Dr. Bazylevsky Veterinary Center
321 review
February 29, 2024
very good clinic, I liked the service, good staff, excellent doctors who know their business
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November 4, 2023
I don't know how anyone likes it. I really liked it! Our two cats were calm and satisfied after the doctor's examination and all the procedures that took place. Thank you, our veterinarian!
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March 24, 2024
Many thanks to the staff who performed the operation on my cat Alice on 03/10/2024.I am very grateful to you for saving my pet
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May 30, 2023
I come here all the time with a dog. I trust the doctors. Special thanks to Pavel Alexandrovich for his professionalism! Thanks to all the staff for their kindness, efficiency, and comfort!
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January 8, 2023
They brought the cat with alarm, of course. For castration. We had experience in clinics in Moscow, and castration, and osteosynthesis after a high-altitude injury, we had seen all sorts of top modernities, so the prospect of castrating a cat not through a mini-incision (laparoscopic, like this method is called) was so depressing, but there was no opportunity to take it to Minsk. There was also a girl at the registration point who was confused in terminology, sterilization, castration, in general, it was alarming.
They gave it away. Three hours later, the surgeon called, you can pick it up. He talked to us for 15 minutes, told us everything in detail, the soul is a man. Our worries were dispelled.
A day later, they took off the blanket to see the condition of the seam and let the cat sit in a free position for a while. They looked at the seam and were amazed. A smooth, short incision, it doesn't even look like a wound! They did not take any chances, put the blanket back on, although visually it seemed that it was possible without it. I'm still thrilled!
And even though the cat was depressed at first, she could eat, drink, lay with a calm look, did not fuss, went to the toilet, however, only in the evening of the second day.
For the level of the regional center of Belarus, this is a high-class job, I think. I think it's because I've seen the cuts and the well-being of pets many times before.
Many thanks to the center for the quality of work and for the detailed calculation, and personally to the doctor Alexander Viktorovich Kakhnovich!
If something is wrong, just come here.
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February 26, 2023
Dear head of the clinic at Chkalov, please pay your attention to the receptionist, and specifically to the quality of service. Due to the indifference of the registrar, the response in raised tones , the impression of the clinic as a whole is spoiled before the visit . A person does not have any information about working doctors at all, in particular, he cannot tell the length of service, sends it to read on the site. I wonder how an elderly person without the Internet can get to the site? Have your employees forgotten how to have a human conversation? Is it easier to just hang up? Or maybe you hire those who initially do not know etiquette ...
It's a pity that the receptionist, who worked on Sunday at 15:30 hours, did not introduce herself.
The complete absence of Prof. qualities for this job.
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October 3, 2024
This is the best clinic for our pets in our city.
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December 11, 2022
I would like to express my gratitude to Alexander Viktorovich Kakhnovich. For our pet, the castration procedure has turned into a struggle for survival. The cat turned out to be a cryptorchid and needed surgery. The operation was performed by Pavel Alexandrovich Burtsev, for which I also thank him. And everything would be fine, but the cat started rejecting suture material on day 4. We were monitored at the clinic, came every day, went to different doctors and received different recommendations. The situation was getting worse. And when we got to Kakhnovich on the 7th day, the cat's internal seams parted right during the examination. The doctor immediately took him for an emergency operation, although there were a lot of people in the clinic and he had scheduled surgery. They had already sewn up with other threads and another seam, and according to forecasts everything should have been fine.
But the second time, the seams began to diverge, even faster, after a day. The situation was very serious. And only the well-chosen treatment tactics, professionalism and sensitive attitude of Alexander Kakhnovich saved our cat. We came for an examination twice a day, and the doctor always found time for us. And when he was not on shift, he gave detailed recommendations on treatment and enrolled us with his colleagues.
And we did it! The lower seam heals according to the secondary method, the upper one was saved. The cat feels good.
Many thanks to the Center for such specialists!
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October 2, 2024
We are being observed by Igor Vladimirovich, the best doctor
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April 11, 2023
Excellent service!
They brought a homeless, half-dead, to put it mildly, dirty, etc. cat.
I was surprised that the girls were messing with him like an elite purebred cat. At the same time, it was clear how they were trying to save the cat, and not earn money, as was later evidenced by the ridiculous final price, although a significant amount of work was carried out.
Thank you to the clinic for the kindness, attention and professionalism of its staff!
This was our first experience working with this Center and it is extremely positive!
I definitely recommend it!
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August 15, 2023
I really do not recommend this place. Having arrived by appointment at the time, get ready to sit in line in a small stuffy waiting room, and for unnecessary questions it is likely to run into rudeness of the staff (both the receptionist and the doctor). Very client-oriented, boorish, short-sighted attitude towards new visitors. We never got to the appointment, I doubt very much that with such an entrance group it is possible to receive adequate treatment.
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January 27, 2023
It is not pleasant to write such a review, but I really want the management to pay attention to the work of specialists if they can be called specialists..... I contacted the cat on 12/21/12, the kitty had difficulty breathing, it felt as if she did not have enough oxygen, while waiting in line, even in the carrier, she could be heard breathing heavily, the veterinarian Gogoreva Anastasia Nikolaevna took us, examined, measured the temperature, listened, prescribed a chest X-ray during the examination, no symptoms were revealed, they diagnosed tracheitis, prescribed antibiotics for 10 days, if it worsens, they will re-apply, the diagnosis of tracheitis initially seemed suspicious to me, there were no improvements during treatment, as soon as the deterioration began, they re-applied on 12/28/12, another doctor, Gleb Gennadievich Ratomsky, also examined us, prescribed a general blood test, said excellent tests, also revealed nothing, in the appointment I wrote treatment for helminths and an antibiotic, only another one, to do a CT scan or rhinoscopy, I clarified maybe you can do some other examination besides doing a CT scan. At the reception, I was told rhinoscopy is not done for cats, CT costs 250 rubles. excluding anesthesia, rhinoscopy is approximately the same in amount. Since the service is expensive and such a dubious diagnosis, I decided not to do a CT scan. Naturally, I paid for the services, bought a helminth medication and an antibiotic. After the helminth medication, the cat gets much worse and, plus, antibiotics, she no longer ate or drank anything, breathed very heavily with her tongue sticking out, which could be heard throughout the apartment. 12/30/12 in desperation, I took her to the vet academy, a woman took us in, I just took the cat out of the carrier, she immediately said that everything was obvious and understandable, put it on the table, immediately started with an ultrasound of the heart and said look, one ventricle practically does not work and such heavy breathing from lack of oxygen, in order to put it took 2 minutes for the correct diagnosis, acute heart failure and it's good that we didn't do CT anesthesia, she definitely wouldn't have suffered, looked at the appointments of previous doctors, took her head and with the words I sympathize, said remember once and for all the treatment of helminths is performed only by healthy animals, and all this therapy only worsened her condition. It turns out that for 10 days she struggled with heart attacks and we treated tracheitis 🤦🏼♀️ She prescribed heart medications, but her condition was already very serious at that time, a day later she already tried to drink, but on 01.01.23 she was gone. Is it possible to say after this that specialists work at the Bazylevsky veterinary center? The doors of this vet clinic are closed to me
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January 15, 2023
I will start my review by saying that it is simply unrealistic to get through to them. 🙄A negative impression is already forming, but hooray, a miracle, after two days of persistent calls, I was answered.We signed up the cat for a bonfire on a certain day and, accordingly, the time too!An hour before the appointed time, we received a call and clarified the record and were told we could arrive a little earlier as the surgeon was free.We arrived, gave the cat away, asked how long to wait, they answered us about an hour.An hour passes... two ... three ... we are all sitting waiting, answering a question to the administrator :What's wrong with our cat and how long to wait , a dissatisfied "I don't know!Talk to the surgeon yourself!!"(this is by the way about the excellent attitude and service in this institution)
The surgeon came out with claims that he had a lot of work.
question:Why did you need to sign us up and call us so that we would arrive a little earlier?We've wasted so much time without warning!!!!
Result:a spoiled mood, time spent on nerves, a complete lack of respect and subordination on the part of the staff.At least apologize !!!
I do not recommend it!!!Disgusting!By the way, I'm writing a review and I'm still waiting((((
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October 23, 2022
A modern, equipped Vet center.To be honest, I was very afraid and worried about my York girl, I was going to have surgery on knee ligaments.I was amazed by the kindness and participation of the medical staff and doctors. Previously, she had a blood test, ultrasound of the heart.
I would especially like to express my gratitude and appreciation to Dr. Pavel Alexandrovich Burtsev, who performed the operation.I am a professional in my field!
I am grateful to Ushakova Tatyana Sergeevna for her participation and kind advice.
My Ellie is undergoing rehabilitation, I hope everything will work out for us!And to your Center of prosperity and grateful customers.thank you.
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September 25, 2023
We made an appointment with a cat. They said on the phone that the cat has varicose veins. The girl recorded with a dermatologist. We arrived at the reception, the doctor immediately said that it was not for him, but for the surgeon. Recorded a week later. Wasted time, the cat is extra stress
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April 29, 2024
Very professional veterinarians. They work around the clock. Now take the cats only here.
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March 15, 2022
We have been using the services of professionals of this clinic for a long time. All our animals are treated here. On March 14th, we arrived for a planned cat surgery. There were a lot of people. Someone came for routine vaccinations, someone for surgery, there were a lot of sick people and doctors in need of urgent help. It so happened that we brought the cat at 9 a.m., and picked it up in the evening. During this day, we realized the most important thing that the Bazylevsky Clinic has managed to achieve is a team of like-minded people. Doctors were on their feet all day before our eyes, they operated, consulted, chipped, comforted both pets and their owners, helped. We haven't seen such a large number of animals at the same time for a long time - a rabbit with a broken leg, parrots, cats and dogs of all stripes and breeds with such a variety of problems that needed to be solved urgently. The doctors of the clinic bravely endured this difficult day, none left until late in the evening, they looked very tired, but they gave their commands accurately and promptly until late in the evening, their actions were fast and skillful. The girls on the phones answered such a huge number of calls that they are unlikely to be able to talk at home after work. Wet cleaning was carried out constantly and almost imperceptibly. The clinic has passed this test. As always! We are proud of you and thank you from the bottom of our hearts!
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March 11, 2024
Excellent attitude to animals, professional staff. I have applied more than once. Always by 5 points.
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December 4, 2024
Thanks to the doctors, they will always help, explain
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June 7, 2023
It is expensive compared to other veterinary clinics. But the high level of comfort for your pet, the quality of work and service are captivating to return to this clinic.
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April 17, 2024
A bad clinic. Doctors are not competent. They could not make the correct diagnosis, they were treated for what they did not know themselves. Clinic on Chkalov Street.
I do not recommend it
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July 28, 2022
Thanks to the doctors and staff, unfortunately I don't remember the doctor's last name - it helped a lot. The dog had its canine tooth removed under anesthesia. Everything was calculated correctly, the dachshund came out on his paws and felt fine. The doctor explained everything, advised what to do and how to do it. They also consulted in the store / pharmacy and did not impose too much, for which special thanks! The attitude was especially impressive - the terminal did not accept the card, there was not enough availability, they reacted calmly, waited until we withdraw money from the ATM. The overall impression is very pleasant, thank you!!
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November 23, 2022
Hello!
I want to leave a review about the consultation.
I turned to the issue of the unclean behavior of my beloved cat. As expected, I collected the necessary certificates and analyses.
The consultation lasted 2 hours and Dr. Pavlova explained to me all the possible causes of our problem and gave detailed instructions for action. Those suggestions that our doctor made worked.
In addition to the consultation itself on the problems of toilet behavior, Alesya also gave recommendations about the animal's health based on the results of tests (the cat drank little) . And by following her recommendations, it turned out to motivate the cat to drink more! Now I continue to follow the recommendations and monitor the dynamics of the animal's behavior. Now I know exactly who to contact. Alesya is really a caring specialist. Thank you very much 🤝
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February 3, 2024
Many thanks to Dr. Orlov I. V. Doctor with a capital letter!!To all the staff of the center!!!
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August 2, 2022
Good afternoon. I want to say a huge THANK YOU from our whole family and York Rudolph for the operation to remove the stone, pre and postoperative examination and the necessary treatment: to the SURGEON with a Capital Letter - Radionov Andrey Yuryevich, doctors Konovalova Irina Vitalievna, Antonenko Galina Arkadyevna. We express our gratitude to the lovely girls at the reception: for their efficiency, attention, sense of tact, sincere understanding and empathy for animals and people. Great respect to Alexey Alexandrovich Bazylevsky for a modern European-style clinic with super latest equipment and professionalism of specialists. Health, success and all the best to you and the entire staff of the center for the noble cause of saving the lives of animals and human souls.
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September 12, 2022
I turned to the clinic on 08.09.22My cat got sick,the Doctor Radionov Andrey Yuryevich is a doctor from God, undertook to treat my Motilda without saying, we will put your cat to sleep as they said in the clinic on Dimitrov "Cat and Dog", I do not advise this clinic to anyone, here is the clinic of Bazylevsky Alexey Alexandrovich is gorgeous,all the equipment is there, the prices are affordable (Everyone should understand that our younger brothers are treated for a fee and it is expensive), but it is tolerable, the doctors here are narrow and attentive and call, so they are worried about the condition of my cat (my beauty has a diagnosis of purulent pleurisy and leukemia), And most importantly, after three days of drug administration, my queen is on the mend, they installed a coteter in her paw and I myself introduce the medications prescribed by Andrey Yuryevich and scheduled treatment, saving my own money.If I can't get the medicine, then I consult on the phone.The girls at the reception are just smart. I recommend the clinic, the best in our city of Vitebsk.
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June 11, 2023
We are constantly being observed in this center. Doctors are as pleasant as possible in communication, it is a pleasure to visit. Perhaps the prices are higher than the average in the city, but it's worth it
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February 4
Helpful staff, did an ultrasound on the dog
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March 13, 2024
Overall, a good clinic. Competent specialists. They try to accept nonresidents on the same day
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August 2, 2023
As for the staff and equipment, everything is at the highest level, but unfortunately, like any private shop, it is focused on making money, you will get extra services very quickly there
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November 5, 2022
Is it necessary to write this review, because it is already impossible to change something. I decided to write.
On the night of August 27-28 this year, in one of the offices of the veterinary center of Dr. Bazylevsky at Vitebsk, Chkalov 68, our cat Timosha's heart stopped beating.
And now a little history.
On August 14 or 15, my wife noticed that Timosha was sitting on the tray for a very long time, and immediately we decided to contact your center (knowing presumably your prices for assistance, but we really counted on your reputation as a reputable institution). The appointment was scheduled for August 15th. As a result of the ultrasound examination, signs of urolithiasis were revealed, a catheter was installed, anesthesia was applied accordingly, and treatment was prescribed. The amount for the appointment was 109 rubles, I was given a sheet about the treatment and cost, as well as a receipt (I draw your attention not to the amount, but to the figure itself).
What's wrong:
According to the doctor, a stone formed in the bladder, although it later turned out that this was not recorded in the card.
After asking about the duration of the procedure, we were offered to wait an hour and a half and promised to call, and we would use the time for personal purposes. The call did not arrive after the appointed time, and we began to worry and ask, we received an answer that we forgot to call, but everything is fine with the cat and it can be picked up.
What's good:
Everything should be fine with proper treatment and following all the prescriptions, which we did at home. It lifted our spirits and gave us hope.
But a day later, on August 17, the previous symptoms appeared, and we were forced to contact your center again. Timosha was taken to the hospital. Judging by your statements, a catheter was installed again, anesthesia was applied accordingly and appropriate treatment was carried out.
Timosha was taken from the hospital on August 19.
Which is good:
It turned out that there was no stone in the bladder, but the question is, where did you look before?
Everything should be fine with proper treatment and compliance with all prescriptions. It lifted our spirits and continued to inspire hope.
On August 20, we started treatment at home, gave medicines, gave water from a syringe if we saw that he was not drinking enough. We moved food, water, and a tray to our bedroom. It was difficult. At first, Timosha could not go to the tray, and he could pee where it was convenient for him. But this did not upset us, but only pleased us, as long as he walked. And how would our affairs be on the mend. On August 26, he was already playing with his sister Busya, and Bagheera, the cat who came to us.
But on August 27, Timosha stopped moving in the morning, lay more and more, but went to the tray once. In the late afternoon, we discovered that he had a hard spot in the bladder area. At about 21.00, I called your center and was offered to bring him, because my kidneys may fail.
Well, then everything will be very bad.
We live in the district center, 50 km from Vitebsk.
I drove by car, frankly speaking, violating the speed limit around 23.00. I brought Timosha to your center. The front door was open, the second door was closed. There was no response to the call button, no one answered calls on the contact phone, the hospital number was not answered. And it took about 20-30 minutes. Soon, a queue began to gather behind me (they brought a kitten that was hit by a car, a dog that was taken from the hospital only in the morning). And only when a girl appeared who supposedly had the personal number of some employee, an employee of the center came down to us. Timosha was examined by ultrasound. There was a lot of urine collected, and they took him away to put a catheter.
When I asked how long it would take and my suggestion to leave Timosha until the morning, I was answered – 30-40 minutes and it would be possible to pick up.
Then there are some questions.
All the visitors had already left, and I was left alone. An hour, an hour and a half, two hours have passed. There is no information about Timosha's condition. At about 02.00, the workers came and offered to pay me, they did not bring Timosha, but they said that everything was fine, but they said that they could not put a catheter and pumped out the liquid with a syringe. The amount of the check was 139 rubles. I draw your attention to the figure and ask you why the treatment measures are the same as on August 15, but the amounts are different. I was not given any other paper on the cost of treatment. They also made an appointment for 09.30 that day and explained that Timosha would be offered surgery. Well, somewhere around 03.00, the movement began, one of the workers ran to get syringes (why didn't they have them on site) and reported that Timosha was being resuscitated. And here I realized that I would not see Timosha alive anymore. Which is exactly what happened. Although I had a premonition of something bad earlier. After that, they started asking me some questions, although I should have been offered a cure for heartache. One of the most interesting is whether Timosha had problems with his heart before, to be honest, he didn't tell me anything.
Well, now the most important questions.
Why did a young three-year-old cat's heart stop during a seemingly mundane procedure? After all, literally during these two weeks, everything was fine twice.
I do not know how long this procedure took place in the hospital, but at the first appointment no more than an hour and a half. This time they were taken alive at about 23.30, returned dead at about 03.00. I'm not an expert, but I'm having some bad thoughts.
Why was there no supervision during the procedure, when Timosha was under anesthesia, for a certain time (at that time, the dog was tested in the corridor)? What went wrong?
In the morning of this day, at about 09.45, I received a call from your center by phone. Apparently they wanted to clarify whether I would bring Timosha to the reception. I didn't answer. At that time, I was burying Timosha.
Well, not about the main thing.
The total cost of Timosha's treatment was about 750 rubles. I think that for such money Timosha should have continued to please us. If you think that's the main thing, then no. We were ready to continue doing everything for Timosha. But I repeat, something went wrong.
I don't think that if something happens to Busya or Bagheera, we will contact you.
Valery.
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February 17, 2024
Really the best and thorough approach to each animal. Prices are the same as in other clinics.
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October 11, 2024
We trust our pets only to this clinic.
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February 8, 2024
The most expensive veterinary complex in our city.Who saved many of our little friends' lives.
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September 26, 2024
I am very grateful to the doctor Nadezhda Avdeevna
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March 3, 2022
I would like to express my gratitude to all the staff of the veterinary clinic of Dr. A. A. Bazylevsky for their kind, sensitive attitude towards our pets.
All the doctors I met there, seeking treatment for their cats (Orlov Igor Vladimirovich, Rodionov Andrey Yuryevich, Lazarenko Anna - former volunteer kitty Asya; Syatkovskaya Lyubov Alexandrovna - Kasyusha; Antonenko Galina Arkadyevna - Gosha; Konovalova Irina Vitalievna, Ivanchenko Ekaterina Sergeevna - Ashley) are amazing people and experienced doctors: they are kind, responsive, and know their business.
They help and save not only animals, but also, in difficult times, they help people.
Special thanks to the founder and head of the clinic, Alexey Alexandrovich Bazylevsky, for creating such a wonderful clinic in our city, equipped with the latest technology, and gathering a team around us to whom we can entrust our pets.
It is in this clinic that you can get real help.
Endless gratitude and low bow for your hard and responsible work and care, professional approach from me and our whole family!
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May 12, 2024
The diagnosis was made, treatment was prescribed and the cat was cured, they could not diagnose anywhere else except this place.
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October 30, 2023
A good clinic, but I try not to go to the clinic, but to a specific doctor who takes in this clinic, otherwise there may be very few stars))
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March 15, 2024
The staff is just wonderful, they received us kindly, looked at everything, explained.
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July 17, 2023
I would like to thank Doctors Tumas Nadezhda and Pavel Burtsev for their high professionalism and care for my pet) The work was done at the highest level. Now only to you.
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April 18, 2022
I want to thank Dr. Orlov and everyone who took part in the operation of my beloved dog!On March 29, we brought her from Novopolotsk.where she was treated with antibiotics by our doctors from the Kolobok veterinary clinic, the dog was in a deplorable condition.They were treated for lymphodenitis for 2 months and injected with antibiotics.As a result, a huge tumor appeared, which grew over the entire right half of the neck.A little more and she would have run over our Dinah.That's what Dr. Orlov said and decided to remove it.The operation was very difficult, the doctor removed 2 muscles that had completely rotted, lymph, salivary gland.In general, we were even afraid to see her when we came to pick her up.The doctor said that the tumor was the size of a big man's fist!And now 3 weeks have passed and our Dina is healthy and happy again!I bow low to you!
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December 16, 2022
A very cool clinic!!! Dr. Orlov is from God! The staff is very friendly. I recommend that you do MRI and X-rays well. A good male dermatologist!
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October 24, 2024
Very kind doctors thank you ♥️
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February 19, 2023
Friendly staff, high-quality service! Special thanks to Irina Vitalievna! A great doctor! I recommend it!
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June 7, 2024
Polite staff, helpful, we liked it!
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April 27, 2022
We got to Bazylevsky very late, in the last week of our beloved's life......Professionals in their field work there!!!!!!responsive, sincere, humane!!!!!!
Do not believe anyone that the doctors in Bazylevsky are set to withdraw a lot of money from you!!!!!!
We were examined by 2 doctors, had an ultrasound, took tests, talked for a long time (they put everything on the shelves).And for this we paid only 24 rubles!
Prosperity to your clinic, health and good luck to your doctors, positive tailed patients!!!!!!
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December 9, 2022
It's just that people who understand everything, treat each animal as their own, respect their owners, and are excellent specialists! For 3 years, I have occasionally turned to them with a cat, and everything is always on top. And sterilization, and vaccinations, and so you can simply ask for questions of concern, they will always answer competently and help. You are the best!
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November 22, 2023
They save the lives of tails, even the most hopeless cases. Thanks to all the staff for such dedication!
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November 13, 2022
A modern clinic with a large arsenal of equipment, very rarely where CT, MRI and X-ray examinations can be performed in one place. The doctors are on top!
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August 21, 2022
20.08 we went to the clinic urgently after 21.00, at home the dog suddenly lost consciousness, played, winked and turned off, pumped it out for min. 20. I specially went to this clinic, because I like it, although we were traveling with a Puddle and there was a Cat and a dog on the way. We were received by a young vet girl who solved her personal problems over the phone, so the reception lasted about 1 min. I asked to listen at least to the heartbeat, because they thought that there might be a heart attack, to which they replied that I was not a cardiologist, she would not listen to her, and she could only do a blood test. A big fat minus is given to this veterinarian, but not to the clinic.
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