A good city hotel. Forum shopping center is within walking distance. The equipment of the room, in general, is without complaints. They cleaned every day. The network at the hotel worked smoothly and quite smartly. It is better to choose a room on the even side (mountain view). The breakfasts are not too varied, but hearty. The desserts pleased me. I would like at least something from cottage cheese - cheesecakes or casserole, for example.
A great hotel with an ideal location!
It is located next to a large shopping center, away from noisy avenues, while it is close to the main entertainment
I was completely satisfied with the quality of the rooms, repairs, food and service
Just one remark - the laundry did not give the order on time and did not warn, but also did everything efficiently and for absolutely adequate money
I definitely recommend it and will come back to you again!❤
GARDEN PARK INN
This hotel is just a fairy tale! Inside, cleanliness and order, convenient location - within walking distance of almost everything you need for life, delicious breakfasts, a cozy and clean room, cleaning and changing towels daily. Friendly staff, ready to help at any moment of the day or night, and for this you just need to pick up the phone in the room and make a call. The waiters and waitresses in the restaurant are just super! Thank you all!
Who has read to the end, come, I RECOMMEND it!
The hotel itself is nice, the rooms are large, there is a kettle and daily replenishment of tea bags, coffee, bottled water. Free Wi-Fi is available throughout the hotel. Also, on a daily basis, replenishment of bathroom accessories: toothbrush and paste, soap, cotton swabs, shower gel, shampoo. Bathrobes and slippers are provided in the room. I give 4 stars due to the fact that the hotel service responds for a very long time, you need to call the reception three or four times in order for the Request to be fulfilled.
I highly recommend this hotel! Wonderful, comfortable rooms, attentive staff, delicious breakfasts, cleanliness, good location (near the hotel there are many places where you can have lunch, a large shopping center, an exhibition hall, gift shops). I'm glad I'm staying at the Garden park inn.
Great hotel, we stopped by on the evening of December 26 , the guys at the reception thank you very much. Clean room, new furniture, friendly staff, delicious breakfasts ) there is a sauna and a swimming pool , free of charge , everything is included in the room rate ) you liked everything, we recommend it.
On the plus side, the breakfast is good and full , there is something to eat , and the prices are very pleasant . Of the cons, the price of 13,000rubles per night is not justified at all, the service is 2, the door opening card constantly stopped working, every day I had to go back and forth to get it started, it's terribly inconvenient! They don 't give ice in the room , they don 't give a knife in the room . Personal care products , it 's just overfilled , the cheapest soap . When the toilet paper ran out , they brought just paper towels for wiping their hands . There was no cleaning , they just made up the bed and that was it , and they took out the trash . I don't know if the towels were changed or not, it wasn't clear, for me they were just folded and that's it, we were always somewhere in the wrong room. There is no exercise mat in the gym. By the way, I liked the spa area, the steam room, the font, the table, the sofas, there was no one there when we were there, so it was good to relax there alone with friends, because there are places for 4-5 people in total and that's it)
A gorgeous hotel. I advise everyone. Convenient location.
Nice rooms and cool comfortable, big beds. Quick exit to the ring road, 30 minutes to the airport.
Tomorrow is a bit of a letdown. It can be a little more diverse.
The rooms are European, good, the breakfast is excellent!
I also liked the location - you can walk nearby and test restaurants.
In general, everything was fine, for your money - everything is great!
Thanks a lot
Excellent hotel in the city center, very clean, it is clear that it is new. The breakfasts are good, I recommend it. The price/quality ratio is excellent. 45 minutes- 1 hour from the airport, depending on traffic.
A cozy, modern hotel. Good breakfasts. The restaurant serves delicious lunch and dinner. The prices are reasonable. There is a separate lobby bar, delicious teas and coffee are prepared!👍
It was a good hotel, but there were also drawbacks: the mini-bar had food from previous residents, there was no light in the bathroom and other small things. The staff is very friendly and quickly responded to my comments by replacing the room. The breakfasts were very varied and delicious. The room was cleaned daily. However, it still seemed to me that the price for the entire range of services was a little too high - everything was very "tired".
It's a great hotel, there's even a doorman. The staff is polite and friendly. Nice spacious room, there are enough towels. Delicious breakfasts in the lobby. The spa is very small, included in the room rate. Excellent location in the city center, although neither a park nor a garden were found on the territory of the hotel)))
Unfortunately, the service at the hotel leaves much to be desired. Firstly, there is no pool, I don't understand why lie about its availability. They don 't give ice at the bar . Although in all the hotels I've been to, they give ice and water everywhere on request and everything that a hotel guest wants. The liquid that is poured into shampoo and shower gel is a different color every day. Today it is acid green, which smells like the cheapest soap that does not wash, and I was even afraid to wash my hair with it. There is no hair balm. The room cards work every other time. In general, the hotel is at the level of three in terms of service, unfortunately. I won't come back for this money anymore.
A great hotel, especially for the money, spacious rooms, very comfortable pillows and mattresses, blackout curtains are very convenient, delicious breakfasts
Polite and attentive staff, all issues are resolved very quickly
I have been staying here for 2 times already, and I will continue to stay at this hotel!
Thank you, I RECOMMEND it to everyone
We stayed in this hotel chain in many cities of Russia and Kazakhstan, but here we were unpleasantly surprised by the quality of service. They do not respond to requests at the reception. Since there were three of us, the third set was brought only in the morning, after the fifth request. There are young people working in the restaurant, it feels like students are on vacation. Not knowing the menu, long serving. Disappointed.
Convenient location, cleanliness, service, the kitchen is fine, a varied menu, courteous staff, all young and beautiful. Excellent technical equipment of the conference rooms. Keep it up, I recommend it - you won't regret it.
One of the best hotels. There are many different rooms, clean, cozy. There is a spa area and a gym. The breakfasts are very tasty. The only thing I didn't like was that I lost my earphone in the room, noticed it on the plane in the evening, called the reception, asked to look for and contact me. Alas, there is no feedback.
A great place for travelers after a long journey and for those who want to comfortably spend time in solitude. The location is good, within walking distance of the shopping center. The hotel is well renovated , beautiful rooms , clean , odorless . The breakfasts are excellent. The staff is wonderful. Thank you for your hospitality!
I highly recommend it!
The hotel staff is trying very hard to be helpful, but personally I was upset by my choice. I lived there for a little more than a week, there is little choice for breakfast, and personally, many dishes did not inspire confidence in me. There was no hot water on the day of arrival and the next one. Then there were strange smells from the bathroom. In the middle of the stay, they decided to paint the sink in the next room (Saturday evening!!), and I had a terrible smell of paint in the room all evening, of course there were no other "available rooms. If we talk about the advantages, cleaning was done every day, while things are scattered or rearranged differently than they were. Then they will forget to wash the toilet. To sum it up, next time you definitely won't set foot there.
Overall, the hotel is good: the room is spacious, the huge bed is comfortable. European breakfasts: eggs, 2 types of porridge, cottage cheese, juices, tea, coffee, hot, soup, fruits, pies, etc. Own parking. Towels were changed every day. But the linen for 8 days is 1 time, and then at our request. The staff is helpful and smiling.
We had 1 incident with skis (they cannot be transported to the room), but 1 administrator balked, and a compromise was found with the other.
The hotel is well located: Medeo is 30 minutes by car, the center is nearby, the Forum is 5 minutes on foot.
Nothing foreshadowed trouble according to the reviews, BUT...
a suite was booked. After checking in tired from the road, I found that the room was smoky. It was not just smoking there, but budio ended up in the smoking room of the airport. All the windows are closed and the smell is already nauseating. At the reception, they spread their hands, saying it happens. We can't change it. They did not warn me.
And it's a blessing that I was without a child. And so, it's stupid to make a refund and urgently look for another hotel.
The staff is right on the eternal "Turkish delight."
Upon departure, they said that there was not enough beer. They assumed that they had not reported to me. And I wrote a RECEIPT!!!! about not taking anything from the bar.
Game hotel and staff, as long as I drive. I'm not commanding.
I liked the hotel, the room was clean, we rested well after the road,the sound insulation is excellent, the breakfast was also impressive, in the future we took note to stay more than once
A pleasant business trip hotel. The room is clean, the breakfast is delicious. In a good location. There was only one incident at dinner - the steak was overcooked, but the administrator settled the issue by agreeing that the meat was spoiled and removing it from the receipt. So I'm happy with everything
A normal hotel, it deserves its stars. They are cleaned every day. Clean, tidy. There is an opportunity to iron the laundry. There are good buffets for breakfast, but at the end of breakfast it is better not to come, there is little left. There seems to be a fitness area, but I haven't been there. I took off the star for: 1. In the room that I rented, they smoked before me, the smell remained. 2. The curtain in the bathroom does not fit tightly, if you take a shower, water pours on the floor
The hotel is big, as they say, expensive-rich (lived in premium), but there are problems with cleaning. The room was not clean enough: crumbs on the table, handprints on the mirrors, the bathroom was not washed. There was no ironing board in the room, and the one that was given was broken))) The breakfasts are excellent. If you are not afraid of these shortcomings, I recommend it.
Family had a great❤️ Breakfast bespodobny👍🏻 prices are reasonable and the rooms are clean🥰👍🏻 chefs, administrators, and all service personnel Respekt👍🏻 and location is super👍🏻all enjoyed it👍🏻👍🏻all the advice
This hotel left me with positive emotions. The rooms are spacious, clean, beautiful, cozy. A varied breakfast buffet is included in the price. They provide Wi-Fi. Cleaning is done every day. The staff copes with their duties perfectly. There are some shortcomings, but minor ones. Overall, I have a pleasant impression of the hotel.
Overall, the hotel is not bad, the breakfasts are 8.9 out of 10.
The only thing at the reception is very slow. The shower was leaking, and the faucet in the bathroom was leaking too :(And when we went to the room, there was an open jar of energy on the table, the maid said that the maid who was doing the internship forgot to clean it, but overall everything is fine.
Instead of a double bed, there are 2 single beds in the room, pushed together and a piece of mattress between them so that they do not fall through the hole. To wash in the bathroom is a separate quest, not only is the water not normally regulated, then hot or cold runs, but also the partition does not hold water at all, you leave the bathroom and a huge puddle on the floor. The room lights are blinking. Among the advantages are normal breakfasts, a lot of things in the minibar, round-the-clock room service.
Problems have arisen since the moment of settlement. Check-in time is 14:00. My colleagues and I arrived at the hotel at 11:00-11:30. We had 3 separate rooms booked. The administration allowed us to leave our suitcases in the staff room. Thank them for that. The administration was warned that we would return to the hotel for check-in by 14-15:00. After a series of business meetings, the tired arrived at the hotel at 17:00. Unfortunately, the rooms were not ready even 3 hours after the official check-in time. We were asked to wait for the cleaning to finish in two of the three rooms. Being non-confrontational people, we waited another 10-15 minutes. The colleagues went to the rooms. My third room required another 30 minutes of cleaning. That is, in fact, the hotel prepared the rooms for check-in almost 3.5 hours after the official service agreement.
Unfortunately, the problem was not solved at this stage. Taking the card, I went up to room 702 and to my surprise found a dirty room with overturned blankets, towels, garbage in bins. I took photos and went down to the reception. He showed me the photos. After a discussion on the radio with the cleaners, the administrator apologized and said that they had mixed up the numbers. They gave me a new key to room 802. Again, there is a long wait for the elevator, it works slowly, sometimes the doors do not close. I go up – the room is tidy, but there is some strange story with the lock. He stubbornly beeps if the door is not closed the first time. Reopening and closing the door solved the situation. I can't tell you exactly what the problem is.
There is a slight smell of cigarettes and tobacco in the room. To confirm the hypothesis that there was smoking in the room, I found a clean ashtray. Why is she there if smoking is usually prohibited in the rooms? But my strength left me, I went to rest.
A colleague's walkie-talkie was found forgotten by the cleaners in another room. And on the other day, after cleaning, her room remained open for the whole day, because the cleaners forgot the key card in it.
The next morning I woke up to the fact that someone had closed the door to the room. Apparently, someone mistakenly entered and exited. Nonsense, but after the first day of such a service, I was no longer surprised.
The room was cleaned well in the afternoon. Everything was cleaned up, towels were replaced. By the way, they can be updated. They are quite thin, it feels like they are lost. But it's understandable, sometimes nothing critical. The main thing is that they are clean.
The breakfast is good. Various. The administration monitors the updating of dishes. It's good. The staff at the hotel is friendly and helpful.
Basically, I had no more problems during my stay, because I only came to sleep at night.
The problem was with the departure. We asked for a late check-out service due to a late departure.
They did not refuse us, and they could not help us, because the receptionist at the reception was engaged in processing official closing documents for a group of guests. As a result, the administrator drowned in the question – he simply did not have a minute to answer our short question. There was a queue of people waiting because the official documents with the closure of the residence were the first in the queue.
We waited for 15 minutes, really wanted to have breakfast, because it was already 10:30-11:00, they didn't give us an answer, and then a queue formed at the reception with tourist groups. One employee at the reception slows down the pace of service delivery when the rush hour with departures begins. In general, the reception and cleaning at the hotel are the weakest link. We also work in the service sector and cooperate with various hotels and, unfortunately, are extremely upset with the service and will not recommend your hotel to our customers for fear of losing our reputation, which your staff is quite successful in coping with.
I was glad of my choice. I ordered through the Island after buying the ticket. A great hotel for adequate money! The rooms are large and very clean. The breakfasts are good, however, the dishes are not always hot. The SPA is decent.
I definitely recommend this hotel! I'm sure you won't regret it!
I really liked this hotel, cozy room, clean, delicious breakfasts, the location is also very convenient, there is a lot of things within walking distance, I will be happy to stay there again))
I stayed at the hotel during a business trip for one day, without a night. The reservation was for a day, according to the rules, although I went to the hotel at 8 a.m. and left at 19:00. There was an improved room, the view from the windows was so-so, although the hotel did not seem to be overcrowded. The room has everything you need. Thanks to the girls at the reception for rescheduling my breakfast from the day of departure to the day of arrival, but they did not check in earlier.. The breakfast was delicious and varied, but the tables were set up thoughtlessly. For residents, very luxurious huge dining groups with heavy chairs take up a lot of space.. on the contrary, the food is very densely arranged, on 4 tables, although the breakfast was very varied, everyone is huddled in incomprehensible queues. I would like to have more distance between the dishes and on different tables.
The administrators in the hall with walkie-talkies, as special agents, are very responsible, well done, of course, maybe you don't need so many staff in the hall)) I really liked the hotel, I am writing a review in order to draw the management to an outside view and maybe (suddenly) it will help you become even better.
The hotel was not particularly impressed, there should have been an early check-in, but this was not taken into account upon arrival, although they clarified and informed about it a week before. As a result, there was only one smoking room, after several hours of being there, all the things in the suitcase stank of smoke. Breakfast is weak.
Not a bad hotel. The rooms are cozy, the staff is friendly. The breakfasts may not be very varied, but everything is delicious. There is a spa area - a sauna, a font, a pair of sunbeds and a shower. Pay attention to the tourist fee, the hotel staff does not always correctly inform on this issue. There is a very interesting restaurant nearby (in my opinion, a Goose) - very tasty, prices are above average