I want to express my gratitude for the excellent corporate event. Excellent administrator Ekaterina helped me with the choice of room and with the choice of dishes, the waiters were great, they were always there, there was nothing to do, just relax and have plenty of nap. I want to mention the cuisine, delicious dishes and beautiful serving, large portions
Terrible! Just blatantly bad!
The company booked a room two weeks before our event. And on the eve, we ourselves wrote to clarify whether it was possible to move the time, and we were told that our reservation was canceled and given to other people. No one warned us. We could just come to nowhere in costumes (we have a costume party). And no one even apologized to us in elementary terms. Messages are not answered until you ask a couple of times. It's a nightmare. What kind of service?! How can you cancel like that? Why did you take the phone number, at least you would have warned us, we would have found a normal place for ourselves. Thanks, damn it!
I liked the service, although the price is higher than in other establishments, and the taste is not wow, but edible
See original · Русский
А Я
Level 4 Local Expert
October 3, 2024
We organized a team building in this institution, I would like to say that the service in it is terrible! The administration ordered to place an order for the entire amount of team building, and not for a deposit, saying "There are too many of you, we will not run around with your orders", all the drinks were brought at once! I.e. the next glass of beer was already warm and without gases (by the way, beer is diluted with water there). Cocktails are made with vodka. In general, the experience was negative.
When booking a room on Monday by phone, no one announced the terms of the reservation, that you need to make a deposit, the amount of the deposit. On Saturday, when I came to the institution, it turned out that my reservation was canceled. It turned out that I received a call the day before (a whole 1 time!), unfortunately, I could not accept the call, and this seemed enough to the administrator, although in such cases all normal institutions and services at least make several calls, and also usually send SMS / write to Viber. Guys, the year is 2023, well, there are so many communication channels! No one apologized, I listened to excuses like "well, I didn't talk to you then" when trying to figure out why they immediately accepted my reservation without explaining about the deposit. It was lucky that another room was available, they threw off 5p for an hour, thank you for that. It's a shame that the administrator did everything to make me look guilty, but she didn't even apologize for her employees.
A great place to spend a holiday! I celebrated the anniversary, I really liked the presence of separate rooms! The song list is updated, popular tracks are available) But! Take rooms with a reserve for more people. There were 9 of us and a room for 25 people. It was perfect, there was enough space, including for dancing!) The prices bite a little, but it's definitely worth it!) I definitely recommend it
Cozy place!
Friendly and attentive staff!
All with a good mood, with a sense of humor! even the guards are easy to lift, despite the seriousness of their work!
It's a good place. The staff is polite and attentive. The check is average. There is a small assortment of food to choose from. The deposit is 60 rubles.
Celebrated on March 8, I really liked everything except the kitchen)))) It is clear that they do not go to such places to eat, but it is necessary to bite something decent anyway) The kitchen is a fat minus!
Acceptable price, they work all night, so there's definitely enough time. The staff is polite, everything was explained, set up (we rented a separate room). The sound insulation is super. Delicious cherry cider, good hookah. The choice of songs is good, the technique works perfectly. We had a great time together)
A pleasant place! The food is delicious, the atmosphere is good. Karaoke can be sung as in the rooms (deposit and + room fee per hour) so it is in the common room (just a deposit).
Well, 07/28/2023 is my most spoiled birthday! We arrived at the club, announced that we had pre-ordered a package for birthday parties. I made a reservation and made an advance payment. The guy told me that I needed to pay off, he named an incomprehensible amount...upon clarification, we went to look for the receptionist's girlfriend. She found the order form and accepted the payment. She also clarified that we plan to extend the reservation for the room after 11. It was said that there is no one after us yet. OK, I asked you to warn me if anything happens. I also added solyanka soup to the pre-order, specifying whether it is possible to order it at this time. The order was accepted, warning that it would not be served immediately, you need to cook. So, we're at the table. We are served cold snacks. Three Caesar salads with shrimp are served on the table...all three with chicken...We'll get a waiter. They offer me to check my pre-order, convincing me that I chose it myself...we check and make sure that Caesar with shrimp was ordered. I'm taking the salads, waiting for a replacement. About 20 minutes. OK, anything happens...The salads were brought. And the shrimp is partially with a strong rotten smell. Some are normal, some are just smelly, rotten, spoiled product. The waiter shrugged his shoulders, saying, everything is fresh. After a while, some food is brought to us. To the question of what it is, the answer is: your "Peasant snack ". We didn't order it. Dispute. You added it upon arrival. Yes, they added a hodgepodge...but they don't cook it...but this dish was not ordered...the officer leaves to sort it out. He returned, took the food, saying that the receptionist had made a mistake, she had heard it wrong. We rest, we ask for tea later. An order for a kettle, black tea. The waiter asks you to choose the taste, names, choose with ginger and I clarify, is this black tea? Yes...and they serve us green...The tea is delicious, okay, let it be like this, we'll be patient. But, for a company of four people, we were served a pot of tea and one mug. We call the waiter again. We ask for cups. I brought more. And one teaspoon for everyone. And then, closer to 11, they ask me to pay off. I go out, I say, we want to extend the room. And the receptionist girl (name is Ekaterina) replies that it is already booked after us, and after 10 minutes you must leave the room. To my question, how is that? After all, I warned you initially that we plan to extend the room, asked you to warn us, if necessary, we will pay extra. In response, with a boorish face: they call me, I book... Summary: this is the first time I have encountered such terrible service, such incompetence of employees. This evening, everything was done as badly as possible by the club in the person of its employees. And I understand that I won't be coming here anymore. And I don't advise anyone. P.S. The only person who behaved decently that evening was a security guard (unfortunately, I didn't remember the name).
Horse prices are here on weekends. The reservation is almost 2 weeks in advance, so you also need to throw an advance payment if you book a time after six. But that's just about the rooms. I haven't been to the common room, I can't say anything.
An atmospheric place with the best staff in the part (the waiter and the guy administrator need to refine their communication skills with customers).
Good equipment, easy to set up, good sound.
The hookah master made a perfect mix for our requests.
There is one difficulty (rather related to events) the kitchen and bar are open from 18:00.
It seems that before this time, you can interrupt me with coworking or delivery, but as soon as the time is 18:00, you should have nothing at all. Throw it out, eat it, or move it to another dimension.
This nuance certainly caused some discomfort.
Great rooms. For a different number of people. Mirrors. Furniture. Table. Carpet. Cozy. I recommend. And promto popetb. You can celebrate the day or meet with friends
It is a pity that the administrator cannot familiarize himself with the basic rules of the institution in advance. Apparently, we had to pay extra for the air conditioner, but we were not offered such a service. Thanks for the spoiled mood!
Let's go through the minuses right away: we booked for 4 hours, the administrator made a mistake and decided that for 3, after 3 and a half hours we came in with a dissatisfied face and said that we were allegedly already delayed for 30 minutes (although it would be possible to explain normally and find out what the reason was), the food is such, in the the room, as you can see from the photo, is not very clean, someone's cigarette butts got to us
In principle , the staff is not very friendly , there is no special desire to return to this institution anymore
I celebrated my birthday with friends at the karaoke club, AST Club." Everyone liked the separate room with sound insulation. The food was fresh and delicious, large portions, which is not a little important. We were pleasantly surprised by the prices.
Friendly staff showed and explained how to use the equipment (it was the first time). I advise everyone, let's come here again.
I recommend it! The atmosphere is fire , the kitchen is super, everything is very tasty, the staff is attentive, the service is excellent. There is a large selection of songs, and the sound is generally gorgeous. If you have a rest, then only here!
I was at this institution for the first and last time today. I really didn't like the service. The kitchen works very slowly, the hot is carried for an hour and a half, the water from the bar is 30 minutes or even until you go for it yourself, but the bill was brought in three seconds. The music is very specific.
The VIP room seems to be decent. But the prices are willing to leave the best. The money was not refunded when we immediately changed our mind about sitting, but the staff is polite. VIP room deposit 200 + room +80 . 0.3 cola, sprite 5BYN.It's better to rest at home.
If you take a separate room, it's just great, you hang out with your company, you eat at your own pleasure, they also bring drinks.
See original · Русский
Show business's response
Антон Ш.
Level 8 Local Expert
November 6, 2023
A luxurious place to celebrate with friends. It is quite difficult to find karaoke in Minsk, so that it is without chic for a lot of money or without a fringe with hair. And here there is a common room, but the most beautiful thing is that there are separate rooms for rent. I was celebrating my birthday, rented a room for 15 people for 60 rubles per hour. It was awesome. The staff is polite, everything is very sensible. We had fun with pleasure.
We often relax here with our friends! A wonderful place! A big plus in individual rooms is a stylish interior, good sound insulation, convenient waiter call via the button) A wide selection of songs for every taste! Affordable prices and especially delicious cocktails)) Thanks to the staff for prompt answers and pleasant service!
I celebrated my birthday in room 6, I really liked the format of the institution: there are separate rooms for companies, there is also a common room with a program. The kitchen is delicious, everyone was satisfied
It is a very cozy and beautiful place.
The room is equipped with sound insulation, dimmed light, beautiful interior with upholstered furniture.
The staff are very polite, friendly, helpful and always ready to help.
The prices are reasonable. A great place to spend a good time surrounded by loved ones
But it's better to bring your own food and drinks. It turns out to be much cheaper this way
See original
2
3
Show business's response
С
Станислав Горнак
Level 6 Local Expert
August 16, 2024
It's a terrible place! The food is cold, the return on a weekday is more than an hour (salad, etc. ) the bar is 30 minutes long. They didn't ask for the roast steak, they brought it raw, not even RARE.
Long, just cola with syrup, a touch of alcohol only. Only one thing pleased me, this is high-quality karaoke.
We were in this institution not so long ago, booked at one price, paid at another, higher, and did not bother to warn about the increase, although the time for it was a week. At the entrance, the bags were searched, then everyone came looking out, even under the table they were not too lazy to look. I'm surprised they didn't search me when I left. I don't recommend it.
I have never seen a worse place and conditions in Minsk... We rented and paid for a karaoke room, but you can't go upstairs to the common room))) one youth is about 20-25 years old. The administrator is not well-mannered..
Excellent staff, polite, caring. They explained everything: how to work with the remote control, how to close the door tightly and how to pay with a mir card. Thanks)
The staff is nice, friendly, this is definitely a plus.
Karaoke is something average for the city of M.
In general, a normal institution.
Of the disadvantages, it is not possible to talk in the common room because of the music, it is not possible to communicate in such a place.
It is suitable for dancing and entertainment, in the middle-price segment.