A very worthy place! Especially against the background of what is happening with housing in Abkhazia. The food is delicious and varied, the rooms are clean, bed linen / towels are changed on time. The staff is polite, the area is beautiful and clean.
of the disadvantages, insects in the rooms and some scandalous staff, I did not brawl, I watched from the sidelines, but if people work in the service sector, you can't behave like that with customers
Hello everyone.We rested from 07.06 to 10.06 in the old building number 206.
The room is clean.cleaning is regular.I left a cough with money in the phone in the room-everything is in place.The food is varied.It's quite tasty.The Shvets table!It was not convenient to have breakfast from 7.30 to 9.00
Lunch from 13.00 to 14.30
And dinner is not convenient from 18.00 to 19.30-we were with a child.There is a quiet hour after lunch.We slept until about 17.00 and went to the sea in the evening sun.so as not to burn out.And if you go to dinner, then of course it is no longer relevant to go to the beach by 19.00.I was talking to the hostess.I didn't hear a clear answer or a logical answer.Stupid because!!!!!!
Another minus is the expected meal.When we arrived, the HOSTESS HERSELF offered to have a meal outside.they say there are WHITE tables for this purpose.A couple of days later, at dinner, I hear criticism from the mouth of the HOSTESS saying what the fuck are you eating on the street.And there were enough such duplicitous moments.
The pool is warm and clean-they are watching.
But there's a beta with him too.then we swim until night without any problems.then it is already impossible from 19.00.
The owners in this business are recent.They're just being trained.Don't be strict.
The hostess reacts only to collective actions!!!!!!!
The drinks in their fridge are good!!!!!I've tried everything myself!!!!!!!But there is poison in the markets!!!!!!almost all of it!BE CAREFUL!!!!!!
In general, everything is fine!!!
R E K O M E N D U U ! ! !
Friendly and sociable staff. There is a place to spend leisure time (swimming pool, sun beds, as well as gazebos, for an evening dinner in nature). Excellent cuisine.
The location is quite convenient. The prices are acceptable, clean, cozy, regular cleaning in the rooms and on the territory. There is a swimming pool.
To improve your relationship with visitors and not to throw phrases, say thank you for coming to us, it's you who say thank you that people come to you at all!!!
I will never rest where animals are abused. They do it there. The boorish attitude of the staff. And they should smile for feeding tourists. Nausea is a place
A new room complex, everything works fine in the room, delicious and plentiful food, a small swimming pool.There are many beautiful statuettes and roses, it is clear that the hosts are trying for their guests
A comfortable good hotel. Convenient service and prompt even stories. I lived happily for a week.
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Anonymous review
August 7, 2018
We were from July 30 to August 6, 2018, the hotel looks very nice, stretch ceilings everywhere, beautiful repairs, air conditioners, refrigerators, TV in every room. However, it was very, very confusing that on the first day of rest, our wallet was stolen right in our room (yes, fools, they forgot themselves), but the hostess, in order to preserve the status and image of the hotel (and for this they are very worried there) decided to call the police, a criminal investigation officer arrived and began to interrogate, as a result, we asked that we just look at the cards, who did come to our room, but somehow this topic came to naught, and later it turned out that the person who could open this database himself works there as a plumber (who, by the way, repaired our shower) and an electrician and a peddler and everything you can. Well, OK, we said goodbye to the wallet. Oh, yes, they don't have cameras on the floors.
The next day, another surprise awaited us, we were poisoned, the first suspicions fell on the water in the sea, which we could swallow or on the water in the mountains from a waterfall (we actually did not eat anything else, except at the hotel and on the beach we did not buy anything), but when it turned out that in the following days it was poisoned about 15 more people, we felt a little sick. OK, we tried to hold on, and we were more selective about food (I advise you not to try fried sausages for breakfast and cutlets for lunch, in order to avoid the worst).
Well, the adventure didn't end there. But then it's not so extreme anymore. Somewhere near the end of the rest, there was a slight smoke in our building, it smelled like burnt wiring. From which it turned out that their fire safety system was simply turned off.
Actually, these are the cases. But the place is gorgeous, the mountains are extraordinary, and in general, if you forget about hotel life, it turned out to be a good vacation. But we won't choose this hotel next time!!!
We were checked in and forgotten, the room is dirty, the floors have not been washed once, the toilet too (despite the fact that an intestinal virus is walking there).They threw out the garbage and changed the laundry once a week.The balcony on the courtyard is a so-so sight.There were three of us, all of us were sick with rotavirus in turn, as a result, we had a vacation for smarka.I put a three because there was hot water, a TV, a kettle, a hair dryer and a split system.A wish to the hotel management:buy whitewashes for the toilet and floors and get the cleaners to wash properly.The smell in the room is disgusting.
We were with my wife in September 2018. I liked everything very much. In the room , standard, everything works. cleaning every day.The main thing is that nothing is missing. The food is delicious, eat as much as you want. The pool is clean and warm. The funds spent are fully repaid. Thanks to the hosts.
Great hotel, vacationed with my wife in July 2018.Good staff , cleanliness and order , room cleaning every day. Plus backup power supply in case of power outages. Wi-Fi is really weak.
We were in August 2018, it is clear that the hotel has been renovated, everything is quite cozy. The rooms are good, but there was one minus: cleaning, dust on the cabinets and in the table, stains in the bathroom, stained windows to the balcony, despite the fact that the room was cleaned daily, but as you can see this is not enough. I think it will not be so critical for non-fastidious people. But despite this, the hotel has a HUGE plus for which you can close your eyes to the rest-this is the kitchen! The food in the dining room is VERY tasty, satisfying and varied. The staff is also quite pleasant. In general, a good place, consistent with price and quality!
Everything is fine! We arrived a day earlier, arranged for a room without any problems. The staff is responsive, clean.cleaning of the premises daily,linen is changed every 2 days. Good luck and prosperity!