Intercars Evropa
839 reviews
January 5
They charge 300 rubles for a ticket and the toilet does not work on the bus.
See original · Русский
1
June 24, 2023
I used the service of this carrier on 06/24/2023 on the route Minsk-St. Petersburg, the air conditioner does not work on the bus, it is very difficult to breathe. In addition, the lighting above the seat does not work. The driver did not provide information about the stops and the time of these stops! The route that is fixed on the front side of the bus does not correspond to reality. The trip is just hell!
See original · Русский
6
January 8, 2023
The service is at an extremely low level. I only found out that you will not be put on the bus if you are not a citizen of Belarus or Ukraine when boarding. The result is a seventeen-degree frost on the street and a hard, rude and uncultured refusal of an Intercars employee : "I'm not putting you on the bus, period." Why did you, deeply disrespected Intercars, decide that Poland does not allow foreign citizens into its territory? As a result, the trip was disrupted, the Warsaw-Chisinau tickets were missing, and all because the Intercass employees decided to act on their own. The hotline in the person of Anastasia listened to my complaints, said nervously, "the money for the Minsk-Warsaw ticket will be returned to you," which I strongly doubt. By the way, nowhere in the ticket or in the rules of boarding the bus is there information that foreign citizens do not have a place on Intercars buses. Conclusion - ask them personally three times. In general, this carrier assumes responsibility to take you to the place you want and do not buy tickets for their flights online. To say that I am very disappointed is to say nothing!!!
See original · Русский
7
January 9, 2023
Good evening! On 9.01.23, I contacted the call center to book Warsaw - Minsk tickets for myself and my wheelchair-bound child. I warned the operator that we had two suitcases and a wheelchair with us (the wheelchair folds), to which the operator replied that 20 rubles should be paid for the wheelchair, since it has oversized dimensions. After I explained that my child cannot move without her and a wheelchair, in our case, does not apply to luggage, the operator explained that these are company rules.
I really want to hear your comments and explanations.
See original · Русский
5
November 19, 2024
I wish there were more flights, not one at 4 a.m.
See original · Русский
March 3, 2023
There is really Internet and sockets on the bus. And the attitude towards passengers as cattle, they were fed with fairy tales that a pipe was being transported from the other end of Minsk to fix the bus. The bus was supposed to leave at 19.30, as a result, they left only at 22.10, there was also no communication with passengers. Upon arrival, the driver began to be rude to customers and say that they were very stupid and could not find a bus. If in short about the service, it is better to pay extra and go to someone else
See original · Русский
5
September 23, 2022
I always go with this company! Very nice drivers and girl managers :) cheap tickets, buses are comfortable and clean, which is very pleasing. I highly recommend you as a carrier, with whom you will arrive without incident!
See original
2
2
October 17, 2022
We should have used it, but it didn't work out.
Our route was very difficult. We had to get from London to Moscow. To do this, we chose the route: London-Vilnius (air), Vilnius-Minsk (bus company "Mintrans") and Minsk-Moscow Salarievo (bus company "Intercars"). The trip took place on 09/10/2022.
We arrived in Vilyunius at 13:00 and at 16:00 we had a route to Minsk. We were supposed to arrive there at 20:00, but we were very late due to repairs on the road, which led to a long queue at the border with Belarus, and eventually arrived at 22:50. The next route (Minsk- Moscow Salarievo) was supposed to take place at 22-45, but we realized that we did not have time for literally 5 minutes and called the driver of the next bus to stay, because we were already approaching the bus station. But the driver was relentless and went on principle (the girl on our bus asked her mother, who met her at the bus station, to delay our trail. the bus, but the driver was relentless and also tried to resell our seats). When we entered the bus station, our next bus was leaving. We managed to jump out and run after him, but it was useless, the driver did not stop. I understand that if we had been 15 minutes late it would not have been so insulting, but we knew that we were already approaching and asked very much, where is the human factor? It was good to have a bus at 23-00 (Ecolines comp, the last one, and fortunately there were empty seats there. But, by some miracle, we had to manage to withdraw money from a foreign card, change it to white rubles and pay the driver, because the cash register was no longer working. And this route was already to another point in Moscow, which was very inconvenient for us.
Intercars is a terrible company that does not care about the customer, but it is more important to resell the seats of a late passenger. I don't want to blame all the drivers, but the driver of that Minsk-Moscow Salarievo route on 09/10/22 at 22-45, you have no compassion and empathy, you abandoned people in a foreign country at night, I wish you would also find yourself in such a situation someday!
See original
8
1
November 14, 2022
10.11 arrived at the sales office in Minsk. He informed me that I need to be in Vilnius NEXT Tuesday morning (i.e. 15.11). I was told that there are tickets for Tuesday morning, but there is no guarantee that the bus will pass the border quickly, So the girl (an employee of this company) recommended taking tickets for Monday at 23:30. Which I agreed with. After checking the correctness of the spelling of the passport data, first and last name. I left quietly. On Monday afternoon, when I saw that the date on the ticket was Departure 11.11. Arrival 12.11. To be honest, I was very puzzled. Arriving back at the sales office, I received an answer: It was necessary to check Everything at once. And if you want, you can still pay extra and buy another ticket... I have a few questions: 1. What was my phone number recorded for?(There were no calls). 2 do they really communicate like this with all passengers? 3 and don't people really understand what pre-purchase tickets are?(I arrived on Thursday and asked for a ticket for Tuesday) I do not recommend this carrier to anyone.
See original
5
December 30, 2022
The greatest thanks to the ticket booking specialist Evgenia for her help! She does her job with her soul and helped me find the best and most pleasant solution to the problem when, as a user, the situation seemed completely hopeless to me. Thank you very much!
See original · Русский
2
3
October 31, 2023
Promptly bought a ticket on the website, at a good price. Managers answered all questions in the chat quickly, thanks for the service
See original · Русский
3
February 2, 2024
I bought a ticket from Krakow to Minsk. The website lists one stop in Brest, in fact the bus made a stop at 2.5 hours in Warsaw. Terrible service
See original · Русский
2
May 4, 2024
My husband and I traveled with this carrier on the route Vilnius-Minsk. The bus arrived at the airport a little late due to the New Year's rush, what can I do, the border... Otherwise, everything is great! Excellent driver, easy road, helped with luggage when unloading. Let's go with you again! ;)
See original · Русский
1
September 15, 2023
I do not recommend traveling with this company!
The first time we bought a ticket to Rostov in the spring, the departure time was at 00- 40, but the bus arrived an hour later and no explanations and did not bother to inform about the flight delay in advance.
The most terrible thing happened on 09/15/20023: we bought a ticket to Rostov at 00 - 40 from Bobruisk, sent an SMS that the bus would be delayed and departure at 2 - 10, arrived at the station, waited until 5 a.m., the bus did not arrive, tried to call the office, but no one works at night, the phones are on the answering machine. In the morning we are trying to get through, and there the line is constantly busy, we guessed that we were blocked and we called from another number, we immediately answered, they did not say anything, they only said to send a refund statement for the ticket, they called several more times from another number (because they could not still get through from ours) they answer, but without any apologies and explanations about the situation in general! They promised to return the money within 7 days, and my son had a built-in transfer to Georgia, I had to urgently solve the problem and go with other options.
In general, if your trip is important, then never contact this office!
See original · Русский
7
April 20, 2024
Comfortable buses. Nice drivers. It's warm and comfortable.
See original · Русский
1
July 5, 2022
It was a great trip from Nizhny Novgorod to Kazan! The driver was careful, drove carefully, did not break the rules, for which special thanks! The bus is clean, big, comfortable, there were USB phone charging connectors. We got there quickly, an hour ahead of time, which in our case was a plus. There was a stop in Nikolaevsky, about 15 minutes. Everyone is happy!
See original
1
3
March 14, 2024
In fact, they put stamps on trips to the old loyalty card without warning that it was necessary to make trips within 2 years.
See original · Русский
2
September 7, 2021
Lately, I often have to travel to Moscow, so the price of the trip (cheap and high-quality) is of great importance to me. I chose Intercars according to many criteria. 1) The ticket price is lower than for a train or plane, and lower than for another carrier; 2) Cleanliness in the cabin and comfortable seats; 3) There is air conditioning in the cabin. This is very important when you had to drive in hot weather; 4) Polite and considerate drivers. Before starting the trip, they introduce themselves, announce the time of arrival at the destination, and announce when the nearest stop will be. It all depends on the driver, but some drivers can make 3 or even 4 stops during the journey. Once we stopped in Moscow 1.5 hours earlier than the scheduled time, and this despite the fact that the driver made stops every 2 hours on the way. It was great! 5) In the bus cabin there is wi-fi and sockets for charging mobile phones, which are located between the seats! 6) Convenient schedule; 7) It is possible to purchase an electronic ticket. This is very convenient, since you do not need to waste time traveling to the train station to get a ticket. After payment, the ticket arrives at the specified email address in a couple of minutes. The ticket can be printed out, or it can be presented electronically from the phone screen.
I will continue to travel only by Intercars buses, because you are the best! More customers and prosperity for you!
See original
4
6
July 7, 2023
Price = quality.
Wi-Fi was working, I was pleasantly surprised, it does not work on all buses.
I wish the blankets were offered more , it was frozen at night )
See original · Русский
2
2
September 2, 2022
And I'll probably leave a review. I often take buses because I don't like trains. The company has deteriorated very much. The last few trips have been absolutely negative. It is better to pay another carrier higher and be satisfied with the trip than to remember trips with such a sediment every time. Very often, the seats on the tickets do not match the seats on THEIR documents, and they don't care what is written on your ticket, they say, figure it out for yourself, call support. And the fact that the bus is at 22.15, and the support works until 22! It's brilliant. And instead of my seat at the window, which I specially bought in advance, in front of the bus, I get seasick, they put me in the end where there are five seats, the chairs are not adjustable and there is a drunken, loud group next to me. Before that, we were still traveling with my husband, the bus is completely different, there is really never a Wi-Fi. It's kind of there, but for some reason it never works. I don't want to describe the rest in detail, but I won't advise anyone else to travel with this company. I used to travel all the time myself and advised everyone, bought for friends. That's all.
See original
8
July 2, 2023
2 advantages..everything has an outlet and a comfortable armchair..the Internet doesn't catch it..I had to read all the expensive stuff or play offline..Minsk, Moscow..ecoline is sensible..they charge such money and there is nothing for comfort
See original · Русский
August 18, 2023
I ordered a ticket from Moscow to Mogilev
On the way to the train station, I received a notification about the refund of the ticket. I started calling to find out, they said that the carrier canceled the flight, upon arrival at the bus station, the same carrier left with his own seats
See original · Русский
1
August 27, 2022
I went to St. Petersburg from Minsk on 08/22/12
Initially, after reading negative reviews, I was very worried about the trip, that they might cancel, and so on. But the ticket had already been bought, so I had to hope for luck)) In the end, what I want to say is: to my surprise, everything went quite well. The bus arrived well, the seats are quite comfortable. The only thing is that the departure on the e-ticket was at 20.00, but then it turned out that at 19.45. It is unclear. And people came in at about 19.55 and the attendant rudely asked "where they go." So I advise you to come at least half an hour earlier, so that they do not leave without you, and I also advise you to call the company beforehand on the eve of the trip to clarify whether everything is in force. It was neither hot nor cold on the bus. Wifi in the territory of the Republic of Belarus for some reason did not work, but in Russia everything was OK, there were also sockets to charge the phone. There were 3 sanitary stops. It was shaking quite a bit along the way, but these are small things. Since I had a negative expectation, and the trip turned out to be very good, I put 4 stars.
See original
3
August 10, 2023
My friends used the services, according to their reviews, they liked everything... comfort, cleanliness and order. I will definitely use the services of this company!
See original · Русский
2
September 15, 2023
Bus Ah8380-5 Minsk - Anapa.
Is someone else waiting for him?
I've been waiting for him for 2 hours in Bobruisk! I was supposed to arrive at 00:40, but I received a text message that the bus would arrive at 2:10. As a result, it's 4:15, and I'm still cooing...
See original · Русский
2
November 19, 2022
A company of clowns, my personal opinion.
Firstly, there is no information about the bus, about the platform. What should I drive? Where to look? Is unknown. I called the operator, I barely got through, I got a half-deaf girl.
I found out the bus number, but I couldn't find out the numbers 031 letters, so I couldn't talk to the operator anymore. And she couldn't tell me the platform number either, she didn't know it. (I didn't understand anything)
I was driving from Nizhny Novgorod, I was supposed to arrive 2:30 hours before departure, everything was so late there.
As soon as I sat down in the meter, I realized that I was 5 minutes late. Departure was at 22:30.
Cyprus left at 22:31.
I saw the bus leaving, I realized that it was mine. I ran after him. And eventually caught up with him when he was standing at a red traffic light. He ran to the driver. I knocked on the window, the time was 22:35. I remind you that I did not ask him to wait for me, as I did not know anything about the bus. I knocked on his door, he opened it, I told him that I was going on this bus, the ticket was bought. And he replied to me, "The boarding time is over," stood at the traffic light for another 10 seconds and left. That would have been enough time for me to get on the bus. But I got a CLOWN DRIVER. Who thinks he's the most important. And the next day, in the morning, I call the Interclones company, the tubes are picked up quickly, but they say wait and nothing else happens.
See original
6
1
December 30, 2024
The selected tickets do not match the seats.
See original · Русский
1
December 23, 2022
We bought tickets on the official website, the Warsaw - Minsk flight at 23.15. Upon arrival at the station, it turned out that this flight was not on the departure board, the station dispatcher did not know about it. The phones and emails of this carrier are silent - they called all the numbers. The data of the drivers, the vehicle numbers were not reported and in general they did not contact in advance in any way. After spending an hour on the platforms of the station, we decided to go urgently with another carrier so as not to spend the night at the station at minus 8. Money for tickets was lost, in general it is unclear how it was necessary to guess where to wait for the driver and why having a database with phones and emails of buyers - no one contacted and informed and in general forced to survive a similar situation. It looks like the most disgusting service in the 21st century. I do not recommend anyone to travel with this carrier, as you may not go anywhere at all.
See original
5
October 24, 2022
For a week, nvzad returned from Warsaw to Minsk, the carrier Inrercars ..... the trip was so easy and comfortable that I really want to thank and celebrate the crew of drivers for their professionalism, attentive attitude to passengers and good organizational qualities! Keep it up ! I wish you all good health and a happy journey!
See original
1
1
January 20, 2023
My husband and I were traveling by Intercars bus from Warsaw to Brest, when we disembarked we took someone else's suitcase, leaving our own with important documents and things. They found it on the train to Moscow, and immediately called the company's office. Despite the Saturday evening, they were constantly in touch with us and helped us solve the problem. Thanks to the sensitive operators, a solution was found and the problem was solved. It is a great value to have such an attitude towards people. And the drivers are great! Many thanks to all employees of the company!
See original · Русский
3
2
September 27, 2022
We drove on 09/10/2022 at 22.45 from Minsk to Moscow, we were satisfied with everything: a good bus, a very pleasant driver, announced everything, answered questions, the temperature in the cabin is excellent! The bus is new, good, we read bad reviews and were worried, but we were very satisfied. There were 6 of us - 4 adults and 2 children, I liked everything! Thanks to the carrier!
See original
1
1
August 11, 2023
I often travel Minsk-Warsaw. I like everything very much. Always on time. I don't travel with other carriers anymore. Thank you for your work)
See original · Русский
1
1
September 23, 2022
Thank you very much for your company, the buses are at a height, the seats are comfortable, I got there comfortably and quickly on the Minsk - Moscow and Moscow - Minsk flights, the drivers are professionals. I will continue to use your services!
See original
2
2
June 17, 2023
Terrible carrier, delayed the flight for 4 hours by texting 5-10 minutes before departure. After 4 hours, they were detained for another 2 hours, but they didn't even warn me. We had to stand on the platform for 2 hours, just waiting. The route was also disgusting, stops were made by the hour. As a result, the Minsk-St. Petersburg road took 15.5 hours.
See original · Русский
3
1
July 16, 2023
I went on the route Kazan - Moscow on 09.02.2023. The trip was excellent , the professional driver knows his job 👍
See original · Русский
1
2
August 30, 2022
I found out about this organization when I bought tickets from Minsk to another country. It turned out that our Russian cards, regardless of their type, do not work in Belarus either, as in other countries. And this site allows you to buy and pay for bus trips to any country of the Schengen area, which are allowed to enter as the country of first entry. I am grateful to this company for the high-quality organization of work, for the opportunity to buy tickets in advance. The company works with bona fide carriers, so you will not have problems with export and import into the country. I wish you all pleasant travels and successful trips.
See original
5
1
August 10, 2022
I used the services of this company and was slightly disappointed: I had traveled with other carriers before (in comparison, I note: Intercars has an order of magnitude lower service).
Firstly, for 2 days they did not answer the phone (they called from the territory of the Russian Federation).
Secondly, they don't announce stops!!! The ticket stated the arrival time in Borisov at 7.30, as a result, at 6.00 the bus stopped at a city stop, the driver silently opened the doors - it was good that we were awake - we managed to get out. A woman who did not know the city ran out at the last moment, as she accidentally asked a neighbor what kind of stop.
At the sanitary stops, the driver also silently opened the doors, did not name the departure time.
There were problems with Wi-Fi all along the road.
In the current conditions of high competition in this market, I recommend paying attention to these shortcomings (especially since they are not so difficult to fix).
I wish you all an easy road!
See original
8
March 13, 2023
There are simply no words to describe this situation . We were going to go Minsk -Warsaw on 03/13/2023, 21.00 . Everything would be fine, they even got on the bus, as soon as they managed to drive 100 meters, the driver drove into a pole. How is that even possible? Is this the first time he's been there? Have you forgotten the dimensions of the bus you are driving ?A terrible organization . This is the first and last time we bought tickets here. It's terrible! !!!
See original · Русский
4
August 16, 2022
We traveled along the route with this carrier Minsk-Warsaw (09.08 at 13.30) and Warsaw-Minsk (13.08 at 23.50). The bus to Warsaw was Minsktrans - battered by life, without sockets, WIFI without Internet access in both directions, but at the same time clean, with a working toilet, as well as polite the driver and escort in white shirts, neat men. In the opposite direction, the bus was Intercars - stylish, fashionable, with comfortable seats, sockets, (without a toilet) and THE DRIVERS are a complete NIGHTMARE in blue Intercars T-shirts. From the first minutes of communication, even when boarding at the train station in Warsaw, the impression was that you should be HAPPY that you were just taken on board the "ship" and God forbid you disobey the DEMANDS of these two persons, it's hard to call even men, especially the fact that you were smaller (badges with names, of course, were not). Guys, if you position yourself as a worthy organization that occupies a certain cell in the tourism business and provides services in the field of human services, you just need to take a more careful approach to the selection of staff, or to their training in elementary manners of behavior, and not a la hello from the dashing 90s. - "Stop 5 minutes, we are not going to wait for anyone, if you are late, get there as you want." "What kind of bags do you have, where are you going to put them?" "We're all leaving quickly, with documents." The whole dialogue was based only on orders, on emotions and anger! Excuse me, what is this? The roads are so painful, because of the queues at the border, instead of smiling at each other, I had to hear and see a continuous negative attitude towards all passengers on the road. Think about it...
See original
9
August 1, 2023
Convenient location, high-quality service, frequency and direction of flights to any point
See original · Русский
2
December 30, 2022
It's a pity you can't put -5 stars. Terrible company. The buses are old!!! The bus Moscow 29.12.2022 Minsk broke down on the way, no replacement was provided. We had to spend several hours on the highway while the driver repaired the bus. As a result, they went home. The operators on the phone are rude, they needed confirmation of the flight delay for compensation from the travel agency, they kick off on tutu.<url>. They do not provide any supporting documents about problems during the trip. Our tour in Minsk burned down, and we can't reimburse anything because of this company. What kind of life safety can we talk about in such a situation. I definitely do not recommend this carrier!
See original · Русский
6
2
October 15, 2023
I was very pleased with the quality of the Minsk-Warsaw bus for 110 rubles. New, comfortable, with sockets for phones
See original · Русский
1
September 18, 2022
The trip Warsaw-Minsk on September 17, flight 23.15 at night.
There was no such flight on the scoreboard at the bus station, people were rushing between buses and looking for their own. It turned out that the flight was extra, so it was not on the scoreboard. Search, run, worry. What if people hadn't gone looking for a bus themselves?
The bus is blue a la Icarus, without charging under the seats, without Internet.
And the cherry on the cake is 3 hours from Warsaw to the border, 4 hours at the border, more than 5 hours from the border to Minsk. There was not a single sanitary stop until they started coming up and asking. Fortunately, some went to the toilet at the very border. The driver made a stop 2 hours after the border, went to the gas station himself for 5 minutes, but did not let people out. To the demand to open the doors so that people go to the toilet, the driver replied, "then I'll do what I have to stop every 40 minutes?" As a result, he still made 1 sanitary stop near Baranovichi.
See original
2
January 11, 2022
On January 2, we traveled from Moscow to Belarus on a comfortable bus from INTERCARS (234). Friendly drivers, clean interior and comfortable seats immediately made an impression. We got there quickly, according to the schedule.
We were traveling back on January 7 and decided to choose the same carrier. The drivers recognized us and greeted us very warmly. We decided for ourselves that you can ride the bus with pleasure!
See original
3
4
November 9, 2022
I bought a ticket Minsk-St. Petersburg and back on 25.10.on the INTERKARC website.The trip is disgusting.An old bus arrived on the platform, the attendant himself announced the seats to the passengers, because they were not the ones that were written on the ticket.To my question, the attendant replied that the company had handed over its passengers to them.(IP Shumsky was indicated on the ticket).There is no toilet.There was no wi-Fi on the way back-
fi, the bus broke down.(in the ticket of the Trans carrier).The tickets were not purchased for the promotion.Before this trip, I went with the carriers Ecoline rus, PTK, SCS auto, everything is just fine, the ticket price is the same.From now on, I will only travel with them.Thanks to the drivers who work for this company, they try to do everything possible to smooth out all the negativity on the way.
See original
2
December 20, 2022
I've read reviews about this company, and I've seen a lot of negative ones. I went by their buses several times myself, I liked everything. They drive carefully, quickly. The bus is not fresh, but it is better than the new Chinese one))) the distance between the seats is sufficient, a nice bonus is free coffee beans in any quantity.
See original
1
1
March 14, 2023
A very comfortable bus with cool drivers goes to Warsaw, but there is no toilet, you need to be mentally prepared for this. Children get 50% discount. Promotions are often held.
See original · Русский
2
2
August 2, 2022
We are going on a Warsaw-Minsk flight right now. Doubted, of course, seeing the reviews, but the tickets were taken end-to-end, there was no choice, unfortunately. Apparently, more decent companies are sold first. Along the way, we doubted for good reason. The seats do not correspond to those booked and purchased on the website. There is Wi-Fi, but it is not there - it is impossible to even connect. There are no charging sockets, and it takes at least 10 hours to drive. So, upon arrival, it is not a fact that you will be able to call a taxi. There are two outlets for the entire bus, both are not working. The cabin stinks of exhaust fumes, the driver refuses to turn on the air conditioner. Passengers without tickets with seats are traveling in the cabin standing in the aisle (??). After parking, the driver does not count the passengers. Despite the fact that we arrived quite safely in the opposite direction, all the listed items were in order. But, in general, we will never deal with this carrier again.
See original
6
1
October 23, 2023
I bought a ticket at the company's office in the direction of Moscow-Kazan and back. The trip consisted of. The bus arrived on time, without any delays. The bus was comfortable, there was Wi-Fi, sockets, the driver was polite, the driving manner was neat. The trip was safe, the driver was wearing a branded shirt and vest with the company logo. I was very pleased with the ticket price. I am very pleased that I applied to this company, in the future I will use it only. The trip was a great success, no delays and flight delays.
See original · Русский
3
2
July 12, 2022
I will leave a review with the slogan expectation and reality: I bought tickets from Minsk to Bialystok and back. I want to say this, when buying a ticket, you expect a good comfortable bus, as on the booklets, in fact, just a MAZ bus from the bus station arrives... The driver just has two lists: one for people who bought tickets at the bus station and the other for people from Intercars. The buses are old and a lot of things don't work, the air conditioners are just the name...I can't say anything bad about the drivers, they are good and experienced. Wi-fi is very weak and works only on the territory of Belarus, and then think for yourself and decide for yourself))) Although when buying a ticket, I twice clarified the availability of Wi-fi in Poland and I was told that of course it is, but when I got on the bus, I clarified with the driver and he replied that only in Belarus!!!
In general, do not spare money and better buy a ticket for Ecolines, you can be there definitely confident in the quality of the trip!!!
See original
12