Great hotel! Excellent staff. There is a fitness room and a sauna. The attention in the room to all the details. You can order food in the room, they cook perfectly.
The hotel and rooms are good, but the location.... Everything is dug up, solid construction. The store is only accessible by taxi. I think there are better-located hotels in the city.
Nice cozy hotel! Cleanliness and courteous staff!! To improve the bathing and sports complex and the hotel can be put 5+
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Helen W
Level 18 Local Expert
July 11, 2024
Nice hotel near the airport. There are bicycles for guests, but they are all killed unfortunately. Delicious breakfasts, I really liked it. For some reason there was no "do not disturb" sign in the room, the maid knocked on the door at 9 a.m.
The rooms are clean and cozy, with comfortable beds. A varied and delicious breakfast. Attentive and friendly staff. It is located a few minutes from the EXPO Convention Center. Thanks to the owners and staff of the hotel for comfortable accommodation and positive emotions from the business trip.
It's not the first time we've been here. The rooms are not large, but quite cozy and the linen is not cheap, generally on the level.
Breakfast should be especially noted,
There is a variety of fruits, only to overeat!!!
Upon check - in , they were quickly and pleasantly decorated later , even the battery was brought to the mouse after 10 minutes.
Yes, the price is not small for us, but it's not a pity for such a Hotel.
Everything is fine, the rooms are superrrr!!! They run away cleanly every day! The breakfasts are great! They are very attentive and polite upon check-in! But One Thing! When I wanted to eat in the evening, I sat at the table for 30 minutes waiting for the waiter and another 30 minutes waiting for my order, but I didn't wait for it because they forgot about me.
A wonderful hotel! The room stock, the staff, the restaurant - everything is at a high level. The location is excellent, close to the Mega, close to the airport.
Everything is fine, except for the heating system. It was turned off, and there was clearly not enough central heating and the room was cool. Not overtly cold, but cool, the employee called. He said that's how it should be. The system works only for cooling
I liked the hotel very much, good rooms, comfortable bed, excellent cuisine in the restaurant. Breakfast for 4, not quite varied. Conveniently located, near the mega, Expo center.
The only drawback is that the restaurant has a long service at dinner, but I hope this is an exception.
I came to the capital for work. The hotel was pleasantly surprised. The service is at a high level. breakfast on weekdays at 6:30. The staff is polite. Clean is not the right word- perfectly clean! The food is very tasty. Everything is fine. I recommend.
A good hotel, far from the center, but close to the airport. There is still a construction site and a wasteland around the hotel, but there is a cathedral mosque and a very good shopping center nearby. The guest house itself is new and it is felt in everything. Nice restaurant downstairs. The rooms are a little cramped, but why do more.... If I'm in Astana again, I'll stay in it.
The hotel has well-trained staff and reception. A pretty good restaurant with original food, a large area, a gym and a sauna - everything worked. A quiet place in a convenient location to the airport and the Expo center
I liked everything, even though I spent one night. Clean, spacious room. Polite staff. Very convenient location from the airport. The room was warm, while it was cold outside and the wind was strong. I will definitely stay at this hotel next time.
When it opened, everything was at the highest level, now as everywhere, there are huge queues, there are no certain specialists, and if there is, they have a fee.They don't know anything, but they pretend to be themselves.Therapists change endlessly.In general, only three😅
A very nice and modern hotel. A restaurant with delicious food. Only at check-out at 11:30, the room was already blocked, although check-out was before 12:00. I had to go down to the reception 2 times
A great hotel for a business trip. Clean, which is important. A good breakfast. The location is close to the Airport. MegaSilkWay is 2 minutes away by car. But it's a long way to the city center.
Excellent location, the road to the airport, near the silk way shopping complex, convenient for people undergoing treatment, friendly and helpful staff!
BUT the cleanliness in the room leaves much to be desired…
The room is very cozy, there is a kettle, an iron with ironing board. In general, everything you need on a business trip :))The staff is friendly, and any issues are resolved promptly. Breakfasts for every taste. In general, I liked everything. But waiters should be more attentive to visitors. I had dinner at the restaurant, the waiters scattered, who went where:(( or are they all new?.
Excellent service, cozy and modern rooms, the buffet is not bad, the staff is friendly, cleanliness is maintained regularly, close to the airport (convenient for those with a large connection). The restaurant was a little disappointed, the poor choice and the very quality of cooking did not please, even the red fish was brought frozen as an appetizer.