Good hotel, good location, average price in the city. Price/quality compliance. It is better to book in advance. Guests of the city will like it.
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Caty V
Level 12 Local Expert
February 13, 2024
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City center
Near the cafe, shopping center, currency exchange
The staff is polite
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-They settled into a dirty room, I had to call the cleaner after a night flight and wash the room in front of me: someone else's black hair in the bathroom, dust everywhere, an empty bottle under the bed, etc
- Breakfast is so-so
- the rooms as a whole have already been beaten by life, it's time to restore
- cleaning was not daily, sometimes stupidly water was left under the door
Convenient location, stayed a second time. The first time everything was at 5+, the second time the room was dirty and if you come to breakfast after 9:00, then there is nothing to eat.
I do not advise you to stay here: the room was prepared the day before arrival, I got a smoky room through and through. We replaced it with a room with a non-working TV - the technicians did not complete the repairs that had begun.
I always stay there. Great rooms for the price. They are spacious and equipped with everything you need. The kitchen is excellent for breakfast and just to eat. They cook wonderful national cuisine, as well as simply delicious. There are no ATMs in the hotel itself, you need to remember. But there is one across the street and it's wonderful. Cleaning does its job well and regularly. The guys at the reception are all great. There are no questions. We held a couple of conferences there on the second floor. The conference rooms have different capacities and are equipped with everything necessary. The hotel fully meets the requirements in its price segment.
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Лисий Кот
Level 13 Local Expert
November 14, 2023
In the deluxe room, through the ventilation, the smell of cigarette smoke was very disturbing and spoiled the impression of staying in the room.
Otherwise a good 4*.
The breakfasts are delicious, the choice is large.
Cleaning is normal.
The staff is very friendly, welcoming and helpful.
It is urgently necessary to change the staff at the reception, they all think that they are people and who came to visit some minor people. Moreover, they do not let you into the rooms for free ! They are the face of the hotel and those who primarily enter into a dialogue with the guests! I ask the head of the hotel to take urgent measures! And the hotel itself is a class and the staff at the bar are also hospitable! Sincerely, Iriskulov Sukhrab is a regular guest at your hotel!
The rooms are clean, the food is delicious, but there is little space for breakfast, polite staff, The location is convenient for those who need to visit visa centers nearby. There is a botanical garden nearby.
Good location, clean rooms, friendly staff. From the center 5-7 minutes by transport. It is ideal for business trips. There is a sauna and a mini pool.
Good service, beautiful building, decoration. The location is in a quiet location. Very Good breakfasts.
Spacious rooms, comfortable bed. The bathrooms require repair, but it seems that this can be attributed to all hotels below 5*. On high floors, it is necessary to wait a long time for hot water in the pipes.
Everything is fine, cleanliness, politeness, understanding with payment, the WORLD was blocked at that time, but there was no cash, they settled in, calmly exchanged rubles for tenge and paid, I especially liked the combination of Kazakh cuisine and European breakfasts.
At the reception they said that they needed a cash deposit (!) in the amount of 25,000 tenge for a minibar, which they did not warn about, and without which (in cash) they did not want to check in. The rooms are dark, even for reading a book. Of the 2 bedside sockets, 1 works. The daily cleaning is not very thorough. The location is good, and so are the breakfasts.
This is the third time in this hotel. The staff is friendly, the rooms are clean and cozy. When booking, they indicated check-in from 12:00 to 13:00, but upon arrival (at 12:23) they asked to wait, assuring that the room would be ready at 13:00. As a result, we waited a little over an hour, and checked in. As an apology for the inconvenience, coffee was offered, but I declined. I would have offered wine, I would not have refused))). The kitchen at the hotel is wonderful. Everything is delicious, fresh, and beautifully served. I recommend this hotel for your stay.
The hotel has a good location, there are rooms with mountain views. Clean and cozy. The breakfast is good. Dry cleaning work for 3. The staff is friendly.
Great hotel! Friendly and friendly staff, very clean room, cleaning every day, delicious breakfast and very varied, next time we will definitely stay here!
My favorite hotel, everything is at the highest level, especially the breakfasts, well done. The price is pleasantly pleasing.
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Надежда Д
Level 2 Local Expert
May 25, 2023
Very nice hotel! A new building. The rooms are comfortable and quiet, the breakfasts are delicious and very varied. We lived there for more than a week.
The disadvantages are poor noise insulation, especially the front door, falling off wi-fi. Of the advantages, a spacious room, friendly staff, good breakfasts. If you are not a light sleeper, then I recommend it.
An excellent hotel with world-class quality standards.
Excellent breakfasts, quiet and spacious rooms, friendly staff, cleanliness. What else do you need from the hotel?
Come, you won't regret it.