Nice hotel, spacious room, bathrobes.
There was no one at the reception upon arrival, we waited for about 15 minutes. There were only one slippers in the room, and they were given out without any problems upon request.
The staff needs additional advanced training courses, as well as visits to an optometrist. Because they do not want to see beyond their nose, they do not understand how to act in an emergency situation, and they do not hear what is happening around them.
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Наталья К.
Level 18 Local Expert
January 5
I was at a corporate party, unfortunately, there are a lot of disadvantages.
1- table arrangement, when there were magic tricks, our table was 15 people looking at what beautiful columns in the hall, and not only our table, but at least 3 tables!
2-sound. Not only is it inaudible, but it also echoes
3- food. Lettuce is not a salad! Pancakes with stuffing- there is no question about stuffing, Pancakes could have broken teeth! The caviar that was on the table was not fresh at all, it was scary to touch it! The hot stuff was delicious, thanks for that!
There is no question about contests, music, or the host. Everything is great! The service is good, everything was cleaned and served on time.
We stayed at Victoria Olympus as a family, took 2 rooms, two nights on October 10-12, 2024. The hotel, of course, does not pull at 4*, there are pros and cons.
Pros (rather, what corresponds to the norm): decent towels, their change according to the standard rule every day (what hangs - do not change, what is on the floor - change); free bottled water at 0.5 per person; good mattresses and pillows, beds do not creak, of normal quality; on demand (for a fee) they put a bed for a teenager, the quality is normal.
Cons: cleanliness of the room - for 4* there are outright joints (I saw someone else's hair in the bathroom, the plumbing does not shine, I washed the mirrors, cups and saucers, there were crumbs / plaque); in one room there was no refrigerator at all, in the second one there was, but it did not work (the purchased products were placed in the refrigerator at the reception which is not convenient at all); the restaurant has a tasteless interior (with artificial flowers and synthetic tablecloths); unfriendly staff; there is a normal amount of food on the buffet, but we did not like the assortment and taste (fried pollock, cutlets, potatoes)), although there were fried eggs, sliced sausage cheeses, a toaster with bread, in general, the breakfasts are tolerable, we did not stay hungry, but we did not enjoy it.
I think the price of the hotel is strong.overestimated,. His level does not pull at 8000+ per room in any way! Especially for Belarus.
I am vacationing in Minsk at the Victoria Olympus Hotel. A wonderful hotel! Nice big room. Excellent breakfasts. There is a gym, sauna, hammam, solarium. Excellent service everywhere, friendly staff.
I really, really hope that someone from the hotel management will read my review. Just the bottom, although I stopped earlier and everything was fine. It started with the fact that in the evening you just couldn't get through to the reception, I called three times, I went down to the bottom myself, and there the sweet lady giggled with someone at the bar, already minus the ball for service, then the shower - first of all, the crooked door (quibble, but still for such a price you want all the good things), secondly, the watering can from the shower - it does not work at all normally, everything flows in all directions somehow. The refrigerator doesn't work, but, okay, it's not listed on the website, although I would really like to have it in the room. But the lack of coolers with drinking water is too much. Personally, I don't have enough small bottle of water. It's a shame that there aren't even slippers in the room. In general, I am very disappointed in the choice of this hotel. I forgot to add that the rooms have tea, coffee, sugar, a kettle and cups, but no teaspoons: it is unclear how to stir sugar and coffee.
I was pleasantly surprised by the size of the rooms) huge panoramic windows and high ceilings, a spacious bathroom, comfortable mattresses.
Breakfast leaves much to be desired.
Everything is fine! I liked everything! I would like a small refrigerator in the room! Thanks
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Алена В.
Level 13 Local Expert
May 6
We visited this hotel from 3 to 4 May 2025.
Since we returned from Brest late, the child fell asleep. We checked in around 11 p.m. With the sleeping child, we waited 10-15 minutes for someone to come to the reception to check us in. It was very unexpected.
Our room was very spacious and large. The bed was gorgeous, large and with the necessary mattress softness.
We arrived late with our food, we wanted to have dinner, but there were no cutlery in the room, not even teaspoons.
The day before, we stayed in Brest at a hotel of this chain, and just in case, I took with me bath bottles, in particular, lump soap (I wash only with it), which for some reason was not in Olympus.
I really liked the hotel itself, it was clean and cozy.
We stayed for 2 nights in September. The hotel paid a compliment in the form of free access to the SPA. Only we didn't have time to use it. Spacious, bright room, well-cleaned. Buffet breakfasts, a good selection of dishes. There is a conference room, a spa, a bar.
We stayed at the hotel with my husband in October 24. Great impression: excellent studio room, two bathrooms, daily cleaning, spa area, food, I really liked everything. We will come again
I would say that the hotel is more like 3 stars.
The room is spacious. She lived on the 7th floor with a view of the temple.
The mattress and the floorboards are not the most comfortable.
The plumbing is tired - the watering can in the shower could be replaced - it splashes in all directions.
As many have already written, there was a kettle in the room, but there were no tea bags. A bottle of water was brought every day.
Breakfast is not a 4 star hotel. There was something to eat, but not just wow. The dishes were not signed…
It is better not to count on a spa here. Free access to the sauna until 11 am. And even if you are willing to pay, it is not a fact that there will be a record.
The location is very convenient - 10-15 minutes by taxi to the center. There is a public transport stop nearby.
The rooms are super, spacious and clean. Of course, I understand that probably in such hotels the lack of bathrobes is OK, but at least they would put slippers)
The hotel is already tired. I was on a business trip, the first thing I didn't like, you can't order a late dinner, I had to settle for energy bars, although the arrival time at the hotel was 22-00.
The second cleaning of the room after the previous guests, bottled water in the room was drunk, body lotion in the bathroom remained used by the previous guests, as well as female hair on the bathroom floor.
The room's air conditioning is not regulated, the TV remote control with half-dead batteries, I had to look for the angle from which it works.
The order of food in the room was accepted, but in the morning they called and said they would bring it later than planned for 2 hours, if you are not satisfied, go yourself.
The windows don't close tightly and you can hear the noise of the road.
Please note that bath accessories must be requested at the reception.
In general, you can stay, but not for the money that they ask for a room.
And be careful with the switches, they can spark and crack when turned on.
Great hotel, overall I really liked everything, the room is clean and spacious. The room prices were really above average. One of the shortcomings is that the refrigerator did not work.
Convenient location for business events. Sooo big rooms, comfortable bed. BUT, there are no slippers, toothbrushes in the room. The breakfast is not very varied, it can be improved, of course.
Expensive accommodation for this level of hotel, there is a small cheap plastic kettle. Heating the water in it is harmful. The hotel is already a bit "tired".
Positive: beautiful infrastructure, kind staff, comfortable rooms, good spa area, delicious buffet food.
Cons: there was no refrigerator and bathrobes in the rooms
For this money, there is no refrigerator in the room for no more than 3🤷♀️, breakfast will be fine. The interior is clean and tidy. Ancient TVs without apps and YouTube In short, such a thing
We were in hotels for the second time. Against the background of 2018, the hotel has lost ground.
The breakfasts have become much more modest, but generally delicious. The coffee is not bad either.
There are no refrigerators in the rooms now, only a hammam worked in the SPA (and that was not powerful) and a Jacuzzi pool.
The reception staff is absolutely not customer-oriented.
Next to the hotel there is an interesting Drozdy Park, a very worthy place for nature lovers and healthy lifestyle.
Thank you very much for your hospitality, I really liked the service, the staff is very friendly and helpful. It's clean and comfortable. Location, beautiful view from the window. I was comfortable) the kitchen is delicious.
The hotel is just great. I sincerely recommend it. Very tasty breakfasts. The staff is very friendly. Good bed linen. In general, one of the best hotels in the city!!!
The hotel is not bad, quite large, visually pleasing.
The receptionists were very polite and ready to help.
The only thing is not a very pleasant moment: there were minor problems with electronics (electronic lock on the door).
They helped with him, moved him to another room.
The SPA area is not very large, there are almost no people in the morning.
We spent the weekend at this hotel.
lovely and clean room with all amenities and soft towels.
We went to the pool in the morning.
Unfortunately, the spa services have failed. They promised more than they could have done in fact, so we had to abandon them
The service is excellent, the breakfasts are different. The staff is well-trained and the rooms are neat and clean. The only drawback is the spa, two baths, but one did not work at all, plus there was so much chlorine in the pool that when the Jacuzzi was turned on, the child started coughing. It is clear that there is nothing better than chlorine-containing cleaners, but you can buy more expensive ones
A beautiful, comfortable hotel. The room is spacious, clean. There is everything you need. If you use a hair balm, then take your own (there is no hotel). If you need a bathrobe and slippers, then ask at the reception, they will bring it. I was surprised that there is no mini fridge (mini bar) in the rooms.
Breakfast buffet - for every taste. A varied menu, very tasty!! Breakfast is until 11-00, so those who do not like to get up early will perfectly replace lunch!!!! I recommend it!!!
The rooms are not so clean (there is a lot of dust in the corners, on the lamps, etc.) ... There are not refrigerators everywhere. Drinking water is not always brought. Not comfortable kettles, no tea, coffee, sugar in the rooms. There is fungus on the seams of the tiles in the bathtub.... Problems with lighting in the corridors and in the rooms.
The hotel is large and spacious. Everything is fine in the room. Water is provided every day, there is a kettle. But the bathroom has a terrible shower. Which splashes in all directions, but there is no sign! Only a small fence, which does not save from splashes all over the room. The buffet in the restaurant is normal, but there is a wish - put up signs with the names of the dishes, otherwise you have to open all the pots to get acquainted with the entire menu. In general, the staff is friendly, the rooms are cleaned neatly. Oh! It's important - there is no metro nearby!
The hotel is located a few bus stops from the center of Minsk and the metro. Nearby there is a shopping center with a supermarket and a cinema, cafes and restaurants, a sports complex. The rooms are spacious (we stayed in an improved one), but very stuffy. The air conditioning system works only in summer. In winter, I had to open the window with the help of a maid. The rooms are cleaned every day, there are bathrobes, slippers, for some reason a huge number of small towels, toothbrushes and paste, toiletries, bottled water, a small kettle, cups and glasses, but for some reason there are no teaspoons. The breakfast buffet is quite varied. The staff tries to resolve all issues promptly, although they are not happy when you make requests. Parking is paid - 10 bel. rub. per day.
The location is good! Beautiful mirrored elevator! Food at the business trip rate there are only 4 complexes to choose from, but it's delicious! I liked the hotel
Medium. The cleaning is bad, there is no cleaning at all. We put the towels back, that's it. All the trash was left on the floor. There are no refrigerators in the rooms, the breakfasts are meager, the staff is not very friendly
Actually 4. The rooms are big, I would say they are huge. But there is no mini bar, or just a refrigerator. Triple the moment, there is no water cooler on the floor. Well, that's okay. Third, I used sneakers, so my hair stuck to them, apparently they hadn't been removed before me. There were a lot of them.. according to the food, the food is very tasty. The food is right for 5. The room is warm and has a great view from the window. I am not sure that I will come here, but there is a stable and solid 4
It's a great hotel, the room is good, it's expensive, but they provide everything for this money... The breakfasts are excellent, the buffet, I was satisfied... There's a mini-pool there
A mediocre hotel. We are not ready for anything organizationally, we had a big race, it was known for a month. However, there is no timely check-in, the rooms are not ready, registration is outrageously slow. The maids are just a misunderstanding, if something is thrown on the floor in a hurry, then it's garbage, you can throw it away. And if it is left on the table and not hidden, then you can take it for yourself. The doors of the room close only with a strong kick, the set of accessories is as cheap as possible, there is no hair conditioner, the toothbrush breaks up into bristles right in the mouth. Breakfast for 3*. Toilets in public areas are inconvenient - it is necessary to think of placing hooks for bags over the toilet..... there is nothing to choose in the lobby bar, only coffee and mediocre desserts. I bought sweets - there is such a touch of antiquity that it is scary. In general, I don't understand where 4 stars are here. And I didn't notice any cordiality and hospitality here.
A luxury hotel. Great location. The breakfasts are decent. Collective settlement of 40 people. It was served in 15 minutes.everything was arranged and distributed. Special thanks to the staff.
I liked. There are nuances, when going to the spa, you should be warned and you will be brought slippers and a bathrobe.
The breakfasts are great, the family room is very large. Far from the center by local standards (10 minutes by taxi), but near the park.
I stayed at this hotel for the second time. The quality of service is at the same high level. The check-in took place very quickly, there was no need to sign anything. Of the disadvantages, last time I was given a parking space in the underground parking lot, and now only a place on the site in front of the hotel. There are not many places on the site. Be ready to park the car outside the hotel.
Nice hotel with good service. But there are nuances ... firstly, I did not like the breakfast: it is very modest, there is no choice at all. The second nuance is the plumbing in the rooms. There is no curtain in the shower (perhaps only I got it that way), switching water from the shower watering can to the faucet can only be mastered by reading the instructions and no other way. It is not possible to understand intuitively. Otherwise, everything is at the European level, shampoos, toothbrushes, leather furniture, cleaning.. The view from the window is beautiful, at a beautiful temple.
I am extremely surprised by the work of the reception, why they are not taught to talk to visitors, there are girls with the appearance that you came to their house. they repel me . I do not recommend the hotel
I spent a "pleasant" time at the SPA(((I signed up for a massage on May 31, yesterday there was a confirmation of the appointment, and today…When they came to their time, they looked at me with round eyes, not understanding who I was and why I came here😂😂😂It seemed like the administrator came to me and, as it turned out, the new administrator forgot to warn the masseur about my appointment!!! Yes, and it happens!!!they offered to reschedule the recording, and as an apology-a solarium! I refused! The mood is ruined, time is wasted, and I was driving from the other side of the city! Absurd, but a fact! In a decent SPA, such employees (((
Very spacious rooms, hearty breakfasts (buffet), a hammam and a swimming pool up to 11 o'clock are free for guests, there are spa treatments for a fee, as well as a gym, in general, an excellent European (in a good sense of the word) hotel