KFC
489 reviews
October 30, 2024
takes too much time waiting
1
May 14
This is KFC, the food is not for everyone. If you want to eat something quickly, without special requirements for what exactly to eat, you can have a snack here. If you want at least something more or less tasty, it's better to have a snack in the bistro on the floor above.
I ordered two portions of nuggets and potatoes here, but I got one potato and one nugget. I don't blame anyone for anything, apparently I just expressed myself vaguely. I didn 't have to eat two servings 😂
See original · Русский
1
April 11
For several years now, we have been regularly ordering large baskets of wings by pickup or with Yandex delivery. And lately, it's getting worse and worse every time. Either they won't put sauces, or they'll put burgers instead of wings (the price difference is several times). Today, the Yandex delivery brought the wings, which just had to be thrown in the trash. The wings were salted so much that it was impossible to eat them. 42 rubles! Managers, OW! Trying to save money on employees and hiring people who have difficulty understanding Russian affects the quality of your product! The quality has dropped below the baseboard! I guess that was my last order at KFC!
See original · Русский
1
May 8
The best KFC chicken in Minsk in my opinion! I stopped by today and asked a smiling guy to make an order as I like. Everything turned out great! Just go to Surganov for a chicken!
See original · Русский
1
March 13
Adding a review on 12.03.2025
Now there are new jokes. I order a 2 original Boxmaster Grill, I come home, and here there are 2 simple ones and they are also sharp..... It's like this
Another minus star.....
Constantly underweight on burgers (20-30 grams each) and potatoes (10-20 grams), not for the first time, I put 3 stars as the staff always goes to a meeting and redoes the order
It's always clean, the staff is adequate and friendly.
See original · Русский
1
July 4, 2024
A great restaurant for lovers of American juicy crispy chicken. A varied menu and frequent promotions beckon you to stop by for a snack for burgers and chicken again and again. And the updated boxmaster is just a cannon with barbecue sauce. I also recommend trying crispy hash browns, according to our dranik.
See original · Русский
5
January 11
They gave me two cold singer burgers, the bacon was raw, and it was impossible to eat. The staff refused to change. The manager simply refused to help and said that this was a recipe for a cold raw burger, we showed the photo and description (where it says warm burger and crispy bacon), to which it was said that this was marketing! It's just a terrible place, the first time we came across such a thing in the KFS
See original · Русский
2
February 15
The food is almost always good, but the service is at the bottom. The wait is very long, although there are few people. Terminals are constantly not working or spitting out receipts inside themselves) Apparently, there are very few employees and they can not cope. You can't skimp on staff!
See original · Русский
1
February 13
The food was cold. There are 2 people working, taking into account the fact that the order was given in 1 minute, after the order, the employees decided that they could give everything from the freezer and it was fine. The vegetables are icy, as if they were just from the freezer, and the meat is barely warm. They ordered spicy meat and gave it the usual, although it's possible that the frozen food doesn't feel spicy.
See original · Русский
April 4
The food is delicious, the waiting time is average, 10-15 minutes, the staff is polite, there are a lot of places, the tables are often clean, there are not many people
See original · Русский
1
May 22
An order was placed at 4:30 p.m. today and the child did not check it upon receipt. When we got home, we saw that there were no two Singer burgers.
Reading all the other reviews, I come to the same conclusion that it is a pattern for this restaurant not to report an order, but at the same time safely withdraw money for it.
See original · Русский
1
December 12, 2024
In the morning everything is calm and clean, while the first KFC in Minsk, which is very cozy, there is no fumes from visitors.
See original · Русский
1
March 27
we ordered a combo for three, the product card indicated a party basket, in the end we received not a basket but a box, 6 bytes of micro size, ordered sweet and sour sauce, in the end it was not even available and had to be replaced, the French fries were of terrible quality, as if they had been deep-fried for 2 days, I am very disappointed
See original · Русский
1
1
February 21
I don't understand how you can put 1 person to work in the morning, and the whole team in the evening. You arrive around lunchtime with 1 person working for everyone and you wait 30-50 minutes for your order. Everyone is standing waiting, outraged.
See original · Русский
1
April 16
Well, what can I say. Apparently the receptionist is a girl) because there is no soap in the men's room and the dryer does not work. Half of the dishes, despite the fact that the order had been waiting for a long time, were at room temperature (fortunately, they did not refuse to warm them and even apologized)
See original · Русский
April 26
The food is cold, the cucumbers are rotten, everything is cold, just a person is standing at the checkout, they don't buy orders, but there are a lot of them, and she doesn't collect them, she's just standing at the checkout, and there's a lot of food there, and there's just no filling in the bun according to coupon 1335.
See original · Русский
July 19, 2024
The problem is with everything - staff, food, equipment. Plus only the location. It seems that there are always few employees, orders are collected and issued slowly. There are frequent problems with self-service terminals - checks are issued, they do not work or it is impossible to pay. Because of this, there may be a queue at the checkout and then it feels like there is only one employee in the entire restaurant who stands at the checkout, because no one issues orders at this time. The food is as lucky as you are - you will get there and it will be delicious, or you will come and get sluggish, laid down and cold French fries.
See original · Русский
6
February 19
It's an awfully long wait, recruit more people for shifts, wait 45 minutes!!!!!!!!!!!!!!!!!!! Is this a fast food place or what? The cleanliness is fine, clean.
See original · Русский
1
1
June 22, 2024
It's delicious, I like the wings. The service is weak. In reality, with the waiting crowd, the staff is always relaxed. The penultimate time I waited for an order on the wings for more than 50 minutes. Also, the queue panel did not work. Several times I did not complete the order. Today was the first time I was alone in the queue. They gave it away quickly, less than 5 minutes, but it was all a little warm when I brought it home. He always reported hot, even in winter. And they did not report the weight of the basket fries, instead of 200g, they put 140g. Although I saw that they put it on the scales.
See original · Русский
3
August 10, 2024
There are no advantages, and if there are, then the disadvantages have completely blocked them.
Next, about the disadvantages:
1) Donuts and many other custom desserts are almost the last day before the expiration date. It is simply impossible to eat them;
2) Coffee is just terrible and without looking at the ordered large amount of sugar, they didn't even bother to stir it, because the coffee tastes like there was no sugar in it at all;
3) The electronic scoreboard has not been working for a long time;
4) The staff absolutely does not follow what is happening in the hall. During my stay here, I came across the fact that some woman simply put her little child right on the table, which is extremely unhygienic, and the staff did not even make remarks to her and the table was not wiped after that. I would like to note that the sanitation here is also terrible - the tables are not handled with proper care, only crumbs are dumped on the floor with a rag, which again are not lifted.
On top of that, there was a man in the hall in a state of alcoholic intoxication, who simply fell asleep and disturbed the visitors with his snoring, but again - no one did anything about it.
5) There were also no tubes in the orders, and I will add that this was not one order.
6) The staff is quite rude and ill-mannered, speaks in raised tones.
I give 1 star because 0 is not allowed
See original · Русский
5
April 3
You usually have to wait in line for the delivery. But it seems to be a common occurrence in such popular establishments. As it is, KFC is by all its standards.
See original · Русский
November 20, 2024
I visited this institution in the evening, there were not many people. A manager named Nikita accepted my order, just a few positions. After waiting 13 minutes, I was wrapped with a cold burger and no less cold potatoes in a rustic way, the only thing from the order that turned out to be warm were cheese sticks. The hall is not cleaned, the tables are dirty, no one cleans the hall. I was disappointed to visit this place. I am well aware that this is fast food, but it does not fit into any framework.
See original · Русский
4
November 8, 2024
Literally 15 minutes after we made an order with us at 57A Surganova Street (room 645 spicy basket L +2 sauces). What can I say - the service leaves much to be desired. Everything is sloppy, orders are not even packed properly, a crumpled open package is served, which stood the same way until we ourselves called the girl who came up with the question, what do you want? Then she just pushed this open package towards us. They don't give you checks! It tastes like rancid old butter. Disgusting. We're not coming here anymore. We always go to the KFS on Goretsky - there is no such thing, everything is fine.
See original · Русский
3
1
April 13
Not for the first time, when I order wings online for pickup, they put only the elbow parts of the wing and NOT a SINGLE shoulder, and instead of 24 wings, they put 23 today.
See original · Русский
1
December 10, 2024
I waited 45 minutes for the order!!! I called on the phone on the website to influence the speed, it turned out that I called here to issue orders. Not a pleasant place, dust on the furniture
See original · Русский
December 15, 2024
The potatoes are cold, without salt, some are raw. There is no change, the nuggets are also cold. The burger is similarly cold, but also dry. Expensive. Something like that😑
See original · Русский
1
January 19
I arrived at about 10 p.m. on Sunday, made an order through the kiosk, fortunately, at least the receipt was issued, the order from three positions (of which one is sauce) was done for 10 minutes, I wanted to eat on the spot.
As a result, the order was given in a package, to clarify that the order was marked in the hall, the employee said that there were no trays, a remark, only two people were sitting in the hall, not rush hour and not a full landing in the hall, the burger was as dry as possible, the cat did not cry, the potatoes were cold when he went to throw them away, I found the trays, they were lying around, they were lying like the Leaning Tower of Pisa over the trash, and I had to stuff my bag into the trash, because it was frankly overflowing. The tables around me were covered in crumbs and sauce stains, and I had to sweep them off the table and the seats. If it were possible to put 0 stars, that's what I would do.
See original · Русский
July 5, 2024
It has been a long time since the KFS, which cannot do without a filthy attitude towards their clients with the maximum endless indifference of the director and management: now they poured 150 grams of cola (less than half of the 400 ml glass) instead of 300, the manager furiously claimed that the beverage dispenser was pouring the supposedly correct doses, there was no answer to the question "is there 300 here?", but as a favor and so be it, he offered to top up "if you want, I can you need to top up," in other words, he didn't care about the light bulb instead of solving this jamb on the part of the KFS. Accordingly, firstly, the manager and director, knowing that the device does not drink a lot, do not do anything about it, perhaps they save on it, while few of the visitors will complain about this deception, secondly, the device with 99.9999% is no longer afraid of hundreds of liters and will not drink enough
There is no point in saying anything about the wildest stuffiness and steam room, but if you want to go to the sauna and steam well or get a little sick, then you are here. This KFS is much hotter and stuffier than on the street, even if it is so hot in the latter, apparently it is also an "economical optimization" and so that visitors leave as soon as possible
See original · Русский
4
December 16, 2024
It took a long time, we were there a couple of times a month, and all these times we were incorrectly ordered, the terminals are slowing down. Either that's how I got there, or it's always dirty there, horror in one word
See original · Русский
June 23, 2024
It's not the first time I've visited this place on a day off, only two or three people work all the time, it's hot now, and I had to wait only one lemonade for 10-15 minutes twice, when asked to just quickly pour me lemonade in the vending machine, the answer was wait for your turn. Today I bought a pie and lemonade from them, firstly, the waiting time was 15 minutes again, secondly, they mixed up the filling of the pie, instead of apricot, they gave cherry. Terrible service in this institution and a very long waiting time
See original · Русский
3
November 5, 2024
I only liked the idea here, when they made a restaurant out of the facade of the main building.well done. KFS as usual, there are a lot of people on a weekday evening, the hall is a little dirty, there is Parking, this is a plus
See original · Русский
January 17
The most terrible place, disgusting staff, the food is overdue, not fresh, everything is cold...I don't recommend this place to anyone!!!!!
See original · Русский
1
July 19, 2024
We often visit KFC, but it is at this address for the first time ...
The feeling of visiting remained terrible! I took a combo with Sanders.(The composition is shown in the photo). As a result, Sanders is cold, I clarified at the checkout whether it should be like this, they replied that it was only a cold bun + the cutlet was terribly salty... They didn't give me a fork for the potatoes. And only 1 napkin was put in. In short, there are few delights from food.
As for the toilet, the smell is terrible right at the entrance, there is no soap at all, hand drying does not work.
There are a lot of dirty tables in the hall, no one cleans them.
Don't set foot here anymore. And I don't advise anyone.
See original · Русский
4
January 12
ONE OF THE WORST shopping malls in Minsk for sure! The potatoes are disgusting, as if they had been stale in the oven. The burgers are dry. There is only one toilet that works
See original · Русский
March 17, 2024
It's not the first time I've come here, and I want to note that 3 people in a weekend work shift is too little.
They're just not up to the task. You have to wait 15-20 minutes. And what have I noticed during this time:
- sometimes employees close the order themselves without having issued it yet, most likely, this is so as not to spoil the statistics of issuing the order speed
- poor operation of self-service panels. They don't always work adequately. Sometimes they don't give out a check, holding it inside. I managed to get the check out. But the man, after about 10 minutes, could not pull it out, obviously not remembering the order number. He went to the cashier, told the employee, the employee said that it was enough to name the order number. But from the man's face, it was clear that he did not pay attention to him, as a result, the man simply left. (The employee then pulled out the receipt and threw it away)
- orders are collected anyhow, and they are not issued complete, while I was waiting, 4 people came with claims. And in my order, there was no coffee and a pie. When I asked, "Is that all? "they gave me coffee, then, when I pointed out about the lack of a pie, we went for a pie...
The quality of service has slipped a lot.
See original · Русский
5
April 26
not a single self-service terminal was working, even at the checkout it was not possible to order, the waiting time was too long.
See original · Русский
1
September 4, 2024
Horror, never again. The waiting time for Surganov is just a game. If you cook for 20 minutes, then warn about it in advance at the checkout. And the most important thing. The oil needs to be changed R E G U L I R N O. I bought my son baits teriyaki and rice bowl (with them in fact), they frankly stank of bad oil. The child refused to eat. If I hadn't taken it out, I would have left a review in a special book and called the administration.
See original · Русский
3
December 22, 2024
I ordered 2 cheeseburgers, not spicy. As a result, the cutlets turned out to be both spicy and excessively salty.
See original · Русский
September 20, 2024
we have been walking here for 3 years (next to the academic building) honestly, it boiled over, we wait for the order for 10-40 minutes, even there are few people, warm (I don't say anything about hot) positions are a great success, portions and gramming are clearly not observed unlike other points. two stars only because there are days when good guys work, but they are extremely rare
See original · Русский
1
March 5, 2024
One of the many restaurants in the city, but conveniently located in a shopping and office center. Order and cleanliness.
The staff is pleasant and courteous.
See original · Русский
1
May 31, 2024
I come in again and every time I freak out, because well, it takes a sooo long time to collect an order. There are always few people, there is almost nothing ready. We have to wait until they cook. But that's half the trouble... very often, the order is understaffed. Or there are not enough declared ingredients in the dish itself. There are no complaints about the taste qualities.
The staff is sleepy and like some kind of prisoners...
please, if you don't like the job, don't take someone's place. And work on the acceleration... You're a FAST food restaurant!
See original · Русский
4
February 6
Spicy wings with beer are great, but unfortunately I have to admit that the beer selection is weak.
See original · Русский
2
2
October 25, 2024
An institution with staff without complexes, they can wipe their hands on their pants, do not put napkins to the order, and when you ask, they will count one out of the pack for a long time, and for a long time, no matter what two, you can get a cold burger or potatoes, but it doesn't matter there is a microwave. In general, an excursion to a small corner of the USA, where no one owes you anything.
See original · Русский
2
May 30, 2024
22.05 we ordered Sanders burgers for the 1+1 promotion. We ordered two non-spicy and two spicy ones. There was a tray with four identical burgers in the delivery area, without any markings. To ask where they are, there is no one. Well, we were very hungry, we decided that we would figure it out on the spot ourselves. As a result, three out of four were not spicy, although with such a quality of meat it is difficult to say. The breading is incredibly salty and hard, too dark in color (you can see it in the photo). Apart from the taste of salt, we didn't feel anything, it made our cheekbones ache from so much. They did not come at closing time, at 17:30.
We wrote to them on Instagram, the manager contacted us, apologized and settled everything) thank you for listening to your customers)
See original · Русский
1
November 26, 2024
It's terrible for Bangalore. The cost is high, but the quality is poor. Can't you really buy a quality product for that kind of money? The wings are small, just some kind of stubs. As if someone had already eaten it. The potatoes have shrunk in size. What's it? Correct yourself immediately. Or we won't come again.
See original · Русский
1
March 12
This is the slowest CFS of all, every time I come here, there's a 20-minute wait, even if there's no queue. There is no paper in the self-service terminal. Today there are 2 longers and I waited for 21 minutes... I don't understand what they're doing there.🤦♂️
See original · Русский
1
March 15, 2024
The staff is very friendly, helps with the selection and leaves a good mood after. The order was prepared quickly, everything is delicious, thank you.
See original · Русский
1
1
December 20, 2020
They cook differently in different KFC's. And of course, this is a franchisee, specifically, it's pretty good, it's located near the house and I often come here. The staff is NOT as polite as possible, but anyway, the main thing for me is to eat, not a strained smile, but when it came to an argument, the situation upset me very much. I bought a burger, it turned out to be a very hard piece of bone or something else in breadcrumbs, of course my teeth and gums met with it and this meeting was very unpleasant, I thought that anything happens, I put this piece on a napkin and you know what? I got the second one as a gift! I turned to the staff, they looked at me like an idiot, they said that they would not beckon, since I had almost finished (I ate a little more than half), with a dissatisfied look and rolling my eyes, the girl asked the guy to replace the burger, the guy quickly gave me a new one already ready, and it was icy, straight cold, I took it he didn't even turn it around and said it right at the checkout, the guy said that he was normal after touching it, but no, he was straight cold in the end, he admitted it and went to make a replacement burger himself (can it be done by a non-kitchen worker? I don't think so). As a result, I got rid of it and got my normal schefburger. Now the question is: was it worth it and do I have a desire to come again?
See original
5
2
October 31, 2024
Hello! The comment is as simple as possible: do not promise an order waiting time if you do not comply with it. Instead of the promised 6 minutes, which just suited me, I waited 23 minutes, and there was no way to leave, because the money was gone. I'm not happy.
See original · Русский
September 14, 2024
All tables and seats are dirty; there are no orders on the issue monitor, you need to wait for the number to be shouted; potatoes and strips in the box are dry and old; half of the order was cold; the order was waited for 15 minutes; the sensor does not work at the kiosk.
Pros: everything was put in, the bytes in the rice bowl were fresh.
See original · Русский
