There are no complaints about the hotel, except that the beach is under repair until January 25th and for some reason no one warned about it, the entire beach line is blocked, including all 5-star hotels, keep in mind when buying
Minuses:
1 Construction site is everywhere nearby. And near the hotel and near the beach and on the way to the beach (the hotel is on the second line).
2. The main disadvantage of the hotel is that only 3 beds were provided for 4 people. A double bed and a folding chair. By offering to sleep three with an 8-year-old child or pay $ 270 for 8 nights extra. The room is huge but there is nowhere to sleep... the villa is on the 1st floor.
3. You can go to the beach on a bug, but you can wait a long time, or you can not wait. Or on the road with a construction site.
4. There is no animation at all. It's boring in the evening. But maybe when it gets cooler, there will be volleyball (there is a net).
5. A mini club is just a room with toys and a babysitter. Once children watched a movie on the street.
6. All inclusive is essentially drinks. cola Fanta sprite and alcohol.
Positive
1. The beach is gorgeous, white sand, blue water. There are enough sun beds. At 19.00, they are driven out of the water after sunset. But this is safety first of all.
2. The pool is open, but finishes work at 19.00. the water is cool, which is a big plus.
3. The food is quite good. With drinks.
Of course, I will not recommend the hotel. For this money, you can find a better one.
Rested in early August 2023
Of the advantages:
A large room
Cleaning every day
Delicious food, never left hungry, everyone scored +2kg in total)
Polite staff! Wonderful waiters, attentive and smiling chef who monitored the dishes.
No language barrier was experienced)
Alcohol and drinks are included in unlimited quantities.
There is a children's room, Sadaf drew drawings on her face
Wonderful beach and swimming pools
Beautiful territory
Of the minuses:
There is no animation (but we knew about it) it gets dark early and in the evenings we had fun ourselves (we walked a couple of times in the shopping center nearby)
The high temperature in summer is about 45 (again, they knew where they were going) and did not go out during the heat hours from 13-15
In general, we are happy with the rest!
We took two excursions, a sightseeing trip to Dubai and a sea trip to Oman. It was great ! Prices in Dubai are high, so get ready for big spending)
Great beach vacation. The food is delicious, although not as varied. The rooms are cool with a balcony, a kitchen and a large area. The staff is polite and friendly (only they don't speak Russian). The beach is clean, lots of sunbeds
We are currently resting at the Al Hamra Residence Hotel. We have never regretted that we chose this hotel. Great friendly staff, they respond to all requests instantly. Kitchen 5 of 5. Fish, meat, side dishes, fruits, vegetables are always in large quantities. The alcohol is all there, the cocktails are cool. The beach is clean, with white sand, the entrance is gentle. There are several pools, clean. In general - NOTHING out of the minuses!
We rested here with family and friends during the New Year holidays. We were very disappointed with the festive service and the fact that the hotel, referring to its internal documentation, presented us with silver bracelets at the New Year's banquet, instead of gold (with alcohol), for which we paid at the time of booking and what was written in the voucher. It was useless to swear, neither the tour operator nor the hotel could help on New Year's Eve.
The food is poor, but in principle it is delicious.
The beach and the sea are great, we even swam a couple of times. The water is invigorating.
The pools are ordinary, without slides. The toilets in the hotel and on the territory are very poorly cleaned, there is always a stink and puddles.
The rooms are large, but there is dust everywhere outside the window, the windows are dirty both in the rooms and in the hotel in general.
Practically no one speaks Russian.
Excellent 4-star hotel. Large rooms, access to the beach, nice pool. Kitchen - the choice of food is meager. It will be enough for a maximum of 5-6 days, then hunting home. The cleanliness in the rooms is maintained well, the staff is polite. Nearby there is a large supermarket, taxi 8 dirhams in one direction.
I have been here for a long time , but I remember that they wanted to arrange repairs here , I saw that it had begun . There is delicious food, a nice clean room, helpful staff, for me the hotel is good, but renovated...
Good afternoon! I'm resting at the hotel now. The hotel does not even reach 3 stars. There is no service from the word at all! The first day of rest was spent changing the room. Since the one we were originally settled in was very dirty and all the furniture was shabby.
There are a lot of disadvantages, I am a seasoned traveler, and I know what hotels should be like.
1. The rooms are very dirty: the balconies are not washed at all, the windows are not wiped, the furniture in the room is old and the dust on it has also not been wiped for years. The shower stall is falling apart, even the magnifying mirror over the sink has fallen off;
2.The rooms are large, there is even a kitchen, but there are no dishes, not even glasses; the towels are washed;
3. The restaurant is small, the range of dishes is too. The food is not particularly tasty. Seafood was only available for one evening. There are practically no fruits, only watermelons and oranges, and those are not sweet;
5. The area is good, there are two swimming pools. The beach is spacious, there are enough sun beds. But the umbrellas over the sun beds are full of holes. The showers at the beach are partially operational. The toilet is smelly.
6. The staff seems friendly, but doesn't really try.
The conclusion is this: the hotel is not worth the money at all, a ticket for 3 with 2 meals a day cost us 485 thousand rubles. For this price, you can go to the best hotel.
I liked everything, but I didn't understand why they took a tax of $ 50 from me, and $ 35 from other tourists. How have I offended them since childhood as a hearing impaired person?
A wonderful complex of hotels. At the time of stay, it was partially repaired. The food is delicious, but not very diverse. The service is good. Daily cleaning and water delivery. The rooms are huge and comfortable. A little tired. In general, only positive feelings. We recommend it to everyone.
February 2024.
1. The food is so-so. Meat, any kind, tough. The rice is delicious
2. The hotel hosted an event for 4 days. You will be waiting in line for plates, appliances, etc.
3. The hotel is tired, rust, chips, etc. For example, our room access system turned off, we decided for 2 days.
4. There is a good hypermarket nearby, a 20-minute walk.
5. There is no animation. But there's Sean. If you speak English, then join in, cool dude.
6. Guides will lie. It's a long way to Abu Dhabi. The tour will take the whole day. If you come back late, eat at the food court near the mosque.
The hotel is great, but there is a construction site nearby, its price is justified,but on weekends locals come,screams and often pick up food and do not eat,there is mold in the main pool, I recommend swimming in the pool that is closer to the beach,there are usually no people there,the choice of food is excellent,there is a construction site everywhere,well, if you can pass it takes an hour to walk to the shopping center.
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2
Алёна Хавронская
Level 12 Local Expert
June 5, 2023
We are vacationing in the Arab Emirates for the first time. Our choice fell on the Al Hamra Residence 5* Hotel. This hotel pleased us with a wonderful sandy clean beach, a gorgeous sea and a swimming pool area (there are 2 of them here). The atmosphere of tranquility and relaxation reigns on the territory. I would especially like to note the friendly and sensitive attitude of the staff, they will always calmly answer your questions, help, very friendly and smiling. I would like to thank the wonderful waiter Joyal and chef Annesh for their professionalism and attention to us, for the positive emotions they gave us. Very tasty food, something new on the menu every day. I've been to a lot of places and, frankly, this is the first time I've come across such a wonderful attitude from the hotel staff. I am also very grateful to the administrator of Sheroz for his responsiveness and professionalism, he will always listen and concrete help comes from him.Thank you!
The hotel has its own sandy beach, the rooms have a hairdryer, some have ironing boards with an iron, they give several bottles of water every day (they can give more on request :)). The rooms are in principle very spacious, there are rooms with their own kitchen on the ground floor, they are apartments here.
I would like to say a couple more about the cleaning staff, especially about the cleaner Sadika. Cleaning is done every day, Sadika does her job very professionally, quickly and with a great mood, which is very valuable! Sadika is a very smiling and friendly person! I am very grateful to her!
P.S. birds of paradise are flying on the territory of the hotel, and cats and dogs have not been seen in the district at all, then great!
I put one star for the awesome sea and sand on the beach!
The highest part of the hotel is now the cap. They repair, respectively, everything from the upper floors is thrown down through plastic pipes. Dust in a column. On the other hand, 2-storey villas are being demolished, a road junction is being made at the back of the hotel, and an island is being poured into the sea and new hotels are being built. The noise of construction works is from 7 am to 22 pm.
They feed for 2+, there seems to be food, but everything is not delicious! Fruit pieces of watermelon and melon, sometimes pineapple! All. We didn't see any more fruits. There is one bar by the pool and one closer to the sea. By the pool, you can ask for free "even" Tea and coffee, but if you have all in, but beer if you want not from a jar or a plastic cup, it will cost 30 dirhams about 800rubles.
There are a lot of broken things in the rooms and the most interesting thing is that no one is going to repair it! A broken shower stall door, a torn towel, the light in the kitchen did not turn off, while water dripped from the ceiling, etc. Everyone does not care!
We arrived at 9 am and the first thing we were told: check-in at 15:00 until that time, you can do what you want, but you won't have breakfast now, and there won't be lunch on the day of departure!
Drinks before 15:00 for money!!! Even just water!
In general, I have not encountered such a service for a long time. There is only a restaurant in the hotel itself, there is no bar! Bar until 23 by the pool. Not recommended!
I am resting for the second time in this hotel. Everything suits 100%. Responsive staff tries to help and solve any question that arises. Beautiful green area, clean huge beach, varied food, room cleaning every day.
The hotel is tired. I didn't really like the rooms inside. The restaurant feels like the waiters are more busy talking to each other than cleaning tables.
Very nice hotel! Delicious food, good alcohol carefully with it. I played tennis, two courts, super. Minus very expensive services on the beach to ride a banana, kayak and other services are very expensive, so no one skated,
The hotel is certainly good, but the dining room, to put it mildly, does not smell very good. This hotel is "tired", it would be good to make repairs. Well, it's very beautiful.
Excellent hotel, service and staff, the food is delicious, the beach is magnificent, everything is cleaned and clean everywhere, suitable for family holidays.
A beautiful and thoughtful hotel, high-quality food. I would work with the staff, not everyone is smiling, there are not very happy and kind employees.
The price-quality ratio is 5. There were three times, we took one bedroom and deluxe rooms. The first one seemed very big for the two of us. Two rooms, two bathrooms and a full kitchen. Deluxe is more compact, but also with a separate kitchen.
It was important for us that the rooms had a full kitchen, they took only breakfast, cooked themselves. Within walking distance of a shopping center, you can buy everything and things and products. The client-oriented staff solved all issues quickly!
We had a family vacation in July from 07 to 13. 2022. A good hotel, large rooms, pleasant staff, kitchen and food in abundance, but monotonous. There is no animation at this time, there are no snacks at the pool and on the beach. A large and clean beach, the staff comes up and asks what drinks to bring. For each drink that you drink, you need to sign, if you want to buy French fries, it will cost you $ 15, ice cream at a similar price. In the evening, if you want to sit outside and drink wine at the bar, then one wine per person, as a result, if you arrive late in the evening, you will not succeed. 1 km from the hotel, there is a shopping center, the fare is 10 dirhams or 3.8 dollars. The result: a quiet hotel, for a family holiday.
a lovely compact hotel. everything is nearby. good service. the sea is beautiful, the beach. the second time in this hotel and we will go again. the food is delicious, but without frills, drinks cola fanta sprite, rum, whiskey, beer. convenient location
A great hotel for a relaxing holiday, the largest room from my practice is 86 m, a gorgeous beach with white sand, a warm sea, a good sunset. The service is unobtrusive and the food is quite on the level. I recommend it in April!
The most terrible vacation in the UAE
We've seen a lot, but we've never met with such a nightmare. Only the sea is good, but even it does not compensate for this terrible hotel.
We had a rest in September 2023. Of the advantages, a clean sea, a beautiful beach, a large room. Cleaning every day-in the center of the room. I was unpleasantly surprised that the tourist deposit of $ 100 was returned at the departure of the derhams-get ready to lose $ 30 in this calculation. They are evicted when leaving the hotel, up to 12 o'clock, so if you fly out in the evening or at night, you will have to wait for the transfer in the lobby of the hotel-this time was 7 hours for us.)Extend your stay in the room (of course for an additional fee) refused.
I had a rest, in October... Reconstruction of the hotel, roads and everything that is possible)))) the hotel itself is not bad, the sea is beautiful.. but... They are far from the Turks in terms of the quality of service.. which are 4* and 5* .. there are not enough sunbeds... in 4*- restaurant ... This is not Turkey)))(but since the vacation ends quickly, it can be tolerated))) the food is standard, the rooms are cleaned for 3.. thank God the water was put on))). I do not recommend (((
Friendly staff, rooms are in need of repair, but in general everything is fine. There is a beach nearby, three swimming pools, one of them for children. The food is delicious, there is a children's menu. The hotel is suitable for family holidays.
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3
Елена Ковина
Level 6 Local Expert
October 28, 2024
Wonderful sea. The service is suffering a lot. There are queues in the restaurant, the coffee machines do not work, the food is monotonous, although we have never been hungry. It is necessary to go on excursions! And for shopping! Camille organizes a wonderful shopping trip!
The food is average, not varied, the staff is diligent and responsive, the rooms are large but uncomfortable, it's time to update, in 2023 autumn - large-scale landscaping and repair of one of the buildings, as a result dust, dirt, noise, dust.....
Everything is great, but there is nowhere to go, only excursions to Sharjah or Dubai are far away. The beach has its own, there are many sun loungers, the pools are open for both children and adults.
The hotel is super, the staff service I liked so much, I didn't see a single person without a smile, everything is so good the stuffy beach is decorated with salty water, well, healthy chefs are very tasty to cook, I'm glad that I chose this hotel Al HAMRA
The sea is across the road. There is a large swimming pool. The staff is responsive, there is a shopping center within walking distance. The room is cozy, there is a TV refrigerator. The room has a balcony.
Disgusting hotel! The worst hotel in my life! Don't believe in the positive reviews about this hotel. I also bought into them when the price choice was the same as 5* other hotels (Hilton, Radisson, etc.) and everyone who got into this hotel was shocked. Very dirty! Especially in the dining room, broken dishes, dirty, dirty on the tables! This is 3* Egypt! There is an alcohol bar on site and foreigners come to this bar from the city, drink and smoke. You can't take a walk with a child.
Great hotel. There are minor flaws, sometimes I had to ask to clean the room. The kitchen is good , maybe there were not enough salads, they do not know how to make them . And so a great beach, polite staff, and the Arabian night in all its glory
The food was delicious, we had an all-inclusive system, including alcoholic beverages. The room is clean, I clean it daily, towels are also changed daily.
Cozy hotel, clean, with its own beach. There are not so many people. The cuisine is not very diverse, but you will definitely not stay hungry. Parrots are flying all over the territory. The hotel is suitable for a very quiet and relaxing holiday. There are several cafes/restaurants within 5-10 minutes on foot. In 20- shopping center
We arrived at the hotel at 9 am, by 10 o'clock we had already prepared a room + made an upgrade and provided a room with a balcony. The room is normal, the only thing in the dark there are few light sources in the main room - only 2 bedside lamps. There were also not enough European sockets (2 pieces per room), so take an adapter for American ones.
The territory of the hotel is clean, green, constantly cleaned and doing something. The beach is a 5-minute walk away, you can call the reception and a golf cart will arrive. At the reception, as in the whole hotel, the staff is polite and smiling, but they practically do not understand Russian.
The beach is sandy, there were enough sunbeds at any time of the day, most of the vacationers were located near the pools.
The cuisine is not as diverse as in Turkey, but everything is present in order to eat. There is always a choice between fish, chicken and beef (pork is missing for obvious reasons), several side dishes to choose from, desserts, fruits) very tasty pineapples). Alcohol is served at bars from 11 to 23, imported German beer, strong alcohol of unknown brands, but of good quality, in cocktails it comes with a bang.
I recommend buying excursions from the Egyptian Mustafa, he is located on the 1st floor of the Residence, he is cheaper than the guides by 10-15%. Also, through Mustafa, you can go shopping in a promotional fur and leather store, from there they take you for free to the Brands For Less chain store, I advise you to buy clothes, shoes and perfume there, the prices for original branded items are 2 times lower than in Russia.
We are currently having a rest at the hotel (August 2022).
The hotel is good, in a mature style, we took all-inclusive meals (I think this is important, since rest with a child, also this meal includes both alcoholic and non-alcoholic drinks), it is very expensive to buy drinks here yourself, one non-alcoholic cocktail costs more than 1000 rub... the menu is not too rich, but everything is very tasty, especially the fish. The food is mostly peppery, but you can ask for a side dish without pepper for a child and they will cook it for you. The beach is nice, clean, white sand, lots of free sunbeds, there are 3 pools, they are small, 2 are too warm, one with cool water. There is a children's club, works from 9 to 18.30, a Sadaf girl works there, very nice, works with children, draws, plays, dances) They also gave us a club hat and a T-shirt, very cool) The staff is responsive, if you ask for something, they try to do everything, everything is very good in this regard. There is no transfer to Dubai, go by taxi-the price is about 7000 rubles one way, excursions to Dubai are about 70 dollars for an adult and 60 for a child.
The biggest disenchantment of the Emirates (( this hotel was specially chosen because of the playground, the Tatars did not find it there in reality ((
And the rest is fine, the staff is exactly 50/50 there are absolutely adequate employees, Sofia for example, or a good person at the entrance who just drove a child in an electric car around the area)) and there are complete inadequates who do not give beer in a jar with them, drink on a chaise longue by the sea in the evening, and pour into a plastic glass in one copy)) to the client who has everything in everything))) replaced from an open jar ))) guys it's not 5 *
And yes, building construction instead of music at night is for an amateur))) room with sea view (construction site)))
But we are on the positive side - the sea, the sun and everything is good!
We traveled here for many years before the pandemic. We were in the village from January 2 to January 4. Of course, everything is already old and tired. But it's a great breakfast and I just like it there. I enjoyed my stay. I recommend. I think the lowest price is in ras al Khaimah. I won't say anything about Dubai
We lived in a Village, here on Yandex it is one hotel. We arrived for a week for 200 thousand breakfast and dinner. The hotel itself - the villas are cute, the rooms have a comfortable bed, a bunch of pillows, snow-white linen, a big TV with Russian channels. You can use the gym of the neighboring 5* hotel, and you will walk to the beach through its territory.
The pain of this hotel is food - it is simply not designed for such a number of people - a queue is formed before the opening of the dining room, after 15 minutes the food ends, free tables, plates, coffee mugs, appliances end. If you come later in an hour, there are untidy tables and there are no clean dishes. The food is monotonous, but this is nonsense - there is no such thing, you can ask for pasta 4-5 times, they nod and silence. The tables are not cleaned almost, some of the vacationers themselves push the dirty dishes away, someone asks the staff. Every meal is stressful. We have two "receptions" thank God, the third time we go to eat in a cafe, for example, two Caesar salads and 1 wine and 1 beer = 150 dirhams (about 3 thousand rubles).
We take sun loungers on the sea at 7 am, they are three times less than people!
I don't recommend it
Super hotel! The cleanest beaches , with white sand . There is vegetation . Sooo delicious cuisine . The rooms are nice , cleaned every day . The only thing I lost. two things : a blood glucose meter and underwear . The sea is nearby in 5 minutes