Kupibilet
920 reviews
March 9
I bought two tickets to St. Petersburg in just a few minutes. The most convenient search and payment system. Good service, you can use it.
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December 20, 2024
It is quite possible to use it, especially when it comes to buying tickets with transfers. You don't have to spend a lot of time searching for suitable flights manually. I fly quite a lot and use the service often, there are no comments.
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June 4
Today I tried to buy tickets from Saint Petersburg-Ufa-Saint Petersburg. The payment failed. I tried 5 timesThe reason is an error in the bank card data. But at the same time, 1505 rubles (service fee, probably) was safely debited all 5 times, and the card data turned out to be correct. You can't get help on the website. Return the money! Which were written off for an unproven service.
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2
July 27, 2024
We bought tickets to Hainan with a friend on local airlines. This company had the best deal. We decided to buy from different cards. We opened the purchase page, filled out everything, and simultaneously clicked "buy a ticket". A friend's page loaded faster, the money was debited and the ticket was sent to the post office. After a minute of waiting, it appeared to me that these tickets are no longer available and blah blah blah, we can offer you this flight for 15 thousand rubles more expensive. Well, that's great. As a result, one is sitting with a ticket, the other cannot buy it. We tried to buy in other services, it's the same there. I have already filled everything out, after the upgrade, tickets at this price are not available. We thought to return the purchased ticket and lose 6000 on it. We decided not to panic, we waited until the next day. The next day, the ticket became available with a price increase of 1000 rubles. I bought. The situation is absurd. A second of difference is worth 15,000, are you serious? And if someone bought it right away, and then found out that they were cheaper. I'd blow your office to hell. Write in advance that it is better to buy tickets in one order. It's disgusting.
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February 2
Don't count on this platform. Places are changed, money is not returned for months. Just waste your nerves, it will be easier for you to buy directly through airlines, even if in a language you don't understand. Than to overpay them for a job that they will do worse than you.
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2
May 7
We bought tickets to Turkey, and after payment, we received travel receipts without luggage, a ticket there and back with luggage (although everything was reflected correctly in the form when filling out). There is time to resolve the situation (departure is in the last week of May), I hope for the reaction of the responsible employees of the company.
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May 25
The most terrible service, a useless intermediary site, whose support service is the most useless, there are simply no words, use the official websites of airlines, and this service, in case of any problems, will solve them for ages and in the end will not solve anything.
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4
April 30
They refused to issue a ticket for a British citizen, as Victory does not allow selling tickets to citizens whose country is part of the EU. The UK has been out of the EU for a long time! And most importantly, you can freely apply for a ticket on the Victory website.
Who does kupibilet think he is??
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March 3
I bought three tickets along the route with transfers in just 15 minutes. The smart algorithm is implemented properly, with a minimum of time spent searching for suitable options. Reliable and well-established service.
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2
May 15
I did not like the fact that there is no place where they do not say that they will also have to pay for the service. You're looking for cheaper tickets, and once... you've been charged another 3,000 for some online purchase. What the fuck?
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1
February 11
A disgusting company that cannot solve the problem with customers, the flight was canceled due to the fault of the carrier in no way want to exchange the ticket for another date, they respond with the same template phrases every time they contact support! I DO NOT RECOMMEND IT!
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1
April 10
I bought return tickets to Istanbul. There are rallies in Istanbul, they decided that it was not safe to fly, and the tickets are refundable! What a shock we felt when we saw that 30 out of 48 thousand were returned! The airline withheld 4 thousand for the refund, and the guys from Kupibilet 14! How do you like that?! Never buy return tickets from them, only from the airline directly
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1
February 18
The worst service I've ever used. I bought a ticket, the number on the screen is 8000 rubles, I specially removed the ticks everywhere. But in fact, they wrote off more than 10,000 !!!! In the end, the amount was completely different. Added fees, registration of some kind... in general, the deception of pure water
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3
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May 29
I would like to express my gratitude to Irina's manager from the support service. The flight was canceled, but there were no difficulties with replacing the ticket. After contacting the TP, the process took no more than a couple of hours. We were lucky that we bought through this service.
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3
December 25, 2024
I bought a ticket to St. Petersburg for 2395.77rubles. Somewhere I didn't uncheck the box and they gave me another online registration for 1399 rubles. Moreover, the receipt came only for the first amount. You can cancel services you don't need only on the day of ticket purchase. Be careful when placing an order on this resource. There are a lot of traps.
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2
April 28
don't believe the beautiful prices. During the entire ticket purchase process, the price was the same, however, upon completion of the purchase, the online ticket purchase fee was also charged. In my case, it's 23% of the ticket price.
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January 4
Dear ticket buyers!
Please read the ticket refund terms carefully. If you want to lose money when returning tickets, then use this website. They charge unclear fees for ticket refunds. Use websites from airlines, and not through these intermediary websites.
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2
May 5
It's a disgusting aggregator. Never use it!! If you need help, they will definitely deceive you and won't help you. When booking a St. Petersburg -Moscow ticket, I made a typo in the name. The ticket price is more than 7000 rubles, they offered an adjustment for 2500r!! It's cheaper to buy a new ticket.
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1
February 17
The ticket amount is almost always increased when paying. It's a pity that Tbank is still working with them and sending them to their website to purchase tickets. Of course, I don't want to re-enter my passport data, but I will have to. Such petty fraud should be punished with rubles.
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1
March 3
It's probably the only time when bloggers don't lie about cheap tickets in their ads. I found out about KB in this way, and now I probably buy air tickets through it. Very affordable prices and no cheating in terms of hidden paid options.
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1
January 29
Hello, I bought a ticket for your organization. But I wanted to change the date, or rather, I changed it, but I don't know how to return the money for the luggage, because I won't be able to call the hotline because it's abroad. Please respond.
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May 29
They promised to respond within 24 hours (... they are silent for the third day, but I cannot get in touch myself, because I get on the standard instructions. 8 managers wrote the same thing. And the question is: add luggage to the "there" ticket... I will NEVER contact this office AGAIN!
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May 13
I tried to buy a ticket online through a Coupon. As a result, the money was debited 2 times for 2 thousand. But I still couldn't buy a ticket. The money has not been returned for 5 hours. I was left 4 thousand in the red. Return the money!
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1
March 23
Scammers. The flight was cancelled due to illness. In such cases, the airline will refund the money in full. Kupibilet withholds a commission of 2000 rubles and overwhelms the requirements for certificates from the hospital. With a request to fix one or the other. Airlines do not do this and accept certificates without question. It's just that the billionaire appropriated the money for himself.
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1
November 8, 2024
An ugly service. We bought tickets for a considerable amount, the money was quickly debited from the card, then a message came that they had a technical malfunction, the money would be refunded, but for up to 30 days. Money for the purchase of new tickets must still be found, otherwise if you wait 30 days before the New Year, tickets will rise in price or they will not be available. They send a fake paper to confirm the refund, in which there are no details and offer to go to your bank with this fake and look for money. They were in the bank, and of course it's impossible to find them on such a bullshit piece of paper. They refuse to provide a payment card. Communication is only via chat, there used to be a phone, now they have turned it off. After all, they may not respond in the chat and it is not known how to actually find them and subpoena them. the only measure in all social networks and the Internet is to write about their wonderful service.
See original · Русский
15
1
October 6, 2024
What can be said about cupibilet? Rather, buy it somewhere else and save yourself the nerves. The service is free of charge! The company employs only world Cup officials, starting with policy makers. Briefly about the situations - you buy a ticket for 10,000 rubles (conditionally), and you want to exchange it for another date, and you will be given an amount for the exchange GREATER THAN the TICKET PRICE. And so, for the first time, I thought that these were the conditions just for all tickets. But no)
Two times, two different tickets were exchanged, and both times (considering that the cost of tickets was different), and in the first and in the second case, the exchange cost MORE than the ticket price itself.
If you are in doubt about the dates, it is better not to buy tickets to kupig * vno, oh, kupihu * lo, oh, kupibilet sorry)
The policy is designed so that you do not make an exchange, but buy a new ticket, and your old one will be sold AGAIN to another person. Smart, no, very stupid expensive, no cheap, friends!
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16
2
March 16
Something about the app started to crash, it must have been a trick in the last upgrade. Although the service itself as a whole, I recommend it. The prices are quite affordable when compared.
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1
1
May 29
A company of scammers and scammers.
I make 2 orders per day, both are not issued, the money was returned for 95 thousand, I do not know when they will be returned. Look for money and make a re-order, they say. Avoid this murky bunch.
I am attaching the order numbers.
1549917106,1548357263
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1
March 7
Thanks a lot to customer support. Buy a ticket. We had a problem with tickets, (the destination was incorrect) the poddki chat helped us resolve this issue. The operators were always in touch and responded quickly.
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2
April 30
The service was disgusting, the money was written off, the tickets were not issued
3 different support operators followed 3 different tactics - they accused me that there was no money (although they were written off), they accused the bank (that they had a mistake on their side), the 3rd side that no one was to blame and this happens.
No compensation and no human interaction.
In fact, without money and a ticket
See original · Русский
June 3, 2024
❌️"ATTENTION, PEOPLE!"
🙏DO NOT BUY TICKETS FROM THIS SERVICE - THERE WILL BE NONE!!! AS WELL AS YOUR MONEY - BIG OR SMALL!
Briefly my conclusions:
1. Be very careful when entering data and choosing a DATE. (especially June/July)
2. Do not rush to buy something - be sure (!) dig into the reviews about the company.
3. Buy with a "cool head", with concentrated attention, and not in a light distraction (after all, air sales sells tickets cheaper at night ..)
And now my drop of tears in the ocean of losses:
Dear "support", you can not even respond to this review, wasting your time (you are good at taking it away from others, as well as their finances)..
As for my case, I was a little more lucky.. I gave this Dubai office neither 132,000 tenge nor 30,000 thousand rubles.. and only 4,294 rubles - "Ugh!" - you will say, - but for everyone everything is proportional and relative. As a student with limited funds in a foreign city, this is a stinging loss.
The service is terrible. The chatbot calms down all the time, there was no operator.. I can't even write to them by mail, there is no response in VK..
I'm sure even if I took an additional one.If you want to return a non-refundable ticket, I would also give you another 700 kopecks rubles..
Higher forces warned me as best they could: several times Sberbank "on waiting in the service" did not allow me to change the number for notifications on the card to pay for the ticket - this is one time. Two - the site itself could not debit money from me 2 or 3 times.. What irony, what persistence.. how I wanted to give them this little present, which is "neither warm nor cold", but very unpleasant to me..
In short, after a long wait without an answer to the fact that I did not receive the paid ticket by mail, I finally realized, after reading the reviews, that I had confused the month...
Be careful and vigilant!
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28
7
January 9
NEVER buy tickets through them. These are scammers. They do not refund the money even with the paid "return ticket" service. They award points for a refund with a huge amount of deduction, which are active for a year. When buying a new ticket, you can spend only 2000 points.
See original · Русский
1
2
November 27, 2024
We bought tickets, and after a while the airline canceled the flight. They requested a refund and were forced to buy new tickets much more expensive than those for which the flight was canceled. So the date is also different, respectively, the hotel reservation also flew off. In addition, when the refund amount is requested, the service fee of the coupon in the amount of 3000 rubles is deducted from this amount. But this is still the tip of the iceberg. Kupibilet specialists write that the airline confirms the refund and I'd better write to them myself so that they confirm the refund, since their specialists do not respond. Wait a minute, it's been over a week. I write to the airline, and they answer me, they say, we do not confirm anything, write to the service through which you bought tickets. And thus, I was kicked off by both the airline and the cupibilet. No one can clearly explain why it happened that no one can deal with anyone or anything. And the victim of universal irresponsibility is my nervous system and my budget, the money from which for some reason is walking in the pocket of either the airline or the ticket. I'm sitting and waiting for the weather from the sea, as they say. If the money is not returned in the near future, then I will file a lawsuit against both the airline and the coupon. I am infinitely disappointed and I NEVER recommend anyone to use this service!
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14
1
May 27
A very decent company!!! Thank you, you solved my question quickly, and Ekaterina is a very clever girl!!!!
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2
February 4
Disgusting attitude towards already regular customers. Having made a mistake on the ticket themselves, they refused to fix it fraudulently, throwing everything at Aeroflot, which gave a positive response to the problem. I definitely don't recommend this organization to anyone else!
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2
April 18
I wanted to buy tickets today. I couldn't buy it. At the same time, when ordering from two cards, they charged 3995.82 rubles, almost 8000 rubles, and then they did not pay for the ticket. And the money was never returned. There is no response to the personal account.
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1
November 2, 2024
An indispensable service for buying air tickets, especially if you plan tours on your own. We have been using it with my husband for several years and are very satisfied. The most loyal prices in fact, if you compare.
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1
6
February 21, 2024
I am attracted to Kupibilet by the well-established work of the service. Here you can quickly and safely buy air tickets to anywhere in the world. Now I no longer need to print out and carry any pieces of paper with me, since all the documents and itinerary receipts are in the application at my fingertips. It is very convenient and correct in my opinion that such services enter into circulation and facilitate the process of air travel.
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December 3, 2024
The first and last time. I chose tickets, the buy button, the money was debited and immediately the message there was a technical failure, we will refund the money in three days or maybe a month. And another message like don't try to write again right away, as if: A) I still have a lot of money; B) I'm going to contact them again and give them money for free use. As a result, the money was returned after 2 weeks. I used the service only because they are promoted by a nedoTinek. Now both are banned. By the way, Tinek also twisted the money for three days (a refund receipt came from the coupon 3 days earlier).
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5
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April 21
Good day to all visitors of this site. I used Cupibilet before, but something has not changed for the better. I went through their app and selected two tickets from Islamabad to Russia on September 1. The website says "ONLY WITH US". I bought. A couple of days later, I decided to check the availability of tickets at AVIASALES, and LO and BEHOLD, there are the same tickets through Urumqi (China), but there is a warning that a Chinese visa is required.I somehow make my way to the TICKET exchange chat and request an exchange of tickets for another PK-233 flight and ask why they don't warn about the need for a visa for transit. "They don't deal with visa issues." And Aviasales, why does he know? They refused to exchange my tickets, so I had to give up my tickets. The total amount for two tickets is 116.592 rubles, they returned 66.988 rubles. The fine from me for not knowing about the need for a visa during transit through China is 49.604 rubles. You can simply sell VISA TICKETS and collect fines. Russians, do not contact Kupibilet, it can be expensive in case of force majeure, the business was moved to Dubai, the 8-800 Hotline was removed. .A month later, they continue to sell tickets without warning. Thanks to everyone who read it. I do not recommend it!!!
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February 20
Official reporting (advance report) It does not imply the item "Ticket service fee", which is not included in the itinerary receipt. This is a cupibilet collection. You'll just lose some money. If I'm upset, I'll know that it's better to buy directly.
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December 6, 2024
A good portal for buying tickets. A couple of days ago, Turkish Airlines canceled a flight , which disrupted my entire route. I bought tickets to Turkish through citytravel. It takes up to 45 days for them to return. The ticket was returned in 2 days (under conditions it was up to 5), tickets to Turkey from Moscow were on the ticket. Of course, not the entire ticket price, but for the speed of chat and response in the chat in the app and in the mail, definitely +.
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4
February 19
We bought a ticket from Moscow to Podgorica, and a day before departure we received a notification that the flight had been replaced. Then it turned out that the offer was incorrect and the transfer should take more than 2 hours at Istanbul airport. Then they offered to choose other options, after which they did not respond to emails, and it was impossible to reach the support service.
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March 5
Excellent service, especially in view of the more affordable ticket prices. But I would have exchanged the Persian for something else. I don't like rabbits :)
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April 30
Tickets were purchased and payment was made , after which the reservation was canceled . It is impossible to get answers, communication is only with the bot and there is only one answer: an error has occurred, and therefore we do not know, expect a refund within 30 days.
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April 17
A refund for a cancelled flight for more than 4 months and this is not the final amount. No constructive feedback, just unsubscriptions. I DO NOT RECOMMEND IT!!! There are other services that respond adequately to all questions.
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1
September 5, 2024
I tried to buy tickets on August 31, Makhachkala -Moscow. The service is very inconvenient. It also offers online registration and other services. I think it's okay to go through online registration, especially without luggage, we are flying, but I saw at registration that 8948 was charged for registration from two tickets. To say that I was shocked is to say nothing. I immediately went back and cancelled the registration (I thought it was free) and continued to buy tickets. But it's not that simple. When paying, the amount was determined to be 8948 more. I didn't understand how it happened. Well, there was not enough money on the card and the payment failed. But 4862 were debited from the card. I immediately made a refund. You can only communicate via chat. The bot assured me that the refund has been issued, the money will be credited to the account within 5 days. And no matter how much I correspond, there is no sense - the answer is the same. I will write a complaint to all authorities. This is robbery and fraud. I did not buy tickets, and the money was withdrawn for online registration services and not refunded. At the same time, screenshots of the certificates were rejected for me here. For information . Maybe they will answer me at least something intelligible.
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14
November 11, 2024
Never! Just never buy tickets from this aggregator. No issues will be resolved absolutely!
My scheduled flight was postponed for two days
1. No one informed me about this
2. They promised to replace the flight with an earlier one, but they responded to the exchange for three days. As a result, they just reported that the terms of the exchange were out
3. We offered an exchange with an additional payment of 100k!!! This is plus 30% of the cost of all tickets!!
4. As a result, my total losses are about 200k. It was only 10 thousand more expensive to buy a ticket from aviakonvert
I'll just never use this service again!
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March 15
The flight to Ankara went smoothly. I bought the ticket through a Coupon. In principle, there are no complaints or comments to the seller. I will also buy the reverse one through the same service.
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November 9, 2024
A pretty good selection of tickets without space cheating at prices. I use both a web service and an application. Basically, it's the same thing. As for the more loyal prices, however, the advertisement with Cooper does not lie. Indeed it is.
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