I really liked the hotel, the superior double room turned out to be two-room, with two air conditioners, a spacious bathroom. Comfortable bed, clean, polite staff, breakfast is paid separately. The price is quite acceptable.
We had a rest here with my husband in 2013, and the prices were normal, and the level of service corresponded. We decided to visit Vitebsk again 10 years later and check into this hotel. Our disappointment was so great that we left home the next day... The standard room has increased in price, but the room "died" already 7 years ago! The carpet is incredibly dirty, it has never been dry-cleaned! Huge flies were flying in the room! And this is in the middle of October! It's terribly cold! What we were offered a heater for! The furniture is so shabby and ruined that I fell straight into melancholy, and I did not want to return to the hotel after a walk around the city! The bathroom has terrible cold and dim lighting, black mold was noticed along the bathtub! We were not provided with a standard set in the room: neither disposable slippers, nor a set with a toothbrush! I walked around the room in white socks and they turned black! Guests are not even provided with a tea bag on the day of check-in!!! There is no service from the word at all and no!!! But the cost of such a room per night was about 4600 rubles! This is an outrage! The hotel needs repairs and new, albeit inexpensive, furniture! And think about the service!!! Never set foot in this hotel again!
Nice hotel. I took a family room. The room has everything you need to relax: dishes, TV, kettle, microwave, refrigerator. I ordered breakfast and dinner at the restaurant, you can choose from three menu options.
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Александр И.
Level 10 Local Expert
June 14, 2024
The hotel is not exactly in the center, but also relatively close. A 10-minute walk will take you to Peremoga Square, from there another 10 minutes, and already there is a theater, a pyramid with shops and other things that are in the center.
Excellent work at the reception, quickly settled, any issues are quickly resolved, the most pleasant impression.
The rooms are cleaned daily and, it should be noted, of high quality.
14 floors. On the 14th floor there is a restaurant where buffet breakfasts are served in the morning, as well as a la carte can be ordered throughout the day and until late in the evening.
Rooms of different categories. From simple housekeepers to family ones with a kitchen.
But everything is fine in simple economies, and personally I have no complaints at all. Yes, it's simple, but there is a refrigerator, a good and large bathroom, a comfortable sink, everything worked in the shower, normal pressure and temperature of hot water is normal, nothing needs to be drained for a long time.
There are shops nearby, the nearest, fairly large grocery chain store is just behind the hotel, to go around on the right.
If you like a sauna, come here. She is wonderful at the hotel, we had a great pleasure.
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Сергей Д.
Level 4 Local Expert
September 4, 2024
An excellent hotel, we stopped by earlier, we really liked that the estimated time of the first day is 24 hours from the moment of arrival, the next day is the estimated time of the 12th day. That is, if you stopped by at 23 o'clock, enjoy your rest for a day, but this year in August they said no, canceled, checked in at night, check out before 12 p.m., or an additional payment for half a day or a day, although the rules of accommodation, in the folder in the room, say the opposite. They did not argue, they left at 12, the sediment remained, you can not do this with the guests, next time we are unlikely to choose her, we must work honestly Belarusian brothers
A very old hotel. The feeling that I came to the USSR in its worst form. The impression of the city largely depends on where you stay. Therefore, I advise you to choose another option for living. Vitebsk is a sincere, beautiful city
I liked everything completely, the staff is polite, the rooms are clean and not very expensive, a good clean shower. Parking is paid, and there is a public one, in general, there is a place both there and there. We didn't eat at the restaurant there because we left late, so I can't say anything about the food.
We spent one night in this hotel, for 180 local rubles we could put disposable toothbrushes)))) and not to sell separately yet))) we were in early October, and it's already getting cool in the rooms. Therefore, 4 stars are not out of 5, it is always interesting to see classic Soviet hotels))
I've been here more than once. Unfortunately, the last time will be like this in the literal sense. I booked a room after the renovation. I checked in around 12 at night, tired, with one thought to go to bed. The room turned out to have a persistent smell of tobacco, and it did not work out for a long time, based on the fact that it was minus one outside. My eau de toilette helped me fall asleep a little, at least for a while it invited the smell. In fact, I woke up in the morning with a headache. At the reception, to my remark, did the maid really feel nothing and how could a woman (me) be settled in a smoky room, they calmly replied that they thought it would wear off. With the windows and the door closed?! They didn't even think about an elementary apology. Yes, it was possible to go down to the reception and start the red tape with the relocation, but not in the dead of night. Is it really impossible to initially put a woman in a non-smoky room?! Breakfast and cafe service are always on top). Clean, tasty, comfortable.
I spent the night in a single room, which is more expensive -100 rubles. Decent, spacious, worth the money. Fresh renovation in the room, good plumbing, there is a budget restaurant on the 14th floor. I recommend.
The second four. The room was taken the cheapest, 2 separate places.
Not straight, to be ideal, but there is no severe fatigue of the room: it will do for the night.
There is a good grocery store nearby, 10-15 minutes by trolleybus to the train station.
The staff is responsive, cutlery was brought to the room on request
I didn't understand the hotel at all. The room stock is large. But there were only apartments for sale. There were no people at breakfast at all, which suggests that this whole story is not because of the fullness. Breakfast is not cooked that early in the morning, but I would say the day before yesterday. Dried pancakes and weathered scrambled eggs don't look like that in a couple of hours. There were no normal juices or pastries. The coffee machine brewed cappuccino instead of Americano.
When I visit Vitebsk, I stay at this hotel. There are no complaints about the hotel, everything is clear and neat. There is a separate fairy tale with the restaurant: ".....I will come up to you and accept the order, but only when I serve all those who paid for breakfast as part of the reservation for earlier ....." No comments 🤣, only with humor!
The carpet in the room was very dirty. It 's covered in black spots and streaks . It was not possible to wash in the shower, because the water was splashing from the watering can. The room was located in the corner of the corridor, it seemed that they forgot to clean it. There was not a pleasant impression of the hotel. Number 505. The mood was ruined. A negative impression remained.
The only thing that smoothed it out was the breakfasts, everything was delicious, but the menu was the same for two days.
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Вадим Алеесеев
Level 13 Local Expert
July 9, 2024
Stayed for 2 nights. Parking lots -2 . Paid guarded and free. The reception is 24-hour, the staff is attentive. The room is clean, everything you need is there. It's a little uncomfortable watching TV from the bedroom. The restaurant is modest, but the food is delicious! Breakfast is buffet style or a la carte. For a 3* hotel, it's just great! Thank you and prosperity.
We have a family room (4 people) - three rooms, plenty of space, good furniture, clean. Two toilets with all the gadgets, including a bidet and a hairdryer. Someone will say a scoop, but for me it's quite a respectable style, beautiful and comfortable. The children are delighted - there is a place to roam. 2 TVs, kitchen. And for all 8,400 rubles per night - compared to Moscow and Europe, it is very affordable. In general, I recommend
A bit of a hyped hotel. For the standard, it was cold in early October, no air conditioning is provided. Although it was hanging on the wall. There is a refrigerator, there is no kettle) wifi is available but not fast. For people above 2 m, the shower will be too low.
To be honest, one star for the view from the window.The terrible interior, including old cabinets, a non-working refrigerator, bedspreads, the color of the doors and the stench.You don't even have to search for the claimed wifi.No kettles, coffee, tea and soap either.A printed sample of toothpaste.The towels were-hooray.Who invented the elevators?Is this a hotel or something?2 people with suitcases fit in.In general, you don't pull 3 stars.I won't set foot on you anymore.
The hotel is clean and tidy. But she smacks of sovdepia. This is reflected in everything. Especially in the smell in the rooms and the presence of a radio. But on the whole it's not bad. The breakfast buffet is not a super large selection, but everything you need is there.
A very large, spacious hotel, the room was lovely, everything was clean. The only thing was, it was creepy in the evening to walk along a semi-dark corridor, because there was only a little lighting ... atmospheric) And so in general it is very good! We went to a restaurant for breakfast, everything was very pleasant there, it was not expensive and the portions were large
The hotel was built and published in early 2000, but it smells of the Soviet Union. You can live. The gym is on the laugh level. If you are serious, there is a club nearby. There is also a grocery store nearby, banks are all necessary. Nice view from the window. Breakfast is like breakfast.
Good location, getting from the center is close and convenient by taxi. Quick check-in.
There was no cleaning in five days, only three times the garbage was taken out. A piece of soap only at check-in. Toilet paper-the remains of a roll. Conversations and a TV in the next room are clearly audible.
The decision to go to Vitebsk was spontaneous, there was little time to search for housing. The LUCHES hotel helped out a lot. Who is going to Vitebsk, I highly recommend it! The hotel is great! Everything is at the highest level, price / quality, rooms (we took 6 rooms, single with a 120cm wide bed) are perfect! Clean, cozy, air conditioning, refrigerator, TV (lots of cool channels), excellent shower with toilet, three towels (excellent quality), in our days when we were, there was a free breakfast promotion. On the 14th floor there is a dining room, very friendly staff, especially the waitress Irina (thanks a lot to her from the whole team), they cook delicious food and always went to a meeting! There was a problem to eat in the city, but there is no such problem in the Luches hotel! Once again, many thanks to the hotel administration for the good, kind attitude and excellent staff!
A spacious room with everything you need, friendly and helpful staff, a cot was brought to the child, it seemed cold at night - they gave a heater, everything for a conformal rest is there - convenient location, secure Parking, on the 14th floor there is a restaurant where you can safely eat. We liked everything, we will definitely come back
Many thanks to the staff of the Luchesa Hotel for their attention and kindness, the cleanliness of the rooms, hearty breakfasts and, most importantly, the opportunity to recover after a busy day. The furnishings and functional devices of the room are sound and understandable.
Room 810, 8th floor. 17.04 2023
The hotel is not bad, but it is far from the center. It is convenient for road travelers. But even for them there is a disadvantage - it's a long way to go from a city parking lot with things. The air conditioning in the room works only for ventilation. Sleeping with the window open is very noisy. There is no kettle or cups in the room. Not comfortable pillows.
The hotel is located in the center of Vitebsk, all the sights are nearby. The room was on the 10th floor, the room was clean, renovated, the breakfasts were hearty. I liked everything.
We have just arrived from Belarus. The first city was Vitebsk. One day at the Luches Hotel. The hotel is in the first place. In Brest, the Intourist is on the second. Hotels in Minsk, Molodechno are in descending order. Okay, one night. Vitebsk impressed the most from the good side.
Everything is good: warm, clean, the staff is polite and helpful, the room is nice, the bed is comfortable, the linen is clean, the towels were changed every day.
Breakfasts are not to my taste: few vegetables, tasteless, although lunches and dinners in the restaurant are good.
The hotel is conveniently located, the city center is within walking distance.
In general, I recommend it.
The hotel will appeal to those nostalgic for the USSR. The interior and exterior design are appropriate. The same "service". Children can be taken to a museum about the socialist past of grandparents. Despite the recent renovation, everything is preserved in the best traditions of those times. On the ground floor you can visit a real Soviet glasshouse with chebureks and sausage sandwiches, taste a wide selection of alcoholic beverages. Naturally, you will not find normal food there. To do this, you can go up to the 14th floor to the restaurant, which is designed in the style of "late Brezhnev" with prices like in "Berezka" and portions like "overseas caviar" from the famous movie. However, if you want to eat properly and taste the really wonderful modern service, there are surprisingly a couple of great places in Vitebsk. But that's another story.
The hotel is not worth the requested money.Especially for Vitebsk. Breakfasts are paid separately and they are just nothing. There is simply no Wi-fi. The rooms are clean and this is probably her only advantage.
Ps. I liked the golden bedspreads the most)) 👍
The stars who performed at the Slavyansky Bazaar stayed at this hotel, and I remember this hotel as a restaurant on the top floor where I celebrated weddings and anniversaries of friends. For Vitebsk, it's quite good))
A good hotel. Not the center, but the place is decent. Clear. The room was 2 rooms. It's all good. The linen is clean, there are few soap sets. But in general, everything is fine. There is a kettle, a fridge. Breakfast is moderate.
We were guided by the rating, but we did not like the hotel at all, the furniture and carpeting are old, the curtains, it feels, have never been washed, the dust and the smell of antiquity from everything, it's scary to use the elevators, they are small and slow, but thanks to the staff, they were moved to another room with parquet, at least it wasn't so sad there
A hotel in Vitebsk. Along the way from the Soviet heritage. Very modest and unassuming. There is practically nothing in the room. Locks also have metal keys. The location is good. If you don't need a show-off, then I would recommend spending the night.