Senza Grand Santana Hotel
357 reviews
January 20
Great hotel. We had a rest in April 2024. There is practically no territory of its own, but there is an embankment, paved, wide, convenient for walking. You can also walk along the streets of the area. The hotel has excellent service. The restaurant is on the top floor with a beautiful view of the sea. Varied and delicious food. There is a pool bar and a beach bar. There is also a bistro above the pool bar where you can have a snack. Cakes are prepared on the beach. Very tasty. You can have a snack here and there almost all day at the hotel. The drinks are good, cocktails are being prepared. One point is that it is not clear why there is no bar in the lobby, or rather there is one, but only tea and coffee. The beach is large and sandy. In some places, when entering the sea, you can stumble upon large slabs. There are plenty of deck chairs, there is always room. We were lucky with the weather, it was hot. The water in the sea is cool, but you can swim.
The impressions from the hotel are good. I liked everything.
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9
December 27, 2024
A very cool family hotel with a great location. To the Sea 50m, passage through the passage under the road. The staff is friendly and kind to the guests. The bed is clean, the food is delicious (a large selection of dishes), the restaurant is cool with very cool chefs. Animation...It's good, the guys are trying very hard. The passage to the sea is sandy (rocky but normal), as well as pantone. I especially liked it at dusk under the sound of the sea (the noise of the sea sometimes interrupts traffic, as the road is nearby.I will also mention the market in the village, there is a very rich selection, and you can drop prices up to 70%. I recommend the hotel for a family holiday
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5
April 23
A wonderful hotel, we stayed here from April 9th to 17th. The rooms are cleaned daily, very clean. The food is very tasty, there is both a buffet and a restaurant. They send you to Ala-kart (fish restaurant) for free once. The staff is very polite, solves all issues quickly and efficiently, and is not intrusive. There is a free sauna and a steam room, which are very good. It takes 1-2 minutes to get to the beach, through an underground passage, which is very convenient. The evening animation is a bit boring for us, but it's very high-quality. It's just that we don't really like it. The pools are clean, there are 3 small slides, but I personally had enough. I recommend this hotel, I think I will definitely come back here.
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1
April 24
The hotel is simply amazing!!!For all 5⭐️We are very pleased with the choice.It was very clean everywhere, the room was cleaned every day, towels were changed every other day and bed linen was changed three days later.The food is simply beyond praise, the variety, the service is all at the highest level!Desserts are like a separate kind of art. You can eat around the clock.A huge restaurant on the entire floor (7th floor)There are two terraces, the view from there is amazing.There is also a bistro (like a pizzeria) and a restaurant there (you must make an appointment in advance to visit it).The area around the huge swimming pool is gorgeous, everything is clean too.Waiters serve various drinks and clean up, it's also great. Animators come and don't let you get bored, there's an evening program too.We went in early April, it was cool for swimming, but we didn't get bored.There is a market nearby, there is just an amazing oriental atmosphere and cozy streets with lots of shops.By the way, there are many Valta exchange offices, any one, you don't have to worry in advance, but change everything on the spot.
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April 18
A great hotel for your money. We were there from July 8 to July 17, 2025. I really liked everything! The hotel has a good location, first line, in the Mahmutlar district (Russian district of Alanya). The hotel has very polite and attentive staff, good modern rooms, excellent food, a hammam for free at any time, a great beach, an observation deck on the top floor, where there is a restaurant, the views are rhombic. Good room cleaning. But there are also disadvantages, there is no free Wi-Fi, only for money, heated pools and no lobby bar. The main pool bar is outside, which is not always convenient in off-season, as it is cool.
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1
March 21
We had a rest with a friend in this department for the first time. Very polite staff, the room is clean, spacious and very cozy. The food is varied, there are a lot of things. Meat dishes, fish, seafood, various cold snacks, sweets and pastries. You can 't even tell me everything . The animators are great, especially Ksenia, a real lighter. We were very satisfied, next time we will only go to this hotel. Everything is just great. I advise everyone.
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2
March 31
Senza is one of the best hotels where we had a family vacation and which we returned to again.
Everything is very cozy and comfortable, the locations are well thought out, although the territory is not large.
The first beach line, plus its own pier and cafe on the shore gives you the opportunity to enjoy the sea, but if you do not want to go to a restaurant for lunch, you can refresh yourself right on the beach. The food is simply excellent, I didn't get bored after 10 days of rest.
My children loved this hotel and always remember it with warmth.
We will definitely come back for a rest
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3
1
April 23
It's a very nice hotel. We had a rest in early April. There is a lot of food, everything is fresh and delicious. A big plus is the bistro. You can order dishes that are prepared especially for you. Excellent sauna. One of the disadvantages is that the pool is not heated. The sea is very close. The location is convenient. There is a shopping center and a bus stop nearby. The staff is very polite and unobtrusive. We cleaned for 5+
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November 28, 2024
The territory is compact, beautiful, well-groomed, clean. Bravo to the architect. The staff is friendly, issues are resolved quickly. The rooms are cleaned daily. The food is delicious, varied, and a lot of things. The beach is clean, there are gentle entry points. Rooftop restaurant with a beautiful sea view
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4
1
April 21
For the second year, my wife and granddaughter and I have been resting there, everything is fine , even excellent, except for chemical treatment during the daytime .11.00 main entrance .morning.I went to the reception desk for a tour, they said they would tell the agronomist.but the way it worked, it still works, and the processing was.fir trees .turf.laurel hedge and others .plants.it 's necessary to wait for someone to get poisoned .and that's a fact that you can prove.If you see it in the daytime
It's time for a man with a satchel who.It sprays.Run away.at the reception.and take pictures with your camera or phone.Then maybe there's something else the hotel can prove.Santana.The grand .Santana.I want to.
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November 22, 2024
We were from 11/28/2024 to 11/12/2024 The hotel exceeded all expectations😍 cheerful music is constantly playing, friendly girls at the reception, the rooms are clean, cozy, the food is delicious. 100,500 points for a rooftop restaurant with a gorgeous view. The hotel offers a sauna and hammam for free.
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1
March 10
3 stars for a private beach with a pier. That's all. For an inexpensive trip to Turkey, it will do. As it is, the food is not very tasty (as well as in Turkey as a whole). We checked in at night, they put us in some kind of cubicle for the staff. They said they would move us, but in the end we had to spend another night to be given a standard room with a balcony and some kind of normal view. And it's on my birthday)) In the evening, giant cockroaches run around the playroom (in general, I understand the hot climate). It's cool on the pier, but because of the visitors and the free beer, there's a lot of plastic floating in the water (from cups).
Overall, the renovation is tired at the hotel.
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March 31
I liked the hotel. We arrived 10 minutes before the end of dinner, we were immediately told to run and eat faster, then we will arrange it. Definitely the most important plus of the hotel is the staff, all great fellows, friendly, polite, always help, not a single request will go unanswered. The buffet is also very good, there is everything you need: fish, meat, vegetables and many other things, there are fried and stewed, there is delicious porridge in the morning, I think everyone will find food to suit their taste. This hotel has a good pier, there is no need to cross the road, there is an underground passage.
Of course, there are disadvantages - it's a paid Wi-Fi and a pay safe. We were at the end of March, the sea is still cold and the pool is too, we really miss the warm pool. And our room is on the 6th floor, and the dining room is above us, half the night they roll carts with plates. And so the hotel itself is very good 👍
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October 15, 2024
The food was delicious, the room was spacious, compared to 21 years ago, the disco became quieter and in time, you can relax, the pier was expanded on the beach, there is now a lower one, the sea is warm, they clean perfectly if you make friends with the maid.
In general, everything was friendly, in dark times you can see bright people.
Special thanks to the restaurant administrator (a man with dark hair and a red shirt) for his help and understanding.
I will add, return the bowls to the cats with food near the hotel, the guests will still feed them.
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3
1
October 1, 2024
The hotel is pretty good, there is everything that Russian people like.. on the ground floor there is a steam room, massages, etc. There are a couple of pools with different water temperatures.. the power supply is atomic.. Eat for days..beer, wine.. free. There is a separate exit to the sea beach..there is also a mini bar. In the evenings, something like a disco. The rooms are relatively clean and air-conditioned.I didn't see any cockroaches on the walls..) but, they give one electronic key for the whole family. For the loss of 10 bucks, greedy people ask. In the evening, you can wander around the city and spend money, because it was hell in the afternoon, and in the evening after 21.00 it is very comfortable, prices..the further away from the hotel, the cheaper it is. We took a motorcycle for a ride, the price is 20 bucks per day. It is possible with category B. We have visited all tourist points.. in stores, as everywhere, any whim is for your money. Overall, 4 points. August is very hot for them.
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3
April 12
We had a big family vacation. I really liked everything, from the communication and the desire to help at the reception, to the service on the beach. The rooms are clean and spacious. Beautiful view from the restaurant to the sea and the outdoor roof terrace.
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September 6, 2024
We vacationed in Turkey for the first time and did not make a mistake with the choice of a hotel in June 2024, we basically liked everything, the beautiful design of the hotel, the warm pool, straight high, there is another slide on the side and it is cooler and there is an indoor one with cold water, it's basically who comes out of the sauna to dive, animation the fire is simple, it was a lot of fun, Mr. and Miss of the hotel, karaoke, foam party, fire show, after the animation, the animators invited everyone to the club, of course we did not refuse, it was very cool, on the last day for some reason we found out that there is a private club on the territory with sound insulation located right under the pool.There is a place to walk along the streets outside the hotel. The passage to the sea is convenient, the sea is high, the pier is amazing especially when you are sitting in a restaurant for dinner in an open area on the top floor, the sunset and the pier are all lit up, so beautiful and atmospheric!!! In principle, you will not stay hungry enough, although for some reason everything is not salty, but this is not a problem everyone could add salt and pepper to anyone as much as they need, paid Wi-Fi, it takes 4 hours to drive from the airport, but since we arrived early in the morning it did not bother us. Cleaning every day, in general, we will be happy to come back again...
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8
1
October 22, 2024
The end of October 2021. Initially, it should be understood that this is a budget hotel aimed at the Russian-speaking public.
Pros: There is a gorgeous pier to dive. The sea is super, smaller - deeper. The food is just fine for the money. The room is a good 3 stars. The staff is friendly and diligent. On-site spa at an adequate price.
Cons: If the windows overlook the courtyard, then there will be a fierce disc in your room until 23-24 o'clock at night. The main highway of the city under the windows is an eternal noise. Animation at the end of October was not noticed. There are a lot of ethyl kayfariks. They smoke everywhere. The micro-territory of the hotel.
Separately, I can recommend excursions from Misha, his counter and a shop next to the main entrance. Our brother, from Astrakhan. He misses the caviar dried fish and Borodino bread very much, he will be glad to have a gift, he will be pleased with a discount. His prices for entertainment are more interesting than the operator's.
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1
September 13, 2024
We rested at this hotel from 19.08 to 27.08. The room was overlooking the sea, clean, cleaned every day. The on-site water park is open on time. There are a lot of animations for every taste and age. Animators Murat and Lena, they are like buttons, they hold everything together. They're cool! Mini disco is a separate love, the child ran to it. The dances are incendiary, the child still dances, what he learned at children's discos with Murat. The food is delicious, everyone will find something to their taste. And the rooftop restaurant is a huge plus. There are enough sun beds both at sea and by the pools. The sea is nearby, 2 min walk. Of the disadvantages, there are not enough hours on the territory of the pools, the bar.
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3
April 14
The hotel is excellent, the service is excellent, the food is varied, the drinks are great. Cleanliness is everywhere. The rooms are bright. The first coastline, the entrance to the sea is good. There is a pier. There is a hammam, steam room and sauna.
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September 30, 2024
I really liked the hotel. Your own beach. Walk 8 meters through the crossing. There are sun beds on the beach, there is shade, there is a pier. The beach bar offers refreshing drinks and beer. Tortillas with cheese and herbs are also prepared. But to be honest, it's delicious, but not real Turkish. But it's still delicious. There is a public transport stop near the hotel. Bus number 1 will take you to Cleopatra Beach. It takes half an hour to drive. It costs 30 lire per person. Payment is either by card or in lira. From the beach, you can take a cable car up to the fortress. The views are gorgeous. It will cost 19 euros per person. But it's worth it. I recommend the hotel. For your money, a good one.
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2
April 1
We went at the end of March, the sea temperature is certainly far from comfortable, one swim was enough for the rest of the days to just sunbathe on the shore or from their pier. As for the hotel itself... The staff, of course, smiles amiably, but asks for money for everything, arrived at 8 a.m., check-in at 2 p.m., offered to pay 10 euros for each hour of early check-in, of course they were sent... We just walked around the city before lunch, had lunch at the hotel and checked in afterwards. For the first few days, the siphon under the sink was leaking in the room and the water was spreading all over the floor until the second time it was more persistently brought to the reception and corrected. The food is generally normal, but you need to understand that if today there was cauliflower and sausages that were not finished, then tomorrow there will be a casserole or some other dish of this cabbage with sausages covered with cheese, and so in general the kitchen is solid 4. The beer is light, I drank five glasses to get a little drunk, the wine seems diluted although the bottle is opened I've never tasted stronger drinks in front of you. There is also a sauna, steam sauna, and hammam on the territory, unlike the gym, which turned out to be a small glass pavilion with a bench press, a bench press, and several dumbbells. Perhaps the fact that the season was just beginning, there weren't many people, the pools were empty, and the evening discos and contests were slightly overshadowed by the cold wind from the sea played a role. There are also a couple of places on site where you can eat if you miss lunch, by the way, it's up to two. The Internet is paid at the time of arrival, as it seemed, for the entire rest period, but why didn't it end on time on the last day and when I came to the reception for another day of Wi-Fi, I found that the price had increased and the price tag was indicated only in euros and dollars, they calculate immediately at their exchange rate. There are always fresh lemonades at the entrance to the hotel. In general, everything is fine, there are no problems with communication, knowing Russian, English and Tatar, you can negotiate with any Turk)!
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July 30, 2024
Great hotel! The food is super! Alcohol is average. 3 swimming pools on site! Slides for children and adults at certain times. The staff is mostly Russian-speaking. They clean up cleanly. Daily in the rooms.
Close to the sea! The only disadvantage is the entrance to the sea. If the sea is worried, it's a problem. Plates at the entrance. But the alternative to the entrance is a pier. From there, you can normally go down to the sea and swim.
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4
February 16
Nice hotel. I recommend that we come back again. Polite staff, the sea is within walking distance, there is a pier, a bar on the beach. Everything is great. We had a very good rest. Only positive emotions.
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1
1
November 2, 2024
This is the first hotel to be visited twice (2023 and 2024). This year, the hotel has been transformed: the carpet in the halls on the floors has been changed, the lobby has become bright and beautiful.
What are the advantages:
1) the food is definitely for 5, a large selection, everything is fresh and delicious (tongue, red fish, squid, different types of meat, sweets, fruits).
2) pier - we go to the sea and swimming from the pier is a thousand times more pleasant than going through the rocks into the sea (the entire coast of Alanya plates)
3) the attitude of the staff - upon arrival, Olga helped us a lot with the check-in (we did not book the hotel in advance this year). And whenever you come to the reception, they will always answer your questions and help you.
4) the location of the hotel (yes, it is far from Antalya airport, but we ordered an individual transfer, we got there very quickly, less than 2 hours). The advantage of the hotel is that it came out - and even walk along the embankment, even along Barbarossa Street, where there are a lot of shops, cafes, etc.
Which of the disadvantages:
1) the bar - the main bartender is on his own mind, asked to make less alcohol in a cocktail, did the opposite. But the rest of the bar staff are friendly, smiling, trying to make drinks the way you ask them.
2) cleaning - little has changed here for the second year. On the first day, the cleaner broke an ashtray on the balcony and left everything like that, they cleaned the fragments themselves, twisted an elephant out of towels as compensation. The towels were not changed once, I weighed them back on the shelf (we put them on the floor and weighed them on the glass partition, it was useless). As a result, they just took out the trash, that's all the cleaning.
3) Wi-Fi is only paid. Last year we bought a SIM card (ptt post office is 100 meters from the hotel, near Waikiki, where you can buy a tourist SIM card) this year we used our roaming.
4) animation - there is practically no animation, we were approached only once, invited to volleyball. As it is, the animators are not visible or heard. But every evening there is a mini disco, some kind of show or program. There are discos with pink roses and karaoke with Vladimir Central.
I recommend the hotel, considering what prices have become for a vacation, who wants inexpensive and high-quality - you can safely go straight.
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4
April 14
I really liked everything.Good cuisine.A large selection of dishes, Lots of fruits, vegetables and herbs.Attentive attitude to the guests, all wishes were fulfilled upon check-in.Daily room cleaning.Cleanliness and order in the hotel.Thank you for a good rest!
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November 11, 2024
Excellent hotel, super food, excellent staff, very clean rooms are cleaned every day, near its own beach with a pier. There are many shops and cafes near the hotel.
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February 19
It's a great place. For the first trips, for those who have nothing to compare it with, it's just chic. Clean, friendly. There is a lot of diverse cuisine. There were no questions on ultra. The beach is accessible. The entrances to the sea are clean and without obstacles.
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1
May 27, 2024
We had a rest in early May, the sea pleased us - we swam all the time.
I liked the hotel - a very charming girl Olya at the reception, always helped with solving any issues. The room was on the opposite side from the sea - they asked for it to be quieter, and everything was fine with us, there was no music from the pool and evening entertainment and the view was not on the construction site. The neighbors did not hear the word "at all", they were😁.
The entrance to the sea did not cause any difficulties, as they wrote more than once, you can safely enter directly from the pier, we swim a lot and well and were extremely pleased with the absence of buoys- swim wherever you want!
The food is good, there is a lot of it, you will always find something.
There were always enough places in the restaurant and on the beach on the sun beds.
There were no negative emotions about this.
The hotel is also located normally - not a city, not a steppe - there is a place to walk in the evening.
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9
January 7
Отличная пятерка для непритязательных туристов. Особенно покорил ресторан на крыше и есть где погулять. Пирс очень хороший. Заход в море рядом с пирсом без плит.
2
November 14, 2024
We were in October 2024, we really liked the hotel and the restaurant, there is a lot of varied food, everything is delicious and fruits, sweets and fish. Everything is just great, one minus is paid Wi-Fi
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3
November 22, 2024
The hotel can say that it is a solid 4 ...not 5 at all ...the rooms are small...the area at the hotel is also not large...windows either to the sea or to the construction site - as lucky as you are) or ask for an additional payment at the reception to have windows on the sea.The food is good, but also not 5 ... solid 4 ! A beach with a pier....sunbeds should be engaged even out of season. sunbeds up to 12 hours are difficult to find, at 12-30 the start of lunch and then half of the vacationers leave....The beach is covered with slabs ...it is not particularly convenient for a small child...We need to look for a way in ...If you travel here from Antalya 140 km by bus, you can take people to other hotels along the way and it takes about 3.5 hours on the road...then obviously the hotel is not worth it! If you fly through Gazipasha through Pobeda, then it takes 30 minutes to get there...
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August 8, 2024
There was an Ultra BB system in this hotel. Excellent location to the sea, its passage is a minute walk away. The food is good. The bar is not very good, the juices are all well, probably as usual in Turkey according to the type of upi. Cocktails made from them. There is no animation.there is practically no territory. But + a large swimming pool. Ala kart restaurant - 2.5 out of 5. From + a gorgeous view from the restaurant , two terraces and this covers the disadvantages. The first photo shows a terrace.Plus there are a lot of desserts and there are Turkish baklava and sutlach desserts. A huge minus is the cleaning of the room, you can say it is not there, we walked through the center with a rag and that's it. We were in July 2024
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4
September 8, 2024
We are staying at the Senza Grand Santana Hotel from 4.09 to 12.09. My impressions are mixed. It's great that the hotel is located on the first coastline, close to the sea, there is an opportunity to walk to the sea via an underground or pedestrian crossing. There is a large clean swimming pool, slides, a children's pool on the territory. Everything is great in terms of nutrition, a large selection, different dishes were added every day. The rooms have air conditioning, which is undoubtedly good.
However, the advantages end there. The room, and the hotel as a whole, does not pull in its stated 5 stars. Maximum of 3 stars. Cockroaches are running around in the rooms, the furniture is scratched (there are crosses on the sliding closet door), the doors are stained and pierced, the plumbing is leaking (they said they would send a plumber, but no one came). The cleaners washed the floor only on the third day of arrival, only gel and shampoo are changed in the room.
You definitely need to clarify about paid and free services. Keep in mind that Wi-Fi is paid, 3€ per day throughout the hotel.
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5
October 19, 2024
We had a rest from October 11 to 17. I liked everything: the first line, 30 meters to the beach, a lot of free sun loungers, a separate bar on the beach, a restaurant with a large selection of food at the hotel, to everyone's taste, plus a pool bar, rooms are clean and spacious, cleaned every day. Of the cons, tired plumbing, a shower watering can siphons in all directions. Just for that, minus one star.
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1
October 24, 2024
I had a rest at the hotel in early October.
I was pleased with the weather sea +28 air +32
The hotel is designed for young people. Animation thunders all day with a short break.
Vacationers of all nationalities and countries of the world.
The food is delicious, but often spicy, and there are many fish dishes. Delicious snacks. I didn't like the sweets, the biscuits are a little dry, the jelly is very dense, although there is a large selection. Very tasty donuts, lots of fruits, lamb is well cooked.
The restaurant is located on the 7th floor with a magnificent view of the sea, I have never seen this anywhere.
The beach is free in autumn, but they occupy it at 6, they come to sunbathe at 12, it's sad.
The person on duty at the pier does not look after those who occupy the sun beds, people often rest there without bracelets, it is unlikely that you can take a sunbed and an umbrella of the hotel for money. The entrance from the pier is by a ladder, from the shore it is better in corals. There is a parachute ride. Beach bar - coffee, tea, beer, gozleme is prepared.
There is a great bar by the pool, delicious cocktails are prepared, you can always find a table to sit.
The hotel is located in the city, good infrastructure. There are shops, pharmacies, and even a shopping center.
The embankment is parallel to the road, but it is a city.
The fortress and Cleopatra Beach can be reached by bus.
The rooms are different and clean. But there are problems with lighting, the light bulbs are not all lit, they are fixed after the application, but not qualitatively.
It takes 3.5-4 hours to drive from the Airport. Pick up 4 hours before check-in, which starts 3 hours in advance, there is only one 15-minute stop on the road.
I will not recommend it, the choice of a hotel is a very individual matter.
So the choice is yours.
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4
January 14
I am delighted with the hotel! The rooms are comfortable, the spa is at hand, the food is delicious and varied, and there is an entertainment program in the evenings. The only thing that spoiled the impression was that on the first day, the music at the disco was terribly loud and drunk tourists were yelling in the hallway.
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March 12
It was in the summer of 2024. Do not overestimate expectations for hotels in Alanya. But he deserves 5 stars in this place. The food is excellent, the location is convenient. Passage to the sea through a tunnel. Our room had a great view.
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September 15, 2024
We had a rest in September 2024, the advantages of cleaning the room daily, soap and soap were replenished daily, a kettle and tea and coffee in the room, a good view, close to the sea, with a bad entrance into it, and that's it! The fourth time in Turkey and the first disappointment of the hotel and the area in which it is located! Animation 0, well, they didn't take the child with them, they would have been busy all day doing nothing and having fun! Of the evening events, a mini disco for 30 minutes, and some kind of entertainment for adults for 30 minutes and that's it!!! Animators are boring, no exercise in the morning and no yoga, nothing!!! A hotel for pensioners! On the beach from alcohol, only beer, if you want a cocktail, you need to go to the pool bar! Wi-Fi is paid everywhere, even in the lobby!! The kitchen is so-so, there is a lot of everything and there is not much to eat, there is not a single dish that would be liked, lunch or dinner was very often skipped, the Bistro helped out (where there is mushroom soup, 2 types of pizza and salads).Definitely not a foot in this hotel anymore!!
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3
2
September 15, 2024
A very good hotel for your money. Polite staff who are always ready to help. Large rooms, comfortable beds. They are cleaned every day and thoroughly. I advise you to sign up for an Ala-kart restaurant, very tasty, very beautiful. The bistro has a wonderful employee named Mehmet. A cheerful, kind and sympathetic uncle)) Of the disadvantages, I can only mention paid Wi-Fi. It is not profitable to give money for it. The beach is 2 minutes from the hotel, beautiful, clean. We advise you to go down from the Pier, because the approach is very dangerous!
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2
1
November 2, 2024
Good location of the hotel, probably the best in Mahmutlar, shops, cafes, transport accessibility. We are coming here for the 4th time. It's not bad. Among the disadvantages: slabs on the beach, a very narrow place to enter the water. And there are outsiders who occupy sun loungers, the administration does not chase them, and the beach is not municipal, belongs to the hotel
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4
January 5
Everything was at the highest level, the food was very varied, there are often plops from the chef, access to the beach through a tunnel under the road, the only very sharp stones in the sea, there is nothing to do without slippers for swimming...
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3
November 13, 2024
The food is very good and varied, the rooms are a little tired, in particular plumbing, furniture.. the attitude of the reception staff does not pull at 4 stars, not to mention 5.
Upon check-in, they offered a room in which there was a persistent smell of some kind of chymose, they refused to change the room for a long time, but eventually they changed it. In general, they do not work on their own money.
I would also like to note the attitude and service of the staff of the Bistro restaurant - the guys really tried to do their job well.
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1
September 20, 2024
Positive: access to the sea, sun beds, spa (sauna, hammam), slides, comfortable beds.
Cons: a long road from the airport, paid Wi-Fi, a friend at the reception who is aggressive to any claim, switching to "Dear, do not like it - do not take it." They do not give lunch boxes on the tour, explaining that you can eat soup in the Bistro almost around the clock (and they are not interested in what you will eat on the tour). Old plumbing, all stained. Access to the sea by slabs, fingers can be broken.
Plus/minus: meals, pools, animation, cleaning, change of linen and towels
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October 22, 2023
Hello everyone, we had a family vacation at the beginning of October, a great hotel, liked everything. Everything is great, friendly and calm. People of different nationalities had a rest-everything is fine and friendly! Alcohol is good, the food is super. We noticed one nuance , the towels were not changed if they were not lying on the bed , if on a chair or on the balcony , then they were not touched .As soon as I put it on the bed, it was changed immediately. Maybe someone will need this. Everything else is super. And many more wrote that it was far to get. It's an understatement to say that two hours, one and a half were just waiting for everyone at the airport. There were traffic jams and we drove for two and a half hours, then everyone was transported for an hour and a half. So we advise everyone to take an individual transfer so as not to suffer. We are very tired because of this. Will we go again - Definitely Yes. The sea is gorgeous, warm, azure and clean. Get ready to pay for the Internet separately, they accept rubles at the reception too. For fifty dollars, you can choose any other number that will be offered if you want yourself. They don 't impose anything . Have a rest , have a good rest to everyone .It's cool there!!!
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12
1
April 23
I've been to this hotel three times already, I really like it. Always delicious and varied food. It is convenient to walk to the sea. Own private beach and pier, beach bar
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April 6
There is no service!The hotel itself is tired!paid Wi-Fi!The food is monotonous like in all of Turkey, the restaurant is on the 7th floor, and the views are beautiful, but one plus and that's it!Alcohol is weird!There's only beer on the beach, and everything is paid for!You can't even relax in the mood here!they write 5 stars, but a weak 3!!!!!look for another hotel for the money, I don't know what people like here (((
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1
July 6, 2024
I really liked it, we were a family from 06/02/14 to 07/13.24 the hotel is clean, the rooms are cleaned every other day, they feed a delicious large selection of food starting with our Slavic ending with oriental ones. The view from the hotel is of the sea on one side and the mountains on the other. There is a pier. The bar on the beach and inside the pool is also a bar. Everything is cool! There is one disadvantage, the transfer is very long, almost 4 hours from Antalya airport (4 hours with a child, well, not every child can stand it)
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3
September 18, 2023
I liked the hotel. It is located next to the beach, the rooms are clean, the food in the dining room is delicious, the animation is interesting. You can go out into the city, take a walk, go to shops, restaurants, cafes. There are mountains in the background. Not a single industrial enterprise. And now about the cons. In the dining room, desserts are wet, tasteless, we don't eat them. Very peculiar. Maybe Turks like pudding everywhere, we definitely don't like it. The meat does not fight off with a piece, it is almost always tough. Once they gave me shrimp, it would be better not to give it. The Auchan ones are much better. The animation is good, the guys are trying, but she screams so hard that her ears pop, and this is a family hotel. People live nearby too. They can sell you rooms with a better view at the reception, get ready for this. In the dining room, the waiters also offered to reserve a table, as if it were a restaurant. We refused. The biggest disadvantage is our guide Rinat. Although, this is not a guide, but just a disgusting guy who doesn't care about vacationers at all. He began the story by saying that some people missed the plane because they didn't give him 10 minutes, so he gave up on them. I briefly showed the excursions. He didn't really tell me anything. Excursions are expensive. But!!!!! The most important thing is that Alanya is away from the main sightseeing routes, it's a long way to go, and you won't really be able to see anything. We have chosen a city. We walked quietly and watched people's lives. And it was very interesting. Yes, a nice bonus. There are no mosquitoes here.
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12
3
January 6
One of the best hotels in Alanya. Great rooms, beautiful grounds, super staff, good food and a gorgeous clean beach with a beautiful sea!
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