Kapitalbank Atb Toshkent Shahar Filiali
919 reviews
March 6, 2023
Super bank. The highest level. Respect to the bank's staff. There is one operator, Nigina, a super employee. The bank manager is a very competent person. Ten points. There is no online pre-booking program in any bank. And it works at Capital Bank, I use this service very often.
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3
March 29, 2024
There are always a lot of people and waiting in line for a long time, as if there are no other felials in Tashkent, or maybe there are very few of them.
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1
December 6, 2024
Not the whole set of currencies is available... The queues are huge
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March 23, 2024
Everything is fine, but queues are everywhere, it takes a lot of time, so you walk around and think how much you will disappear in this bank
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1
September 17, 2024
The first visit. Two hours to open the card.
The second visit. Two and a half hours to change the phone number linked to the card.
Definitely something is not working right here. Avoid it.
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December 9, 2024
In my opinion, the most loaded branch of capital bank :)
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1
September 1, 2023
The staff is very polite, which is not clear, they will explain and prompt everything. What is important for me personally is that all communication is in Russian, even if the staff has heard that I speak Uzbek
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3
August 16, 2023
A good bank. The service is fast. The exchange rate is $ less, of course, than for example in Asia Alliance, but it is very profitable to buy ₽ in a Capil bank
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3
May 14, 2024
While I like it, the staff at the checkout is rude, but otherwise it's fine, you can get answers from the correct people
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November 14, 2023
Polite staff, good service. But during the day, the cash registers are very large. Sometimes you can stand for up to an hour waiting.
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June 4, 2022
The service is excellent, the staff is polite, there are ATMs, queues are annoying, but overall the bank is good. The location is quite convenient, the parking lot does not accommodate all visitors, be prepared for the fact that there is nowhere to park a car
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1
October 13, 2024
I came out with the card in 5 minutes , although they said there was a queue there
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November 6, 2023
Good bank I really liked the service
Thank you Toshmukhamedov Izzatila
And the department of plastic cards
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3
September 30, 2024
Fast service, convenient office
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August 2, 2024
They were served quickly enough, despite the high traffic. The coupon system works, which simplifies the bank's activities
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3
January 23, 2024
I ordered the card online, paid, said 3 working days as a result, the card was ready in 5 days, it is easier to go to the bank to stand in line and immediately apply, pay and receive.
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1
1
May 2, 2024
I have never seen such a bank as in the photo, The bank is always full, in order to receive the service you need to stand for 2-4 hours
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August 25, 2023
Terrible queues for currency exchange. Queues every day and at any time of the day... maybe we should add another window dealing with currency exchange?!?! Several times my patience could not stand it and I went to change money to another bank, where there are no queues.
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1
November 17, 2024
There is no smoking area, they smoke right at the entrance door to the building((
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March 21, 2024
Parking problems, very small nearby, signs around, you have to leave far away in the yard and stomp your feet.
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2
2
March 8, 2024
Capital Bank, it's good that they always try to fix ATMs for visas , thank you
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3
December 17, 2024
Very long service at the exchange office
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September 1, 2022
Convenient location, courteous service, spacious room (in other departments it is much more cramped), there is a vending machine with coffee and snacks, but you need to stand in a huge queue for any issue. Simply depositing cash to a card can take several hours, and currency exchange can take up to 40 minutes.
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1
August 30, 2024
Very poor service, the worst bank
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June 15, 2023
The workers are normal, the delivery of the cards is normal, but the support on the phone is strange - he believes that people should take his word for it, even if he lies to his face. Dude from Kapitalbank support, you're lucky that I'm not your boss, otherwise you'd have to actually work, and not talk nonsense about trust. But otherwise, the bank is super, the branch service is super.
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1
January 31, 2023
The bank itself may not be bad, but you don't even want to go there because of the huge queues, everything is moving very slowly somehow, before the mass influx of Russians everything was not moving very fast, and after that you can just sit for hours waiting in line, and it's not a fact that you won't have to sit out another one later, but to another specialist. It's complicated
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2
2
September 10, 2024
A very convenient and fast bank
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August 21, 2022
1 star because the Bank is in the center, one of the large branches, and there are only 2 cash desks for currency exchange. The bank is not open yet, but it already shows 27th.
Rude guys in the card issuing department. And there are also two of them who like to chat among themselves.
One plus- inside the bank they sell delicious coffee and protein bars)))
And yes, now you can't withdraw from the Visa at the bank's cash desk without a commission: 0.7% of the amount you withdraw, give it to the bank.
I have a question: when I put cash on the card, the bank does not pay me a commission. Why, when I want to take my cash, note MINE (which I put in the bank), do I have to pay the bank?
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3
1
September 8, 2023
The service is polite. The waiting time depends on the order of coupons, and on customer questions. The staff can help you with questions competently.
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3
1
January 27, 2024
The opportunity to receive service only if you arrived at the opening. The system of distributing "numbers" according to requests is lame(
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1
March 9, 2024
Be sure to sign up through the app. There are always huge queues in this branch where you will spend hours.
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February 24, 2023
It's a lot of people. It is immediately obvious that they do not cope very well with the number of customers. But compared to other departments, it's better. It is good that there are ATMs that issue and accept cash and soums in other currencies.
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November 10, 2023
Great bank! The staff is competent and polite. Everything works clearly.
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2
2
October 24, 2024
Polite staff, everything was explained
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December 23, 2024
High-quality service, polite and helpful staff.
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October 4, 2024
There is a queue and not competent employees .
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October 14, 2023
The service is fast and high-quality. There are no complaints - they solve issues benevolently and promptly.
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October 22, 2023
Everything is super , the staff works very quickly , polite and cultured 👍👍👍
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January 24, 2024
A cool branch. Adequate staff, electronic queue. The Visa card is issued within 30 minutes.
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1
June 20, 2024
A bank, like a bank.there are always a lot of people , but they work well,
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3
February 24, 2024
Very comfortable office, fast service, delicious coffee
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1
1
November 22, 2022
The service is just disgusting. It's the worst I've ever seen. A card issuing officer yelled at me when I asked him to interrupt a personal conversation and give me the card because I was late. I think no one ever opens the complaint book there, and they are not interested in what is in it. The staff is not qualified, knows and understands little about their work. But this is rather not their problem, but the bank's management, since they pay ordinary people pennies there and they do not want to strain for pennies, they will not be paid for it anymore. In general, if there is a choice, it is better not to visit this bank. If there is no choice, then keep in mind that you will spend several hours there only in line to the right specialist (although you may have been initially sent to the wrong place and you will have to sit for another one for the same amount of time), well, patience and try not to swear with anyone there, which is very difficult because even the most restrained person can choose their own stupidity and indifference. The only person who knows and understands anything there is a dark-haired girl with a Russian name, Elena, it seems - thanks to her and a lot of patience, but it's better to find a place more worthy than this poorhouse.
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3
2
May 30, 2023
Crowds of people, a constant problem with the operation of ATMs, unskilled staff. Regular failures in the operation of various banking systems. Basic exchange operations can take an hour and a half.
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2
May 4, 2023
The service is excellent, it opens late, the staff is fine, the attitude to customers is excellent, the location is fine, but parking is a problem.
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3
September 6, 2023
Fast service, pleasant staff and a good exchange rate if you need to buy currency
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3
September 11, 2023
A good team, fast service, the principle of operation is everything for the client. Well done
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1
August 28, 2023
A good reference point, an interest-free exchanger and, most importantly, a Green card office with many years of experience nearby
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4
June 11, 2022
An excellent department, which is clean, bright and employees do their business. Everyone is friendly and helpful. I received the card in 4 hours (it is issued on the spot), I am very satisfied.
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1
July 28, 2023
I came up at 10 minutes to nine. People were coming in, I thought it was the staff, and I was waiting for it to be exactly 9.
I go in, and there's a full room waiting in line)))
They served quickly, everything is fine.
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2
January 2, 2024
The bank is of a good level. They work quickly and are ready to delve into the questions asked.
The waiting time at peak times is from 5 to 12 minutes.
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1