A very good hotel, quite!, yes, in need of repair, but everything is functioning!everything works smoothly, quickly, the kitchen is awesome, diverse!!the sea is very good, a small pebble with sand!!!Well done animators!and the evening concerts are great!!!
My wife and I enjoyed our vacation. The food is good, especially the service of the waiter Adil, the Cosmos restaurant, we are satisfied with the food and service.
Good afternoon, who has not yet vacationed in the Nirvana cosmos area of Lara.This is a vacation paradise, don't read the bad reviews of losers.It's great here.who is more interested in the details, I will answer on whatsapp
I rest from September 6 to September 20.Everything is wonderful
It's dirty in the rooms, they forget to clean, you ask to clean every time, bring paper and fill the bar, they say, OK and they don't do shit, you come to the beach to take a place, you take it and when you return you find other people in their places, since your towels the staff decided that they were not needed, rating 3 but not like 5
First, the pros.
1. The sea is clean
2. The krasyvy hotel
And now the cons.
When checking in, they did not say about the luggage, they waited for it for 2 hours, then they dragged it themselves, check-in was at 20:30 and no one said that we were in time for dinner, there were no excursions around the hotel..we searched for everything ourselves (we saw how we showed everything to other guests), the personal assistant did not respond to our messages on Whatsapp. The a la carte restaurant was booked for 3 days. However, then the assistant was changed and it became easier. With cleaning and replenishing the bar, everything is not clear at all. Sometimes they forgot to clean up, then the bar was not replenished. The floors have not been washed once in 7 days. There is dirt on the windows and mirrors. There were not enough sunbeds on the beach, I had to get up earlier and borrow.
There were also few tables in the air-conditioned room.
And this charm is for 170,000 for a week.
The location is great! A huge green area. The coast is excellent. Although the hotel is old, it is quite suitable for a fun holiday. Very polite staff, delicious food and a huge territory
Visited in the period from 30 to 06.11.2019. The hotel is listed on the websites as 5 stars. and major repairs were made in 2005. In fact, the building is huge, 9 floors , elevators. Of course , to tell . that it's 4-5 stars. I can't do it at all. The elevator halls are dirty . the glass is also covered with dirt. The floors are covered . the walls are all worn and patched. In the rooms (mine No. 9218), the furniture is all dead, there is dirt under the beds!!! Dust!!Someone else's smelly socks and bottles were lying around! The middle of the room is wiped and the rest)))) I had to clean the room for my money! By contacting the management (for working with guests ) Gulnar's manager began to reprimand me that I should be kinder and 5 star hotels are different and I chose it myself! interestingly, I base my choice on what I saw on the site, by the way, she herself gave advertising. Therefore, why I should be kinder for my money is not clear to me. For me, like any normal person on vacation, these criteria are important and I pay money for it!
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Руслан Листьев
Level 8 Local Expert
August 14, 2021
Great hotel. But in the first year of operation after the launch, there are drawbacks, but the guys cope with this and respond to the wishes of tourists. I would go again - definitely yes!
The hotel was originally very nice... high-tech and many good solutions... the location is very convenient, close to the airport, sandy beach...but apparently the change of owners has led to a decline in both style and quality. Everything is decaying, there is no development. It's a pity, but it probably won't get any better.
Very good location. The hotel is made very conveniently and thoughtfully, but the renovation feels like it was done about 15 years ago. They feed a lot, sometimes tasty, but monotonous. You will not find any gastronomic delights .
A very pleasant hotel, a little "tired". With an emphasis on business, but little attention is paid to children. Not far from the city, which is a plus, 15 minutes from the airport. The family is very happy
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ML
Level 12 Local Expert
March 20, 2023
Delicious food, expensive alcohol, average rooms. The main thing is that the staff steals things, stole a new T-shirt from the luggage storage room - a disgrace!!!
Just a wonderful vacation! The staff is polite, they do not impose services, the people around are friendly (mostly Turks, Germans, English speakers, there are few Russians, perhaps because it is not the season). They feed for slaughter: I want to try both. Everything is delicious! The food is laid out beautifully! There are a lot of families here, it's nice to see close-knit families, their communication with the kids. Of the minuses: the sauna is 50-60 ° C, the repair was a long time ago, and the ball would be on the field, and there are no turnstiles. But in general, we liked the rest!
Where did this shabby hotel get such a rating??? I am currently on vacation at this hotel. I've read a lot of positive reviews.... Friends, don't listen to anyone, the hotel sucks! Gloomy, dark, dirty to the point of indecency. There is a musty smell in the room, dusty gray curtains with dirty streaks on the window. The hotel is decorated with cheap materials, shabby walls and floor. The staff is gloomy, only one speaks Russian at the reception, she still needs to be caught. There are no complaints about nutrition, it's fine, no frills, but I don't go hungry. Vegetables, 2 types of apples, oranges. Meat and fish every day, I'm a meat eater, it's important to me. You can only drink red wine from alcohol, they don't know how to make cocktails. There are a lot of pastries and sweets, I can't say anything about it, I don't like sweets. The water in the pool is cold, it is impossible to swim. I go indoor, it's heated, there's also a gym, Jacuzzi and sauna. But everything is fucked up, not for the squeamish. There is no wet cleaning at all. Only a dry mop is used to wipe off the dust, not only in the room, but everywhere. It's a long way to the sea, but it doesn't scare me, it's cool now, it'll be tin in a month
Not about 5* is out of the question here. This is an ordinary cheap two-piece, although I will not say that it is cheap. I gave 50 thousand rubles for early booking. .in a week. It will be much more expensive in the summer. The hotel's guests are mostly Europeans and a few Russians and Turks. Something like that in general terms. Don't spoil your vacation, it's better to pay a little extra, but choose a more decent one.
Terrible hotel. Everything is dirty, broken, worn, the food is monotonous and not always tasty. There is no animation for small children. The beach is covered in cigarette butts, the deck chairs are dirty. The rooms are cleaned disgustingly. Floors are washed with a dry CLOTH. I've never set foot in this hotel in my life. I can compare it with the sanatoriums in Yessentuki in the year 2000. The only advantage is the proximity to the airport.
A good hotel, lots of pools, there are snacks and bars everywhere, sun beds on the sea are always possible to find, the sea is sandy and not deep, the children are the best. I would like a good quality room cleaning service.