There were in 2022, the rooms are already old, TVs without YouTube. Breakfasts for 4 : the choice is large, but not tasty. We went shopping, the location is convenient
Good service, delicious food, beautiful interior, good rooms located not far from the MEGA SILKWAY shopping and entertainment center.I advise everyone, there is vipka billiards and so on
Clean, tidy, very good staff at the reception, I rent a two-star room in need of repair, especially the shower room, the kitchen is not bad, but the young man was at the bar, I don't hear anything, I don't see anyone.
The reception staff needs to study and learn. They can't communicate. The bathhouse is also not a fountain. The fitness room is quite adequate. Everything seems to be decent in the rooms, there is no complaint to the maids. The food is pretty acceptable.
I recommend a good hotel to everyone. Excellent breakfast. Very good conference rooms. There is only a good SPA and this is the only negative that touched me
The staff is very attentive, responsive, the location is great, the room is very cozy, clean, the service is great, I liked absolutely everything. By the way, the coffee is delicious.
The perfect location. Close to the Airport and to a good shopping mall.
The staff is polite and, most importantly, responsive. At the very least, due to the late departure, they offered to stay in the room without additional charges.
The breakfasts are good. The buffet. But you can ask to cook breakfast from under the knife.
Coworking - everything works well. No one will stand behind you.
The lobby is a great place for meetings.
My favorite place in Astana for this money.
They settled in, dirty, crumbs on the table, stains on the couch. The phone does not work and is very dirty, they promised to fix the problem, they waited a very long time. Sadness, don't set foot here anymore.
Good hotel service at the level. The breakfasts are good, there is a large selection. The rooms are tidy, the cleaning is good, but sometimes they forget to put towels on. Among the disadvantages, the check is too high in the restaurant and on the menu.
The hotel and rooms are good, but the location.... Everything is dug up, solid construction. The store is only accessible by taxi. I think there are better-located hotels in the city.
Great hotel! Excellent staff. There is a fitness room and a sauna. The attention in the room to all the details. You can order food in the room, they cook perfectly.
The hotel is gorgeous! The rooms are huge, the beds are gorgeous. The staff is very attentive. The included breakfasts are very tasty. I recommend it!
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Show business's response
Helen W
Level 18 Local Expert
July 11, 2024
Nice hotel near the airport. There are bicycles for guests, but they are all killed unfortunately. Delicious breakfasts, I really liked it. For some reason there was no "do not disturb" sign in the room, the maid knocked on the door at 9 a.m.
A wonderful hotel! The room stock, the staff, the restaurant - everything is at a high level. The location is excellent, close to the Mega, close to the airport.
Everything is fine, except for the heating system. It was turned off, and there was clearly not enough central heating and the room was cool. Not overtly cold, but cool, the employee called. He said that's how it should be. The system works only for cooling
The rooms are clean and cozy, with comfortable beds. A varied and delicious breakfast. Attentive and friendly staff. It is located a few minutes from the EXPO Convention Center. Thanks to the owners and staff of the hotel for comfortable accommodation and positive emotions from the business trip.
It's not the first time we've been here. The rooms are not large, but quite cozy and the linen is not cheap, generally on the level.
Breakfast should be especially noted,
There is a variety of fruits, only to overeat!!!
Upon check - in , they were quickly and pleasantly decorated later , even the battery was brought to the mouse after 10 minutes.
Yes, the price is not small for us, but it's not a pity for such a Hotel.
Everything is fine, the rooms are superrrr!!! They run away cleanly every day! The breakfasts are great! They are very attentive and polite upon check-in! But One Thing! When I wanted to eat in the evening, I sat at the table for 30 minutes waiting for the waiter and another 30 minutes waiting for my order, but I didn't wait for it because they forgot about me.
I liked the hotel very much, good rooms, comfortable bed, excellent cuisine in the restaurant. Breakfast for 4, not quite varied. Conveniently located, near the mega, Expo center.
The only drawback is that the restaurant has a long service at dinner, but I hope this is an exception.
I came to the capital for work. The hotel was pleasantly surprised. The service is at a high level. breakfast on weekdays at 6:30. The staff is polite. Clean is not the right word- perfectly clean! The food is very tasty. Everything is fine. I recommend.
A good hotel, far from the center, but close to the airport. There is still a construction site and a wasteland around the hotel, but there is a cathedral mosque and a very good shopping center nearby. The guest house itself is new and it is felt in everything. Nice restaurant downstairs. The rooms are a little cramped, but why do more.... If I'm in Astana again, I'll stay in it.
The hotel has well-trained staff and reception. A pretty good restaurant with original food, a large area, a gym and a sauna - everything worked. A quiet place in a convenient location to the airport and the Expo center
I liked everything, even though I spent one night. Clean, spacious room. Polite staff. Very convenient location from the airport. The room was warm, while it was cold outside and the wind was strong. I will definitely stay at this hotel next time.