A good SPA complex, many baths, a Jacuzzi, an interesting aqua zone, there are places to relax with free tea and bread from the oven. There is a restaurant with good cuisine. You can order a massage and steam, preferably in advance. Of course, all this does not come out on a budget, but it's good that there is a spa complex of this format in Minsk.
See original
Show business's response
Nick
Level 11 Local Expert
September 27, 2023
After the visit, we remained as relaxed and satisfied as possible. We found out about the place by chance on the advice of a friend. At first, they thought that the price was a little too high, but during the visit all doubts were dispelled, because such a cost is completely worth the sensations that you get. Pleasant staff, excellent rules, which are mostly observed by all visitors, which creates a comfortable pastime. If we lived in Minsk, we would definitely buy a club card.
Everything was fine, there was nothing to complain about
a noted drawback is that the shampoo/Gel/conditioner dispensers barely work in the VIP shower, the quality of which is disgusting. I had to press a bunch of times in a row so that half of the funds splashed on the walls, and there was a drop in my hand
If you have sensitive scalp, it's better to take your own shampoo.
Not a bad place to stay. It is beautiful, stylish, and in general the prices are at a level that the average resident of the city can afford. I liked the variety of saunas and contrasting paths, which have different terrain and different water temperatures. Definitely would have been here more than once.
A very petty organization. Their tricks to get more money spoil the whole holiday experience. Constant conflicts with them. The employees are either not competent, or lazy, or they do not specifically voice all the conditions immediately so that a person encounters them unexpectedly at the reception. Then you need to pay extra to the required minimum per person and I will find out about it only at the exit. Then the first Monday of the year is considered according to the weekend tariff and for some reason they do not warn about this by phone, unless you explicitly ask. Then there are a million other petty stupid conditions that force you to pay at least 20 rubles, but more. Ugh, to do that. And the site is stupid, it's hard to navigate on the first visit. Yes, and with the second fig that you will find the first time.
I really liked it. It's quite expensive, but it's worth it. The restaurant is delicious and, as it seemed to me, not for long. We were in the middle of November - the Cave of Impressions and one of the massage units in the pool did not work. And everything else is just fire. Clean, beautiful... I would have lived there :)
If I wanted to find something to "get to", it would not work. Everything is so perfect and perfect that there are no words - only emotions. Infinitely cool.
Among the wishes:
a more varied menu in the restaurant.
It seems to me that this is the only worthwhile place in the city. The staff is very friendly. It was the first time, thanks to the excellent work of the consultants, I did not feel a bit of inconvenience. Yes, you should take an example from them all!
I don't know what I expected, but definitely not this. This is a very cool, modern, huge, diverse spa! It's the coolest I've ever seen! Swimming pools, 14 different baths, a bunch of relaxation programs, a VIP area and everything is expensive and rich. The price matches the quality, but it's not a pity, it's worth it. I recommend it!
One of the best spa centers.
You take a standard subscription for a day and relax.
Baths, saunas, fonts, Jacuzzi, swimming pool.
Smoking room.
Spa treatments are available for a fee.
A good cafe.
There are no children, as the entrance is from the age of 16. This is excellent.
There are a lot of sexy girls in bikinis😆
They accept guests from the age of 16. I don't even want to imagine why this spa is only "for adults". At the same time, there is no mention of such age discrimination anywhere. We came and wasted our time. It's a shame.
A super cool place for relaxation and relaxation, many different types of baths, an excellent swimming pool, a convenient location, I advise everyone, the place is a must-visit. Unlimited costs 120 rubles per person
Chic, comfortable. I especially liked the kitchen, I'm not afraid of this word, the highest grade. I especially liked the many baths and recreation areas. Everything is at a decent level
Super wellness center, I visited the other day, I liked everything, friendly staff, excellent SPA center! Everything was told and shown! Thank you so much for such a great vacation! Prosperity to you and all the Best!!!
See original
Show business's response
К
Кристина Воронько
Level 10 Local Expert
January 26
The best place to relax in Minsk, comfortable and cozy. Very good attitude towards customers, responsive staff.
Excellent service! Pleasant service, there is no swagger among the staff, as usual in Minsk in establishments of this price category. Everyone is very pleasant and friendly, delicious food in the restaurant, clean. Very stylish and diverse steam rooms.
We spent the whole day in the spa area, everything was great. The largest selection of baths, saunas and jacuzzis! A cool pool with hydromassage, a great relaxation area, the atmosphere itself, and also the smells (a Roman sauna and a room where bread is baked, it's just something unreal!). By the way, it is very convenient that there is a restaurant and a bar.
Separately, I would like to mention the massage therapists, Alexey and Evgeny, all wishes were taken into account and the reality exceeded all expectations.
I highly recommend it, it was a really good rest!
See original
1
1
Show business's response
L
L.R.
Level 9 Local Expert
March 20, 2023
Good spa experience. It is really very decent and worth the money.
But bad impressions from the staff at the restaurant. The waiter girl is rude, and does not quite strive to figure it out and find a compromise. For that kind of money, you want appropriate service, you want to feel like you're not in a local eatery, the cuisine is super, very tasty, but that waiter girl ruined the whole impression.
Plus, we left a specific tip amount, but we paid more at the exit. It's a little thing, but it's unpleasant. We didn't just write the tip number, but the word in words. But that girl decided for us.…
The best place to relax both alone and with family/company! The service and quality of services are at a high level. Everything has been thought out to the smallest detail. Excellent 🥰
Everything is fine. I just don't quite understand why I need to fill out the questionnaires before each procedure? You can subscribe once and that's it...
We visit several times a year in winter. I am glad to have a 20% discount in honor of the birthday - for the birthday boy himself and his company. We prefer to walk on weekdays from the very opening. Among the advantages: there are many baths, saunas for every taste, everywhere is clean. Among the disadvantages: some visitors behave noisily, shout, can swear, jump into pools and fonts, although there are forbidding signs. I would like the staff to warn visitors about the inadmissibility of such behavior... After all, this is a spa center with a higher level than just a public bath.
Good rest, pleasant atmosphere, courteous staff, massage is a delight. The complex is in good condition. There may be a lot of people on the weekend.
See original
Show business's response
A
Anonymous review
May 20, 2022
Well, what can I say-I would go every day! Pleasant atmosphere, great steam rooms for every taste, VERY polite and helpful staff. A place where you forget about all the problems.
Very, very, very cool place, the best spa in the city of M!
During all the visits, the impression of the staff is only positive!
Massage and spa services are heaven on earth!
It is very cozy and warm both literally and figuratively))
The service in the restaurant is mediocre, the guys do not match at all. Videos that are new. But then why let the tables be served?)
But with regard to massage therapists and the rest of the staff - just fine, I recommend it! The best spa in Minsk so far
Just a delight! 16 different baths, a swimming pool, an ice font, a Jacuzzi and much more. They treat you to freshly baked bread. Excellent restaurant. Nice birthday discounts))
A great place to relax and unwind, friendly staff, everything is clean and tidy at the highest level, your own restaurant in case you get hungry, where everything is delicious and appetizing
I didn't like it, took a VIP visit, ate in a restaurant. In total, from the good it is a VIP lounge where there are no people and in a good way there is a hammam and a Belarusian steam room are not bad. The spa area is also not bad, but it is difficult to spoil impressions there, imagine the body and smear creams. The food in the restaurant is not delicious, I ordered soup, they brought cold, when ordering I said that I needed bread, I had to pull the waiter for bread. I ordered chicken with grilled vegetables and sauces, brought 3 strips of old chicken with 10 grams of vegetables. Why the waiter did not say that there is no side dish, I do not understand when they write in the description of the dish that there are sauces to choose from, this means that there will be several sauces, but in fact 3 drops were smeared on the edge of the plate. I ordered pu-erh, so they threw 10 grams of tea per liter of boiling water, they might as well have just brought boiling water. There are too many people to pay for a VIP visit, it seemed that the owner wanted to combine both VIP and economy, but it didn't work out very well. I would have paid more money for more privacy and a tastier restaurant. But on the other hand, there are no good restaurants or any good service in Minsk, for any money. Therefore, I am disappointed, but I did not expect anything very good either.
A good place to relax body and soul. The complex includes several types of baths of different temperatures and humidity. There are also contrasting pools from -2° to +42°. A small swimming pool with hydroponics. You can quench thirst and replenish the body's water balance with herbal teas and bottled water. Special thanks to the bathhouse attendant Vitaly for the aroma fanning. I did not overdo it)))), all those present in the bath room remained satisfied with the ritual performed. Of the cons: Personally, I did not have enough relaxation music in the pool area. Otherwise, everything is OK.
A very pleasant place, there is herbal tea and water freely available. There are about 17 baths, there are no crowds of people. Shallow pool, outdoor Jacuzzi.
We came in at 11 a.m., left at 19 p.m. Great. I can live in the water, I can breathe occasionally, so I liked everything. Clear. No chlorine. Herbal tea for the thirsty and a bar for the desiccated.
We were there with friends. We had a great rest, especially considering that children under 16 are not allowed there. Beautiful, pleasant, convenient, comfortable. The staff is very polite and efficient
. The birthday was a success! Thank you very much!
In Minsk, in fact, this is the best spa, if you do not look at the price tag, but there are disadvantages here too - some standard baths are closed for standard visits - Russian, hammam, although these are the most classic steam rooms. A very strange attitude of employees - the simplest questions cause them to be confused or laugh - for example, a request to conduct a short tour of the baths and saunas available to visit (because otherwise it is not clear what you have to pay separately and what is in common use). Separately, about the Belarusian bakery - it smells delicious, the idea is good, but the implementation is terrible - by the designated time an employee runs in with a tray, leaves it and runs away without saying a word. After that, people should take turns approaching this tray to taste this "traditional" bread with dried apricots and raisins. There was no excursion, no words of greeting, and at least the employee could distribute a piece to everyone present, so that there would be no pandemonium over bread, as if it were the 90s.
The complex itself is very clean, special thanks to the cleaners - there was no excess water anywhere, everything is very beautiful. I recommend visiting the Japanese sauna and Jacuzzi on the balcony - it is very atmospheric in the cold season.
If you improve the quality of service and employee training, then the estimate will be about 5, but for now I recommend going once for the sake of a beautiful interior, but otherwise you can find something much better for this money.