Devyat Zhizney
383 reviews
June 22, 2024
Dream team ⭐
November 17, 2024
I wanted to express my gratitude to the administrator of Zlata. The girl is very kind, polite, sincere, responsive,attentive and sensitive. There is an insane love for animals. When visiting this clinic with my pet, she calmed me down a lot. I had to go to the exchange point, I was with my pet at that time. A very, very wonderful person and employee.
It is very pleasant when you come to any place, and even more so in such a place (pet disease is very morally difficult and painful) and such good employees meet you there! I would also like to note that the clinic is very clean and tidy. The doctors themselves are also kind and attentive.
Thank you very much!!!🌸🌸🌸
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November 3, 2024
I applied to the Nine Lives clinic to vaccinate a cat. I had good impressions about the clinic: the staff is kind and helpful, the clinic is cozy.
Administrator Alina Rusina spoke in detail about the vaccination itself. At the reception, senior therapist Mikhail Kulakovich carefully examined Casey's cat and gave recommendations on pet care. The vaccination itself was painless. The kitty sat quietly. The second stage of vaccination is ahead, we are looking forward to it ♥️
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1
November 25, 2024
An unambiguous recommendation!
I thank all the clinic staff who were contacted after seeking help.
We express special thanks to the doctors: Anastasia Alexandrovna Semenova, Anastasia Andreevna Selyuk, Olga Alexandrovna (hospital doctor, unfortunately I do not remember the last name), Ivan Vilkitsky, Andrey Gevtsevich! Thank you very much for your professionalism,prosperity and development clinic, attention, sensitivity, patience
I thank the assistants Victoria, Maria, Andrey Shishkin🙏
Thanks to all the girls-administrators for clear answers to all questions, for keeping in touch with the hospital doctors, and we knew that everything was fine with our dog. 🫶
It was here that the diagnosis was correctly established, all studies were carried out and timely and adequate treatment was prescribed! No one has ever shown impatience, irritation, or discontent. Everyone was extremely polite and friendly (this is important for nervous owners).
Now our Monya is recovering and recovering!❤️
I probably didn't mention all of them, I just couldn't remember them out of excitement. But sincerely, from the bottom of my heart, I thank everyone who helped us!!!
I wish the clinic prosperity and development!
Doctors get the desired salary, satisfaction from their labors, and happy and healthy pets-patients and their owners!
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October 23, 2024
A dog was recently operated on at this clinic. The recording was done quickly, without waiting in line, at a convenient time for us. We were pleasantly surprised by the cleanliness of the clinic, the arrangement of offices and waiting areas.
I would like to express special thanks to our doctor and surgeon Dmitry Badulin. Initially, the choice was made in favor of the clinic only because of the good reviews about Dmitry's work, and we never regretted: the work was done wonderfully, the seam looks clean on day 3 and heals very quickly. The dog is already active and leads a normal lifestyle. Dmitry answers all questions clearly, clearly and in detail. It is immediately clear that a person knows and loves his job, and treats animals with special tenderness and attention.
Thank you again, we will continue to contact this clinic and, directly, Dmitry Badulin.
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November 3, 2024
From the bottom of our hearts, our family is 6 people and a dog-beast named Lola! - expresses gratitude for the responsiveness and competence, caring and professionalism of the entire team of the veterinary clinic "9 lives". We are especially grateful to the doctor Sivak Vladislav Dmitrievich (primary appointment), the ultrasound doctor Roman Tchertopalov and our hero Lazovsky Viktor Rostislavovich. Many thanks to everyone for your hard work!!! May everything be fine in your life!
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2
November 11, 2024
I'm treating my cat here, as it's close to home. A new room, everything is spacious and modern. The staff is normal. Doctors are different. Someone is attentive and wants to figure out the problem, someone is working according to the protocol. They had an operation to remove the paranal glands. Everything is OK. The prices are awesome.
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1
January 3
I would like to express my sincere gratitude to Andrey Valeryevich Getsevich and Roman Gennadyevich Chertopalov for your care and professionalism in the treatment of my pies. It was a long and difficult job, but thanks to your attention and caring, my sweet pies are healthy and happy again. You are true professionals in your field, and I really appreciate your hard work and kindness.
From the bottom of my heart, I thank you many times for everything you have done.
Hepik and Elvi.
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August 12, 2024
A little introduction for the hosts. If you are not ready to take responsibility in the struggle for the life of a living being; if you are not ready to spend really large sums on treatment; if you are not ready to watch and watch over a small family member all night long - get yourself a cactus.
Yes, it is expensive to treat animals. Why? Yes, because it simply cannot tell where it hurts and what is happening to it.
And now about the clinic.
Thank you very much for trying to save our baby from panleukopenia. We picked up our small gray miracle in the warehouse. The smallest, most underfed of the litter. And so, in another clinic on 04.08, she was diagnosed with this damn terrible diagnosis, with just a crazy fatal outcome. They advised us to contact 9 lifetimes, which we did. We were warned about the amount per day of the infectious diseases hospital in advance at the clinic where the diagnosis was made. Yes, we were ready for this, we knew what we were doing, just as we knew that the chance to save a life was critically small. During the initial examination, the girl receiving us calculated the maximum possible amount per day, warned about the mortality and tactfully left to give us time to think again. But we have already decided everything for ourselves.
Yes, there was a dynamic, but in two directions. The gastrointestinal tract was launched with a fight, peristalsis is very weak, but at least it has already appeared. But the tests were not encouraging. But what can you do if a very small weak body cannot be cured with one magic pill.
A couple of days later, we were already recognized at the reception desk.
The clinic's guys did everything they could, I'm sure of it. The little girl went from one shift to the next like a totem.
Doctors kept her informed about her condition morning and evening.
But, unfortunately, on August 9, our girl began to lose ground more and more. It was excruciatingly painful to watch, but we continued to do everything we were assigned.
On August 10, it was decided to let her go to the Rainbow painlessly, since the body could not get out even with the help of treatment. The remedy was introduced immediately after our request.
Unfortunately, my husband and I didn't really remember all the doctors who did their best to give the baby a chance.
The last ones who tried to "pump out" our cat-child were Olga Alexandrovna Sodel and Andrey Shishkin. Special thanks to you from my husband and me and the little Bun who went to the Rainbow! We all tried together.
Masters, remember: we are responsible for those who have been tamed.
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December 27, 2024
Many thanks to Ivan Andreevich Vilkitsky and his assistant for examining my dog. I have a Shiba Inu, and many people know that they are hysterical. I had to fluoresce her eye and what do you think... two young and handsome guys twisted and looked at her eye, it was not easy, but they did it. The guys don't specialize in this at all, but they did it. Thank them very much, we made sure that there was no injury and calmly (the hostess is for sure) went home. I apologize only for the fact that we waited for the night and arrived (it was possible earlier, but I didn't dare, because the best ophthalmologist didn't work out and I thought everything... but the really best guys did. Ivan, you definitely have an ophthalmologist somewhere, maybe even the best of the best))))))
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August 5, 2024
Many thanks to the administrator Zhanna and the veterinarian Balyuk Andrey Nikolaevich for the prompt reception, professionalism, assistance and special thanks for the human attitude - on August 3, 2024, the son, left with the dog, pinned his paw on the front door. I was very far away (400km). I called the clinic. The administrator organized everything clearly - after talking with the doctor, she called me back, after the appointment the doctor explained everything to me on the phone and reassured me that it was nothing serious. Then the receptionist Jeanne also called back, saying that the reception had passed, and everything was fine - nothing terrible or serious. Thanks for the support. Thank you, Zhanna and Andrey Nikolaevich - success in your work, grateful patients and all the best.
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1
January 9
If our cat Simka could talk, she would say, "THANK you very much, Doctor."
I would like to express my deep gratitude to doctor VLADISLAV SIVAK for his professionalism, efficiency, responsiveness and kind attitude!!! Vladislav has already become our family doctor!!! This is our second pet being observed and treated by Vladislav. We went to the doctor with various problems, including in a very difficult situation, and always received the right help and treatment! And our four-legged pets do not resist and always behave calmly at the reception!
Thank you to the 9 Lives clinic for the professionalism of your team!! 💯
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October 24, 2024
I applied to this clinic because there was not much choice, it was round the clock, this is a plus, the cat Luntik, could not go to the toilet in a small way, like everything was done, urine was taken away and all that, BUT! Guys, I do not know how, but you did not say probably the most basic thing that you should not give to a cat licking the whole thing, in the end he licked it so that everything was very swollen, the cat was in great pain....These guys are on your conscience, I'm not a doctor, and you forgot to say a banal thing!!!
Well, I also want to note the prices, I've never come across veterinary medicine so much, but my eyes were big, they seemed to do ordinary things from the prices, nothing straight serious....Okay, their clinic, their pricing policy...but even I don't really want to go there anymore, by the way, the day in their animal station is around +-900r, which they impose on everyone, it's a pity that prices for veterinary services in our country are not regulated....
p.s. Guys, I'm not going to fight with you here, a pre-trial claim, then a court, I have all the conclusions of your "best" doctors on hand, then you will say in court what a "top" clinic you are, all the funds that the court decides to collect in my favor, I will send to help animals, with my everything is fine with the cat, don't worry, thanks for that, I have already told other doctors who don't say that they are the best in the Republic. And for people who want to go to this "best" clinic, please read their book of comments and suggestions, there is just darkness
We will also ask the tax authorities to check your organization for issuing checks and maintaining all accounting books, so, just in case, you didn't give me a check for 1 (night) appointment...repeat the violation....how is it?
Don't forget to reply to my complaint in the comment book, you have 14 days
Tell your clients here in the comments how you did not give the cat to the guy who wanted to take him to another clinic until he paid you the money, he was ready to leave his passport, especially since you had his data, and the cat was in critical condition, but your "top" clinic of course chose money, while I was there, the cat had cardiac arrest and your "top" doctor said that probably you don't need to fight for his life and you need to let go, I don't know if you saved that cat in the end or not, but the commercialism of your clinic just killed me....
p.s. Well, for the sake of your comment, tell me, are you 10 years old? You discuss what I do, point to some comments from other clinics, come and I'll show you what else I do, write here in the comments, read the law on personal data protection 99-3 at your leisure, otherwise I see you are not competent in these matters at all, but in your comment you noticed that I I didn't want to tell you the apartment number, maybe you should go to the circus to work part-time? I pointed out to you a specific mistake that entailed a number of negative consequences, due to your negligence, and we are not talking about a night reception, but about a day one, and here with whom and how I came, where and what I do, what grade I put, yes, if there was zero, I would I set zero, I made screenshots of your "professional" response from the "top" clinic, I attach it so that people would see what you write in reviews to your clients
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10
August 9, 2024
At the most inopportune moment, I was let down on basic things.
I was in a hurry, I was late, but I went to this particular clinic across the city by taxi all the time because of the good experience with some employees.
The cat was vaccinated in two components, with an interval of 3 weeks. Everyone understood that the vaccine in Minsk had a quote "fortunately, finally", so I hurried to think that the clinic would have enough of it for 3 weeks. They offered to take a good one themselves.
There was no vaccine before the vaccination, but they assured me that another vaccine would work well. On the day of vaccination, they said that it was better to find an identical vaccine, otherwise immunity would not be developed... The result: not only the stingy one pays twice, but also the gullible one. Trust, but check. But I just wanted to trust and get a professional answer to my requests.
The most terrible thing is that the cat participated in all this, worried, suffered, and I found out that his vaccine was no longer on sale and considered uselessly spent resources that no one would think to return. The clinic did a good job of "splitting" the leftovers, including into my cat, and it paid off. Such things.
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July 30, 2024
Hello everyone, I've read the reviews below and I understand that you should always pay attention to reviews with one or two stars. My cat became very ill in the evening and we went to the doctor immediately. The choice fell on this clinic - nearby and night. At the reception, it was immediately determined that the cat had pancreatitis. They were placed in a hospital, it was Saturday. No one treated me for two days, because they could not prescribe treatment without tests, and the tests were learned only on Monday, i.e. my cat was only on a drip for two days to replenish the fluid. On Tuesday, they tell me that I need to put the cat down or put the phone on, but he will not survive the operation. We refuse to put him to sleep, he spends a couple more days with them, without appropriate treatment, since on 4-5 days I urgently pick up the cat and transfer it to another clinic. Prior to that, there was a conversation with the doctor of the 9 Lives clinic, who said that they no longer know how to treat the cat further and that they do not need any help, and plan to discharge the patient. My cat is on the mend in the new clinic! Of course, there will be a long recovery due to untimely and inappropriate treatment. The incompetence of doctors and their rudeness still outrages and fascinates me. And you understand how many animals were simply sent to the next world because of the incompetence of doctors.
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5
December 6, 2024
Good staff, helpful. And a convenient schedule, you can adjust the work, it's pretty clean and clean inside, there are practically no queues, so it's pretty cool.
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August 2, 2024
After visiting three clinics, they advised me to go to 9 lifetimes, Bonya decided to stick something in his nose on a walk))) having spent a bad night, we got to the clinic early on Sunday morning, the administrators at the highest level - the night one warned the girls at the reception about our arrival, and we made no appointment and voila - after 10 minutes we got to cardiologist Roman Gennadievich, I don't think even I had such a detailed map of life))) we did an ultrasound, they took tests and began to morally mature for anesthesia - the nose did not want to be cleaned in any way (Bonya is a core with experience- he cannot be anesthetized), the doctor told everything in great detail - about the heart, about anesthesia, and then offered to rinse his nose -suddenly it would help, the dog gave the doctor a look full of hatred)))), but I keep fingers crossed - it seems to have helped, anyway I ate at home and slept off after a sleepless night, me too))) tomorrow for a doctor's appointment - we are waiting for a trip, some with pleasure, some not so much))) the prices seem a little higher than in the city, but the staff, attention and care are worth it. The photo shows a satisfied patient.
I am adding a review - we have not forgotten about the endoscopist) we just didn't get to him on Sunday) on Monday we came to the reception again (I have a second cavalier, he also wanted to get to the reception, but after describing everything they do there - measure the temperature in the ass and clean the nose with a syringe - decided to stay at home) on Monday, the doctor also offered to rinse the nose - well I can say that after us he had to wash his clothes, wash the table, phone and computer, he prudently pushed the chair back) I've never seen a dog sneeze like that in seven years of dog breeding. Bonya ran out of the office dropping his slippers) at home the sneezes continued, in the evening it became scarier - I dialed the clinic- the girl at the reception promised to call back. After the meeting, an anesthesiologist, an endoscopist (here!!!! We did not forget about you) and the cardiologist - we decided to do the operation anyway, they offered in the evening and the next day - we made an appointment for Tuesday, but the meeting did not take place - a sleepless night, sneezing without a break and at 6.30 in the morning I take Bonya's hands and see that grass is sticking out of my nose!!!! Until he decided to get to the reception, I got it (photo of the grass is attached) and the happy dog and his owner (this is me, no less happy) fell asleep who is where))) Thank you very much for your work. The photo shows a surprised redhead))
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January 8
The best clinic in Minsk is for us! We used to be serviced by others, vaccinated, and tested. But when my dog faced a really serious problem, no one could help, and they couldn't watch your pet die. They turned into Nine lives. And here you have a normal full examination and qualified help. After two days of inpatient treatment, my pet went on the mend, and now he is completely healthy! They were talking about euthanasia in another clinic! What a blessing that we turned here! The prices are not small, but now I understand why and I would give more for such an approach and professionalism. Many thanks to all the staff for saving our family member's life!I definitely recommend this clinic!
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December 30, 2024
I'm writing a review with an already dead dog in my arms. Grandfather Sema lived a long and happy life, who cares - 14 years.
I have contacted you repeatedly in emergency cases, BUT they helped!
Next, let's go through the points:
1. Old equipment. Oxygen device (I do not know the name, who understood that understood) He's already yellowed with age. Are you serious?
I don't like counting other people's money, but as an uneducated fool, it seems to me that it's better to buy equipment rather than reviews.
2. The same device. They put me and my pet somewhere in the hallway, dragged this misunderstanding on wheels, and gave me a tube WITH A SYRINGE AT THE END! Don't you have the money for the equipment to make it human? And I sat for an HOUR holding this syringe MYSELF and paid the money for it. By the way, the rat was tossing and turning, and I had to constantly look for a position so that he could breathe oxygen. KARL HIMSELF! Thank you so much for your help, the oxygen tank costs up to 20p, and I paid 3 times more for the services.
3. The attitude of the staff. After the reception, you stay on free bread. No one will explain to you what and how to do with your pet. You pay, and then you're on your own.
And the icing on the cake!
Based on the last point, I think that, in principle, they don't care what's on you or your pet. Okay, you don't care about furry pets, but the customers... You don't care about them either.
A terrible thing happened today on 12/30/2024 in the morning.
Semochka, the best dog, became ill. Another attack. We ran to the clinic and you know what? She's NOT there!
There was no mailing list. I wasn't aware, but the situation is an emergency. You're used to the clinic being THERE! You run for help, and there... Nothing.
I'm sorry, do you sell buns? You're saving lives! They're not human, so what? By the way, there is more humanity in our smaller brothers than in us, and even more so in you (I have read the REAL reviews). There was simply no information about who you were or where you were. This is called NEGLIGENCE.
You moved in recently, which is 100%, because I contacted you about a year ago and I doubt you moved in the next day.
I'm already anticipating the clinic's sarcastic response (I've read too much, it's very unprofessional of you to respond LIKE THAT). Your job is to gain the trust of me or other clients and continue to drive your reputation into the mud, or try to get out of this situation with dignity and from others (many). By the way, the sarcastic answers and attempts to twist the situation didn't impress me, as I'm sure many other people did.
I'm not shifting the blame, but if I had known that you had moved, I would have taken a taxi right away, and my boy would still be alive.
These are all lyrics, draw your own conclusions.
I've got everything, there's nothing to add.
Rest in peace, best friend, family member and just a good boy Sema.
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August 12, 2024
There are very few doctors who specialize in small animals and rodents. We are very lucky that Anastasia is in your clinic. She is just an Acc!!! She saved our baby Bug- a decorative rabbit 🤗 removed 4 teeth, because of which he stopped eating and drinking🙈 She was in touch, sending photos of the operation, and all this at 4 a.m.!!! The highest specialist!
Of course, the removal of all the remaining 5 teeth of our 17-year-old cat Knight was entrusted to her!!!
All our animals feel great ❤
Thank you to your clinic and in particular Anastasia.
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August 7, 2024
Good afternoon.
I'll start with the main thing! Our cat was found to have a tumor. We applied to this clinic. As a result, in 2 days we drove around 6 in Minsk.
Beware of Andrey Nikolaevich Balyuk!
There is no more stupid and incompetent nedovrach, to put it mildly.
A man is just a businessman who sucks money for endless useless consultations that end with ivs as a remedy for all diseases.
An example of his professionalism:
he said that for vaccination, you need to open the cat's stomach under a second anesthesia for a day!!!
We made sure that he ... and went to another clinic. As a result, the woman connected an ultrasound without anesthesia, found the exact location of the tumor and carefully took a swab with a needle (the cat did not even meow).
Judging by other reviews, this is just a man who is dangerous to all animals! Thanks to him, a sufficient number of animals died.
The question is where is the management looking?!??!
I must say that the clinic itself is not bad.
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8
September 24, 2024
The vet clinic is wonderful, all doctors are highly qualified, always ready to help pets. Many thanks to the ultrasound doctor Kulakovich M.S. for the sensitive and attentive attitude to the cat Kuza.
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December 29, 2024
I was and I condemn.
I went to a specific doctor, but in general I will not take my pets here. It is precisely because of the way the clinic administration reacts to complaints and criticism in the public sphere.
Perhaps the chief physician feels that this is how he protects his staff from inadequacies, but in the end, it is he, the official representative of the clinic, who looks inadequate.
I can only say that, as a rule, people who write that their pet was not saved are in a state of grief. They live their grief like this, one of the stages is anger. And the stages of grief are universal, that is, even the chief physician of the clinic will live grief exactly like this: look for the guilty and write that too much money was ripped off from him, yes, yes.
And being rude in response to people who are having a very hard time right now is just a bottomless pit. Just put yourself in their shoes if you can.
Perhaps they don't teach this to veterinarians at the academy, but a good manager, who considers himself the chief physician and inspirer of this clinic, could take an interest in psychology at his leisure. Arrange a professional development in the field of emotional intelligence, let's call it that.
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October 23, 2024
P.I have read the response to your review. Firstly, there is no need to openly lie - your Misha DID NOT APOLOGIZE, if he had apologized, there would have been no questions for him. BUT HE DIDN'T APOLOGIZE. Secondly, they assured us on the phone that we could come and they would open it for us.
I understand that doctors may be busy. I don't understand why it was impossible to apologize and explain the reason for ignoring in a human way. I repeat once again - don't lie - your Misha didn't show us a drop of respect and empathy.
Thank you for saving Leva. It's a pity that you hurt us with your sadness.
It's a terrible clinic. Rude and incompetent staff. There is an absolute lack of empathy. They did not let us in at night, although the clinic is declared as round-the-clock and they assured us by phone that it was possible to come. We were standing in the cold at night with an animal in a box. We were just ignored. Our cat was hit by a car and we were looking for a place to take the animal to cremation. We called this clinic, they told us on the phone to come, we are waiting for you. We arrived, the staff stopped answering the phone and the intercom. Apparently, they just didn't want to accept the animal and ignored us for about half an hour, we called without interruption. We got through to the director, who called the clinic. It was only then that they opened up to us. When we asked why we were not opened, the doctor MIKHAIL KULAKOVICH said that he and his assistant were busy.)))) although they knew that people were coming to them with a dead animal. THERE WAS NO APOLOGY. Even if for some reason they couldn't accept us, they could have called and warned us, and not blindly ignored us. We were already under terrible stress. It's disgusting, people without a heart should have no place in the field of working with animals. Once again: IF FOR SOME REASON YOU SUDDENLY CANNOT ACCEPT US, LET US KNOW so that people understand what to do next. I do not wish anyone to face the sudden death of a beloved pet, and the most terrible thing in such a situation is CRUELTY, RUDENESS AND DISREGARD on the part of the doctor.
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8
December 25, 2024
A cold, uncomfortable building. Not every elderly person can climb to the third floor. The tiles on the stairs are slippery, by the way. It's uncomfortable inside the main room, it feels like oil is being traded here and it's not clear why you came here. The request for an email address stumped my mother ... other messengers are probably not enough. The reception rooms are directly located in a huge room, they are without a ceiling, respectively, just partitions with doors. At the same time, everything is clearly audible around. At the same time, the doctors themselves and the staff are good, there are no complaints about them, but only positive impressions! I am writing this more for the administration, maybe they will add a little comfort inside, remove this excessive "office space" and, for convenience, they will be interested in which messenger it is better for you to send information, and not just by email. In general, it's good that new veterinary clinics are opening, and it would be great if we listened to the feedback from visitors.Have a good development in the New Year! Thanks)
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November 29, 2024
We thank Roman Tchertopalov, cardiologist at the clinic for 9 lifetimes. He really saved our old doggie , who is already over 14 years old . They couldn't cope with high blood pressure and heart attacks until they got to Roman. Now we have been doing well for more than six months. I highly recommend this doctor to all pets. With great gratitude, the owner of the Sausage dachshund (according to the Kid's passport). We will definitely be observed here.
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October 12, 2024
A very pleasant clinic. Responsive and understanding doctors and girls at the reception. I was pleasantly pleased with the postoperative hospital, where the pet is under the supervision of veterinarians after surgery. I recommend this clinic
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November 22, 2024
11/21/2024 , in the morning at 10 a.m. they called the clinic to find out if an appointment was possible, to which they said yes, come. There were no visitors, we were asked about everything and sent to wait. On this day, the reception was on a first-come, first-served basis. It took about 15 minutes, 4 more visitors came. The girl who was the administrator came up and said that doctor 1 would be there in another 15 minutes because she was studying (although they said come on the phone), and to all this, the administrator also tells us we will accept clients according to the importance of the disease, and they said that we would not be the first (although we came first, and the reception is fine first-come, first-served). As a girl, the administrator identified the disease to say that we are not the first in importance. As a result, we went to another clinic, wasting time, and my dog died that evening.
Girl administrator, I'm talking to you, if you're reading this comment, quit running from there, you don't belong there, animals love you more!
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3
January 5
We have been constantly monitoring and treating our cats and our parents' cats for more than 10 years. Vaccinations, treatment of diseases, and operations were all conducted professionally and with participation. It is clear that the doctors working there care.
I would especially like to express my gratitude to Alice Klyantsevich for the professional approach and management of our cat with kidney problems for at least 5 years now.
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September 4, 2024
Disgusting service!they said that the cat has toothache.during two hours of being in the clinic, nothing was done except for 2 injections (one of them was analgin), blood was taken until she reminded no one reported.the doctor was sitting on the computer and very diligently wrote what, but where and what he wrote is unclear.the next day we went to another clinic, the price was five times less for the service, but the cat turned out to be poisoned, but not like a tooth (and + you saw what the cat already had, but they didn't tell me) Thank you more for killing the cat.the cat did not have an aneurysm 5. she had liver failure and it was in the anazils and you hid it, but you hid it.And I didn't brag to anyone.and when the cat was touched, it is clear that something hurt her and she was in pain, and for this I brought her to the clinic
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5
January 12
In general, the doctors are good, the doctors feel like they are at a higher level than in other clinics I have been to. When I came, they were never rude - first of all, I'm talking about doctors. I hope they will also maintain the quality of service and professionalism. The price tag is high, but it's possible that almost all clinics have that much now, but the most important thing is, of course, the pet's health. It's all clear. They work around the clock. The rate is higher at night. Parking can be difficult.
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December 29, 2024
I want to tell you about my experience contacting the Nine Lives clinic. The most annoying thing is that I can no longer give my answer to the answer that the pisarchuk clinic writes. He's kind of creative in his answers about customer bullying.
When your dog needs help, you no longer think about how much it costs, but when they really delay time to get more money for their services, it's bad.
We treated our dog according to the agreement that we would only get an X-ray from the tail (all phone records stating that we did not need any unnecessary consultations before and after the X-ray should be recorded). We only asked for an X-ray, and the administrator clarified this issue with the doctor who was taking it at the time. Yes, I was warned that the tariff would be increased after 21 hours. We arrived at about 20 o'clock, we were recorded. We expected to arrive after 9 p.m., but we were sure that the agreement would be extended during the evening shift.
As a result, we paid an increased X-ray rate (as expected, about 50p), but we were charged about 90p for the reception.
Yes, I expect Pisarchuk to write that the night shift is not "psychics" and they cannot see about the arrangements of the previous shift, but guys, you it seems to be a "serious" organization, and you should be aware of such arrangements between shifts!
And it is not the responsibility of pet owners to remember and warn you about this)
We are waiting for Pisarchuk's reply that we are saving on the health of our pets, that we did not warn the administrator about the preliminary agreement and blah blah blah.
I no longer hope that I will get back the 90 rubles of money that I was charged for, but I hope that my review will help the owners decide on the clinic they should or should not contact!
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1
August 18, 2024
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My bulldog choked on a branch at 3 months old, they took it out and apart from Almagel they didn't assign him anything, and a month later he died.
They did not remove the branch carefully, they touched important organs for his life, and after contacting them on an emergency they said, well, only at night, and this is at double the rate, because this doctor has finished the appointment, and he will have an appointment only at night.
My baby died from the fact that doctors don't care, but good equipment, so tell me that you must bring HIM FOR CONTROL!! There was no difference in money, as long as the little one lived.
I don't need your replies, you've ruined my best dog.
hate
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5
October 28, 2024
A clinic where a very friendly, tactful and professional staff is not cheap. If necessary, only here. The overnight appointment was significantly faster than at other clinics.
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December 23, 2024
On July 3, our dog got hit by a lawn mower. The skin on his neck was cut. We called the 9 Lives clinic and explained the situation. It was about 18 o'clock. We were immediately warned that the tariff would be doubled from 21:00. I said we'd bring the dog back before seven. As we drove, we kept looking at the clock and whether our dog was breathing. We were in a hurry to save him. We arrived even before seven. I was shaking all over. I was offered valerian. But... They just put the dog down to die, they didn't do anything to save him, they just waited for five hours to bill us at double the rate. The dog was bleeding profusely. They didn't do anything!!! Then they said that there was no point in saving!!! That even if he survived, he would be insane. Bottom line: they tortured the dog for up to 23 hours, allegedly resuscitated him several times and reported that he had died. They issued an invoice and here it is: the dog was lost, the money was paid, A GOOD CLINIC!!! Complete indifference to animals!!!
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3
March 18, 2024
Good evening!
A wonderful team of professionals!
We turned at night. Our 8-month-old kitten needed a surgeon. We were helped as quickly as possible. But the most important and important thing for me is the attitude of veterinarians towards the patient. They quickly interviewed me and took care of the kitten. I don't know which veterinarian sewed up Cassia, but she got up on her paw quickly. And two days later I was already playing.
Thanks!!!!!
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2
3
September 8, 2024
One of the few round-the-clock veterinary clinics in Minsk.
There is a parking lot next to the building along the road.
The room itself is located on the 3rd floor, which is quite inconvenient if you have a very large animal.
The doctors are good, the atmosphere in the clinic is pleasant.
I recommend it to everyone, but I hope you will never need it!
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1
November 27, 2024
Thank you, our clinic, we arrived at 6 am, without an appointment, doctor Ivan Andreevich Vilkitsky, very attentive, sensitive, professional in his field, everything is fast! They passed tests, gave an injection, received recommendations, the cat did not make a sound) without too much fuss, everything was explained correctly and in detail
several times
Thank you for being there
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1
October 24, 2024
Today is the second day since our little white stone of happiness is missing
It's very hard to realize that our Squirrel is no longer with us, I want to say Thank you to everyone who helped these two days
We arrived on October 21, 22, she was gone, it was very difficult to come to this decision. But I want to say Thanks again to the doctors who wanted to help the Squirrel and helped
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1
November 30, 2024
A spacious waiting room, a beautiful and cozy place. Polite staff.
Responsive, competent doctors, my pets' favorite clinic.
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2
December 18, 2024
Many thanks to the therapist Andrey Getsevich for the recommendations on the nutrition of the cat. Everything has improved by following a diet. A very attentive and knowledgeable doctor. Thanks!
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1
September 8, 2024
A wonderful center with good equipment and competent specialists. The only thing I would like, when cutting the claws of a dog or cat, is for it to be placed in a special hammock and the owners did not need to keep the animal.
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September 4, 2024
The cat was injured and urgently needed an X-ray, ultrasound and a doctor's examination. They took it in the morning quickly enough, but the doctors' attitude to work is not caring.
There was no inspection. During the ultrasound, two specialists discussed completely different patients and people with us, and we had to extract all the information from them ourselves. This concerns Roman Tchertopalov and Kirill Romanyugin.
After the X-ray and examination by the doctor Romanyugin, it was announced that "there is a small focus of pneumothorax in the picture", it was said several times that the hospital is the best. After further dialogue, we agreed that we would come in the evening for a repeat scan to see the dynamics, according to the doctor, "come by 19-20 o'clock, I work until 21." According to the treatment, it was advised to give painkillers and sedatives. Against the background of stress, I did not notice that in the end he did not prescribe a sedative, and did not indicate it in the conclusion.
We arrived at the picture again in the evening, as it was said by 19-20 o'clock, listened to the dissatisfied woman of the administrator (Ekaterina
Kosarevskaya), who just squinted and said "the wait will be very long." We waited for 2 hours and as a result did not get to the doctor Romanyugin, because his working day was already over. Tchertopalov took us in, took an X-ray, looked at the picture a couple of times and announced that "pneumotorex is here." Again, a million phrases about the fact that a hospital is better here, I did not hear adequate answers to some of my questions. I ask a question, in response, "girl, what do you want? the cat fell from the 4th floor."
As a result of the evening appeal, they did not give any conclusion to the hands, the administrator's reaction to this was "well, okay."
It was not offered to take the X-rays, I had to ask for them myself, the ultrasound findings were also not given.
The next day, we went to another clinic, where the cat was fully examined, the doctor calmly answered all questions, studied the pictures for up to an hour and a half. Treatment was prescribed, and all the conclusions were given. As a result: there is no pneumothorax there.
I do not recommend this clinic.
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4
August 29, 2024
Many thanks to this veterinary clinic for really good doctors who are kind and responsive to animals. We went to another vet clinic, left there with tears in our eyes, and here we told everything, explained everything, and provided help.
Special thanks to Denis Sergeevich Brylev.
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1
October 22, 2024
Hello! In the summer, our furry friend was bitten by stray dogs , in the middle of the night we were not accepted at another clinic, we went to 9 lives!!!!! They immediately provided help and kept our Porchik ! After the examination , all the bites were sewn up for him , we arrived 2 days later to pick him up . The operations were performed by the doctor Anna Kuchma! She told us everything in an accessible way and gave us recommendations) we are going to be vaccinated, of course, in 9 lives) all the staff is very friendly! Thank you all very much!!!!
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1
July 21, 2024
Good afternoon. We went to the clinic for help in removing a foreign body from the stomach 16. 07 24.
Thanks to Dr. Badulin Dmitry Igorevich, as well as to everyone who performed this procedure!!!!!! The receptionist's girlfriend!! They didn't remember their name.. We were at the reception at 19.00. Thank you again, good health and all the best to you!!!
Corgi puppy Crystal and the owners!!
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1
December 5, 2024
The dog needed an X-ray of the tail. By agreement with the administrator that only a picture will be taken, without first seeing a doctor, we went to this clinic. A picture after 21:00 costs about 50 rubles.
As a result, they paid 144p. From my words, the doctor wrote down what we feed, whose vaccines we vaccinate, etc ...
And for this we paid 85p on top.
If you say that you will take a picture without unnecessary consultations, then that's what you need to do, and not take money from visitors for what they themselves know.
We will definitely not apply there anymore!
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2
August 18, 2024
An ambiguous impression. I sterilized the cat (bengal), everything went well, but on the third day the cat started vomiting and stopped eating and drinking, brought her to a consultation, gave her an injection, I assessed, the cat broke out and scratched me hard, chlorhexidine and a sponge were offered to help me. Today is the fifth day after the operation, the cat hardly eats anything.
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July 24, 2024
Hello
I want to leave a review about this clinic..... they brought the cat after giving birth, said that he probably would not chew until the morning, offered a hospital and treatment in a very huge amount. I really don't know where they think she's from?! They said that the bladder burst and the spleen was enlarged ... but as a result, we took the cat and in the morning went to another clinic there we did all the manipulations again and said that all the orgones were in good condition, prescribed injections and said the cat would live. But they hinted at the campaign of your cat, they wanted to snbe, or just take off more money!!!
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December 23, 2024
It's a wonderful place. Caring for pets.The full range of services and they work 24/7. They will always help here. If you contact us, you won't regret it...
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