A good hotel, we always stay in it, but the service in the restaurant is very slow. Everything is very long and the waiters are not very competent. In general, everything is OK!
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AIMS Russia
Level 7 Local Expert
August 6, 2022
In my opinion, this hotel is more suitable for a business trip. It is located near the airport, but far from the center of Nur Sultan. The rooms are simple but comfortable, everything is well thought out. The food in the restaurant in the lobby is not delicious, the service is also not very good - young waiters without a mentor who would explain basic things to them
Seriously. There is a supermarket nearby. A good restaurant. Clear. Comfortably. Responsive staff. They're trying. A small fitness room. Breakfast. The airport is nearby.
Poor sound insulation of the rooms, inarticulate staff, bad restaurant (I got a hair in the food, the staff said we will replace it now))) They refused and never set foot there again. Only the sauna has an excellent reception.
Nice hotel, clean room, it was only cold, but the heater was quickly brought. The restaurant is great, the food was delicious. The reception will always help.
A cool hotel, the rooms are cozy, clean, and a good set of tea and coffee. There are friendly staff at the reception. It is located not far from the expo.
+ Hotels: 1. The closest location to the airport 2. Mega supermarket is located nearby (400 meters) 3. Expo 2017 is not far away (800 meters) 4. Excellent breakfasts 5. there is a wide variety of soap detergents in the room, as well as several types of instant tea, coffee. 6. Polite waiters 7. TV with you tube/ - Hotels : 1. due to loose window closures (lived in room 618) there was a draft on the floor, despite the heated floors, I caught a cold and got sick 2. There was no toothbrush (unfortunately, it probably is not provided).
Wet cleaning and dust are poorly carried out in the room. Soap, shampoo and gel do not change daily.The food is delicious.The location is convenient because the airport is nearby.
Not expensive and very good.
The pictures of food on the menu are much smaller than the dish itself, the portions are huge, do not take a lot at once :)
The staff is excellent, the kitchen is not bad, but the fullness of breakfast for 4 , the rooms are new, clean and very pleasant, parking is not only on the street
In winter, it was wrong to turn on the air conditioner in the restaurant, it was cold. The staff should monitor the temperature and turn off the air conditioner, people put on down jackets and blankets during the event
A great, new, modern hotel! I always stay there if I am in transit in Astana. The airport is 15 minutes away, the shopping center is 20 minutes on foot.
It's a very good hotel. The standard rooms are spacious. Clear. The rooms have everything you need for a comfortable stay and work in a business trip. I really liked the furniture and especially the comfortable bed, after a long day it is very good to rest and sleep. Tea, coffee, water and tea sets in the rooms, it would seem a trifle, but very pleasant!