Senza Grand Santana Hotel
309 reviews
October 15
The food was delicious, the room was spacious, compared to 21 years ago, the disco became quieter and in time, you can relax, the pier was expanded on the beach, there is now a lower one, the sea is warm, they clean perfectly if you make friends with the maid.
In general, everything was friendly, in dark times you can see bright people.
Special thanks to the restaurant administrator (a man with dark hair and a red shirt) for his help and understanding.
I will add, return the bowls to the cats with food near the hotel, the guests will still feed them.
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October 1
The hotel is pretty good, there is everything that Russian people like.. on the ground floor there is a steam room, massages, etc. There are a couple of pools with different water temperatures.. the power supply is atomic.. Eat for days..beer, wine.. free. There is a separate exit to the sea beach..there is also a mini bar. In the evenings, something like a disco. The rooms are relatively clean and air-conditioned.I didn't see any cockroaches on the walls..) but, they give one electronic key for the whole family. For the loss of 10 bucks, greedy people ask. In the evening, you can wander around the city and spend money, because it was hell in the afternoon, and in the evening after 21.00 it is very comfortable, prices..the further away from the hotel, the cheaper it is. We took a motorcycle for a ride, the price is 20 bucks per day. It is possible with category B. We have visited all tourist points.. in stores, as everywhere, any whim is for your money. Overall, 4 points. August is very hot for them.
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1
September 6
We vacationed in Turkey for the first time and did not make a mistake with the choice of a hotel in June 2024, we basically liked everything, the beautiful design of the hotel, the warm pool, straight high, there is another slide on the side and it is cooler and there is an indoor one with cold water, it's basically who comes out of the sauna to dive, animation the fire is simple, it was a lot of fun, Mr. and Miss of the hotel, karaoke, foam party, fire show, after the animation, the animators invited everyone to the club, of course we did not refuse, it was very cool, on the last day for some reason we found out that there is a private club on the territory with sound insulation located right under the pool.There is a place to walk along the streets outside the hotel. The passage to the sea is convenient, the sea is high, the pier is amazing especially when you are sitting in a restaurant for dinner in an open area on the top floor, the sunset and the pier are all lit up, so beautiful and atmospheric!!! In principle, you will not stay hungry enough, although for some reason everything is not salty, but this is not a problem everyone could add salt and pepper to anyone as much as they need, paid Wi-Fi, it takes 4 hours to drive from the airport, but since we arrived early in the morning it did not bother us. Cleaning every day, in general, we will be happy to come back again...
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3
1
July 30
Great hotel! The food is super! Alcohol is average. 3 swimming pools on site! Slides for children and adults at certain times. The staff is mostly Russian-speaking. They clean up cleanly. Daily in the rooms.
Close to the sea! The only disadvantage is the entrance to the sea. If the sea is worried, it's a problem. Plates at the entrance. But the alternative to the entrance is a pier. From there, you can normally go down to the sea and swim.
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4
September 13
We rested at this hotel from 19.08 to 27.08. The room was overlooking the sea, clean, cleaned every day. The on-site water park is open on time. There are a lot of animations for every taste and age. Animators Murat and Lena, they are like buttons, they hold everything together. They're cool! Mini disco is a separate love, the child ran to it. The dances are incendiary, the child still dances, what he learned at children's discos with Murat. The food is delicious, everyone will find something to their taste. And the rooftop restaurant is a huge plus. There are enough sun beds both at sea and by the pools. The sea is nearby, 2 min walk. Of the disadvantages, there are not enough hours on the territory of the pools, the bar.
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3
August 8
There was an Ultra BB system in this hotel. Excellent location to the sea, its passage is a minute walk away. The food is good. The bar is not very good, the juices are all well, probably as usual in Turkey according to the type of upi. Cocktails made from them. There is no animation.there is practically no territory. But + a large swimming pool. Ala kart restaurant - 2.5 out of 5. From + a gorgeous view from the restaurant , two terraces and this covers the disadvantages. The first photo shows a terrace.Plus there are a lot of desserts and there are Turkish baklava and sutlach desserts. A huge minus is the cleaning of the room, you can say it is not there, we walked through the center with a rag and that's it. We were in July 2024
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4
September 30
I really liked the hotel. Your own beach. Walk 8 meters through the crossing. There are sun beds on the beach, there is shade, there is a pier. The beach bar offers refreshing drinks and beer. Tortillas with cheese and herbs are also prepared. But to be honest, it's delicious, but not real Turkish. But it's still delicious. There is a public transport stop near the hotel. Bus number 1 will take you to Cleopatra Beach. It takes half an hour to drive. It costs 30 lire per person. Payment is either by card or in lira. From the beach, you can take a cable car up to the fortress. The views are gorgeous. It will cost 19 euros per person. But it's worth it. I recommend the hotel. For your money, a good one.
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November 2
This is the first hotel to be visited twice (2023 and 2024). This year, the hotel has been transformed: the carpet in the halls on the floors has been changed, the lobby has become bright and beautiful.
What are the advantages:
1) the food is definitely for 5, a large selection, everything is fresh and delicious (tongue, red fish, squid, different types of meat, sweets, fruits).
2) pier - we go to the sea and swimming from the pier is a thousand times more pleasant than going through the rocks into the sea (the entire coast of Alanya plates)
3) the attitude of the staff - upon arrival, Olga helped us a lot with the check-in (we did not book the hotel in advance this year). And whenever you come to the reception, they will always answer your questions and help you.
4) the location of the hotel (yes, it is far from Antalya airport, but we ordered an individual transfer, we got there very quickly, less than 2 hours). The advantage of the hotel is that it came out - and even walk along the embankment, even along Barbarossa Street, where there are a lot of shops, cafes, etc.
Which of the disadvantages:
1) the bar - the main bartender is on his own mind, asked to make less alcohol in a cocktail, did the opposite. But the rest of the bar staff are friendly, smiling, trying to make drinks the way you ask them.
2) cleaning - little has changed here for the second year. On the first day, the cleaner broke an ashtray on the balcony and left everything like that, they cleaned the fragments themselves, twisted an elephant out of towels as compensation. The towels were not changed once, I weighed them back on the shelf (we put them on the floor and weighed them on the glass partition, it was useless). As a result, they just took out the trash, that's all the cleaning.
3) Wi-Fi is only paid. Last year we bought a SIM card (ptt post office is 100 meters from the hotel, near Waikiki, where you can buy a tourist SIM card) this year we used our roaming.
4) animation - there is practically no animation, we were approached only once, invited to volleyball. As it is, the animators are not visible or heard. But every evening there is a mini disco, some kind of show or program. There are discos with pink roses and karaoke with Vladimir Central.
I recommend the hotel, considering what prices have become for a vacation, who wants inexpensive and high-quality - you can safely go straight.
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1
July 6
I really liked it, we were a family from 06/02/14 to 07/13.24 the hotel is clean, the rooms are cleaned every other day, they feed a delicious large selection of food starting with our Slavic ending with oriental ones. The view from the hotel is of the sea on one side and the mountains on the other. There is a pier. The bar on the beach and inside the pool is also a bar. Everything is cool! There is one disadvantage, the transfer is very long, almost 4 hours from Antalya airport (4 hours with a child, well, not every child can stand it)
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3
September 8
We are staying at the Senza Grand Santana Hotel from 4.09 to 12.09. My impressions are mixed. It's great that the hotel is located on the first coastline, close to the sea, there is an opportunity to walk to the sea via an underground or pedestrian crossing. There is a large clean swimming pool, slides, a children's pool on the territory. Everything is great in terms of nutrition, a large selection, different dishes were added every day. The rooms have air conditioning, which is undoubtedly good.
However, the advantages end there. The room, and the hotel as a whole, does not pull in its stated 5 stars. Maximum of 3 stars. Cockroaches are running around in the rooms, the furniture is scratched (there are crosses on the sliding closet door), the doors are stained and pierced, the plumbing is leaking (they said they would send a plumber, but no one came). The cleaners washed the floor only on the third day of arrival, only gel and shampoo are changed in the room.
You definitely need to clarify about paid and free services. Keep in mind that Wi-Fi is paid, 3€ per day throughout the hotel.
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3
September 15
A very good hotel for your money. Polite staff who are always ready to help. Large rooms, comfortable beds. They are cleaned every day and thoroughly. I advise you to sign up for an Ala-kart restaurant, very tasty, very beautiful. The bistro has a wonderful employee named Mehmet. A cheerful, kind and sympathetic uncle)) Of the disadvantages, I can only mention paid Wi-Fi. It is not profitable to give money for it. The beach is 2 minutes from the hotel, beautiful, clean. We advise you to go down from the Pier, because the approach is very dangerous!
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1
September 15
We had a rest in September 2024, the advantages of cleaning the room daily, soap and soap were replenished daily, a kettle and tea and coffee in the room, a good view, close to the sea, with a bad entrance into it, and that's it! The fourth time in Turkey and the first disappointment of the hotel and the area in which it is located! Animation 0, well, they didn't take the child with them, they would have been busy all day doing nothing and having fun! Of the evening events, a mini disco for 30 minutes, and some kind of entertainment for adults for 30 minutes and that's it!!! Animators are boring, no exercise in the morning and no yoga, nothing!!! A hotel for pensioners! On the beach from alcohol, only beer, if you want a cocktail, you need to go to the pool bar! Wi-Fi is paid everywhere, even in the lobby!! The kitchen is so-so, there is a lot of everything and there is not much to eat, there is not a single dish that would be liked, lunch or dinner was very often skipped, the Bistro helped out (where there is mushroom soup, 2 types of pizza and salads).Definitely not a foot in this hotel anymore!!
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3
2
October 24
I had a rest at the hotel in early October.
I was pleased with the weather sea +28 air +32
The hotel is designed for young people. Animation thunders all day with a short break.
Vacationers of all nationalities and countries of the world.
The food is delicious, but often spicy, and there are many fish dishes. Delicious snacks. I didn't like the sweets, the biscuits are a little dry, the jelly is very dense, although there is a large selection. Very tasty donuts, lots of fruits, lamb is well cooked.
The restaurant is located on the 7th floor with a magnificent view of the sea, I have never seen this anywhere.
The beach is free in autumn, but they occupy it at 6, they come to sunbathe at 12, it's sad.
The person on duty at the pier does not look after those who occupy the sun beds, people often rest there without bracelets, it is unlikely that you can take a sunbed and an umbrella of the hotel for money. The entrance from the pier is by a ladder, from the shore it is better in corals. There is a parachute ride. Beach bar - coffee, tea, beer, gozleme is prepared.
There is a great bar by the pool, delicious cocktails are prepared, you can always find a table to sit.
The hotel is located in the city, good infrastructure. There are shops, pharmacies, and even a shopping center.
The embankment is parallel to the road, but it is a city.
The fortress and Cleopatra Beach can be reached by bus.
The rooms are different and clean. But there are problems with lighting, the light bulbs are not all lit, they are fixed after the application, but not qualitatively.
It takes 3.5-4 hours to drive from the Airport. Pick up 4 hours before check-in, which starts 3 hours in advance, there is only one 15-minute stop on the road.
I will not recommend it, the choice of a hotel is a very individual matter.
So the choice is yours.
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1
November 28
The territory is compact, beautiful, well-groomed, clean. Bravo to the architect. The staff is friendly, issues are resolved quickly. The rooms are cleaned daily. The food is delicious, varied, and a lot of things. The beach is clean, there are gentle entry points. Rooftop restaurant with a beautiful sea view
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1
October 19
We had a rest from October 11 to 17. I liked everything: the first line, 30 meters to the beach, a lot of free sun loungers, a separate bar on the beach, a restaurant with a large selection of food at the hotel, to everyone's taste, plus a pool bar, rooms are clean and spacious, cleaned every day. Of the cons, tired plumbing, a shower watering can siphons in all directions. Just for that, minus one star.
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September 20
Positive: access to the sea, sun beds, spa (sauna, hammam), slides, comfortable beds.
Cons: a long road from the airport, paid Wi-Fi, a friend at the reception who is aggressive to any claim, switching to "Dear, do not like it - do not take it." They do not give lunch boxes on the tour, explaining that you can eat soup in the Bistro almost around the clock (and they are not interested in what you will eat on the tour). Old plumbing, all stained. Access to the sea by slabs, fingers can be broken.
Plus/minus: meals, pools, animation, cleaning, change of linen and towels
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November 22
We were from 11/28/2024 to 11/12/2024 The hotel exceeded all expectations😍 cheerful music is constantly playing, friendly girls at the reception, the rooms are clean, cozy, the food is delicious. 100,500 points for a rooftop restaurant with a gorgeous view. The hotel offers a sauna and hammam for free.
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November 2
Good location of the hotel, probably the best in Mahmutlar, shops, cafes, transport accessibility. We are coming here for the 4th time. It's not bad. Among the disadvantages: slabs on the beach, a very narrow place to enter the water. And there are outsiders who occupy sun loungers, the administration does not chase them, and the beach is not municipal, belongs to the hotel
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August 5
The best hotel we've seen.
Let's start with the fact that we arrived in early August. The weather was great, we were by the pool every day.
The sea is amazing, warm, and the view is very beautiful.
The hotel has 3 swimming pools, one of which consists of a water park.
I would like to tell you about the food,
there are different dishes every day.
There is a lot of food, desserts are amazing,
delicious drinks.
The staff is good. The great detail is that almost everyone speaks Russian.
The cool thing is that the maid performs swans out of half a dozen every day, it looks great.
For athletes, there is a gym, which consists of an exercise bike, treadmill, dumbbells, etc.
For fun lovers, there are discos every day.
A nice feature of this hotel are the small seals that create coziness and comfort.
If you look at hotels in Turkey, choose this one, I ADVISE you.
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3
2
May 27
We had a rest in early May, the sea pleased us - we swam all the time.
I liked the hotel - a very charming girl Olya at the reception, always helped with solving any issues. The room was on the opposite side from the sea - they asked for it to be quieter, and everything was fine with us, there was no music from the pool and evening entertainment and the view was not on the construction site. The neighbors did not hear the word "at all", they were😁.
The entrance to the sea did not cause any difficulties, as they wrote more than once, you can safely enter directly from the pier, we swim a lot and well and were extremely pleased with the absence of buoys- swim wherever you want!
The food is good, there is a lot of it, you will always find something.
There were always enough places in the restaurant and on the beach on the sun beds.
There were no negative emotions about this.
The hotel is also located normally - not a city, not a steppe - there is a place to walk in the evening.
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9
October 2
A decent five! I highly recommend it.
The food is varied and delicious, alcohol is expensive, a variety of cocktails.
An underground passage to the sea, not across the road. Very, very dignified.
Reception, hotel guide, 5+ room service! I recommend you to visit❤
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July 10
We had a rest in July 2024. The hotel is strong 4. For the five, there are still tired repairs and paid additional services, for example, wi-fi. I would like to note that the paid Internet is now in most hotels in Turkey, apparently affected by high inflation.
The advantages of the hotel: excellent food, the bar is open all day, the proximity of the sea, slides and a pool for children, a hotel in the city - you can easily shop around, an excellent promenade, large spacious rooms with balconies (for a family of 4 people, the room was with three beds - 1 2-bedroom and 2 1-bedroom beds). Cons: plates at the entrance to the sea, far from the airport (we drove 4 hours to the hotel and 3 hours to the airport). Due to the disadvantages, we are unlikely to return, but overall it turned out to be a great vacation. I would also like to note the staff - very hardworking, friendly - special respect to them!
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1
September 3
We booked a tour to this hotel from a well-known tour operator. Its location is not the best, since the road from Antalya airport without stops (140km) takes more than 2.5 hours in the absence of traffic jams. Since we had a transfer from the operator, we drove all 7 hours (yes, the maximum buzz without air conditioning, mmm). It so happened that we arrived late in the evening, and we were quite tired. At the reception, they greeted us in broken but understandable Russian and gave us brief instructions both in words and on paper, and escorted us to the room. The room turned out to be a bunker with windows facing a concrete wall 2 stories high, which was located right behind the balcony. A little taken aback, I left my wife and daughter to look after the bunker and went to the pool... of course not, I went to figure out why our room turned out to be more comfortable than we would like. They listened to me at the reception and, with a look of MAXIMUM understanding, offered to wait for the representative of the operator we chose until the morning, or now pay $ 40 ("I understand everything, therefore your child is not over 70") and get the same room, but on the 5th floor with a sea view exactly for the duration of our stay at this hotel. There was absolutely no desire to wait for the operator's representative, and after coughing up his honestly earned money to the receptionist at the reception, we settled in the room. I must say, the view was really decent, the video just showed the room provided to us.
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1
June 30
Nice hotel! We rested from 03.06 to 13.06. I liked everything, but I want to focus my attention more and give a recommendation on visiting a massage. I came to rest like a stone, and left the hotel with great relief in my muscular skeleton! I thank Master Mehmed for such great work!!! Mehmed, if you are reading the review, thank you very much again!!! I recommend this master to everyone, his hands are golden!!!
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1
August 26
The hotel is great. The food is delicious, the coast of Alanya is very beautiful, the place is clean. There is one disadvantage - the hotel guide from Anex tour, who at the meeting did not give any thought to the proposed excursions and considered who had already contributed how much money to him. This is not respect for other tourists.
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1
September 16
The hotel was actually chosen by chance in the summer of 2023. They position themselves as 5k, but so if the lower edge of the border is more than 4k, but good-quality.
The beginning of autumn 2024 is also taking place here.
Advantages for me and a 4.5 year old child:
- location in the village, within walking distance of the Migros supermarket, children's and men's clothes are excellent in price and quality, I don't like women, not mine - Waikiki shopping center, 4 floors;
-the food is good, there is meat and poultry, side dishes too, greens and vegetables, fruits and sweets. The child is happy). I'm missing a little sour cream, and baby curds for a snack for a child;
- the view from the restaurant is a bomb, and the pool and the sea are visible. On the outdoor veranda you can see both the mountains and the sea. To catch the sunset at dinner
- the presence of playgrounds near the hotel, and accordingly the toilet and cafe directly borders the playground.
- the sea is close, there is also a pier with sun loungers;
-unionpay works on the territory of the hotel, dollar and euro in cash are equivalent;
- did you like the massage therapists;
-friendly staff and cordiality, knowledge of Russian;
-I like rooms not lower than the 3rd floor, but higher).
Life hacks for me personally:
You are kind- they are kind to you, discount additional personal bonuses.
If you want a room with a view, immediately voice the desire to pay (the run-up is from 100 to 150 dollars, as agreed). It is better to pay in dollars than in lira, it is more profitable. The tour operator says that the hotel does not allow you to book anything above the standard.
Be sure to buy Wi-Fi for all time on multiple devices). We went with Alice (column), one phone is always in the room with Internet distribution.
Tips at the beginning of the holiday in the same lira in the room, and the cleaning is cleaner, and a bonus again, maybe, and beauty on the bed is constantly created, more polite and friendly).
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1
October 22, 2023
Hello everyone, we had a family vacation at the beginning of October, a great hotel, liked everything. Everything is great, friendly and calm. People of different nationalities had a rest-everything is fine and friendly! Alcohol is good, the food is super. We noticed one nuance , the towels were not changed if they were not lying on the bed , if on a chair or on the balcony , then they were not touched .As soon as I put it on the bed, it was changed immediately. Maybe someone will need this. Everything else is super. And many more wrote that it was far to get. It's an understatement to say that two hours, one and a half were just waiting for everyone at the airport. There were traffic jams and we drove for two and a half hours, then everyone was transported for an hour and a half. So we advise everyone to take an individual transfer so as not to suffer. We are very tired because of this. Will we go again - Definitely Yes. The sea is gorgeous, warm, azure and clean. Get ready to pay for the Internet separately, they accept rubles at the reception too. For fifty dollars, you can choose any other number that will be offered if you want yourself. They don 't impose anything . Have a rest , have a good rest to everyone .It's cool there!!!
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12
1
June 24
I would like to share our impressions of this hotel and the hotel staff. Upon arrival, everything seems to be fine, anyone who writes that it's super has never been in the top five. This hotel is definitely not a top five. In order, by day. Starting with the reception, broken air conditioners, temperature - you can live, but you'll sweat. Internet 2 bucks a day (what?!is this exactly a five?), is it also paid to weigh a suitcase before departure?! NO imported drinks will be included in your Ultra ol Inclusive, only for money. at lunch on the first day, right before pressing the button of the coffee machine, the employee of the restaurant turns it off and shows it for a while. elevators are just a horror, you will sweat every trip.The electrician's hands were clearly growing out of the wrong place.ants are crawling through the rooms. at the bar, if you want to take a lot for a big company, you will be suspected of carrying it to the beach to sell)))at the same time, the bar manager will yell at you!!! THE APOGEE. the night manager of the hotel (probably under the influence of substances) goes to the toilet for your wife and starts to pinch and kiss, for which he grabbed, of course, immediately the Kurds attack you with five, but then they promise to carry the remaining two days in front of the police, until the end of the rest of these guys who attacked were no longer seen, but and no promised massages, as if no one knows anything. At the reception, Russian Olya and Medina side with the hotel. it will be a difficult situation, no one will help. The hotel is beautiful. Yes, the restaurant is on the roof. the entrance to the sea is only through the pier, from the shore if you want to be whole - do not enter. the company only saved us to leave a positive impression from the trip anyway, BELARUS, KAZAKHSTAN, WE LOVE YOU! we came from Russia for the service, it is not here.
Yes, animator Lena asks you to write good reviews, so don't get fooled.
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8
2
November 11
Excellent hotel, super food, excellent staff, very clean rooms are cleaned every day, near its own beach with a pier. There are many shops and cafes near the hotel.
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September 18, 2023
I liked the hotel. It is located next to the beach, the rooms are clean, the food in the dining room is delicious, the animation is interesting. You can go out into the city, take a walk, go to shops, restaurants, cafes. There are mountains in the background. Not a single industrial enterprise. And now about the cons. In the dining room, desserts are wet, tasteless, we don't eat them. Very peculiar. Maybe Turks like pudding everywhere, we definitely don't like it. The meat does not fight off with a piece, it is almost always tough. Once they gave me shrimp, it would be better not to give it. The Auchan ones are much better. The animation is good, the guys are trying, but she screams so hard that her ears pop, and this is a family hotel. People live nearby too. They can sell you rooms with a better view at the reception, get ready for this. In the dining room, the waiters also offered to reserve a table, as if it were a restaurant. We refused. The biggest disadvantage is our guide Rinat. Although, this is not a guide, but just a disgusting guy who doesn't care about vacationers at all. He began the story by saying that some people missed the plane because they didn't give him 10 minutes, so he gave up on them. I briefly showed the excursions. He didn't really tell me anything. Excursions are expensive. But!!!!! The most important thing is that Alanya is away from the main sightseeing routes, it's a long way to go, and you won't really be able to see anything. We have chosen a city. We walked quietly and watched people's lives. And it was very interesting. Yes, a nice bonus. There are no mosquitoes here.
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12
3
May 9
I was very pleased with the location of the restaurant for food. On the top floor with the possibility to sit on the terrace. The food is delicious and varied. Always fresh vegetables and fruits. The beach is clean, good sun beds with soft mattresses, convenient access to the sea and a huge pier with a sunbathing area. The staff is friendly. We were in April, the price tag is the best.
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5
October 5
The hotel is on a solid 3, the hotel does not pull at the declared 5 stars, we were in this hotel for the third time, because in the past it was great.
The quality of service is 0/5, for 10 days of rest, the bed linen was changed once, after two trips to the reception, from the first the hotel administration apparently could not convey the information. Towels were changed a couple of times, not as stated. The floors have never been properly washed, they were moved with a dry cloth and that's all the cleaning is over, as well as the balcony.
The air conditioners, apparently, have not been cleaned since the opening of the hotel, and its location opposite the bed is very doubtful.
The food in the restaurant and bistro is for an amateur, on the third day you no longer know what to take, it's good that there were vegetables. Meat in the restaurant goes through 7 circles of hell, first the grill, then the same pieces in sauce, well, in the third stage there is goulash, stale pasta and rice with bulgur. As if for the sake of appearances, a laboratory assistant went and took food samples. Drinks are weak, especially beer diluted with water. Russian Russian and foreign glasses are the most noticeable thing, it's funny... no one has been waiting for a Russian guest there for a long time.
The smell in the pool bar is terrible, low-quality alcohol mixed with the toilet.
Left-wing people on the beach because of which there are no places on the sun beds for hotel visitors
We extended the room for $ 40, pretended to extend the card, but the next day we still had to run to the reception to get it extended, a lot of unnecessary movements.
The very strange and tasteless design of the hotel spaces
Weak evening animation, for show.
Of the advantages, the beach, proximity to shops, markets, there is a place to walk, you can take a bus to Alanya, arrange a tour and see those sights that are not shown on the sightseeing ones.
In general, the rest is cool, but for such a price, I would like to have fewer or no disadvantages at all.
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3
June 29
The hotel is not 5 stars, that's for sure. The food is the same every day , and those who have been to five-star hotels on buffet tables will understand how it can be different. It took a very long time to drive from the airport, 3, 5 hours, we drove with anex, while everyone was taken away (our hotel was the last) we arrived in the dead of night. The drinks are normal, but when you take cocktails to a large company at the bar, they can look at you and grin … This is strange.. after all, everything is included! Regarding the cleaning, it's good, we changed the bed every day , new towels and washed the floors. There are Russian-speaking girls at the reception, for example Medina! She was always friendly and solved our issues quickly . There were no animators during our stay , neither children 's nor adults . The Internet is paid.... Since we were with children, there was no children's menu, there was no porridge in the morning or there was only 1 time.. in general, the children ate only French fries and nuggets all day long.. such a thing . There were few fruits : apples of various kinds , watermelons , Green melons , cherries sometimes .. Overall , it 's not bad , but we won 't be coming back .
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4
1
November 14
We were in October 2024, we really liked the hotel and the restaurant, there is a lot of varied food, everything is delicious and fruits, sweets and fish. Everything is just great, one minus is paid Wi-Fi
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1
August 16
We have just returned from this hotel. It was declared as an ultra all inclusive 5*. I don't understand the rave reviews. The hotel is a maximum of 3* solid. Paid WiFi and even a paid safe. Such little things are not pleasant. The audibility is just tinny- you could hear every sneeze and fart of the neighbors and those passing along the corridor. There was no cleaning, you can say there was sand in the shower after cleaning. Towels were changed only if you throw them in a certain corner, some towels were not changed like that during the entire stay, but maybe you need to leave them
We didn't leave any money for swans to spin. We also had a broken bed, the faucet was not working properly, one key in the toilet was not working, the shower was swinging under pressure in different directions, it stank of sewage. The territory is small. At 8 a.m., all the sunbeds were already occupied with towels until the evening. One day we left a towel to also occupy the sunbed, someone stole it from us an hour later. In short, there is still a struggle for rest on vacation. You can find a sunbed on the sea, the entrance to the sea is not convenient through stones and slabs, we took corals, it was great, but with children I think this approach will not work. The sea is certainly cool. We swam in a mask and watched the fish. There is a lot of food, but what you really want to eat is delicious, you have to look for. Instant coffee is everywhere, there are machines where powdered coffee and dry cream are poured. Alcohol is only the beer norm. The night soup is delicious) upon arrival, we only got to it. Of course, it took an extremely long time to drive from the airport, it was also an inconvenient flight back, we went to this only working bar at night to drink tea and coffee before leaving. It was late, but we saw that the guys still had waffles, we asked, they didn't give us, they only said soup. Somehow it was unpleasant on the last day. There was some kind of animation. Once we gathered for a show at 22:00. We came to 22-15 for completion)) Discos are off-site in Alanya, we did not go. I liked the spa, went to the hammam and Balinese massage to Ani from Indonesia. Excursions are probably better to book in the nearest nearby tents. Since the hotel guide asked for $ 90 for an individual transfer, whereas in agencies and taxis there is a maximum of 60. We took a scooter and rode ourselves to the mountains and caves. We made a rest for ourselves. When choosing a hotel, of course, they understood that it was not deluxe or luxury, but there was not even a feeling of clean starched bed linen to get a good night's sleep on vacation. Also keep in mind that you will wake up at dawn under a mule from the mosque. I took off another star for the fact that the generator was turned on at the hotel one day, the night when we came to the reception to find out what the hum was and it was not possible to sleep, they said that it was not at the hotel but at a nearby construction site and they could not do anything, and they called the gendarmes in front of us. And in the morning it turned out that the hotel had problems with ee and they solved these problems with a generator at night...Due to our lack of sleep
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November 22
The hotel can say that it is a solid 4 ...not 5 at all ...the rooms are small...the area at the hotel is also not large...windows either to the sea or to the construction site - as lucky as you are) or ask for an additional payment at the reception to have windows on the sea.The food is good, but also not 5 ... solid 4 ! A beach with a pier....sunbeds should be engaged even out of season. sunbeds up to 12 hours are difficult to find, at 12-30 the start of lunch and then half of the vacationers leave....The beach is covered with slabs ...it is not particularly convenient for a small child...We need to look for a way in ...If you travel here from Antalya 140 km by bus, you can take people to other hotels along the way and it takes about 3.5 hours on the road...then obviously the hotel is not worth it! If you fly through Gazipasha through Pobeda, then it takes 30 minutes to get there...
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July 15
A great hotel, we rested from July 3-12, arrived at 3 a.m., for $ 70 we checked into a room (like earlier check-in pay) with a view of the sea, we did not argue, we wanted to sleep. They were fed as for slaughter, beef, chicken, turkey, and various fish were always in large quantities. There are always a lot of vegetables and fruits, cakes and pastries are a lot of different. In general, I liked the food.. Animation on 4 will do, for the inexperienced... The hotel is clean, the staff wash and scrub everything everywhere, cleanliness and order everywhere. WiFi is paid, but it catches perfectly everywhere. The room is good (the only one lived on the 6th floor, get ready to wake up at 7.30 from the sound of moving furniture, the restaurant is on top on the 7th floor and visitors try to move chairs at breakfast and ride employee carts with plates and all this on the brain), cleaned the room every day. The beach is good, the entrance to the sea next to the pier is normal, you can enter from the pier, in short everything is fine, no matter what anyone says. The bars are normal, the bartenders are great, they do everything quickly and are friendly. Cocktails for 4, beer for 5. In short, my wife, my child and I liked the hotel, we recommend it. 👍
The sea is warm 🌊
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October 30
I liked everything very much 🥰
The food is amazing 😇
We sang karaoke
We drank cocktails
Everything is clean and tidy
Well done
We will only recommend this hotel to our loved ones 🫶🏽
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December 16, 2023
Great hotel, we were there for the first time. We chose it because we are in love with the village of Mahmutlar!! The hotel is located in the very center of the village. All shops, markets, exchangers, pharmacies are all nearby!!!! Incredible view from the restaurant, it is located on the 7th floor, unreal sunsets and sea views!! The staff is very polite and good-natured. Very tasty and varied food. Quails... mmmm... This is a separate topic!!! Cleanliness is everywhere. Animators work with kids and adults!! The sea is the purest!! The beach is very nice with a huge pier. Of course there are plates on the beach, everyone will say.... yes... There are plates there... but there is a great entrance to the right of the pier without any slabs. We have been vacationing in Mahmutlar for several years, but I want to return to this hotel!!! I like everything!! Location, rooms, sea, food, staff. Thank you. We will come to you again!!!!
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November 28, 2023
The hotel is in a great location. The sea is nearby. In the evening, you can take a walk in the village. I liked everything. The food is good. Lots of different fruits, desserts. The territory is clean. The only drawback is cleaning the room. In 2 weeks , we changed the underwear 1 time . For some reason, they came to clean at 3 o'clock when they wanted to rest. Therefore, cleaning was only in the bathroom. Another misunderstanding is: there is a kettle, a tea set only on arrival and is no longer replenished. Somehow for 5 stars, how they position themselves, is not comfortable.
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October 17
We rested from 19.09 -29.09. 2024. A 4-star hotel with a big minus. In the pool bar, the persistent smell of vomit. Umbrellas on the pier, not enough, all torn. A lot of people, locals, come to rest on the pier. A queue is forming to go down to the sea. The beach is dirty.the entrance to the sea is very dangerous.
The rooms are cleaned. But the bed linen is disgusting. The sheets are narrow, the coverlet for shelter has not been changed once, they also made the bed with it. Internet is available for a fee, only within the hotel. The windows of the room, if they overlook the sea, do not rejoice. Do not wake up at all . Music until 2 a.m. and drunken shouts. There is no sound insulation.
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August 25, 2023
Great hotel. I remember it with tender warmth and love . We had a rest in November 2022 at the end of the season . Everything was wonderful! The food is always fresh. There has never been a disturbance from breakfast to lunch, from lunch to dinner. An amazing sweet table!For every taste, traditional pastries.Very beautiful cakes. Thanks to the chefs!!!The rooms are clean, renovated. They are cleaned every day. If there were not enough towels, toilet paper, soap. You could always ask and they would give you no problem. Since the hotel is located in Mahmutlar, it is a long drive from the airport. Be ready. We were the last to arrive after delivering everyone else. Nearby, if you go to Barbarosa Street, there are all shops, cafes,restaurants, pharmacies, souvenir shops and a Tuesday and Saturday market. The staff is polite, they changed our room on request immediately without additional charges. The beach is across the street or directly through the underpass. 2 min .There is a bar with drinks on the beach. There were no animators and evening programs in November, but we didn't need to. We were going for a relaxing vacation. DJ was playing music , that was quite enough . I especially often put the Sun in Monaco on order from the guests, Lucy Chabotina))))) It didn 't bother me at all . I recommend the hotel . Would we go back there again? Answer: yes!!!!
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August 22
We stayed at this hotel from August 13 to August 19, 2024. At the moment, thank God, we have never had a worse holiday, and I hope that it will not be. Everyone told us that if you ever go to Turkey, you will fall in love and you will not want to go to Russian resorts anymore. We went for the first time and in the next couple of years, until the eye stops twitching at the mention of a vacation in Turkey, we are not ready to go there. I want to say right away that the sea is very beautiful, the water is warm, the food in the restaurant is simply gorgeous and there is a wide selection of snacks, cheeses, fruits, desserts. But... upon arrival at the hotel on 13.08, we were told that they had no rooms available (the question is: how do they book rooms if they have such layers) and everyone who arrived that day was moved to another hotel. Time is lost. 14.08 before lunch, no one could tell us today or tomorrow we will be taken to our hotel, again time is lost. 15.08 time is lost again because the transfer to our hotel arrived only at 12-30. We arrived at Santana and settled in. The toilet door was torn off one hinge, the toilet seat was also held on "honestly", there was a very strong smell of sewage, there was no door and side in the shower stall, and when you wash in the shower, all the water spills all over the bathroom. The air conditioner in the room is located directly on the opposite side of the bed and it turns out that when it is turned on, it blows directly at you. The refrigerator in the room acted as a heater, not a cooler. The bandura of the air conditioner itself was not displayed on the wall of the hotel, but right on the balcony (and it is very small. Two people left and there is no more room). It turns out that from this bandura, hot air was blowing directly into the balcony, the crematorium. Do not open and do not exit. One plus - the laundry dried just instantly. The dryer on the balcony consists of 4 sticks in the wall (standard), one of which was broken. There is one trash can in the room, in the toilet. It's the size of a 2-liter jar. Garbage is not taken out every day. During the entire stay at this hotel, the bed linen has not been changed once, as well as towels. They said to all the complaints that this is how it should be. Now the beach. Very close, literally 3-5 minutes walk. But.... the beach is very dirty. People throw diapers, cigarette butts, cups, leftovers, spit, and it's just not good (we had to clean up after others around our sunbeds and pick up and throw out garbage in order to sunbathe normally), but there are no workers on the beach either. No one cleans up anything. Some of the sunbeds are broken ((((( that is, sometimes you have to walk between them in search of whole ones. Entering the sea is a separate song. There's a natural stone there, it's covered in algae and it's sooo slippery. When entering the water and oncoming Volga, a stone slalom is provided for you, as well as falls, somersaults, etc. Stock up on shoes that you can swim in and so that they don't slip too much. At the reception, the manager Olga is a great smart girl with great patience and nerves of steel. There was one young man who just hated Russians fiercely and didn't even try to hide it. Russian russians came up to him all the time and pretended that he did not understand and did not speak Russian. Although at one point, when he was a little angry, it turned out that he understands everything perfectly, speaks and even swears in Russian. In general, the rest was not a success, the service in Turkey was not impressed. There is no desire to go there again
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July 8
Good afternoon! I want to leave my feedback about the massage.Mehmet's massage therapist turned out to be experienced and attentive. I am happy with the visit of this massage therapist. Everything went great. If you are looking for a good massage therapist, then I recommend contacting this specialist! I will definitely return to this hotel for a rest to attend a massage 🤗
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April 20
Good afternoon! We had a rest with a friend at the hotel from 04/09/2024 to 04/18/2024. Everything is great! It's just great!!! The animators and the staff are friendly and friendly. The food is varied and very tasty. If you want to get better, contact the chef))... See the photo below. I recommend it!!!
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November 13
The food is very good and varied, the rooms are a little tired, in particular plumbing, furniture.. the attitude of the reception staff does not pull at 4 stars, not to mention 5.
Upon check-in, they offered a room in which there was a persistent smell of some kind of chymose, they refused to change the room for a long time, but eventually they changed it. In general, they do not work on their own money.
I would also like to note the attitude and service of the staff of the Bistro restaurant - the guys really tried to do their job well.
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November 27, 2023
Very good location, the center of Mahmutlar.Within walking distance of the exchanger and shops.There are many different dishes in the restaurant (there were even royal shrimp), three types of fish, beef, tongue, partridges, a lot of fruit.It was especially pleasant that they absorbed all these goodies in the "sky". The restaurant is located on the top floor and has outdoor areas! And another bonus is the pier!!!
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October 18
The hotel turned out to be much better than we expected. And after our request to move from a room for the disabled to another one was fulfilled very quickly, it became even better. But be prepared for the fact that in this top five there is no iron, bathrobes, bathroom sets are not updated, but the restaurant has a very diverse food!! For the price that we paid, I would still come to this hotel!
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November 19, 2023
I was at this hotel in October. I really liked everything. The variety in the diet is not great, but there is always something to eat: fish (every day), chicken (open and baked), turkey of several types. Side dishes are also different. The beach is through an underground passage. The deck chairs occupied the hours at 10.00 and it was possible to find free ones. The entrance to the sea is a little rocky, but you can go in without injury. There is a pier for this, and when there were big waves, they used the descent and ascent through it.
The road from the airport is 3 hours, it's on a group transfer and we stopped at another hotel. In the evening, you can go out to the village and take a walk, there are many shops, cafes and there is a park for children. In general, everything is cool, who really wants to relax-I advise.
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October 8
A good Spa in the hotel, delicious food, clean and tidy rooms, a great pool, a nice bonus is the pier
The hotel left a very pleasant impression
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