Great location, near Mirobod bazar and in junction of two main streets. The weakpoint is most staff does not know english and it is very crowded 1 hour waiting was my option both 2 times I went, both times I changed my mind and gave up.

Sunnat Bekmuratov

Level 3 Local Expert

Yaxshi bank nu parkofkasi problema

Alireza Modirrousta

Level 4 Local Expert

It's nice place but crowded

Abdulaziz Abdurakhmonov

Level 5 Local Expert

Two much queues

Khusniddin Kholmatov

Level 6 Local Expert

nice

Marhabo Batirova

Level 11 Local Expert

Always long queue people, I think services are bad here

Игорь Толмачев

Level 16 Local Expert

A good bank branch with a fairly well-organized customer service process. The majority of them have competent, polite staff, high-quality services, and in general, one of the banks whose services I would recommend using.

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Andrey Kim

Level 7 Local Expert

A good bank. High-quality fast service, courteous staff. It's crowded - it's immediately clear that the bank is popular, but despite this, the waiting time is short. Anyway, I liked it. I will use their services

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иван котов

Level 13 Local Expert

An excellent modern bank. There is a lot of attendance, but everything is so organized there that the queue passes quickly and there are no jostles. The air conditioners are working and the waiting is very comfortable. The staff are responsive and friendly.

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Светлана Буданова

Level 5 Local Expert

This is a bank branch in which there are constant huge queues, in which you have to spend at least two hours. Every visit to this bank results in a long wait. The fault, in my opinion, is not the well-established work of specialists. If there are more than 20 employees, the service is provided by no more than three specialists. What the others are doing is a mystery. You will spend two hours waiting and then solve your question in 10 minutes. And so every visit, nothing changes.

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Alisher Ikramov

Level 13 Local Expert

It seems like a bank of this level should match it. But sometimes there are moments when the service is terrible or, as they say in the bank, the system freezes for three days. I advise you to improve your system and approach to customers, regardless of where they come from, from the street or from another country. I hope that everything will be the same as before, when each client was treated with respect and not chased after quantity

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Франк Анян

Level 3 Local Expert

A disgusting bank, I don't advise anyone at all! In order to open the card, I waited 3 hours in line, there was nowhere to sit, it was very stuffy inside. The adventure did not end there, my visa kata did not work immediately, I still cannot connect the card to the application, either a technical error, or SMS notification is not connected, the bank employees themselves cannot figure it out, nevertheless this bank is considered one of the best, it is very difficult to believe it!

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Эльмира Долимова

Level 6 Local Expert

One of the best banks in Tashkent, but there was an unpleasant situation, asked an employee by phone to give an original Visa statement for the consulate (she paid for her client's accommodation in the European Union), they refused, citing the regulations. She couldn't come because she was in another country, they requested a notarized power of attorney, as a result, the time was lost, the visa was not received…

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Madina Islamova

Level 8 Local Expert

I used to dislike this particular branch of Capital Bank, because there was always a lot of queue. I was pleasantly surprised when my turn came so quickly. The employees are pleasant, they work very quickly and accurately.

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Александр Золотухин

Level 10 Local Expert

As probably already written everywhere - yes, in Soviet, queues, and queues are huge sometimes, but this is the only place where you can open a VISA or MC card in the shortest possible time, the service is good, all Russian-speaking, fast and clear. Well, there is a market nearby, there is a pomegranate fresh, after queues and nerves - that's it, and, plus, the center, you can take a walk. The bank's application is good, everything is translated without problems, sometimes it hangs, but this is the case for everyone. But as I said above - quickly, clearly, sharply and audaciously. The best bank in Uzbekistan for Russians

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Margarita Konstantinova

Level 12 Local Expert

Become a customer of the bank and you will like everything. They have an application with which they can serve you quickly. Service, convenience, friendly staff

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Надежда К.

Level 7 Local Expert

The bank (or a certain bank employee) is engaged in theft. If you have a refund on the Visa card, consider that you have lost money. No money is credited after 30 days or half a year. The bank or some bank employee steals this amount. They do not respond to e-mail requests, phone support cannot do anything and does not know anything. Arbitrariness. Choose another bank.

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Данила Хропов

Level 8 Local Expert

The waiting time for the retail operations department is one and a half to two hours. There are only 2 specialists working. I talked to the head of the department. He said well, their dinners have started. This is a reaction to a queue of 30 people for two specialists. I could at least change the schedules to take into account the load. As much as possible, sit down to serve yourself. But after the conversation, he just left.

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Сарвар Ходжаев

Level 20 Local Expert

A lot of people, the staff work slowly. I sat for 2 hours for the sake of opening a salary card! Why can't I order in the app? What's the point of studying people? Why don't the employees care? They sit and do not accept. They just don't press the call button. In general, it's a mess. I don't recommend it.

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Сергей Гаврилко

Level 11 Local Expert

I opened currency cards, everything was organized, with an electronic queue and quite quickly - 40 people in 1.5 hours. Well done!

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Tatyana Fayziyeva

Level 7 Local Expert

The best branch in terms of servicing individuals. Not to reproach other branches. The seats are very comfortably arranged to conveniently pass the time in the queue. Polite staff.

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Сабина Умирова

Level 5 Local Expert

It's not the first time I've gone, the workers are super unhappy, as if we have to do their work for them. Queens are especially sitting at the ticket offices. You come to them to replenish your card, etc., and they serve you with such a favor, as if they work for free. Capital Bank's service is 100. Not even zero

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Фарход Хикматов

Level 4 Local Expert

Some employees do not work promptly. They don't press the client's call button and play on their phones (not all employees are like that, there are also good employees)

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Вадим

Level 11 Local Expert

I don't know how they do it, but there are a lot of people there at the same time, fast service, comfortable atmosphere, Russian-speaking staff are EXTREMELY polite and professional. I spent 10 minutes on all my business in this bank with a wild full house inside. I spent two days on similar cases in Belarus in ORSHA in another bank)))) And there and there I issued myself a VISA.)))

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ринат идрисов

Level 10 Local Expert

The service is at the level of a reputable bank, they solve almost all issues promptly, but the queues are always long, you have to wait for half an hour or more.We need to solve the queue problem somehow.for such a bank, it is not a problem to add a couple of employees or shorten the lunch break or lengthen the working hours, or, depending on the influx of customers, redistribute the staff promptly, otherwise somewhere in the window 10-12 people are waiting, and in other windows they are bored

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Али Али

Level 7 Local Expert

There is always a long queue to get to the operator, there is always a queue waiting for you, at least 20 people, always!!!!!it's better for you to take an online queue better to save time

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692868 Aloviddinova Samira

Level 7 Local Expert

There were several times for currency exchange, the exchange rate is good compared to other banks, the service is good, the waiting time depends on the customers in different ways, but I did not have to wait long)))

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Инкогнито 0113

Level 3 Local Expert

It's a long time to wait for your turn, but I think that you can solve most of the issues in one place during this visit and not wait days for the flight covers the rest of the disadvantages

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Лев Лучко - "Немецкий без воды"

Level 30 Local Expert

Many thanks to the manager Ruslan for the detailed consultation. An excellent bank for solving a wide range of financial problems. Very friendly and competent staff, reception area. Good exchange rate and customer service automation.

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Islam Kh

Level 10 Local Expert

I really liked the service at the Capital Bank on Nukus Street. They provide the best service, service at the highest level. The staff were very attentive and ready to help with any questions. I was very satisfied and would definitely recommend this bank to other clients.

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Guljakhon Makhmudova

Level 16 Local Expert

My favorite bank! They will always help, if there are problems they will solve, always excellent service! 👍🏻💯

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Оксана Сопина

Level 9 Local Expert

Endless queues. I have never seen such long queues and waits in any country I have visited. An employee may not always understand you. I changed the window three times before they could help me.

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Асель Аллаярова

Level 9 Local Expert

Of course, the queues are unrealistic for 20-30 people, but still the quality of the bank, namely the service, deserves respect in comparison with other banks

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Андрей

Level 20 Local Expert

I received plastic debit cards. One visa, one mastercard and one humo. Everything was done in a day. I ordered the cards in another office this morning. I got into this in the evening.

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Олег Капитанов

Level 10 Local Expert

The office is great! The cards were made in 20 minutes. Of course, there are questions about working with transfers, but this is a separate point concerning the bank as a whole.

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AzART

Level 15 Local Expert

A good bank. I recommend it to everyone. The only problem in this branch is parking, it takes half an hour to get in and the same amount to leave.

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Роман

Level 16 Local Expert

Everything is clear and to the point. Sometimes currency control is weird, but it's with legal entities. competent staff. There is an electronic queue and a pre-registration. Convenient! The ticket offices are in a bit of a mess...

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Katya Evsikova

Level 9 Local Expert

We are very pleased with the changes in the work of this department. And the interior change is pleasing! It has become much more convenient, faster and more beautiful. Thanks to the managers of KapitalBank.

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Игорь

Level 15 Local Expert

Plus, you can arrange everything except swift ( their correspondent bank does not send money to many countries ) Watch carefully. The disadvantage is that there are always huge queues, but this is in every bank in Uzbekistan due to the low qualifications of the staff. They go around asking each other how to do at school and what to click on the computer

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Кристина Чакирян

Level 8 Local Expert

A super bank for a non-resident of the country. Everything was quickly explained, processed and even shortened the time of receipt, since I had a plane. Thank you so much for such a loyal attitude to customers!

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Валентина Куренкова

Level 4 Local Expert

The service is at a good level, the staff is polite, the attitude towards customers is respectful, everything is explained. The location of the bank is convenient, the metro is not far away, there is a lot of public transport. Although a taxi is more convenient and not expensive. There are many ATMs. Fast production of maps.

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Давид Типсин

Level 9 Local Expert

I was in a hurry, I thought to replenish the card through an ATM (dollars for a sum visa). The ATMs were not working. The reception told me to approach any operator. We kicked off, found an operator who could take me in. He said that I had dollars and I wanted to throw them on the bag. The operator sent it to the cashier with the papers. At the checkout they said go change for bags and come back. Why can't I send it normally right away? You are turning into a Soviet polyclinic. As a result, I did not have time and just left.

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Катерина

Level 12 Local Expert

Give patience to every customer visiting the bank. The issue of the numbers does not solve the long wait. And so, cleanly neat

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КсенияМ.

Level 11 Local Expert

In general, it's not bad. But it is worth improving the speed of work at the cashiers and providing better advice so that customers do not go twice.

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Ольга Степина

Level 11 Local Expert

The girls at the information desk at the entrance, they're smart. And there are "specialists", unfortunately I did not remember the names and surnames, I came about restoring the card, but since it was before closing, they did something to fuck off and eventually scored on me, they did not accept any archive, fortunately I found the card, otherwise you will not get far with such a service.

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Kapitalbank Atb Toshkent Shahar Filiali

918 reviews