DoubleTree by Hilton Almaty
468 reviews
December 4, 2022
A decent hotel, but in many respects it does not reach 5 stars. Great Hilton breakfast, but the service is so-so. Excellent swimming pool, with sauna, Russian bath and hammam. The rooms are great, but they could have cleaned better.
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November 15, 2022
Whenever possible, I try to stay at Hilton hotels on both business and personal trips. I like the combination of restrained style, level of service and comfort.
This time, as always, no questions asked. I liked everything very much. The opportunity to relax in the evening in the pool and SPA is a pleasant bonus.
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April 22
A good place to stay
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August 11, 2024
Nice hotel, plentiful breakfasts and friendly bartenders😊
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December 30, 2022
Not nearly worth the price.
There is one (ONE) tiny piece of soap in the room for $260 (yes, for sure, if you leave the bathroom, call somewhere, then after 10-15 minutes of waiting they will bring more, but are you serious, at all?).
There is not a single item in the sink area on which you can hang a hand towel - I was creative and hung it on the mirror - but obviously you need to be able to design a bathroom untidy after the first wash.
The water does not flow warm or hot or cold - the water flows: 2 seconds warm, 3 seconds cool, then warm, then cool, so all the time. Maybe it's Morse Code, but I didn't count the message. It's incredibly annoying.
In the room for $260 - 2 (TWO) half-liter bottles of water. The minibar is empty - well, that's right, cho, to pamper.
On the window sill of my room, some kind previous resident generously scattered sunflower seeds, apparently to feed pigeons - there were no pigeons during my stay, the seeds were bored and rotted. The cleaning service was clearly not interested in them.
The bar on the 11th floor is bad, but that's okay - no one expected anything.
The linen is clean, sleeping is fine.
In general, a place to spend the night is suitable, it does not cause any emotion. Of course, no 5 stars, 4- at best, rather 3+, but this is a question for connoisseurs
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1
April 14
As always, the service is excellent
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September 1, 2024
Good hotel, clean rooms, good service
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June 15, 2024
The hotel is good, but there are more elevators when conferences are held for a long time
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1
December 23, 2021
One love! I always stay here! The location is convenient for me, good standards of service, but the most valuable thing: a chic fitness room and a spa area!!! You can do a full-fledged strength training, the number of simulators is off the scale!
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3
1
February 4, 2023
A great hotel, the prices in the restaurant bite, but I think that's the case in all hotels. Clean and comfortable! and most importantly, the sound insulation is super!
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3
May 9, 2023
It is a very strange location - there is an old housing stock around, but on the 11th floor there is a view with a claim. In the restaurant, you need to take only local dishes, the rest is not delicious. The price tag is normal. Otherwise, everything is according to the 3* Hilton standard.
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November 21, 2024
A pleasant hotel with a swimming pool, I recommend it.
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December 12, 2024
Beauty!Do you like this place?
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1
December 23, 2022
an excellent hotel, comfortable decoration, courteous staff and good opportunities not to meet a dozen people on your way while walking to your room. Oh yes, the location is also a trump card!
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3
March 2
It's a very beautiful hotel
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December 6, 2023
A very good hotel, the breakfasts here are wonderful! The staff is very friendly!
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1
April 1
Change the conditions of settlement without notification
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June 20, 2024
It is unreasonably expensive and uncomfortable. Uncomfortable room - disgusting layout. Utter disappointment.
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1
May 16, 2024
Excellent location, staff and room at a decent level!
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1
October 7, 2024
Well, it's a little old, average, breakfast is OK, but there is no variety
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March 1, 2024
The hotel is in a convenient location. Otherwise, everything is on the level!
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May 2, 2022
Clean, new rooms, orthopedic mattress on which you get a good night's sleep, organic soap washer and a chic spa!!! They will meet you in the lobby with warm cookies...Great service!!! I just want to go back there again..
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1
July 21, 2024
There were mixed impressions after the stay.
Disgusting Wi-Fi quality, unstable signal and constant interruptions.
During the 2 days of stay, the elevators did not work 2 times, which caused difficulties in moving between floors.
The hotel's mail server was not working, which caused difficulties in preparing documents for eviction.
The breakfast is of acceptable quality.
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January 31
Cleanliness , breakfasts , food
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1
July 11, 2024
Comfortably. The price-quality ratio is at the level of
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July 15, 2024
The hotel is great, delicious food, well-organized staff, it was a great pleasure to hold the conference, I will definitely return here, so you plan your route here.
See original · Қазақша
February 7, 2023
We were at this hotel not so long ago, our foreign friends stayed. I was very upset by one point, I really hope that they will fix it, namely the unbearable smell of sewage in the room, running toilets and a shower stall, despite the fact that the room was not standard. We have been familiar with this network for many years, we have been in different countries more than once, it is a pity that in our city, the hotel disappointed us.
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1
September 10, 2023
This is an international hotel. Everything is clear and correct. Breakfasts are worth special attention!!! Such a variety and service for 5+. Only the prices would be lower, in general it would be great!
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June 1, 2024
Nice rooms, nice hotel, but the refrigerators don't work in the rooms(
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May 6, 2022
Cool. Clean, comfortable، The staff is kind and good , the service is excellent . Only expensive prices in the restaurant . As it is, everything is fine. Cookies are given for free
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3
March 3, 2023
Well done, the service is very good. a particularly pleasant bonus is an excellent spa pool clean and warm baths are what you need
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1
January 23, 2023
The staff is excellent
The only negative is the old rooms, the refrigerator is buzzing like a steam locomotive
Great pool
It is quite tasty in the restaurant on the 11th floor
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August 23, 2022
A wonderful chain hotel. There are no disadvantages. The location is good. The hotel is quiet, it is not on the road. The breakfast is normal. Clear. The staff is adequate.
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November 30, 2022
In general, the hotel is good, worthy of the Hilton level, but there were some strange lobby layouts, there were small moments in cleaning the room. I just didn't understand why the price in rixos is significantly lower. but here it is necessary to see what kind of rixos in Almaty
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April 3, 2024
Great place! Great hotel! Clean, beautiful!
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2
May 20, 2023
The only disadvantage of the hotel is the lack of stairs between the floors. Maybe, of course, I did not find it, but I constantly had to wait for the elevator for 5 minutes. And the rest is at the highest level - food, room service, reception
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July 27, 2024
Considering the location, it is quite good. It was worse in other places.
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August 2, 2022
A cool restaurant on the 11th floor. The prices are above average, but the kitchen is good. And if you come in the summer, the terrace has a great view of the mountains. The hotel rooms are not to fault, everything is fine too
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2
September 26, 2024
Some kind of crowding during the conference, it spoiled the impression of the event.
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September 21, 2023
There was a conference in this hotel and I will say that everything is cool, clean, and cozy
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January 16, 2024
Excellent Spa, excellent location and service, cozy rooms
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November 7, 2022
I managed to evaluate only the room, I liked the hotel according to this parameter) The reception is pleasant, the location is good. Traffic jams around are not pleasant, but this is the city of Almaty)
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1
July 12, 2023
As a member of the Hilton program, I have the opportunity to compare hotels of this chain. I liked the room, but the breakfast - I will sincerely say there is something to improve!
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1
May 9, 2022
The service is super
Very polite staff
Very cozy
Very tasty
The location is very convenient
Everything is very clean
The hotel is at a high level
👍👍👍👏👏👏
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1
January 13, 2024
The rooms are modest! The staff is at the reception for three! Breakfast for four! I will not go to this hotel a second time! The price does not match: it is twice as high as the reality! We were very surprised: such a famous brand, but the reality does not correspond at all!
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April 26, 2022
I like everything about the hotel: a central location, comfortable rooms, a good breakfast, a wonderful restaurant at the very top. Only taxi drivers regularly miss
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February 16, 2023
Excellent fresh hotel, convenient location, interesting design, spa and restaurants on top
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3
August 6, 2024
I liked everything, thanks for the event
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1
November 5, 2024
The ceiling fell off during the stay and no apologies
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October 25, 2023
The best breakfast! The rooms are a little uncomfortable, located among the courtyards. But breakfast!!!
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3