The bus from Warsaw to Minsk was old. The chairs reclined badly. Very uncomfortable. There were problems with seats when boarding passengers. Several people for 1 place. I had terrible impressions from such a trip!
Of course there is no WiFi. Charge your phone too!
Before that, I was traveling from Minsk to Warsaw on a new and good bus
An unpleasant situation when a ticket was taken to Modlin airport, and in 2 hours I just wanted to change to Warsaw. The difference in monetary value was not refunded. (50p)
I do not recommend this carrier
I advise you to improve the service so that the girls in the office are not rude, everyone absolutely does not care about the problems of passengers. When asked to tell me what would be better for me: to hand over the tickets or pay extra for the date change, I was asked to get my calculator and calculate it myself (at least not to go far away).
After reading the reviews, I am now worried about my flight. It was just necessary to return the tickets and contact another carrier.
In the third decade of December 2021, she used the services of a transport company .The trip to Moscow and back turned out to be quite good overall.Advantages: A comfortable bus.Maintaining cleanliness.The ability to recharge mobile phones (working sockets) The presence of a working air conditioner.Free
WiFi (in a prominent place there is a sign indicating the login and password to log in) The direct direction bypassing Borisov, Orsha., thanks to which we were at the border with the Russian Federation after three and a half hours.What I didn't particularly like: when boarding, I didn't immediately realize that I had to put my things in the luggage compartment myself, only two stops.One is on the territory of Belarus, before reaching the border two and a half hours after departure, the second is already on the territory of the Russian Federation somewhere in the Moscow region.Which, of course, is not particularly critical for healthy people, but it is not comfortable for those who have kidney, urinary and stomach problems. And another thing that surprised me a little- at the end of the san. I did not notice that any of the staff checked the presence of all passengers in the cabin.Everything happens on a trip.This is the human factor. For myself, I decided that despite this, I will use the services of this company.
We are going on a flight from St. Petersburg to Minsk. An error was already beeping when boarding the bus. So the bus is faulty. Let's go, it's beeping... It takes 12 hours to drive! At night! The horror!!! In addition, the Wi-fi was not working.
Upon arrival, the carrier refunded 50% of the ticket price, which was a pleasant compensation.
If you want to ruin your vacation, book a ticket with this company. I ordered a ticket Minsk-Anapa- Minsk, but on August 7, 2022, I received a call a day earlier and was informed, without explanation, that the flight was canceled. The good news is that the money for the ticket was refunded in full, but no one apologized, the operator advised them to contact another company, they have more flights in this direction.
Make a conclusion whether it is worth traveling with this carrier.
Disgusting. I was traveling from Krakow to Minsk on July 18. We stayed in Warsaw for 3 hours, although there was no information about this anywhere. There are no toilets on buses. They do not issue free taxes for registration. The drivers are disgusting. They checked the woman's ticket for another flight, put her on a bus, and when it turned out that it was the wrong bus, they kicked her off the bus with a scandal. Drivers are rude to passengers all the way. I hope that I will never have to use the services of this terrible company again. If it were possible to put a score of minus five, I would put
We went more than once - everything is fine. Now there was a question of a refund for tickets - the issue was resolved promptly and in full. Super, we didn't expect this👍🏻
I don't advise anyone.
You pay them for a ticket, but they don't know the carrier's number, even worse, they didn't even bother to tell the carrier that I paid for the ticket, and 10 minutes before departure they tell me that I am not included in the list, and they don't put me on the flight, at that time the ticket is paid and on hand, 22 hours there is nothing else to leave on, the carrier calls to find out what's what, and the intercars simply does not pick up the phone. Just the bottom .
I was traveling with intercars from Minsk to Moscow.
Flight 09.10.2021 at 22:45
Something broke on the bus 130 km from Moscow and there is no way to notify passengers and somehow maintain adequate conditions and atmosphere, the driver opened the bus doors at subzero temperatures and organized a whole refrigerator with people.
I asked him to close the doors, as I could no longer feel my legs, but the driver informed me that his engine had broken down and he could not. I didn't quite understand the relationship... how you can't close the doors because of the engine, but being pregnant, I realized that if you stay and wait for a new bus in the cold for an unknown amount of time, it means that you can get sick.
As a result, I gave another 2500 rubles for a taxi to get to Moscow and just keep my health.
In general, it's better to buy train tickets. It will be cheaper.
Complete disappointment and just a disgusting attitude towards people.
Once I used the intercars services from Moscow to Minsk, the weather was not very good, let's say, the bus was Russian 031, but the bus crew, in addition to showing high respect for passengers, but also very high professionalism, these are drivers with a capital letter, God bless you, Nikolai and Gennady thank you very much they drove like on a cloud. Thanks
A very good carrier. They always arrive on time, the acceptable price for the trip. The buses are not bad, new, clean, there is Wi-Fi. Regular sanitary stops.
Bus prices are relatively low. But the station resembles something from the 90s . Someone offers to go , bring something , and so on . A lot of homeless people and just drunk . The toilet is paid .
If it were possible to put 0 stars, I would certainly put it. I bought tickets from St. Petersburg to Minsk, respectively, to return home, I myself am from Minsk. The tickets were for 21:15. At 8 p.m., someone writes to me on Viber *** and says, "have you canceled your tickets? Otherwise your bus has already left at 8 pm)0)0)0))» I take out my tickets and look at the date and time - 21:15, the right day. At the Minsk intercars, I was told that everyone was notified about the change of time and place of departure (by text message to the Belarusian number) and, to put it mildly, they do not care. I don't care- they don't give a shit how I get home. Of COURSE, they will not return the money and offered me to buy more tickets to return home))))) Apart from accusations and screams, I didn't hear anything and in the end they hung up on me. It all sounds like a cool solution to problems from an equally cool (no) company.
I strongly recommend that you do not buy tickets from this company in any case, only if you do not want to get stuck in another city.
10 screams out of 10
10 offers to buy new tickets out of 10
0 successful returns home out of 1
47 convolutions out of 46
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Долгих Анастасия
Level 5 Local Expert
July 19, 2024
Today we drove from Minsk to Moscow, the seats are not comfortable.The toilet doesn 't work (I wonder why toilets on buses if they don 't work ?
Disgusting company! Employees are completely unable to communicate with their customers! Instead of solving the situation, they are rude and behave rudely! I do not understand why the "support service" was created in this organization, the employees themselves do not know how to help and, in principle, why they work there! I will never book a ticket there again!!!
On June 3, we drove from Minsk to Anapa. We bought bus tickets, and eventually a small bus arrived. We have 35 hours to go. The car is so well-groomed that you feel every bump / hole not only with your fifth point, but also with your neck and spine. There were no places for suitcases. The suitcases had to be put in the salon. In general, everything is terrible. We will never choose this company again in our lives. Disappointment.
My husband and I constantly use the services of the Intercars transport company in the direction Moscow-Minsk- Moscow. Always satisfied. Comfortable buses, good service. The company organizes promotions.
Intercars motto :if you bought a ticket, it does not mean that you will leave on it! Last February, we arrived at the train station with a suitcase, the flight Minsk-Warsaw. It turns out that the flight was canceled, but no one warned us. They left only the next day, having pretty much frayed their nerves. On January 8, 2022, we arrived at the station with 2 tickets, bought one 3 weeks before the flight, and then they called us back that there would be another bus and we were transferred to the flight 20 minutes later, sent a new ticket, as a result, having 2 tickets, we were not on the lists for any of the flights. After the scandal, they allocated a seat for the first flight, to a completely different seat. Intercars, is it really so difficult to restore order and organize work without injuring passengers?
By selling its services, the company completely protects itself from liability for any mistakes made by drivers. The company does not provide mechanisms to support consumers who find themselves in a difficult situation, including through the fault of the driver.
I do not recommend it, in case the driver makes a mistake, it will be your problem, even if you are alone in another country in the dead of night.
20.05 The bus going to St. Petersburg did not stop at the bus station platform, taking people only from a public transport stop in Polotsk, thereby destroying all plans for the coming week. No apologies, no compensation, nothing.
Everything you need to know about the quality of services provided by this company.
My husband was traveling from Warsaw to Moscow.
There just won't be a bus, the dispatcher told me. The flight was canceled from Warsaw to Minsk. No text message, no call.
I had to take another bus.
It's 2 a.m., and I'm writing a review. I can't calm down.
And the cherry is that they only drive at night, and the dispatcher does not work at night. Stay at the train station overnight in a strange city. Do you like the idea? Then feel free to contact us. And how to understand whether there will be a bus or not if the next one is in a day.
It's not about money, it's about nerves.
And I will check through this whole company and return all the money on principle
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А
Анастасия Козак
Level 11 Local Expert
June 14, 2024
They sell tickets not only for their buses and do not help in case of problems. They say to go deal directly with intermediaries. Terrible service
I'm coming from Nizhny Novgorod with this company now, it's a tin. The drivers don't bother at all what's going on, how to put passengers in, they had a showdown with a station employee for half an hour. They smoke on landing, all the smoke in the cabin. They refused to turn on the air conditioner, we're going to the steam room!!!
I bought a ticket, rebooked it 12 days before the trip, on the same flight the next day, 20 rubles were stripped off, although the original ticket was successfully sold
We were traveling Minsk-Kiev.
At first, the operator tried to transfer one of our passengers to another flight, explaining that our flight was canceled. To us, questions about the cancellation of the flight were answered from the category of "I don't know anything, the flight is in force."
As a result, it turned out that the bus for which we bought tickets was replaced with a densely packed small minibus (apparently when one of our people was transferred, they tried to throw an extra person on another flight).
The guide (escort), when asked about the bus, made a detached expression on his face and said "I do not know."
Then it turned out that our flight was not direct, but also Gomel-Chernihiv-Boryspil.
Sanitary stops are a separate joke. It seems that nowadays it is already possible to stop at any gas station and use a normal san node. But the wonderful staff of the flight chose a san node in Chernihiv, probably built in the 50s, for one of the stops for this case. To the numerous complaints of the female part of the passengers, the attendant philosophically replied, "the toilet is the toilet." You can't argue with that.
Dancing with tambourines and bribes on the Ukrainian border, as well as attempts to heat up one of the passengers (who was intoxicated) with money I will not describe it, but all this also took place.
Don't set foot in this "wonderful" office anymore.
It is better to pay 20-30 BYN more, but take a comfortable bus from another carrier.
Clean, comfortable, no queues. The waiting room is not large but comfortable. One thing I didn't like was that there was a paid toilet, 80kop. and the entrance is from the street.
Departs on schedule, the drivers and driving style are very comfortable.
But, very often they change seats and get 2 passengers in one place.
There is no distance between the chairs, if a person leans back, he will sleep on your lap.
There is no hot water on the bus.
outbiddings. they simply resell seats on buses of other companies, for example, Minsktrans. work with clients is zero - you can't get through to the phone, they don't pick up the phone.
as a result, you overpay them for mediation, and in return you do not even get normal communication as a client
We traveled to Kiev from Minsk by Intercars buses recently, the company worked well and served us well. The bus was provided with a roomy one, as requested, since there were quite a lot of us, the driver was excellent, knew the way and brought us at the agreed time. Thank you, we will contact you here again in the future, the tickets were inexpensive.