The dirtiest hotel I've ever met in my life! The horror! My daughter lost her expensive scarf in the foyer, no one found it for us! They asked me to look for it three times. Curtains, tulle, balcony, windows are dirty. The grilles around the pool are mildewed! With the camera, take off the bottom of the pool, it's terrible!
The sea is beautiful, clean, white sand. I did not like that the hotel room is 2 + 1 with 2 beds of 1-2 m wide. We had to connect them and sleep together with a ten-year-old child, it was extremely uncomfortable. The food suited us. Everything was fresh and delicious. There was always chicken and beef from meat, there was fish too, but we were not impressed.
there is a construction site everywhere on the territory. On the beach, in the hotel itself, inside the territory, the noise is terrible. The breakfasts are extremely terrible. And the Indians who come for the weekend just scream and sweep away everything in droves with children.
The rooms need to be put in order. The lock on the front door does not close the first time. The doors in the shower stall do not work, they are broken. The windows are screwed on with screws.
A terrible hotel I do not advise anyone who had a mouse running around 🙈in the lobby 🙈sun beds by the sea should be occupied in the morning if you come by 9.00 everything is occupied and the sun beds themselves are far from the sea who with small children are not very comfortable 🙈there is not enough tables for food 😭
This is a terrible hotel. We were in it from 18.02.23 to 26.02.23. The rooms are in a deplorable condition. Towels, one not per person, but for the bathroom, fortunately we had two of them. The food is disgusting. Everything is terribly sharp. From edible only scrambled eggs and pancakes, sometimes they forget to pepper pasta and potatoes, then a holiday. The staff, some Indians. The welcoming party, and we had a tez tour, you don't care deeply, and after you bought a tour from him, that's it, he disappears. We ourselves had to run and find out about the return transfer and departure. The only plus is the sea.
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Гуля Фазылова
Level 9 Local Expert
October 13, 2023
Nice hotel. Delicious food) nice clean beach. Several pools.
For golf lovers, it will really come in. The field is not far away. You can order a golf cart. She'll take you if you don't live in the main building.
We rested from 11/30/23 to 12/10/23. We really liked the hotel, the restaurant, the sea, it was very warm 31 °.
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Дмитрий
Level 12 Local Expert
October 22, 2023
We rested at this hotel in early October. The rooms are large, that's all the advantages. The kitchen in the hotel is very, very average, all the cooks are Hindus, probably hence such sadness. As seafood – crab sticks and tilapia fish))). One type of chicken and one type of beef, which are boiled, the next day they are already fried. Also, the use of beef offal (lung, tongue) under the guise of beef has been noticed more than once. You certainly don't expect to see this in a five-star hotel. The only joy is desserts (mousse and 2-3 kinds of sponge cake). Everything else is a sad sadness. Not tasty at all. The kitchen is at the loss of a 3-star hotel maximum, but not 5, which this one positions itself.
Around the construction site, dust, noise, dirt. The room above ours was also renovated, drilled for a long time and loudly. On my repeated request by phone from the room to the administrators to deal with this problem, there were only promises. As a result, after three calls and no result, I had to personally go down and literally take the hotel representative by the hand and take him to the room where the repair was. Only after that the issue was resolved.
No activities, no animators. Skukatishcha!
Tasteless, extremely overpriced, the staff is lazy. In general, the hotel is a complete disappointment, not worth the money spent (departure from Moscow, all inclusive (!!!!!!!!), 250k for 9 nights)
The horror is full of such a mess I met for the first time the food is very bad the rooms are cleaned badly not only is there a construction site around here and this is dust and dirt, I'm here for the 4th time, but there was no such disgrace, everything was very bad, I don't advise about this hotel.
A very bad hotel, I do not
advise anyone to book it. We booked apartments for a mother with 3 children. The hotel provided a daybed and a double bed. At the same time, the pastel linen was only on the big bed. There was a war with the hotel all day. Brought an extra. The bed, and the linen was not given out. The children slept on blankets without sheets. A 5* hotel, such a disgrace has never been seen in any country in the world. Dear tourists, do not see each other in the photo, the hotel is not hospitable, the service is minus 10 points, do not give your money to nasty people.
The kitchen is weak. There is almost no choice. For olinclusive chicken meat soup compote tea
Sparse
Burgers on the menu stand like a wing from an airplane while inside there is not meat but a footcloth
The hotel looks very pompous, but inside everything is very sad and without delicious. The rooms are all old and "dead", the reception only smiles, but you will not get any help. Dirty pool. In general, a maximum of three stars.
Tired interior, not organized staff, not delicious food.
The staff in the dining room is a complete mess, it's just dirty in the evenings, the tables are not served, you will run after the staff to organize banal forks and knives.
Food selection - the same 4 dishes of average cooking quality (pasta, fish, chicken, rice) . Salads are so-so, sweets are just rubbish.
No more than 3 stars. Stay - February 2023
I didn't like the hotel. I do not know why everything is fine in the reviews since August, if everything is not good! Maybe something has already changed during this time.We're going for the third time, and here it's like another hotel. Firstly, the menu is small, the food is very spicy. After each meal, there was heartburn and abdominal pain. Children had nothing to eat, and in principle adults too. The Internet is not all over the room, in some rooms it catches, and in some it does not. They clean up here, as they don't clean up, they walked a couple of times on the floor and that's it. The carpet was not vacuumed, the dust was not wiped. Thanks for making the bed. You can't go to bars with your own food, you can only eat in the room. With alcohol, too. If we were fed normally, but here we can't even eat our own food. Poor service, especially in bars. They seem to pretend that we are not there. And they delay on purpose. They play or talk on the phone, although they see perfectly well that we are here. There are some parties, but only for locals. Because of them, the beach is often blocked. You can not swim or walk.
The first line of the hotel. Perfect with children. The beach is clean, white sand, fine)) it is worth taking for all inclusive, because alcohol is very expensive
The hotel is gorgeous , the views are just super , the first line , 50 meters to the sea .
The food is disgusting like in Turkey in 3* stars.
The staff is initially aggressive towards the Russian-speaking population, although they themselves are visitors from different countries. I was very disappointed with the service of the staff at the bars, cleaners and other attendants. In the Emirates , I still wanted to get a little proper service and maintenance .
Excellent hotel, huge rooms, everything is very high quality , there is a forge in the room , the hotel is within walking distance from the shopping center, with a separate liquor store,
Great hotel, decent rooms we had a rest in delux. The beach, the sea is gorgeous. The food this time is for 4, because according to the menu, it was difficult to understand what kind of dish it was. The rooms were cleaned every day, well done. In Rassal Jaime rested for the fourth time. We recommend the hotel.
By no means take this hotel now. There is a reconstruction of one of the buildings, smog all day from construction, in the evenings the rumble from the descending repair waste through an iron pipe. There is no more creepy place right now.
I am very upset on this visit (I have never seen such dirt in the rooms!my daughter's legs were already black from the dirt on the floor, the dust was just as thick as a finger!I, having paid a lot of money for a vacation, wiped the dust in the room myself every day ((to say That I'm in shock is to say nothing!holes in the curtains, the headboard of the bed is stripped. The feeling that they settled in a hostel, and this is a deluxe room!only the beach is still beautiful. The food is normal. but this is a maximum of 3*, we will never come again, to my great regret. Rested from 30.11.-11.12.2022
The food is monotonous, tasteless. On the third day, I didn't want to eat anything. There is no entertainment, the whole vacation is on the route room - beach- pool. There is nowhere to go outside the territory. Turkey is 100 times better. One of the advantages is a huge clean beach, but there is a problem with sun loungers.
If you are going to come here, think carefully! There is no animation, the food is without frills, you can go to the meal once)))) so if you want to stop by later for dessert or coffee, they won't let you in!!! Absurd of course, but a fact! So much for all inclusive))) at the bar for free, three cocktails are not delicious and beer, everything else is for money. I'm upset! I expected something completely different!
We got to repair without warning. The quality of the food is worse than it was. Children's animation has gone down in history. The hotel is tired and in need of renovation.
Ooo this is my first hotel in the Emirates. The service is cool, they lick you right, the rooms and the balcony are big. But boring, there is nothing of entertainment.
Vacationed at this hotel in September 2022. In terms of nutrition, this hotel is not even close to 5 stars, there is also no ice cream in the hotel, even for money. They have a great beach! The staff in the restaurant is normal, but the bar "Fresco" is not very friendly! Only the bartender on the beach named ROBIN in the "White Bar" saved the whole situation, for which I thank him very much!!!!!
Well, but the staff is not very loyal, if not for Tatiana at the reception.. I would put 3*. To the management- appreciate Tatiana, she is your diamond for Russian guests.