Without a doubt, the situation is beautiful, everything is beautiful, but the service sucks, the service is terrible, an event was held there, guests were invited to wait for what you ask, eternity passes, the food, I expected that this is a 5 * hotel, and the food is like from the USSR, horror is not enough that everything is not delicious and even super expensive, for olivier without sausage, the soup looks like a hodgepodge from a pile of flour, such as colored rice and half a breast for 15,000, in the evening dinner also sucks, cabbage chopped with an axe and a cake was put at 6 and hot from fish cutlets and baked potatoes with dried edges, served 40 minutes late, half of the guests arrived without waiting hot, so they also did not want to give us uneaten portions, arguing that the administration does not allow us to take away the food we paid for, I have never heard more nonsense, in short, I am specifically disappointed, they save on small things, thereby knocking down the reputation
One of my favorite hotels!
Clean, convenient location (near Mega) ,
Good, free parking, courteous staff!
The rooms are spacious, clean, well renovated, comfortable beds, clean linens!!!
The airport is a 15-minute drive away!
A very very nice hotel. Clean, fresh, all services are working, the kitchen is open until 12 at night, the bar, etc. everything is great. The price/quality is super.
The service is good.
Food - breakfast is varied. Alternatively, add soup instead of one of the types of porridge.
The rooms are neat, you need to make wishes right away if a non-smoker needs a room, otherwise it stinks of smoke from some floors.
Location - a block in any direction from the hotel to the bus stop or public places. Walking in the cold is not very good.
Excellent location, professional staff, in particular, we would like to express our great gratitude to Elmira! She treated our problem with great attention and accompanied us to its solution!! A true professional in his field! Thanks!!
A high-quality chain hotel, conveniently located near the EXPO and close to the airport. Good breakfasts, the bar staff is a little "slow", but in general everything is normal
A wonderful hotel. Delicious varied breakfasts and a gym for training. The center can be reached in twenty minutes from the nearest bus stop, or by cheap taxi. The service is pleasant, the rooms are spacious.
The room is clean and cozy. It was a little chilly, but everything was solved by turning on the climate system! The breakfast buffet in the morning is excellent! The price is also good!
The usual chain of foreign hotels! Well, what should I write to you? Everything is at the level of the West, you feel like you're in Europe, the service? Kazakh, sincere, zhanym sol, but the outlets, in general, I liked it, I advise all tigers and tigresses on business trips! 5 out of 5!
Everything is arranged. The staff is polite. The rooms are clean. The breakfast is varied. There is a sauna. Parking under the cameras. There is a large shopping center and a park nearby for walking.
He lived here in May 2022. The rooms are clean and cozy, cleaning is regular, the staff is polite. The breakfasts are varied, delicious and very satisfying. I liked it!
A great hotel, I liked everything. It is clean, spacious, modern hotel, and the most good cuisine is friendly staff. The prices are reasonable. There is one of the best options in Nursultan, not far from the airport.
A conference was held here. I can't estimate the numbers - there were none.
The location is not bad, there is a large shopping center nearby, but it is far from the rest.
I liked the food at lunch
A good compact hotel, a fairly convenient location, there is a place to walk nearby, the hotel has good breakfasts, clean and cozy rooms, pleasant service
A modern hotel. Delicious breakfasts. There are rooms with a view of the new mosque. There is a conference room on the 1st floor. I spoke here at a marketing conference.
I've stayed here many times. I'm a picky person, but everything is on the level here. Even when I came to breakfast earlier than everyone else at 6 a.m., the staff helped me. The room is always clean and comfortably warm. I advise everyone.