust in employees and their functionality is fragmented and smeared horizontally. There is no respect for vacationers and the provision of services goes through extra effort for people. There are no areas of normal recreation and physical education without officialdom according to eternal records. The food here is disgusting. But as everywhere, there are kind, good, professional people who meet halfway and try to provide services and support.
sanatorium logistics is a separate profession and here we clearly do not have this professional in management. If you want a humiliating quest, go here.
I really liked it, it's better to take a buffet meal. There are no procedures on Saturday and Sunday. There is a swimming pool, but they say I didn't go there, I didn't go. It is better to prepare for the procedures in advance
We lived in building 4, this is the farthest building from all the procedures, the dining room and everything. The rooms are small. They took a buffet, the food was mediocre, there was almost no fruit, and potatoes were almost always among the side dishes. Usually, not everyone has enough tables. We had a ticket with treatment, there are no questions about the procedures. Wi-Fi in the premises is normal, it catches a little on the territory.
Thanks to the staff of the sanatorium for the warm welcome and high-quality treatment. I will definitely come again!I had a rest at the sanatorium in June 2021. In 10 days, with proper nutrition and physiotherapy procedures, I lost 7 kg. weight, stabilized my blood pressure, and took the heaviness off my legs. Excellent weather and swimming in the Minsk Sea only added to the good mood. There were days free from procedures in which you could go on excursions. The surprise was caused only by the tension of some vacationers, who arrange a shout for any reason and are eternally dissatisfied with everything. I will be happy to remember Belarus!
Poor organization of administrative work on registration of treatment.There is only one dispatcher, there are not enough nurses.The weather was good, June 2022, and the beach is not ready for swimming.About the good things.They treat, feed, entertain well enough, tolerable.I advise you to book at the beginning of the year,room 404,building 3.two rooms, quiet, everything is there.Yes, Minsk and the market can be reached by taxi.Arrange a round trip.
We rested with my husband in the sanatorium for 8 days in December-January, we celebrated the New Year 2021 there. I liked almost everything - the location, the treatment, the food. Swans and a bunch of cats and kittens that everyone feeds. There is a shop, a bar, a movie was shown every day in the evening, then there was a disco. Local artists came twice, for a fee. There are also entertainment and children's films for children. There was no buffet, but in the second week we had a bespoke menu. The choice is not great, but I think everyone will find something for themselves: several dishes for breakfast, lunch, dinner, various salads, drinks, in addition to tea and coffee - rosehip, jelly, juices. Fruits are more common for afternoon tea, kefir and yogurt for the second dinner. I really liked that the products are all their own, Belarusian, delicious. They often gave me porridge, I don't eat it, but I've never been hungry. We walked a lot - outside the territory, to the bridge, there are swans there. A little further away is the church. Minsk is nearby, we went there several times in our car. We also went to castles, though it's a bit far, 100 km. Although the treatment is uncomplicated, I also liked it, everyone is friendly, if necessary, you can come early or later. The buildings are different, but even in winter it is not particularly annoying. In the evening, my husband and I made up a treatment route for the next day, rushed through to lunch, had lunch and drove to Minsk. However, the employee who scheduled the treatment put the procedures in such a way that if we went to them exactly at the specified time, then not everything would work out - 2 procedures at one time or close to one another. But you can come when it's convenient for you, there are almost always empty seats. However, it depends on the workload of the sanatorium. There was a problem with the pump room - there is no employee there, sometimes they had to turn on the light themselves. There was no warm mineral water at all, but my husband and I were prescribed warm water to drink. The room has everything you need, it's true, it's old, but we were going to relax, get away from the madness going on in the world, get some treatment, so everything was fine with us. Moreover, we read the reviews, went on the recommendation, so we were ready for this. The territory is small and cozy. There is Parking, paid. There is a free one, outside the territory. You can describe a lot more, I will say one thing - Belorusochka, we miss you!
I do not recommend a sanatorium for recreation with children, nothing is organized for children's leisure, after the procedures either a room or a street. You can't play in the corridor either - children interfere with vacationers, then why offer vouchers to children.
I am a frequent user of this sanatorium! The accommodation is normal, the food is in accordance with the sanatorium, the procedures are good, the staff is friendly! Chen LLC has a high-quality accommodation service - Anastasia!!!!
The only value of this sanatorium is its staff. Very responsive! Thanks to all the maids who served suite number 3 from 01/27/2011 to 02/03/2021, the waiters, the red-haired nurses on duty and the nurses of the hydrotherapy! You are wonderful!
And now about the sad part. Upon entering the territory, it seems that this is some kind of hospital. Everything is so old and dreary. Leisure is monotonous - movies three times a day and a disco in the evening, but the worst thing is the kitchen! The food was bad, sorry. Rice glued, cooked without a soul))) cutlets made of bread, beef is rubber, there is practically no choice. In general, if not for the pleasant staff and the suite, then the longing is longing!
The territory itself is also pretty
P. S. By the way, it was also annoying that there was a conference room next to the suites and some delegations were constantly hanging out there.
She is vacationing with her husband from August 5 to August 19, 2021. We were happy with everything until the last day. Food and treatment were arranged, and, of course, nature. The day of departure came, my husband had procedures scheduled for 10 o'clock, they were going to leave by 12 o'clock, ordered a taxi. And what turned out to be: first the maid came and said that it was necessary to vacate the room at 10 o'clock, then the administrator came and, with mental pressure, persistently demanded to vacate the room, thereby crossing out the best feelings for the sanatorium. Of course, after half an hour they vacated the room and waited for a taxi on the street. Shame.
Good staff, procedures (which were unrealistic to sign up for) were carried out professionally.
But the food and rooms (dorms- more suitable for the description) left much to be desired. Kefir, which has an expiration date coming out tomorrow. All side dishes are mushy. We lived in a room where repairs were carried out 10 years ago.
But the places are picturesque.
I will say that I will not go there anymore and I will not send my mother.
Service for 4 (everything is on schedule), food for 4 (no choice but edible), the staff is friendly, the rooms are outwardly neat, but blows from the windows, the TV does not work like a bad host, the medical base is not bad, the territory and location are the best that there is!
Problems with hot water, as they said in Marketing, are Force Majeure. Three days and no one can answer, how long will this last? I'm not a walrus, taking a shower in cool water. I won't come here a second time, that's for sure, although the nature here is just a delight. The food is the same, it's the same every day, and the portions are small, you won't get fat. In general, the sanatorium is not ready to receive guests completely, the benches are shabby, not repaired, the door to the room opens with difficulty, the bedside table door was hanging on one hinge until I did it myself.
The sanatorium is small, but cozy.there is a shop, its own boat station.the water is constantly blooming, you can not swim.The rooms are renovated and cozy.procedures should be required, no one will even offer paid ones-a paradox. food without frills, small portions - a super diet.cultural events at a height - organization at a height.and concerts, and movies, and dancing, and a master class for children
A great place for healing the soul and body. Beautiful nature, a very diverse range of wellness treatments.
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Anonymous review
April 11, 2021
It feels like time has stopped and you get to the 90s. The room stock - TVs and so on - needs to be updated, the dining room does not feed tasty and cooks a blunder, I have not seen such a catering service for a long time. Regarding the territory and location - a very beautiful place, clean air, lake, swans. But the quality of the services provided is low. It is necessary to carry out a high-quality system update of management according to the modern level of service provision. And what I saw there was something between a Soviet canteen and a regional dispensary of the same time and in such a wonderful place.
I was on vacation with my child in March 2022. Before arriving, I read reviews in which there was a lot of negativity, I even began to doubt whether it was worth going. But upon arrival, everything turned out to be very good. The nature, the location, the room, the staff- I liked everything! Because this is a sanatorium, then the food is appropriate, dietary, this is normal. The disadvantages are minor. There are a lot more advantages. We did not regret that we were here.
I want to share my negative experience of staying in this institution, I will start with feedback in one word, there is none. They can't explain anything, settlement is generally a disaster. We arrived on 04/9/2022 and allocated a room for the disabled, well, let's go spend the night. They were supposed to check in on 04/10/2022 at 12:00 as they say on the website, at the reception they told us that they checked in at 15:00, as a result they settled in at 18:00. An ugly attitude. What can be said about the reception, above the administrator you need to hang a sign Carefully angry dog.
If you want to save time and nerves, look for another sanatorium.
So, the devil pulled me!I've never rested like this before! We rested from 05/28/12 to 06.06.22.I and the child rented a suite. The food is a buffet, so to speak (Greek.potatoes, pasta as a holiday)It's terrible and nightmarish in terms of nutrition.Nothing really worked in the room .I didn't get any sensible procedures.(we were sitting in queues mostly)Guys, if you want to go to a sanatorium, then definitely not this one!And the cost for a minute is 70t.
We did not expect anything supernatural from the sanatorium, we wanted to relax on a budget and see Belarus.The food is very simple, there were people who came to the meal with mayonnaise, ketchup and sauces, apparently to somehow diversify the diet.The repair is very simple, the bed creaked, the toilet-shower is very, very small, the TV was showing, the linen is new, clean. The territory is large, it's good to walk, the most important thing is close to Minsk, I was upset that even though there is a reservoir, you can't swim in it and there is no beach like that, there are several sun beds, in summer I would really like to take a dip.The procedures are good, the staff is attentive, delicious therapeutic tea and cocktail, super baths. Therefore, if you are not whimsical, do not think about it.You will be able to meet a contingent of different people from 0 to 100.
I want to put 0 stars . The most terrible sanatorium that has ever been encountered . The food is terrible , the rooms are old , there are problems with hot water in the buildings , a farce is going on during the procedures .
The only advantages of this place are the location near Minsk and Lebedy
Medical care and vacation procedures are on top. The procedural nurses are polite and friendly. The sanatorium itself is located in a picturesque place. on the shore of the Minsk Sea, the territory is well-groomed and has many flowers. The only drawback is the meager menu in the dining room.
There is a fairly good territory and a strong medical base, but there are not enough master hands. The territory has not been cleaned, there are many abandoned swimming pools and fountains, the staff is not staffed. The rooms are at the level of the last century, the level of organization is also lame. It takes a very long time to wait at room 305, where medical and cosmetic procedures are distributed according to time. In the office, where there is a paid Aquaroll procedure, dirty chairs, loose putty and paint. Somehow it doesn't relax ((( The procedure itself is about nothing. There is no information about the procedures, time and performer.That is, you pay and you will be surprised by outdated and incomplete information about the staff on the site. THE food is too monotonous, dietary, and meager. A swimming pool is declared, but it is said loudly-rather a font, which can only be accessed once a week. The lake is green, overgrown with reeds, many ducks and ducklings swim with you.Officially, bathing is prohibited. The playground is not well maintained, the island of desires and all structures, fences are not painted and covered with cobwebs.The summer cafe is closed. The shop is located on the territory with a modest assortment and is open only until 19 o'clock, which is very inconvenient.
We rested here twice. The price-quality ratio is 5. The second time was in December 2021. Funding has decreased, which has greatly affected nutrition. But the quality of medical services remained at the same level. Friendly staff. Thank you very much. Let's come back later.
Nature is magnificent! There is a playground, entertainment and a shop. The procedures are normal, but the time is too limited, especially for water. Meals-😓😓😓.
I had a rest in the spring of 2018. I really liked it. Clean, cozy,attentive staff,good treatment,well-groomed territory,Swans live on Lake Drozdy,fed the swans.you could look at them endlessly, simple but good food, Minsk was close. The pool is small but clean, I really liked the physical education instructors.The set of exercises is well composed, I lived in the 4th building, I liked it.
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Екатерина Муравейко
Level 9 Local Expert
August 19, 2021
A wonderful sanatorium!!! I rested for 3 days. It's great to relax, there are different treatments for all parts of the body for a reasonable price! Nutrition is a separate topic. They feed a lot and are delicious. For breakfast I had porridge and cottage cheese with jam. Lunch in full:soup (2 types), second, compote and sweet!
For those who want to relax modestly and in nature, this is a wonderful option! And the winches here are manual
The receptionist is incompetent, terrible rooms with old Soviet furniture (the rooms look decent in the photos), there is no WI-FI in fact, there is a buffet table with the same type of dishes in the dining room, when checking in on weekends, the ticket office does not work (advice to those who arrive without booking - have cash and check the correct dates in the issued coupons). We have been traveling here since 2017, but alas, in 2022 the service deteriorated, we will look for an alternative in the future.