We had a family vacation at this hotel for the first time, we really liked the hospitality and the staff! A wide variety of delicious food, including in the bars and surrounding areas of the hotel! I liked the shows of the children's discos and also the additional service was also pleased ( pools slides steam rooms hammam , etc . ) ! Thanks
We stayed at this hotel in October 2018. Everything seems to be fine and cozy. The rooms are cozy, BUT! They clean them terribly, I had to call and ask to replenish the refrigerator with drinks, shampoos, and wash the floors. In some rooms, there was no full-fledged lighting.
Since we were there at the end of October, (it is clear that it is no longer the season), but still... There was really no animation, the pier was dismantled, despite the fact that the neighboring hotels were working at full capacity. That's how it is))
Well, in general, we had a good rest, apart from these nuances, entertained ourselves, enjoyed the sea and the sun.)))
We were fed a lot and delicious, it's + 🙂
We had a vacation in May, 2018 together with my wife. I travel a lot (and even too much) for personal business and business needs, so I will build my review solely on my experience of staying in five-star hotels.
The beach and the sea are great. Pools are good. But...
in my opinion, the hotel cannot claim five stars in any way if it:
1) guests are invited to sit down at dirty tables that have not been cleaned after previous tourists;
2) pieces of cake accidentally thrown on the floor of the restaurant by children of tourists lie on the floor until the restaurant guests spread them all over the room on their shoes;
3) while the dinner time is indicated in the schedule from 19:00 to 21:30, at 21:15 the waiters close separate sections with tables in order to reduce the amount of work for themselves and move all late diners and those who want to chat longer at tables in the guest room under the open sky;
4) in bars, wine is poured into frankly dirty glasses with traces of someone's lipstick and greasy fingers;
5) the guests themselves have to wash the floors in the rooms and wipe the dust from the upper shelves upon arrival (they asked for cleaning from the local staff - they received dirt scattered on the floor);
6) the handle of the mixer remains in your hands when you try to turn on the water (it is unlikely that a small weak woman could intentionally break a good mixer);
7) there are simply no bathrobes in the rooms, and disposable slippers are not replaced throughout the two-week stay of guests in the room;
8) at a price per kilogram of cherries, only 5 Turkish lira in peak season for this very cherry, it was never served in the hotel restaurants with the Ultra all inclusive system; the same applies to strawberries - there was none at all; tomatoes - as in Moscow, in no way similar to real Turkish ones (apparently, they are purchased the cheapest ones);
9) children's menu - pasta and French fries;
10) they will not be able to spoil chicken and fish like this, even in three stars (in general, food can only be liked by those who eat only dumplings at home - there is a clear feeling that the chefs were recruited from the street by an advertisement, which is unacceptable for five stars);
11) with the Ultra all inclusive system, there are no decent alcoholic beverages in bars (locally bottled drinks are available in any three stars);
12) entering the SPA and indoor pool facilities is just scary: dirt, dirt and more dirt, especially in the toilets (it seems they are cleaned once a week);
13) when you try to open the refrigerator door in the bar, you are electrocuted (I survived, but the child might not be well);
14) dirt and traces of general desolation everywhere: in bars by the pools, in restaurants, in corridors, in foyers, in rooms and even at the entrance to the hotel: it is high time to clean the fountains from rot and repair them.
The hotel, as many people write, is really shabby. There was practically no cleaning in the rooms, only the beds were made, the floors were never washed, the bar was replenished every day, except for a couple of days. Food - there was a lot of food, enough for everyone. Throughout the day, there was somewhere to eat. The lobby bar is open around the clock. The glasses in the bars are washed terribly, they were all dirty. Gulnur always helped with all the questions!!! If you go with a big company like us, you don't pay much attention to all the disadvantages! Overall, we had a good rest! The main thing is the attitude!!!
Ushatan Hotel , 4 stars. The cleaning in the rooms is terrible. But the bed linen is clean, the pillows are comfortable, the food is delicious and varied, the pool is good
A tired 5-year-old. It's shabby in places. But! Everything is clean, cleaned every day, there is no mold, rooms with a balcony, everything is in glass, it is not cold, the room is large, the closet is large, the bathroom is large and clean. The food is good, the ala kart is good but long in our opinion. The territory is large and clean, but it's November
A completely ruined hotel. Shabby rooms, broken air conditioners, old plumbing. It's by the numbers. The territory is well maintained, good animation (daytime and evening). The food is good. The building of the hotel needs renovation.
A little bit not what I expected. When we took a tour to this hotel, it was positioned as 5*, but in fact it turned out to be 4*. We regretted on the very first day that we took vouchers here.
Old. Nipped. The room is dark, half of the lamps are not working. There is almost no nursery. The Internet is only in the lobby and it barely works. Everything else is fine.
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vitjara81
Level 7 Local Expert
October 19, 2018
Of course, 5 stars were given to this hotel apparently a very long time ago, everything is so shabby. But in general, I liked everything, Antalya is close, we usually fed, the beach is our own. For your money, quite.