A nice holiday home. Take the rooms in the new building. Compared to the old numbers - heaven and earth)) The food is delicious, the sea and the beach are great.
Vacation in September, the place is great, the room is not small with good repair, the room has everything, The food does not seem to be bad, but the organization of serving and dishes wants the best.
I was with my child from July 5 to July 16. I strongly do not recommend it. The acquaintance with this holiday home began with a dirty sheet, i.e. they simply did not change the linen after the previous guests. I've never seen such wildness before. What are the 4 stars?!
With such a advantageous location (not even the first, but the "zero" line from the beach), it was possible to make a super-class hotel. In fact: there will be cleaning if you remind the maid. Even if there is, we will have to remind you about the little things separately, otherwise they will forget to remove the garbage or put soap.
The food is generally good, but there are some joints all the time. The side dishes are all dry, without any oil at all. The coffee machine was repaired only on the 10th (!) day. Moreover, it turned out that you can use it only for breakfast. There were no baking at all on some days.
That's how they save on guests. In short, they continue the worst traditions of the Soviet service.
The waiters and receptionists work well and try to help. But this does not save the situation as a whole. A lot of things are done somehow. The beach toilets are clean, but - there is no soap in all the cabins - no one is watching this. There are many such little things.
The old building is dead. The faucet is leaking, which is why the bathroom floor is constantly wet. The appliances are working, the furniture is old and creaky.
An umbrella and sun beds should be occupied early in the morning. Although the beach is private, it is not closed: not only the guests of this boarding house go there.
In general,
the only absolute advantage is the proximity to the sea. The quality claim is completely unfounded. Chelyuskintsev's holiday home was very disappointing.
There is no better place to relax in Gagra! Excellent service, cleaning every day, 15 minutes by minibus to the border with the Russian Federation. There are many restaurants, cafes, and snack bars within walking distance. To the sea - 1-2 minutes on foot. The food in the dining room is of high quality, everyone can find something to their taste. I definitely recommend it!
Convenient location! WiFi! A bar, and everything in the world! The interior is beautiful, clean and tidy! The hotel is like 5 stars , and for ridiculous prices
I didn't like the food.It's been the same for ten days.Everyone ate too much, but in my opinion this is a complete disrespect for people. I've been to many places, but this is the first time I've seen this.Even in Turkish hotels, according to the all-inclusive system, people organized days of national cuisine of representatives of those countries from which vacationers were.I didn't even feel that you were a whore here.Even national dishes have not been offered once in 10 days.
We were there in August 2020. If you want to relax, we do not recommend the hotel. The old building is the worst rooms. They clean the room there once a week. We had to ask to clean up every time and ask for new towels. There is mold in the rooms. Small toilets and showers. Booths.
There are not enough umbrellas on the beach for everyone, they had to go out early in the morning to take a seat.
The food is monotonous, but you will not stay hungry. If you have settled in the old building, then you will be fed in a separate canteen, where food is heated only once + unsanitary conditions. The girls at the reception are young and cocky.
Think a hundred times before you come here.
A small but very well maintained area. There are a lot of cypresses and flowers. Rooms of different price categories. In the economy, every spring in the mattress is felt. Bottled water is provided. The WiFi on the territory is satisfactory, it reaches the beach. Food without frills, the cheapest products. In nearby hotels :Nart - no WiFi and Amra - a large park , wifi everywhere, indoor pool 400 rubles per day.
A great place, the only coffee in the morning is not to drink, the bartender is always late
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Елена
Level 11 Local Expert
August 1, 2021
Excellent holiday home, good location, from the border min. 20 by car. Of course, the rooms in the old building have been in need of repair for a long time, especially the bathrooms, but the mattresses and pillows are comfortable, there is a refrigerator, a kettle and a gorgeous balcony! The sea is clean, the beach is also clean and tidy, there is a lot of space, there is enough for everyone.
The food is very good, everything is delicious and homemade! I recommend this holiday home, I would love to go again!
There is no swimming pool. Fifi barely pulls in the rooms. The menu is one-sided. The coffee machine is only available in the morning.
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Федор Игнатьев
Level 7 Local Expert
September 20, 2021
Natalia Chelyuskintsev, the hotel. A very beautiful edition. The room is located on the sea. It is very convenient to have three meals a day. The only one is this. Shower stalls. There's a crossbar on the floor. It's a little far, stretched forward.although it could be done at the cabin level.
SHOCK!!! The rooms in the second building are old, damp, stink! There is no choice of food in the dining room. The food that is available is cold! Umbrellas on the beach should be occupied at 6 am! In one word, horror!!!
We had a rest from August 17 to 28, 2021, in the new building. The rooms are large, comfortable, TV, refrigerator in the room. Every day, drinking water is provided per person in
bottles. We went to the beach by 10 a.m. there were always enough sun beds, sun beds, umbrellas for free. The food was quite satisfactory, you will never stay hungry. Who needs lobsters, crabs and lobsters do not come here. The people are wonderful, the nature is magnificent, the sights are interesting. If possible, we will return here
Hospitality in Abkhazia is very peculiar and we are definitely not going to experience it anymore. We "rested" for a week in July 2021, the cost is 8,000 rubles/day. The holiday home would seem to be quite good, the new building has a good repair and is quite decent, the territory is well-groomed with palm trees, and a bust of cypresses that cover the entire view of the sea ((. But! everything is ruined by the staff! There are only a couple of girls at the reception who are friendly and friendly, that's it! The service staff shows in every way how tired they are, how low their wages are and how they are not happy with tourists. The room cleaner wants to hug and cry, she's so worn out. It is as if someone owes the canteen workers and does not give them in any way. There are no lifeguards on the beach, the Uzbeks look after the sun beds for 3 kopecks, the attitude towards the guests is appropriate. If you decide to meet the sunset at sea, then only standing up, because at 19.30 this sunbed will simply be snatched out from under you to put it in a common pile and lock it for the night. The beach is pebbly, you can't sit on a towel. So none of the staff is smiling, they don't want a pleasant day, they look like a wolf. Why do I put such an emphasis on the staff, because a friendly environment is very important to relax and unwind, because that's why people go on a long-awaited vacation once a year. And we were counting the days, we would rather go home ((((.
There is a separate conversation about nutrition. A 3-course buffet meal was announced. In fact, a distribution line with a meager menu. Only what contains meat is well cooked (mayonnaise salads, hot dishes, soups), the rest is completely tasteless. Of the sweet things, only factory baked goods or cookies are not always fresh and of course also not to choose from. Fruits are a separate sadness, we hoped that there would be many of them, local and different. As a result, you come to the dining room there are no fruits, you ask and either there are none at all, or reluctantly, "now the fruits will be washed and taken out." It turned out that we were kind of begging for these fruits from the canteen workers. Why they were not immediately taken out, I have only one answer. The breakfast is disgusting, everything is tasteless and the same every day, we ate sandwiches. There is also a question about drinks. The coffee machine worked only for breakfast, and for dinner, either kefir or tea. The tea in this place is of course Greenfield black and green, that's it.
About what's going on outside the territory. You can walk alone, but it's unpleasant. Prehistoric deposits, destroyed buildings, 5-year-old leaf fall underfoot, no infrastructure, shopping malls and cinemas can be seen through the sidewalks. The sights have been the same for decades (waterfalls, gorges, Lake Ritsa, Stalin's dachas, N.Athos). Nothing is developing AT ALL. The locals are hungry to make money from tourists. The favorite price for entertainment or service is 1000 rubles., local fruits at 250 rubles / kg., watermelon 47 rubles / kg, a small cup of berries on the beach 150 - 250 rubles.
Very good, own beach, sun beds. The rooms are good. The food will go too. He lived in a new building
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Эмиль
Level 13 Local Expert
January 13, 2022
Great hotel! I liked everything! The bed linen, the room was clean. But the next day, cleaning was not offered.
The food is satisfactory.
For some reason, the coffee machine did not work all the days while it was there. The staff is friendly.
Parking is convenient.
Wi-Fi is adequate!
I recommend it!
We were lucky, apparently, and we were settled in a new building where everything is brand new and clean. The rooms have climate control and a balcony. Fly in the ointment: plumbing problems, the drain tank was constantly breaking, and boiling water was pouring out of the shower.
The territory is large, there is a private beach. There is a good cafe on site. Everything is clean and tidy.
The territory is beautiful, but there are a lot of people on the beach, even in September, one building has been restored, the rest are not there yet, the dining room is not expensive, you can go in from the street and buy lunch.
We have been vacationing with our family since August 19, 2019.We lived in a new building on the 3rd floor in a room with a view of the mountains (the mountains were not visible, of course, behind the cypresses and trees on the opposite side) .but in general, this did not spoil the rest.The room has everything for a comfortable stay.there is a clothes dryer.thank you very much to the staff of the house of recreation for the cordial communication.Cleaning was carried out daily and conscientiously.towels and bed linen are changed every three days.Separate towels are provided for the beach.Thanks to the canteen staff for always having a good attitude and delicious food.the food was quite varied, and the fried was both baked and boiled, i.e. everyone could be pleased.porridge was even cooked separately for the child at his personal request (for which I thank you very much)The dishes are always clean!!!! The territory of the holiday home is beautiful and well-groomed, the coast is clean, although it was difficult to enter the sea with a 2-year-old child-a steep descent into the sea.As it is, everything is great. I will say one thing, that people are different... there were also dissatisfied vacationers-they must have got too hungry) (I'm sorry if I offended someone)
· For the budget and unpretentious tourist. But at the rate of 2,300 rubles per person per day, it's a very nice hotel. Nice green area, its own private beach. There are many sun beds. Umbrellas, sun beds, towels on the beach are free of charge. Meals 3 times
· Lived in the old building. The number is appropriate. An old bathtub, no shower curtain. Tile with black fungus. Bad synthetic dirty bed linen. A rather monotonous diet. Very, very few fruits (Abkhazia-August-season☝🏻). There are no desserts. There was only Charlotte a couple of times. There are plenty of sun beds on the beach, but not so many umbrellas.
We rested in this place from 09/21/20 to 09/29/20, initially we looked at the photos of the rooms on the official website and an important point was when booking so that there was a double bed. On the website, in the description of the rooms, it was indicated that there were such rooms, and when booking it was clearly indicated that a double bed was chosen, a room in the old building was chosen. They put us in a room with two single beds, when they went to the reception, the girl informed us that there were no available rooms with a double bed in the old building, you can pay extra for the new building 3000 per day or come remind us yourself every day, suddenly the room will be free. The room itself was also different from the photos on the site, "tired" repairs, falling off sockets, the refrigerator is unclear what year, when you turn it on, it constantly shakes and buzzes, well, in general, the impression of the room is so-so, considering that there were no such photos on the site. I was pleased with the view from the balcony, but that when we checked in it was dirty, that when we left it remained in the same condition. Regarding the service: we arrived at night, so we were checked in without delay. Wet cleaning should be carried out daily, bed linen and towels should be changed every 3 days. in fact, during our entire vacation period, the floors were washed 2 times in the room, the bed was changed only once, when we already asked specifically at the reception to clean up. I was more pleased with the fact that when our floor was being washed, the cleaner forgot to lock the room with a key and it remained open all day, since by chance on the same day we left for an excursion, no one cared that our belongings and other valuables were there... Having found an open room in the evening, we came to the reception and received the answer: oh, sorry, enter our position, the cleaner is already old and may forget something, they usually do not steal in our rooms. Regarding nutrition: we only had breakfast, the food was edible, the food was similar to the dining room, but we were pleasantly surprised by the presence of cottage cheese and a variety of cereals, in general it is normal. The territory of the hotel is average, there are a lot of planted cypresses and greenery, there is a Playground, as well as the advantage was the accessibility of the beach, a minute walk from the dining room, free sun beds and umbrellas. Despite the disadvantages of the holiday home, this did not spoil the vacation much, but if we knew what was waiting for us here, we would definitely choose another hotel.
It's a great place, it's even hard to remember a single negative.
The placement is 120 out of 100, the first line, but without wind and annoying wave noise. The food is an ideal healthy buffet. Delicious, easy and healthy. And, there is a minus - weak hoods in the bathrooms, because of this, the laundry dries badly. And so, in general, it is very good. The hotel has been renovated, everything is new, but you need to book rooms in a new building with sea views. Mountain view - only the upper floors.