I visited this institution once again on a weekday with a group of friends. Besides us, only one company was resting in the institution, MMZH, one of them was clearly in an inadequate condition, with her husband she climbed up to our table, almost sat on her knees, climbed to hug and in every possible way attracted attention in a very vulgar form. We were a little bit lazy, but what can I say, we tried not to be led by these cheap provocations. It turned out that the second couple from that company is the bartender of this institution with his wife. They behaved decently. But when I went out to smoke - on the street, this so-called bartender began to abuse me and my friends for allegedly showing them something there. The character was drunk and did not behave adequately. Okay, as they say, let's go, let's go on singing. Further, it turns out that they have only two "free" microphones for guests, and there are three of us singing. It's very surprising for karaoke of this size. For an additional fee, the DJ "kindly" agreed to provide "his" third microphone, he offered to determine the amount of the "donation" at my discretion, referring to a very small salary. I agreed to pay 5 rubles for the third microphone, but as it turned out it was only for one song). We're moving on. I wanted to go out for a smoke, asked to get my jacket from the wardrobe of an employee named Igor. Igor demanded a token, I couldn't find the token and asked him to just give me a jacket for a while while I smoke so as not to freeze, and when I go back to the institution, I will look for this token. Igor refused to give me my property, he was not taken by any arguments that my friends were here, that we had paid the deposit, that this was my property and he had no right to keep it, etc. Unable to withstand such a humiliating attitude towards me as a guest of this institution, I decided to make an entry in the book of comments and suggestions, where I offered to hold a conversation with Igor on preventing conflict situations with guests, especially on such petty occasions. Igor countered everything by saying that he could not know which jacket was mine, that he had no right without a badge, etc. Further, he himself admitted that I did not take this badge, because I came and "threw" the jacket (hopefully not in his face) and went to the toilet. To my reasonable question, so where is this token, if I did not take it, he could not answer. My offer to look at the cameras was categorically refused. In general, there are 8 people in the institution, Igor remembers that I "threw" a jacket to him, but he does not remember which one, refuses to give it back, refuses to solve the issue in some other way, demands to pay money. Well, the money is paid, he gives me a jacket, with the words - tell me what's in your pockets. I say that he will not rummage in my pockets, and in general my vacation is ruined, Igor is personally to blame for this, that my opinion is complete unprofessionalism, rudeness and violation of the laws in one bottle. Igor considered this unacceptable behavior and forbade me to return to the gym. I was blown away, the money was paid, the service was not rendered in full, I demand to refund the cost in such cases. Refusal. I say, are you sure this jacket is mine? He says the guards will come now - they will figure it out and press the button)) In turn, I called the police, because I believe that this behavior is complete arbitrariness and fits the article of the Criminal Code of the Republic of Belarus. The guards arrived, the police arrived, they took an explanation from me, because I did not violate anything, then they came and left, but they refused to take a statement... The horror. In short, I won't set foot in this diner and I'll tell all my friends. About the token... if I did not take it, my friends did not have it (although they had their tokens with them), it is not possible for me to lose it... I had such a thought - and maybe it would happen that Igor kept it at home in order to shake off 10 rubles? Well, as they say, BG is their judge.
See original
5
1
Ирина Дущак
Level 10 Local Expert
September 29, 2024
Karaoke is good, the sound is great, the food is delicious
They were not allowed to sit on a chair with their feet on the armrests, justifying this by the fact that someone might freeze. When you put the chair in such a way that no one can get out there, ask them to sit down "normally" anyway
What difference does it make how I'll sit if I came to the institution to relax and didn't bother anyone?)
Excessive and biased attitude of employees.
The number one choice if you want to relax with friends, sing songs even if you are not a professional but love to sing, the only place where there are separate large rooms.
The place is not bad. But there are no popular songs, the menu is small. They called in advance to find out if there was a sambuca - they said yes, but, unfortunately, when they arrived, it was not there. The staff is very nice)
I liked the karaoke club.
But the repertoire of 50+ has failed.
Not all the songs were found that I wanted to sing.
The kitchen is good.
The staff seemed very strange to us............
I came across the ast club by accident.. In the minibus, an advertisement was shown on TV that it was karaoke with separate rooms, and then I immediately realized that I had to go. We've been with the company 3 times already - I'm happy)
We were there. The air conditioner is broken in the VIP room. They were transferred to an ordinary small one, they took everything early for the price of VIP. The administrator does not make contact, he did not want to reduce the price, only excuses. They charged 10 rubles for a broken glass for 1 ruble. I don't recommend it.
It's a great place. Separate rooms, where if the sound insulation is not complete, then it definitely does not interfere with you or the rest of the visitors. The room for 4 is quite small, but quite comfortable. It is convenient that only you are in the room - you do not depend on anyone, you are not shy, modern at any moment to stop the song or replace it. The catalog of songs is huge, you can search by name, you can search by artist.
Private review:
We were sitting in room 6
1. The sound is one of the best I've heard in karaoke
2. The hookah is excellent
3. The waiter is just a darling
If you want karaoke, go ahead
The service is terrible. First they asked us to come 30 minutes later, then we waited 20 minutes for them to come to us to set everything up, then another 20 minutes to accept the order, the last one was not brought at all, but included in the bill. Dubious thoughts remained after the visit.
I would also like to suggest changing the sign at the reception a little so that all the information is written on the one hand, and not on the front ‘you can have your alcohol’, and on the other hand ‘only until 18:00’
Noted by others. The terms of payment and deposit at the banquet do not match the reality. They come up with any excuse to make more money. Space prices. The staff is not aware of the moments of the banquet, we were allowed to have our own alcohol, the guard flew in and yelled that you have separate rooms under the table. Begging for tips
We had a rest at the institution with our friends on 03/07/12 in room number 3! Absolutely ruined the evening!The place is mediocre, the staff is disgusting, they absolutely do not know how to work with customers, the kitchen is not just terrible, it simply does not exist!We will never go back there again, I have not seen worse places in Minsk for a long time!
The worst place in Minsk I've been to , they want to cheat everywhere for money , the food is disgusting , the service is terrible , they carried food for 2 hours
I've been to this place, it's disgusting!!!!! The ordered dishes were brought only an hour later and with a police call, because they did not want to return the money. The so-called deposit was never returned, they said get it from the menu, we do not refund the money. The choice is yours......
See original
2
3
Инночка Чигирь
Level 6 Local Expert
April 27, 2022
Just a chic and cozy place😻 excellent acoustics and courteous staff👌 very beautiful interior , especially the VIP room😻
A great place for privacy with songs in a separate room. It was very funny. There is no need to wait an hour for a microphone in the common room. Eat as much as you want for your own pleasure. I don't know about food. We just drank and ate)) We will come again
In general, it is good. But, dear owners, call a good presenter once so that he adjusts the sound for you in the common room and let your guys not touch the settings.
Good equipment is nailed by users ((