Kupibilet
920 reviews
May 21
This is not a service! This is a scam, don't be fooled (!) (!) (!)
I chose the time when buying the ticket, after payment it turned out that the flight was later than I had chosen. Although I checked and it was exactly the right time for me. There is no technical support !!!
It says that technical support only works in the form of a chat, you click on the link, and there is just an error, there is no such page. I can't call you by phone either. All work plans have been disrupted (!) There is no way to solve this.
I highly do not recommend it !
-999 out of 10 , I just threw the money away
See original · Русский
3
May 5
An unpleasant acquaintance with the company. While I was trying to arrange flights for a family in the amount of 250 thousand, unjustified payments were withdrawn 2 times without my consent (11 thousand each) and that's 22 thousand!!! In the savings bank, it is used as payment for services and goods, but I was not provided with either) this is the first time I have encountered such lawlessness! That is, my bank blocked a large amount, apparently, that's how they took a piece) I tried to pay them again, and they took it away!!! It's not legal! They write nonsense in the "care service" like, it's not us, the bank froze it) which bank had the right to freeze my money and on what basis? Meanwhile, I need to buy new tickets. Don't mess with it better, then hemorrhoids with ships and stuff.
See original · Русский
1
January 22
Prices for air transportation remain relatively low to this day. And this is perhaps the main advantage of cupibilet. As for the functionality of the system, it's more like everyone else. I didn't notice much difference.
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1
2
April 2
Do not use this service, the price will be increased during registration.The service fee for three tickets is 140k.₽ They charge 11 thousand. Which was not indicated at the time of registration, where it was indicated that it would be such an amount. Am I even shocked by their service fee for WHAT?because I entered all the data myself and issued the tickets, they charged more than 10% of the ticket price with a separate service fee, and keep in mind that if you hand over the tickets to the employer for payment, the employer will not pay you this service fee, which is about 10-15% of the ticket price.I will not contact this office anymore and I do not advise you.
See original · Русский
3
February 11
They charged a considerable bill for correcting a typo in the passenger's data, although according to the airline's rules, this is corrected for free.
I bought a ticket for the WizAir low-cost airline, I misspelled my last name (exclusively my joint, I admit). When I noticed the mistake, I wrote to the Ticket office. We got involved in solving the problem quickly, were polite and attentive, there are no complaints here. As a result, I was offered to pay 6,500 rubles for the solution (1,500 for the airline, 5,000 for the services of the Ticket service). With this money, you can buy a new low-cost airline ticket.
I was not too lazy to go to the Wiz website, it says that they fix up to three errors for free. I returned to the chat with the manager and sent this link. The manager replied after a while that she had clarified everything once again, and WizAir definitely wanted to fine me. It was strange because I wrote directly to Wiz myself and they fixed everything for me pretty quickly, they didn't ask for money. After telling the manager of Cupibilet about such amazing successes, I found out that they didn't buy anything directly from Wiz, but there was a third agency in the chain, and it might have wanted to make money. It should be noted here that the appetites of that intermediary are more modest – only 1,500, not 5,000 for correcting a typo, like Kupibilet.
Conclusion: do not be lazy and do not rush to pay others for what you can do for free, quickly and simply. In fairness, it should be said that there is approximately the same advice in the rules on the Cupibilet website (but who reads them ...). It sounds something like "contact the airline yourself and clarify, perhaps the issue can be resolved directly for free."
See original · Русский
2
March 19
I am very pleased that we have added a newsletter of promotions and offers directly from carriers. Combined with the KB prices, the savings are quite decent. It's not the first year I've been buying tickets through this service and I'm definitely satisfied.
See original · Русский
1
March 4
If the route has a lot of transfers, then it is actually the only service through which you can pick up and buy quickly enough. I've compared it with several analogues and I know what I'm talking about. Three purchases, everything is smooth.
See original · Русский
1
1
March 3
You can use it. I would even say that it is the most preferred service among its analogues. For the most part, because of the more loyal and affordable prices. Of the comments, I can only note the lack of sales on the railway through the application.
See original · Русский
1
May 5
I bought the tickets together with the online check-in service. I checked with the operator and received confirmation that the service will be provided (see screenshot). 12 hours before departure, I became worried because there was no confirmation. I wrote to support and then a miracle happened: registration was refused for unknown reasons. The result: wasted time, ruined nerves, and doubts that I was actually sold a real ticket and could fly. I do not recommend using this service unless, of course, you want to intentionally ruin your vacation or business trip.
See original · Русский
1
March 14
Hello, I want to leave a positive review about the refund of the ticket in buy a ticket. I want to express my gratitude to Anastasia Romanovna! A very responsive and responsible employee! I wish there were more people like that!
See original · Русский
1
1
December 21, 2024
Disgusting service, I don't recommend it to anyone.
I bought a flight with two transfers through them, and two flights were issued with one ticket.
As a result, the very first flight was delayed for 5 hours due to the weather, then the second was delayed and I did not make it to the third.
I bought all the new tickets myself, that is, I spent the same amount of money.
The support is terrible - they take a very long time to respond, and it's impossible to call them.
As a result, I gave them about 30 thousand, and they can give me 2 thousand back, provided that I bought their insurance.
See original · Русский
5
March 6
I bought tickets through them twice, both times just trash. The first in 2020 Covid tickets from Phuket to St. Petersburg. The airline canceled the flight, sent me to get money to Buy a Ticket, they returned the money for half a year. Five years have passed, well, I think- "there is no covid, everything should be fine" - I bought tickets again. Ha, they incorrectly issued a ticket for a child. Support just sent in... the airline. In general, the quest lasts for three hours..
I'll never contact them again, and I don't recommend it to anyone..
See original · Русский
4
1
February 5
a solid minus, when you buy an air ticket, you immediately buy a seat in the cabin, when you check in for a flight, you buy a seat again, it turns out you pay 2 times, it's unclear what you paid for initially, there are no contacts with whom you will contact only through an incomprehensible chat, as a result, you paid for a seat at the airport, wrote to the supplier, attached payment receipts, sent a forest,and if the flight departs at night, there is no connection with support, it is better not to contact this ticket purchase service.
See original · Русский
3
January 19
I ordered tickets, they constantly tried to sell additional services, many times I have to refuse them, and as a result, I didn't take off any more ticks before paying, but they still slipped something and charged more than the ticket originally cost. They promised to return it, let's see... It is extremely unpleasant to use a service that tries in every possible way to covertly pin additional costs on you. You need to buy a ticket quickly, and in the end, you have to pass a difficult mindfulness test.
See original · Русский
2
February 25
Be careful!
I would not contact this company and buy directly, everything is very opaque from them.
1. It is impossible to contact support. There is no phone, their chat is not working, and there is no way to create an application.
2. The company does not show the amount of the commission. In fact, an unexpected payment appears in the form of 1526 rubles. If I had seen this commission, I would not have bought.
3. support says that everything is transparent, in fact, I attach screenshots of how everything is transparent.
See original · Русский
4
1
February 18
I bought a Milan - Moscow ticket with a transfer in Istanbul for 50k with the possibility of a refund (additional 10k). I returned it after 2 weeks (1 month before the flight). They returned 35k points (not rubles), which can only be spent on their website, and no more than 2k per ticket. That is, in order to spend this 35k, you need to fly at least 18 times and buy tickets only from them. Is it worth using their "excellent" service? The answer is obvious - of course not, the company is a pure scam.
See original · Русский
4
1
February 21
I bought a ticket from Tbilisi to Moscow with the possibility of cancellation, the flight was postponed by the airline, and I issued a refund on the recommendation of the manager. They promised to refund the money within 30 days, there is no refund after the deadline, the company declares that a refund is possible only after the airline confirms the cancellation of the ticket, while the refund dates are not specified. There is no phone number on the website. It is not possible to contact the airline directly.
I do not recommend dealing with a fraudulent website!
The company is registered in the UAE, you will not find the end!
See original · Русский
3
1
February 18
A fly in the ointment.
I want to tell you how the Cupibilet company solved my question about a return ticket purchased 3 months before the departure of the flight. The circumstances were such that I had to return the ticket (58 days in advance). The positive thing about this story is that the staff promptly solved my problem and did not refuse payment. I would like to note that before purchasing a refund ticket, I asked the staff about the refund rate and no one told me how much refund I was talking about and how much I would lose. And now the most interesting part!
Penalty rates:
1) non-refundable airline fee - 1330 rubles.
2) the fee for making an order is 4,474 rubles.
3) the service fee for the refund is 7468 rubles
. Total: 13272 rubles. Ticket price: 49995 rubles. Total amount returned : 36722 rubles!
That's how the return ticket turned out! Of course, I had to agree to the conditions described. I am writing in such detail about my case, because I am sure that this information can help someone choose the right decision: to buy or not to buy.
I advise you, when buying a return ticket to the Ticket Office, to be more demanding than I am in providing penalty rates in case of ticket return.
Natalia Dianina. 02.2025
See original · Русский
4
1
June 1
The ticket prices are reasonable enough, it took no more than half an hour to search and buy. I was also pleased with the good cashback, which was credited as soon as possible. I think that we will use it with my husband in the future. It's certainly cheaper only offline.
See original · Русский
4
April 18
I bought a ticket , there was a mistake about the passport data . To make the change, the employee asked for 800 rubles for the victory and a fee of 600 rubles. The money in the amount of 1400 rubles was sent by the bank via the link they sent. After that, they said that it was not enough and they needed to send another 140 rubles via their link. I haven't been able to send this link for a whole day. People be careful, there used to be a good website. Do not buy tickets through this website.
See original · Русский
1
March 17
I like the app more, although I used to buy it through the Kupibilet website. There are always the right tickets, prices without inflection, etc. we are in touch 24/7. I don't know if the service is the best or not, but at least it's not bad.
See original · Русский
1
December 24, 2024
The company helped to quickly change the ticket to another date just before boarding. Manager Angelina Yesepenok did her best, and I thank her for her professionalism. Company, encourage such employees! :)
See original · Русский
3
March 5
Disgusting. I tried to buy a ticket twice, and there was a booking error twice. But they managed to write off the money. Wait for a refund, they say, 3-5 days, and if you are unlucky, then 30. I don't know now if the money will be returned or if I gave it as a gift... I would never have used this office if t-bank hadn't offered the option of registration through them. As a result, I issued a ticket through the airline's official website, and paid for it three times. My husband is nervous, I'm nervous. Once again, I am convinced that you do not need to use such services, but buy tickets directly.
See original · Русский
4
March 28
What a service! I ordered three tickets for 70,000 rubles. When you click the pay button, you were charged 4,000 rubles. No tickets, no 4,000 rubles. I couldn't ask a question in the chat! It turned out that you need to press the other button several times to do this! It is impossible to find the cancel function in orders at all. It's not the first time I've bought tickets and services online, but I've never seen this before. And in response, I just read we are sorry for your emotions.
See original · Русский
2
March 18
In terms of finding and buying tickets, everything is as simple and practical as possible. For me personally, it takes no more than a few minutes on average. I've been using Cupibilet for several years and definitely recommend it.
See original · Русский
1
January 12
Excellent service, works with almost all well-known airlines and carriers. The appearance of ticket sales on the railway was definitely pleased
See original · Русский
1
1
June 6
This application misleads customers, and in other words deceives. When buying a ticket, they indicated the front rows, a window seat. As a result, I got 37 points. When contacting the support service, it turned out that the company is not responsible for the allocation of seats and is not responsible for this. I recommend all clients to pay attention to this nuance, otherwise you may not be in the right place on the plane that you expect!!!
See original · Русский
March 19
I bought a ticket with online registration and seat selection. He indicated the beginning of the cabin and the seat in the aisle, but in fact the airline gave him a seat in the middle and between the passengers. I'm not comfortable with my height. In fact, the money was thrown away. It's not realistic to find out anything from support. It's not realistic to write a message, you can only choose ready-made questions. Bottom line, there is no support, everything is optional. Fake services. I definitely do not recommend it.
See original · Русский
2
December 19, 2024
I do not recommend this aggregator for Tickets - it is better to take them directly from the Airline. My case: we bought Tickets (23k rubles) + the service "Kupibilet.Refund" (5k rubles). Azimut Aviation Company canceled the flight 14 days before departure, we refused other proposed dates. The ticket price was promised to be refunded, and for the service "Kupibilet.Refund" - money (5k rubles) is not refunded (as stated in the Offer Agreement).
See original · Русский
1
May 19
The airline cancelled the flight 3 weeks before departure, a week has passed since the request for a refund, but there is silence in response. Support responds within 72 hours, as soon as you contact, which is disgusting. You can buy tickets through them at good prices, yes, but in case of flight cancellation, you won't have to wait for how long, like up to 30 days. The money was refunded on the same flight but from a different service a day later. So if the tickets are expensive, don't take any chances and don't buy tickets through them.
See original · Русский
2
April 27
The best service for buying tickets, I fly on Aeroflot, I take it only here, no one paid for advertising, as I say, even if the tickets do not arrive by mail due to your mistake, everything is solved at the moment!
See original · Русский
January 25
I have refunded the money for the rescheduled flights through the kupibilet website! Thank you to the Cupibilet support service! The service is attentive, helpful, helpful, mobile) Helped a lot! I wish you success!
See original · Русский
4
March 12
If you are directly from ticket sellers, then perhaps the best and best option. Offline is inconvenient, but aggregators still lead to a Coupon. I advise you! I've been using it myself for several years now.
See original · Русский
1
March 5
Thanks to Alexander from the support service for his help with replacing the purchased ticket on another flight. Surprisingly, it took only half a day of time. Good service, 5-star customer orientation.
See original · Русский
1
1
March 20
Ticket prices are Good. It's still the same as 1.5 years ago, without any space charges. When compared with different analogues and aggregators, Cupibilet is optimal for me.
See original · Русский
1
December 12, 2024
I bought plane tickets on this site, filled out everything, and clicked buy. It took a very long time and the program returned to its original position, that is, you need to fill in a new one, but at the same time the commission of 860 rubles was written off. For what? For unfulfilled hopes?
See original · Русский
3
2
January 20
I used it once, but missed the purchase by choosing the wrong date. Fortunately, the service is conscientious and was replaced without any problems within a few hours. Excellent approach to working with clients.
See original · Русский
1
1
January 9
The service works abominably, there is no relationship with the airlines, the lack of notifications is being discounted, my advice is not to take "smart routes", one of the flights was canceled, it was not reported, they found out about it upon arrival at the airport, the second flight cannot be canceled, the money for it is not refunded, I had to buy new tickets, and losing money for the second flight, the technical support operators did nothing to help the good ones.
See original · Русский
1
1
March 7
I do not share the negative, because this is not a carrier, but just an intermediary seller. Well, in terms of prices, it's impossible to find cheaper. The service itself is very good. I bought tickets a couple of times and there are no complaints.
See original · Русский
1
1
April 20
The service makes mistakes in three out of four cases. He blames these mistakes on Avia. The customer waits 30 days for a refund from the airline. The most frequent: a double charge for a ticket, a charge for online registration and additional services, and then cancellation of the ticket, allegedly due to the fault of Avia. In fact, it's all from cupibilet
See original · Русский
1
May 14
It 's a disgusting app. I do not recommend buying tickets from them. We bought tickets from Tbilisi - Moscow - Volgograd. Flight was delayed in Tbilisi
- Moscow . The connection between flights from Moscow to Volgograd has been reduced to an hour. And airports are different . As a result, we had to cancel the ticket through no fault of our own. There has been no refund for more than a month. 46,000 never arrived
See original · Русский
June 5
I bought rice in the cafeteria of the sports complex. He turned out to be completely without butter and gravy, well, it's just impossible to swallow. He asked me to add butter or gravy. Two tablespoons of unrefined oil were poured, which had already been used for frying. I had to throw out all the rice. I complained to the head of the canteen, they didn't even offer to replace the dish. It's a shame! I wish the chefs to eat food with such gravy every day!
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1
January 11
The prices are lower than in a bunch of other online sales registers that I used before, and I don't need to stand in queues like offline. A very decent service for buying tickets, I advise you.
See original · Русский
1
1
June 30, 2023
Good service, convenient, profitable. The rest was a great success, starting with the purchase of air tickets, before checking into the hotel! Thanks!
The coupon really helps to find the best ticket options. At the same time, it does it quickly and without problems, which is why I use it. I especially like smart routes. They are convenient and the price is cheaper even than that of the official carrier. In additional services, priority support has now appeared, you can choose one of three tariffs. Next time I will definitely include it in the order for the test. And so for the entire time of using this site, I did not have to stumble upon serious difficulties and malfunctions. That is why I do not plan to abandon its use at the moment.
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2
36
October 2, 2024
There was a very negative experience from using this service in terms of accounting documents. We paid for tickets on the website through a corporate card of a legal entity. There were additional services in the order, and the service provider did not provide a receipt for additional services, referring to the fact that payment for additional services goes through a foreign company and we should not wait for any checks. As supporting documents for payment and receipt of services, they offer an "official" certificate from your personal account, which in essence is not any document, but just a file that cannot be attached to the reporting. And there are no warnings before paying for the order, but they are already put in front of the fact.
See original · Русский
15
1
September 13, 2024
A wonderful online ticket purchase service, now you can also buy train tickets through them. The only thing you need to look carefully at the checkboxes with their services when buying, they connect to the order very imperceptibly, if you blink, you can write to the chat and the services will be canceled on the day of registration with a refund of the full cost. On another day, the services were not allowed to be canceled, so I recommend that everyone pay attention to this point. I have been traveling with a Coupon for more than 5 years, the service is always on top, honest and convenient. Thank you for your cooperation and wish you prosperity.
See original · Русский
3
20
March 26
It is very strange how tickets are sold: during the registration process, the price was increased, then the sale was rejected. During the re-registration, the cost was increased again. Is this normal? But they came up with a good idea - they reject it themselves and take money from customers for the same. I'm afraid to get in touch, I regretted that I entered the card details.
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1
March 31
I bought an air ticket from this company with an additional payment for a comfortable seat , but as a result , I was transferred to a bad and much lower- cost seat without making a refund . I was choosing a place after a leg operation .
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1
December 10, 2024
Thanks to the developers for the latest update. We fixed all the previous jambs and brought the service to mind. Smart routes are super, it is very convenient to buy tickets with transfers.
See original · Русский
9
January 28
When paying for the ticket, a technical error occurred on the side of the KupiBilet service - the money was debited (135,000 rubles), but the tickets were not issued. Support told me to wait up to 30 days for a refund, they can't issue a ticket. No alternative solutions have been proposed.
See original · Русский
2