Impeccably polite staff,on magneto-,laser therapy,on the procedure of mechanical massage,in a hydrotherapy clinic,the attending physician Reut, the nurse of the treatment room Tatyana Borisovna,the blonde administrator (I do not know the name)I helped to connect wf, the connection was not available in the usual way.My operator gives me one day of roaming for free, I dialed the nurse's phone, and they charged me 99p in a minute, be vigilant, roaming extends only to the home region.The food was ordered, I was very pleased, there was fruit for an afternoon snack, it was attached to lunch, kefir for dinner.I especially liked the national dish sorcerers, borscht, pickle, well-boiled barley, cottage cheese, everything is dietary, but satisfying.In the store you can buy ice cream with the taste of childhood, on waffles.The bar has communist price tags for drinks, including juices and milkshakes.The disc, of course, ends quickly in time, and the movie was always interesting.There are no procedures on Sunday, we went to Grodno, took a dry ration, there was an apple, tomato, egg, juice, water,sandwiches with butter and sausage, enough for the whole day, special thanks to all the staff of the canteen, just clever girls, and, of course, the chefs.Time flew by unnoticed, I had a cheerful group of girls at the table, Luda from Germany, Lena from Minsk, Sveta from Vladimir, I cried, I did not want to leave...About the room, the second building,fresh renovation and furniture,comfortable mattresses,amenities around the corner.
I did not like the sanatorium, the staff's attitude is very bad, they are rude, especially the one who works on a mechanical couch and carbon dioxide baths. I will never return to this sanatorium again.I DO NOT RECOMMEND IT!!!!!
I was vacationing in a sanatorium in July 2022 with a friend and I am writing to everyone, get ready for a big disappointment!!!! The food is terrible. The portions are small, everything is not delicious! The opinion is not only mine. It is not possible to sign up for a manual massage, and if you are lucky, then wait for a pat on the back for eight minutes.
There is a separate story with the numbers....cleaning is only on holidays, not to mention the replacement of bed linen.
The territory was neglected, only ducks and swans were happy.
All doctors are aggressive, they answer questions with anger.
You can write endlessly, since there is zero positive!!!!!
I have never written reviews, although it's not the first time I go to Belarus for a vacation, but it's boiling over here!!!!
The food depends on the cook. Sometimes the potatoes are raw, then they are too salty, then they are completely bland. To add a procedure, you need to go to a doctor, then have it scheduled, then pay.There's a queue everywhere…
The pool is too small for a sanatorium of this level. I liked everything else. The food is varied and delicious. The beach is littered with ducks. They should be moved somewhere
I booked a trip from Russia. There are only rooms on the site (TV, refrigerator, kettle, Internet), everything is beautiful and clean. We arrived in fact there is nothing. The situation is terrible: shabby, torn wallpaper, fungus. The beds are aging, sagging. Pillows have one name. The rooms are dirty, not cleaned. In general, I can't even find the words to put into words what we saw is pathetic. The room price is more than 2000 rubles per person. The prepayment was never returned to us. The administration refused to communicate. I do not recommend a vacation in this sanatorium. Poverty, dirt.
I want to share my feedback. The first impression was formed
literally from the very first minutes. As soon as I opened the room door, my eyes immediately fell on the garbage that was lying on the floor. And the room should be handed over clean. I had to visit this sanatorium in the off-season. Some rooms are very cold. Therefore, apparently, there are 4 blankets in the closet. The rooms are not large, but as a mother with a child, in principle, it will suit. And everything would be fine if it wasn't for the cleaning. They are cleaned every other day, but very poorly. There is a feeling on the corridor and in the hall that they are not cleaning at all, huge spiders are hanging. And we come there with children and some children are afraid of them. A huge plus of the sanatorium is the territory, large, beautiful, there is a beach with ducks and swans, catamarans and boats. Bicycles and scooters can be rented. As for the food, it's just terrible. The child and I were alone, I was accompanying RI with diabetes. The menu was custom-made for children, but there will be a lot of accompaniment. The fact that he was constantly underweight in portions, and such children should not be allowed to do this, is one question. The quality of the food exceeded all expectations. One day we were given baked potatoes, not only that they burned, but also they were so salty that it was impossible to eat. Constantly dirty dishes, then lipstick on the cup, then an eyelash in the cup. About the hair in the food, the fly and the eggshell in the salad of a child, when there were no eggs in the salad at all that day, it's just creepy to write. The floor in the dining room was washed every 2-3 days. The staff reacted calmly to our indignation with other vacationers, as if it were necessary.
When there was a buffet it was better. The staff is friendly and qualified. Clean, the rooms match the economy class price. Cleaning is daily. The hydrotherapy is great. The pool is too small
For the territory of the star, for the free Wi-fi star, that's it.If you go with children, there is no entertainment for them there, except for a disco and a playground. The room was terrible with a disgusting smell of sewage, it was cleaned badly, every other day, and sometimes after 2, there was also a problem with food, it was not tasty, salads came across with bones or spoiled.The staff is friendly, if they tried to fix any problems right away.
We are from St. Petersburg, we rested for 2 weeks at the end of July.
I'll write honestly, maybe it will help someone.
First, the advantages are the pine forest, the lake shore (ducks, swans).Vacationers go swimming on the Minsk Sea, not far away.
As for the treatment, there are no complaints.
The staff is polite.
Now the cons are nutrition...You won't stay hungry, but you won't get any pleasure either.Table food.It's summer, and vegetable salads and fruits are kept to a minimum.
The bed linen has not been changed, it has been 2 weeks.
The room is not cleaned every day.
And yet, perhaps - the management should pay attention to this -increase the number of staff.
We rate the rest at 4.
The food is very bad, not tasty, do not understand what is being prepared. The rooms are dirty for weeks, the garbage is not cleaned after two days, the horror was just cold in the room, the heating was turned off on the street minus 1, they turned off the heating, everything was cold there.
For lovers of Soviet exotics. Rudeness and indifference of the staff. Ugly canteen food. There are queues all around. It's a mess. No one is interested in your opinion. No one is afraid of your bad reviews. Back to the USSR.
The only plus is nature.
But with all of the above, it's still 1 out of 5.
The third building has been without hot water for a week, on the third floor of the second fourth, there is water during the day, draining for half an hour to catch the moment, it water may suddenly appear. Good luck to everyone.
I had a rest at the Belorusochka sanatorium from July 20 to August 1.2020. I was very satisfied with my vacation and came home with a lot of positive emotions. I went from Minsk railway station to the sanatorium by Yandex taxi, fast, inexpensive, convenient. The administration was friendly and quickly issued the necessary documents. She lived in building 2, in a room with partial and amenities. The room is cozy, clean, comfortable bed, new bedding, large full-length mirror, washbasin, wardrobe, TV. There is beautiful nature on the territory, a beach with sun loungers, two minutes from the building there is a large lake with swans and ducks. There is a pump room with mineral water, a shop, a swimming pool, a gym, bicycle rental for adults and children, a pharmacy, a cooler with hot and cold water. There is a small pond for fishing, paid and free gazebos with barbecue grills for birthdays and relaxing with friends. In the first building on the second floor there is a beautiful concert hall where you can watch movies or concerts. On the ground floor there is a disco hall and a bar. I would like to note the excellent work of all medical staff in the treatment rooms. I especially liked a sweet, very attentive girl, Ekaterina Olegovna Samatygo. She works in rooms 106, 107.108. Thanks to her, I learned a lot about the benefits of compression boots, Wakumeda, dry carbon dioxide baths for the human body. I would like to note that thanks to these procedures, the pool and excellent dietary nutrition, my volumes decreased by several centimeters in 2 weeks. The sanatorium is located 20 minutes from Minsk. Minibuses and buses run strictly according to the schedule, which can be taken from the administrator. In your free time, you can walk around the city and visit the capital's shops. 30 minutes from the sanatorium is the Minsk Sea with an excellent beach, bar. In good weather, you can go sunbathing and swimming. In conclusion, I want to say that by visiting the Belorusochka sanatorium, you will be satisfied with your vacation.
The sanatorium is at the 3-star level. The food is sanatorium, dietary, sufficient. Treatment for 4. The territory is well maintained but small.
The reservoir is not suitable for swimming in the sanatorium area.
I visited the sanatorium in July 21, the staff is good, the cook does not cook very well. I had enough food, I didn't go to the store. There is a shop on site and you can buy the most necessary things. The shop at the station is 3.5 km away - you can walk, the road and footpath are excellent. The Minsk Sea is 1.5 km away, the beach is equipped, there is sand all around.
The three of us had a rest, my wife and daughter and I are 8 years old.I really liked the location on the banks of the Svisloch river, the spacious territory. The territory is full of ducks, swans, kittens and a mini petting zoo. Minsk is just around the corner, 5 minutes to the MKAD, 20 minutes to the center by car.Friendly staff, delicious and varied food in the dining room
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Vladimir E.
Level 3 Local Expert
November 28, 2023
We were in the sanatorium in March 2023. There is no hot water in the evening (slightly warm). It is impossible to wash. Children run and stomp along the corridor. Parents are sitting in the rooms. They don't care, the children were pushed out and what they do they don't care. They themselves do not interfere with sitting at the TV and fine. Those on duty from the administration do not do anything to the request. People came in the winter season, mostly the elderly, to heal and relax. Almost everyone has high blood pressure and headaches. Meals in the dining room are often served cold.
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Judge Dredd
Level 11 Local Expert
May 29, 2023
Unfortunately, it gets more and more budgetary every time. There is practically no manual massage for adults, the alternative is a massage couch.Nutrition: dairy products and bakery products - the quality leaves much to be desired. Almost all procedures are only on weekdays. Cleaning, cleanliness, staff work - that's all that pleases.
This is for an amateur .... shabby rooms with rusty shifters, terrible food (for breakfast, lunch and dinner, a cutlet with porridge, like in a hospital, honestly!). From the good, except that it is more or less clean, and swans. The vacation would have been completely ruined if not for the Winner restaurant nearby and daily trips to Minsk. I do not recommend it!
An excellent sanatorium. Treatment, nutrition, staff at the highest level. It requires a bit of repair, but it's just if you get cranky. This is my first time here, I will definitely come again. And what a territory, divine!
The food is not delicious, there
are absolutely no greens (dill, parsley), not enough fruits, no juices. Drinks have to be drunk from coffee cups, but they should be from glasses (at least the most inexpensive ones) Rooms: no air conditioning or at least normal ventilation, very stuffy. The beds creak very much, so it is impossible to get out of bed noiselessly. The shower is tiny, so the water usually spills outside the shower. The rooms need to be updated, there are not enough outlets. The cleaning is normal, the staff is friendly. Territory:it is beautiful, well-groomed, it is pleasant to walk along it, there are many places to relax. I would like to replace the benches with more comfortable ones, you won't sit on these for a long time.
There are too few sunbeds on the beach, and you often can't find any free ones, especially on weekends. The cultural program is interesting, you can keep yourself busy in the evening. Convenient location, close to Minsk.
The sanatorium corresponds to the price and quality. The territory is convenient. The food is satisfactory. The treatment is good. The accommodation is satisfactory. The staff is different.
I rested at the sanatorium in November 2021 in a single room, in the 3rd building (room 305), I liked the treatment, the attitude of the staff, very well, I accidentally left a cosmetic bag with a hairdryer, called and asked to leave it at the reception and give it to my friends who rested in December, they did not give it, they asked the wrong way, That's not what they said, I would like to know how to return my things?
I really liked it, it's better to take a buffet meal. There are no procedures on Saturday and Sunday. There is a swimming pool, but they say I didn't go there, I didn't go. It is better to prepare for the procedures in advance
A beautiful place, gorgeous nature and air. A large number of treatments at affordable prices. Rooms for various requests and requirements.
The food is sad. It's simple, monotonous, and not always delicious. Leisure is also sad. The organization of the treatment process collapsed after the pandemic. At first, services are recommended, then they are charged for them, and after it turns out that they have not been available for two years ... alas. Bars do not work, you can buy expired candies in stores. It's been better here.
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Sts
Level 8 Local Expert
May 6, 2023
Reception
The best place for nostalgic memories of how you were almost openly sent to the USSR. Since these employees have neither responsibility to residents nor rights, the technology is simple.
- why was it not written on the website that you do not have a large number of specialists during the May holidays?
- Go to the director of the sanatorium!
- Why is the food in the dining room so terrible, is there any way to get food?
- Go to the head of the dining room?
- How do the simulators work
- Go to the physical therapy coach
Canteen
The website declares 5 meals a day and a buffet. Five times a day is a children's kefir with gingerbread at dinner to drink in the room. And an afternoon snack - sliced apples for lunch. The buffet is indigestible dishes in the amount of two or three trays with eternal cabbage everywhere. In soup, salad with mayonnaise or sour cream. Sometimes cabbage is diversified with carrots and beets. Depending apparently on the group of chefs, the food is poor, but edible, or poor and not edible. This is especially evident when tasting national dishes.
Some dishes from local craftsmen in the dining room are baffling.
I go up to the distribution and see something square, in the form of a strange-colored casserole. I'm asking:
- and what is it?
And they answer me: It's a grandmother!
And also with such an expression, as if I'm completely stupid that I don't see that it's a grandmother. I really wanted to make a joke and ask
- decomposed?
But I asked cautiously: and what is this dish made of?
I was proudly told that pork and potatoes.
Lies!
Both in taste and appearance it resembled long-chewed bread, which was spat into a tray, baked a little and made frail paths from sour cream on top.
After this "grandmother" I got so mad that I walked 26 minutes to the nearest restaurant and ate a barbecue! Well, I don't have the strength anymore and I want to eat! And my friends from Belarus promised to treat me to a real grandmother.
Aesthetics, cleanliness and convenience.
Aesthetics in the style of the late 90s, in my suite "expensive / rich". There is a refrigerator, a microwave, a lot of plates, cups, cutlery, a kettle, a bottle of water. This allows you to survive on your own food.
Cleanliness is everywhere. Why Germans are considered the cleanest. Germans are dirty compared to Belarusians.
In the sanatorium itself, you need to walk a lot: stairs, steps, long corridors of the polyclinic type. For people with difficulties of the musculoskeletal system- AD. But there is an elevator in the 2nd building.
Additional services
I will not say about the massage therapists, there are two of them left for the entire huge sanatorium. The rest quit, apparently because of the amazing conditions.
The pool is by appointment, about 2 by 6 meters by eye. When I arrived, there were 2 elderly men hanging in the water and it was clear that there was no place for me to swim.
There is a wood-burning sauna the size of a small sauna near the pool. It is included only by appointment for a fee.
The exercise machines are in the gym. By the look of it, few people are available.
The prices are slightly less than St. Petersburg, but not much.
In summer, you can swim in the lake and 25 minutes to the Minsk sea.
Workers
Most of them are very friendly and
reserved. I liked the lady on the massage couch the most, such a sweet efficiency and attentiveness. The staff is very busy. I generally spat on paid procedures, I made my way 2 times, but the quest is still the same. And the writing is here, the notebooks where they write you down 20 times.... It's creepy, they say in some issued books, individual leaves ... computerization has passed by here.
The Internet
Weak. The Internet for the computer is different (get the password at the reception) and works more stably. If you want convenience, do not disable roaming.
A strange hierarchy
I had a suite, it turns out that a suite is a special sign - they give you a green bracelet on your hand. It doesn't give you anything else, except the suite itself. So when the heating was turned off and the frosts hit, everything was flooded, and you had a heater. You also eat at the buffet. There is still no buffet, when people in another dining room pre-ordered one of the two dishes that are made in the dining room. Those who have a buffet are divided into those with green bracelets and those without them. The "greens" can sit in a separate small room where they, the only ones, have a sugar bowl, forks/spoons and hot water on the tables. With me, progress led to the appearance of toothpicks. In other halls there are sugar bowls - two deep plates for everyone. They usually contain a lone spoon with stuck sugar, which another thoughtful visitor nevertheless dipped into his tea.
Result.
Logically, this is a very poorly functioning sanatorium with a lot of problem areas. There is no trust in employees and their functionality is fragmented and smeared horizontally. There is no respect for vacationers and the provision of services goes through extra effort for people. There are no areas of normal recreation and physical education without officialdom according to eternal records. The food here is disgusting. But as everywhere, there are kind, good, professional people who meet halfway and try to provide services and support.
sanatorium logistics is a separate profession and here we clearly do not have this professional in management. If you want a humiliating quest, go here.
We lived in building 4, this is the farthest building from all the procedures, the dining room and everything. The rooms are small. They took a buffet, the food was mediocre, there was almost no fruit, and potatoes were almost always among the side dishes. Usually, not everyone has enough tables. We had a ticket with treatment, there are no questions about the procedures. Wi-Fi in the premises is normal, it catches a little on the territory.
Thanks to the staff of the sanatorium for the warm welcome and high-quality treatment. I will definitely come again!I had a rest at the sanatorium in June 2021. In 10 days, with proper nutrition and physiotherapy procedures, I lost 7 kg. weight, stabilized my blood pressure, and took the heaviness off my legs. Excellent weather and swimming in the Minsk Sea only added to the good mood. There were days free from procedures in which you could go on excursions. The surprise was caused only by the tension of some vacationers, who arrange a shout for any reason and are eternally dissatisfied with everything. I will be happy to remember Belarus!
Poor organization of administrative work on registration of treatment.There is only one dispatcher, there are not enough nurses.The weather was good, June 2022, and the beach is not ready for swimming.About the good things.They treat, feed, entertain well enough, tolerable.I advise you to book at the beginning of the year,room 404,building 3.two rooms, quiet, everything is there.Yes, Minsk and the market can be reached by taxi.Arrange a round trip.
We rested with my husband in the sanatorium for 8 days in December-January, we celebrated the New Year 2021 there. I liked almost everything - the location, the treatment, the food. Swans and a bunch of cats and kittens that everyone feeds. There is a shop, a bar, a movie was shown every day in the evening, then there was a disco. Local artists came twice, for a fee. There are also entertainment and children's films for children. There was no buffet, but in the second week we had a bespoke menu. The choice is not great, but I think everyone will find something for themselves: several dishes for breakfast, lunch, dinner, various salads, drinks, in addition to tea and coffee - rosehip, jelly, juices. Fruits are more common for afternoon tea, kefir and yogurt for the second dinner. I really liked that the products are all their own, Belarusian, delicious. They often gave me porridge, I don't eat it, but I've never been hungry. We walked a lot - outside the territory, to the bridge, there are swans there. A little further away is the church. Minsk is nearby, we went there several times in our car. We also went to castles, though it's a bit far, 100 km. Although the treatment is uncomplicated, I also liked it, everyone is friendly, if necessary, you can come early or later. The buildings are different, but even in winter it is not particularly annoying. In the evening, my husband and I made up a treatment route for the next day, rushed through to lunch, had lunch and drove to Minsk. However, the employee who scheduled the treatment put the procedures in such a way that if we went to them exactly at the specified time, then not everything would work out - 2 procedures at one time or close to one another. But you can come when it's convenient for you, there are almost always empty seats. However, it depends on the workload of the sanatorium. There was a problem with the pump room - there is no employee there, sometimes they had to turn on the light themselves. There was no warm mineral water at all, but my husband and I were prescribed warm water to drink. The room has everything you need, it's true, it's old, but we were going to relax, get away from the madness going on in the world, get some treatment, so everything was fine with us. Moreover, we read the reviews, went on the recommendation, so we were ready for this. The territory is small and cozy. There is Parking, paid. There is a free one, outside the territory. You can describe a lot more, I will say one thing - Belorusochka, we miss you!
I do not recommend a sanatorium for recreation with children, nothing is organized for children's leisure, after the procedures either a room or a street. You can't play in the corridor either - children interfere with vacationers, then why offer vouchers to children.
I am a frequent user of this sanatorium! The accommodation is normal, the food is in accordance with the sanatorium, the procedures are good, the staff is friendly! Chen LLC has a high-quality accommodation service - Anastasia!!!!
The only value of this sanatorium is its staff. Very responsive! Thanks to all the maids who served suite number 3 from 01/27/2011 to 02/03/2021, the waiters, the red-haired nurses on duty and the nurses of the hydrotherapy! You are wonderful!
And now about the sad part. Upon entering the territory, it seems that this is some kind of hospital. Everything is so old and dreary. Leisure is monotonous - movies three times a day and a disco in the evening, but the worst thing is the kitchen! The food was bad, sorry. Rice glued, cooked without a soul))) cutlets made of bread, beef is rubber, there is practically no choice. In general, if not for the pleasant staff and the suite, then the longing is longing!
The territory itself is also pretty
P. S. By the way, it was also annoying that there was a conference room next to the suites and some delegations were constantly hanging out there.