We were in the ambulance with a cat at night. They didn't really do anything, they injected only painkillers and told me to come in the afternoon... And the payment was quite large, in another clinic it was cheaper for us along with the operation.
Our story is long...
I will briefly write the most important thing!
The clinic is decent, the doctors are experienced, the diagnosis is high-quality, the prices can not say that they are high (I saw in some reviews). On the contrary, it is lower in comparison with other clinics.
And in general, the team of the Central branch, you are great fellows!
We were saved there and we are very grateful!
... p.s. And at the vet academy we were misdiagnosed, it's good that I doubted
I went to the clinic because I needed a chinchilla sterilization. I left her in the hospital, they said they would wait for an anastasiologist.
By the evening, the operation was done, I was very worried, because the animals are exotic and small.
During the operation, it turned out that there was a tumor, but everything went well.
Now the baby is on the mend, she has become more active.
The staff at the clinic is very polite and pleasant, it is immediately clear that they love and take care of animals.
I want to say a special thank you to Lazarenko Anna Viktorovna, a professional in her field.
It's a very small room, stuffy. The counter is poorly versed in procedures and prices. They compulsively offer unnecessary drugs. The prices are high. Of the advantages, there is a large parking lot
Excellent clinic, highly qualified staff, thank you very much for your work!!!
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Лидия Бурлакова
Level 3 Local Expert
May 5, 2022
I was very pleased with the clinic. Special thanks to Dr. Irina. You can immediately see that a man with a soul and in his place, all the manipulations for my cat were done professionally and quickly! Thank you very much.
I got acquainted with the center half a year ago. And I probably won't trade them for anyone. Most doctors are professionals. There are doctors who lack experience, but everyone is sincerely worried about the fuzzies. Our cat got a lot of help. There are X-rays and ultrasounds. They do the tests quickly. There is a possibility of installments. And there are many things that make them one of the best
At least one doctor in this clinic is so self-confident that she makes a diagnosis only by looking into the mouth of an animal. Viral rhinitis. I guessed right with the virus, but not with rhinitis. The poor cat had a whole bunch of serious diseases, including a congenital defect of the esophagus, which made the animal look like a skeleton in a fur coat (at the age of 6 months, she weighed 1 kg) and was breathing heavily. But this apparently did not bother the doctor, so she did not listen to the cat, nor measure the temperature, nor feel it, and did not even offer to take tests. The appointment did not last long, all other consultations were given by phone. Professionalism is at the zero level. If you really want to help your pet, you'd better look for another clinic where your little friend will be thoroughly starved and will not present a space check for anything.
I have been using the services of the Tsentralny branch for more than 5 years. Only positive emotions. Highly qualified specialists, excellent equipment. Thanks to the pre-appointment, you do not need to sit in line for a long time. I recommend it to everyone!
The best clinic in the city, if there is trouble with your four-legged friends, then you definitely need to go here. We have saved our cat and dog more than once. Prosperity to you and grateful customers
I have been going to Vitebsk only to this clinic since the first point was just opened. We have always been treated only by competent doctors. Polite, knowledgeable specialists.
We waited an hour by appointment in an empty clinic.
When we arrived at the clinic, it turned out that there was a floating record, and we would be accepted within an hour.
The doctors are courteous, everyone is friendly. We have done our job and more.
Pleasant communication with the staff, both online and offline. Experienced and qualified veterinarians. Well, they don't bite much at the price tag. Treatment and just prevention for a pet at the level!
The center is great.Convenient operation mode, qualified specialists.We contact you by prior call, when you arrive, it takes very little time for service.The dog, alone with the medical staff, behaves calmly.
A very good hospital. Attentive and professional specialists. There is equipment for any kind of examinations.
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Татьяна
Level 5 Local Expert
February 4, 2022
Kuzya the cat, used, three days of refusal of food, a ball and that's it. Dr. Roman Pavlovich Kolenkov carefully examined, felt, took a blood test, put on an IV, prescribed treatment. After 3 days, repeated admission, examination, temperature measurement, blood test, IV, correction of treatment according to the analysis data. The reception took at least 30 minutes, we had up to an hour. Everything is friendly, attentive and professional. Thank you so much, DOCTOR, for today's tygydyk of the Kuzi cat!!!!
The service in the center is good, there were almost no complaints during the visit.However, the policy of the center - we treat for real - sometimes makes you wonder if you should go to another place, simpler and cheaper? The treatment and prevention programs are too complicated.Because of this, the price tag increases significantly, but it does not bring much sense.
I was here with a husky dog, I treated him in the evening, I thought they would no longer accept him at about 20.40. especially considering that there are not many vet clinics in Vitebsk, well, I took the dog and drove.I was surprised that a lot of doctors work in the evening .They took our blood and after 15 minutes the result was ready, based on the tests, they wrote out recommendations and treatment . Everything is in place, there is a pharmacy where you could buy medicines, but what was not available I bought the next day.
you can trust competent specialists, sometimes you have to sit in a "live" queue, but all the conditions have been created for this.
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Aliaksandr Dubianok
Level 3 Local Expert
July 27, 2021
We came with a cat to the doctor in the laboratory of Alexander Anatolyevich Sverzh on the advice of friends, we wanted to take tests just in case and a referral to a doctor. He consulted us in detail on the tests, but in the end he took a swab and it turned out that we had an ear mite. Specialists from the registry helped to find the missing tick medicines in your branches. The clinic is neat and equipped with modern equipment, as well as microscopes with monitors, where Sverge showed us these ticks. I recommend
Very good staff, always friendly despite the workload.
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marymargera
Level 15 Local Expert
September 2, 2021
I would like to thank you and express my boundless respect to the doctors of this clinic. The best clinic for your pets in the city. If there is a choice, always choose the Bazylevsky clinic without the slightest doubt
Our dog died here!!! After staying in the hospital for 1.5 days... We went to the clinic at 7 a.m., a sleepy, dissatisfied girl, Lyubov Alexandrovna SYATKOVSKAYA, opened the door, took blood, looked at the glands, very rudely gave an injection, put it on a drip and left, saying that she would transfer us on shift... We never saw her again!!! Then, AN HOUR LATER, doctors began to be interested in us, not really knowing what was wrong with us (apparently they never gave anything), if some doctor was around the corner, he called her back and asked ON the PHONE what procedures our dog was doing!!!!! Some came up, left, then others...As a result, they were sent home with prostatitis (The dog was breathing endlessly heavily from the pain, neither injections nor an IV helped). We came in the morning, the dog's condition is unchanged. They did an ultrasound here, they said pancreatitis... they began to treat it, forgetting about prostatitis. The next day, a good doctor, LAZARENKO Anna Viktorovna, took care of us, approached us very carefully and responsibly, for which Thank you very much!!!But whatever she did, the next morning our beloved family member died after living only 3 years... No one told us EXACTLY what caused the death, handing it in a box ...
Perhaps if there had been an attentive attitude and a professional approach, the dog could have been saved...
Many thanks to the doctors of the central branch for their attention and professionalism! 2 weeks ago, we once again brought a puppy in a difficult situation. Orlov Igor Vladimirovich examined us quickly, showed great attention to the pet! All clinic staff are polite and friendly. Thank you for your hard work!
The clinic is very good. Responsive and attentive medical staff. Excellent equipment. The only clinic in the city where my dog was correctly diagnosed and prescribed treatment. But very expensive. To go there, you have to deny yourself something. You don't find much.
If you have to take your pet to the vet again, then only here. The prices are reasonable, more than. But initially, much more is voiced on the phone, but in fact less. I really liked Dr. Orlov.
Everyone decides for themselves where to take their pet. But I think there is no such equipment anywhere else in Vitebsk. They'll send you here anyway.
To clarify the diagnosis, there was a need for an MRI of the brain of mopsik (Vesta). The doctors in Minsk recommended your clinic. 30.01 arrived at the clinic for an MRI scan. We arrived half an hour earlier than scheduled. In order not to sit in the clinic, we went for a walk with the dog around the neighborhood. All the tests were on hand, the ultrasound was done on the spot, all the recommendations before the MRI that you advised were fulfilled. Also, according to the result of the ultrasound, you advised to buy and give the dog heart pills, which we did. We were told verbatim "It will be difficult, but everything will be fine." "Okay" didn't work out, the dog died. It's a huge grief for us, we still can't calm down. The worst thing was that there were treatment options, and an MRI was only needed to clarify. If at least one of the doctors had told us that there was such a risk, then we would definitely have refused an MRI scan.
We will complete the review as a response to your comment.
The dog was given two pills. According to the doctors, the MRI machine was not even turned on, the dog became ill as soon as it was put on the table. All according to the doctors who were there. If, according to the ultrasound result, the dog was contraindicated in this procedure, then why did you agree to carry it out at all? We believe that it is precisely to assess the risk to the animal that all tests are performed, ultrasound is performed, etc. You were informed that the dog had suffered badly from anesthesia the previous time, but you assured that it was not a fact that this time it would be the same. Our objections that if something goes wrong and whether you can pump the dog out were answered in the affirmative. Yes, if at least someone had told us on that fateful day that the risk to the dog was very high, and we did not recommend that you do an MRI, we would have refused without question, and we would not have had any complaints. And the dog would be alive. I would like to note that the dog was not in critical condition, as any employee who saw her that day can confirm to you.
As a result. The review will not be deleted, because it was the absence of such reviews that convinced us that everything would be fine. Thank you for your condolences, and for making me remember and relive that terrible day.
Good doctors, excellent service, they will accept you at any time of the day or night. They saved our cat. For vaccinations and examinations only there!
They treated their cat with eye problems, they already thought that he would go blind. Thanks to the qualified ophthalmologist who tinkered with the cat as with his own and saved the eye. He sees it as before. We are not treated anywhere else and we recommend this center to our family and friends. Thank you.