The rooms are good, the staff is excellent, the beach is pebbly, but it is already impossible to eat cooked meals for the 5th day. Gladiators for children are weak.
In the new building, the rooms are correspondingly new, everything is OK. Cleaning every day, the food is generally good, a little monotonous. I liked the animation for children, and there are some for adults, but we haven't been to it. The territory of the hotel is well-groomed, the sea is nearby, the first line
Very beautiful territory, decent food, Cleanliness-not bad, wi-fi throughout and pretty good. We lived in the building "dream by the sea" on the 2nd floor in October 2022. The staff is friendly!
Nice modern hotel. But in January it is difficult to assess everything in full (we lived alone for 2 days). Definitely, we will return in the summer and complete the review
Among the advantages: reception staff , WiFi, Parking, proximity to the sea... the restaurant doesn't seem to be bad, but rumservice, of course, turned into the delivery of cold dishes + everything was mixed up ...
Of the cons: room cleaning only where you can see both... there is dirt under the bed...c (we had a small child and noticed when we decided to play with him on the floor)
I'm sure that everything is much more interesting in the season, but in general it's not bad.
We vacationed with our spouse at the end of July 2022, we do not recommend this holiday home to anyone. Unreasonably high room prices, you can relax much cheaper and better. The food is monotonous, sometimes spoiled. They put a coffee machine in the morning, turned it off at lunch and said "it went bad." Wine is not worth drinking - yeast is felt. The second building is the State Department, 4 floors - there is no elevator. The junior suite here corresponds to the standard of the first building, there were some uninsulated wires at eye level, the chip protection on the door lock was broken (we contacted the staff, but did not solve the problem). All inclusive in Abkhazia are completely different things from Turkey, even in an inexpensive hotel in the latter state everything will be much better - a variety of dishes and drinks, polite staff, cleanliness. The cherry on the cake is the normal girls at the reception - we were not warned about departure, although we approached three times on the day of departure and after 17-00 the previous day, as it should be, as a result we had to get to the airport on our own (+ 1500 rubles to the main amount, in 6 days we gave about 140 thousand for 2 rubles), since we did not have time to get together completely and, of course, no one was going to wait for us, as a result, we were also yelled at by would-be administrators who could not do their job to the fullest. The task of the hotel guide was, obviously, only to sell excursions. I do not recommend this holiday home if you do not want your vacation to be ruined. For those who travel to Abkhazia, I advise you not to choose "All inclusive", you can take a trip without food, as it is much cheaper and tastier to eat in a cafe.
We had a rest from June 12 to 23. The territory, the room, the rooms - everything is fine! Room cleaning, water in the room daily, special thanks to the maid Alena on the 6th floor of the new building! The staff is generally pleasant.
The rating is lowered due to the dining room. We need to increase customer orientation and do something about the distribution - terrible queues in the dining room, end right in the hallway. At the same time, the administration sees all this and (apparently) everything suits everyone. If you at least expand the distribution area and put salads in small bowls for everyone (and not in a common bowl, where everyone climbs and thereby slows down the queue), then you would have solved the problem! it's a pity the canteen staff are running around in soap, updating these common bowls with salads ...)
I had a rest until June 14-23, I was satisfied with the rest.Friendly reception staff, excellent food, a good beach, a small but well-maintained recreation area..Thanks to all the staff!We plan to come with my husband in September.
Very well maintained, green area; delicious, varied food; helpful staff; cozy rooms. The pension is located on the seashore-a fabulous view. I want to go back there.
We are resting from June 27 to June 6. We are currently here. The hotel is just great! The owner is well done, we are very glad that there is such a service in Abkhazia.
The maid girls are doing well, they are trying especially Janet 🔥
The receptionists at the hotel are always smiling to help, in the lobby bar Nadia is just a kind-hearted person, mojito is super👍
Wi-Fi throughout and even on the beach 👌
The breakfasts are very tasty, the girls in the dining room are always smiling, which is very nice.
We had a rest in the new building, we really liked everything about the hotel and the territory
But about the Crab restaurant it's separate
It's the worst you've ever seen.
The waiters Danila and Alexander are the best things in this restaurant, the most attentive and responsive!
You don't have to walk all the time, there's nothing, everything
In the foot...
if you recommend yourself as a restaurant, then you should be one.
Administrator Natalia cannot talk to people at all, does not hear and does not see the essence of the claim, does not resolve conflicts
She doesn't care about the guests
(YOU DON 'T HAVE TO COME ! ) and this is the answer of the restaurant's face administrator! 🤦♀️
If you replace the admin or teach her how to work, maybe something would have progressed
And to have a conversation with the chefs, you go to eat, but there is nothing but a soured hodgepodge and an incomprehensible lamb kebab that died of natural causes, it is not possible to chew one fat
Well, look, if you have reached this level, then keep the brand
And so everything is great, if it wasn't for your restaurant, so to speak
An amazing holiday home. The rooms are modern, cozy, the sea shore is a hundred meters from the exit of the building. The staff is very friendly, the girl Aelita from the reception left a particularly good impression. They offer interesting and completely affordable excursions, they are taken immediately from the entrance to the territory of the holiday home. I recommend
A wonderful boarding house. I've been vacationing there for 4 years now. Great location. Your own beach. There are no problems with nutrition. A great place to walk. I recommend.
One of the best hotels in Gagra, comfort and chic, beautiful view from the room, well-groomed territory, rich vegetation, the sea is just a stone's throw away, delicious restaurant overlooking the sea, polite staff
there is water in the room, then there is no
TV for two days, until they fixed it themselves ( they said that they would come to fix it, so no one came )
there is almost no choice of food in the dining
room. I put two stars only for 1 line and a room in the 2nd building on the 4th floor ( although it was hard to climb the stairs with suitcases )
We rested from May 7 to May 13, 2021. They lived in a new building. I'll give you a 5 plus. The room is excellent, everything is stylish, all the basic equipment was present: safe, mini fridge, beach towels, tea set, gel, shampoo, one bottle of water per person per day. The food was varied, very tasty, portions were not spared. The territory of the holiday home is not large, but very well maintained, the sea is nearby. Sun beds, umbrellas, showers on the beach, changing cabins. The restaurant and reception staff are very polite and friendly. Abkhazia is beautiful!
A small but very green, cozy area with direct access to the sea. Standard rooms are small in size, but with a sufficient range of services for a pleasant stay. From the sea view room, the sea is really visible, but through the tops of the cypresses, which is also beautiful. Breakfast is included in the room rate.
Close to the sea. They can't cook. Forest bugs are crawling into the rooms! Nearby are cypresses with windows (main building).
The other building is like Khrushchev!
Good day to everyone.I am currently staying at this sanatorium.after reading the reviews, negative, I want to say, people, we live in the 21st century where there is an Internet connection, before you go, read what they write.we currently live in a new building, number 403. We have been to several countries, from the Caribbean to Asia, there is something to compare with.why did you come here, Cuba is covered.what can I say about the hotel: the territory is very beautiful, the people in the hotel are friendly.You can reach the sea with your hand.everything in the room is very good, everything works from the air conditioner to the hair dryer, it's just not convenient for my wife that the cord is short, from the hair dryer.we have three meals a day, the food is great.I don't understand people who say that there is nothing to eat.go to restaurants then.we rented a car, drove around all the sights for two days, although not for the first time in Abkhazia.To sum up, this hotel deserves praise.dear friends, read the reviews and the rest will be on top.Good luck to everyone
Well, no, and no again... yes, a beautiful place, yes beautiful rooms, wonderful maids, but!!!! A disgusting New Year's banquet and not delicious breakfasts…
It was in October 2021. Everything is very neat and clean. Full board, new building, buffet meals, well-maintained territory, free sun beds and umbrellas on the beach. When the power goes out, they turn on their own substation. It's a little noisy at night and smells like a tanning bed. Well, the main contingent is Russian pensioners. Everything else is fine.
A good sanatorium in the center of staraya Gagra and next to Amra) You can walk along the beach to the botanical garden. The territory, although not very large, is well maintained! The room stock is different, since there are new and old buildings and you can choose a room for any budget: rooms in a new building are more expensive) You can walk to the city center, the market and shops, or take a taxi or public transport.
We rested in the old building and that says it all. I do not advise anyone to take it, yes it is cheaper, but then it is better to take a new hotel in novaya Gagra. The old furniture and mattress are uncomfortable, there is a tiny tray in the shower and there is no ventilation, dampness everywhere and terrible wiring made on top of the apparently old one. Of the advantages, only beach towels, sun beds, tea, water in the room. Breakfast is monotonous, but edible. You can take a walk on the territory of neighboring hotels. An additional option of Abkhazia is in the form of flying marble bugs everywhere, which will constantly climb into the room and annoy with their presence - you quickly get used to them.
From August 21 to 28, we rested in this holiday home.We express our gratitude to the employees of the house, the territory is very well maintained and beautiful.Many thanks to the canteen staff, the food was wonderful, a variety of dishes, everything is very tasty, well done girl, thank you!We thank the service staff Zinaida Mumdzhanovna, always conscientiously and sincerely treated her work, a kind, responsive person!We have great impressions about the Chelyuskentsy holiday home. And of course the photos.
A nice hotel in the style of the 90s/noughties. Everyone at the reception is very friendly, the food is like in a regular dining room, but very pleasant.
The rooms are large and provide everything you need.
Of the stains, linen and towels are changed only once every 3 days. They fill up and hang back what they were.
I rested at the hotel from 05/24/22 to 05/39/22. The rooms are clean, the food is delicious, the pebble beach is clean, there are enough sun beds for everyone, the territory is green and beautiful. The only drawback is the queues at breakfast.
We stayed for 5 nights in early June, in a new building with an elevator (category A - with sea view). I managed to book at a good price of 3500 per night per room .
Already starting after the 10th of June, rooms are very expensive in price (((
Overall, we liked everything.
The room is spacious with a balcony. A small area surrounded by greenery, there is a fountain that gives the hotel a twist.
The room is cleaned daily, bottles of water are placed on the table every day. Everything is clean.
The room was taken with breakfast, the breakfasts are very good (there are porridges, omelets, sausages, sausages, salad, side dishes change - noodles, potatoes, buckwheat.... sauces, cheesecakes, vegetables, fruits, drinks - juices, coffee ....), nuts, pastries ......
. decent breakfasts , didn 't go hungry .
The sea is a minute's walk away, sun beds can also be used.
A bus stop, a kiosk with groceries is a 3-5-minute walk away.
The rest of the cafes are further away, beyond the school stop2, a 20-minute walk away.
The nearest cafe "Three barrels" is a 7-minute walk away.
We will consider this hotel for accommodation in the future, but not for 6000-9000 stays per day, we consider it expensive ((((
I liked it very much, it is located in old Gagra, on the first line, a very nice territory, although not very large, everything is very clean and well maintained. The food is quite acceptable, Everything is fine
We are resting here now. Great location. Beautiful nature on the territory. Clear sea. A clean beach.
There are 2 nuances, be prepared for them.
To get to breakfast, you need to stand in line in the hallway. And when you come in , you find yourself in a small dining room where it 's cramped . The food in the window is very crowded, you are crowding in line like an ordinary canteen. Food without frills. There are no pastries for tea. Everything is only the most necessary, sandwiches with cheese and sausage can be made.
There is only one coffee machine and there is also a queue for it. There is no distance.
The three of us lived with a child of 5 years old. The studio is spacious and cozy per day with two meals a day 8500 rubles.
You can have dinner on the beach at the crab restaurant. Small portions are overpriced. In general, such a price tag for this area is very high.
There are not enough umbrellas on the beach. They have been running to borrow since early morning. If you are with a child and the umbrella is busy, you are baking in the heat.
If you are a connoisseur of the local nature, then I recommend it.
There is nowhere to walk in the evening . Devastation is everywhere.In 6 years, all the streets have become even more abandoned .
I want to tell you about the massage. At the first reception, Dmitry indicated the possible cause of my indisposition, he was right! Local doctors were unable to establish this for two months. I don't know how he does it! I advise you!
We rested , we'll go again. A good place, the sea is nearby). The numbers are normal. The food is delicious, there is an assortment. The bars are open. There is a volleyball court. Table tennis
We rested from 2.01 to 10.01.22 In the second building. The rooms are good, everything is fine, but the cleaning was very bad. Sometimes they didn't clean at all. The territory is small, but cozy and green. The staff is polite. We were settled not at 14.00, but earlier. It was very pleasant. But there are complaints about nutrition. We only bought breakfast. The hotel wanted to pay extra for full board, but we were refused. They referred to the instructions of their superiors. This is a big minus....
We had a vacation with my husband in early September in 2021. In the new building. I liked everything very much. The food is delicious, homemade, although not very diverse. The room was cleaned, towels were changed, everything was as it should be. The sea is just around the corner, 1 min and you are on the beach. The beach is private, there are sun beds and umbrellas, everything is enough for everyone. The beach is large pebbles, so you definitely need rubber slippers. The sea is warm in September, you can swim. There is a lot of greenery on the territory of the hotel, just a lot. Gorgeous. There is a fountain. Unfortunately, there is no animation and entertainment at all. The location is 10 out of 10. To the Colonnade 20 minutes on foot, to the market, Ferris wheel, water park 30 minutes on foot, there is a shop, pharmacy, cafe nearby. There is a public transport stop nearby. It takes 25 minutes to the border, 30 minutes to Pitsunda, 1 hour to New Athos. Everything is very accessible. The nature of Abkhazia is simply amazing.We recommend this holiday home, you will not regret it.
For those who are used to vacationing in Europe, Thailand, Dominekan, it is better not to go there. But, I like a varied vacation, and I really liked it in Gagra! The boarding house itself has 2 types of rooms: renovated and left over from Soviet times. We were in this room and in this room! The room from Soviet times did not scare us at all, there is hot water, the furniture is clean, not broken, everything is clean in the bathroom too, just old-fashioned. It even has its own charm. The nature in Abkhazia is incredible! There is a wonderful view of the mountains from the beach of the boarding house itself! There is a small park! The dining room and restaurant are located on the shore, it's nice to eat with the sound of the surf! The food is a buffet, we ate enough! The dishes themselves are simple, without frills, fruits were always present! Pleasant staff, always ready to help!
We rested in the valley. Chelyuskintsev from 08.08.22 to 08.08.22. family of 4 people. We took a triple room with an additional one. a place in the old building. We knew that there would be modest accommodation, but we did not expect such interiors to happen in the 21st century. Our room was 301. The only thing great about the room was the view from the balcony! The front door is creaky, if someone is resting in the room, it will not be possible to leave quietly or enter! The beds are old, shabby, the furniture is all from different sets, a chandelier with a broken ceiling, a closet with creaking doors that do not close, the upholstered chairs are dirty, originally from the USSR. The balcony door was closing with difficulty, the lock was broken. SAN.The NODE deserves separate "compliments". Everything is mildewed, the mold is such that it shows through the ceramic tiles, everything is old, a terrible musty smell, the smell of mold, the smell of complete unsanitary conditions. The toilet, sorry, is black on the inside! It's LIKE YOU HAVE TO HATE A TOURIST WHO MOVES INTO AN OLD BUILDING if the public toilets on the territory look clean, tidy, and in room 301 it's just a disaster! Room cleaning is irregular, superficial, on some days they didn't even pick up the garbage, the cleaner was asked to come in and clean. Linen and towels are changed for 4 days. The first time they changed it, and the next time they had to complain and ask for linen and towels, because the maid again decided only to take out the trash. The reaction to the complaint was lightning fast, the maid on duty from another building came running and rearranged everything and brought towels! Synthetic bed linen! The sea is dirty. It has never been clean in 10 days. Already in the morning, foam and greasy film floated on the surface, as well as small rags of dirt in the water column. The result: the child and I lay for three days with a temperature of 38 and an upset stomach. I do not undertake to talk about the quality of food, I am more inclined to dirty water in the sea. When we were in the room and treated, it was time to study the issue of the dirty sea in Abkhazia. Everything is very simple, past the rivers that carry garbage from the mountains into the sea after rains, so also sewage flows into the sea in an open way, bypassing sewage treatment plants, which simply do not exist, and which were destroyed during the conflict. While a Russian tourist is coming here, flattering himself with the idea that there is beautiful nature here, I think nothing will change. You can't eat in nature alone!!!
Of the advantages of the hotel: 1. great view from the balcony, cypresses, mountains, Christmas trees and even a little bit of the sea. 2. The food is good, pork, chicken, beef, liver, fish, always the first three, salads are different (for an amateur a la "Abkhazian mix"), pickles, fresh vegetables, fruits, melons, watermelons, porridges, sausages, sausage, cheese, cheesecakes, pancakes, dried fruits, nuts, wine , juices, tea .....in general, there was enough of everything and there is a choice, you will not stay hungry. There are small queues for food, but not critical. The dining room has air conditioning, comfortable, sea view. 3. Despite all the shortcomings of the interior, everything worked properly in the room. The TV shows, the air conditioner cools, the refrigerator works, there is water and light all the time (the hotel has its own generator, very loud, but everything works without interruptions). 4. Very clean, well-groomed area, beach. 5. Parking. 6. Wi fi.
If the administration reads this review, please close room 301 and do not give it to anyone, you will not become impoverished, but only collect negative reviews. And as you get rich, create conditions for the human habitation of a modern tourist. I hope that only we were unlucky with the placement and the infection.
I am writing a review while staying at the hotel.We are staying at the hotel from June 18 to July 9. We live in a new building on the sixth floor. Room 612 has a balcony. There is an elevator. It works properly. The rooms are lovely, large enough, everything is decent. Cleaning every day, bed linen is changed every three days, etc. The maid Alyona is a very friendly and good-natured woman. Responsibly performs cleaning, replenishes everything in the room (tea. Bottled water., hygiene items.upon request, it gives extra!) There is a decent iron and ironing board on the floor. The sea is 2 minutes from the building. The beach is big. There are enough sun beds for everyone.We were not very lucky with the weather: there was a storm, and it rained for several days. And the sun was often hidden behind clouds. The kitchen is great. With elements of a buffet. They cook well. The waiters are great, it's clear that they are trying. There were all kinds of fruits. Starting with strawberries, cherries: plums, kiwis, apples, pears, apricots, bananas, greyfruits, lemons, peaches, nectorines. At lunch, dry table wine. Animation in the form of morning exercises, volleyball and children's creativity. Entertainment for children in the evening. There is nothing for adults except intelligent play. Boring!!!! Misha did a great job, he did everything perfectly!! It is clear that he is a professional in his field! I recommend the hotel!!!
I really liked it! I was in the old building, and whoever wants a better one needs to go to the new one, if I knew, I would have settled in the new one better, even if it was more expensive! The sea is 50 meters away, there are sun beds and umbrellas, there is table tennis and volleyball — everything is free. WI-FI is not very good, but it is normal for streaming on the Internet. The food is canteen, but good! In general, those who want to spend a week in silence by the sea, come here! There are only excursions from entertainment, but there is still somewhere to go!
The territory is small, the food is for four, only cold, they do not bother with heating at the distribution, the rooms in the old building are just terrible, we had two rooms, one in the old building the children were supposed to spend the night there and one in the new one, the children refused to sleep there, asked for a replacement number at the reception desk from an employee named Nart (when checking in, it was white and fluffy) the answer is there is no other room and they will not be like that, live in this. Those in the old building go to eat in the dining room on the shore (the trays were wiped with a dirty rag that they stink), they cannot eat in the new building, there are not enough seats in the dining room in the new building. In the old building, cleaning is very bad, bed linen is not changed, bathroom accessories are given only on the day of arrival and that's it. The new one is cleaned for three, the balcony will not be cleaned at all, bathroom accessories are given every day. Once again, I want to note the Sled, if something does not suit you and you start defending your rights, then it turns from white and fluffy into a boor.
It's a great place. I am delighted with the indescribable beauty of nature. The clearest sea is nearby. It's only a 40-minute drive from Adler. If there are no queues at border control. Recommend. Nature, the sea is gorgeous.