Rixos Sungate - The Land of Legends Access
534 reviews
March 13
One of my favorite hotels! Of course, it has deteriorated a bit with the change of ownership, but the atmosphere is amazing.
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April 28, 2024
Large and well-maintained territory, delicious and varied food and drinks, responsive and attentive staff, good service. Everything is clean and safe, a good place to relax with children
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1
1
October 6, 2024
A great hotel, we have been vacationing here for 6 years in a row. However, in the last two years, some food products have been reduced. But there are paid restaurants where everything is at a high level. The territory is huge, the children's area is very diverse. A good water park.
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September 10, 2024
Good afternoon, everyone!I have never written a review of a hotel, but I am writing this one so that whoever is facing a choice does not make a mistake!Rest, September 2024.Previously, we rested in hotels of the Voyage, Dolphins,Alva Donna,Svandor chain ... Rick's hotel urgently needs repair!!!Restaurant-dining room,with appropriate smells🫣Unsanitary conditions in everything!I'm not one of those who looks at properly laid tiles)))Standard rooms are a disaster!!A hotel with a large and ill-conceived territory!!!There are two good bars, Marina and Fantasia in the building, and they are hidden from human eyes.Prosecco Turkish…About food, everything that was previously described by tourists with a negative is true!!!Rather, you will get an omelet, but with 30 minutes standing in line.Tell me?And what are the delights at home every day ?No ... But from a Rixos-level hotel, at least I want red fish for a bun😊Children are everywhere, I'm a mother myself, but their number makes my head spin ...In 6 days for two, 330000 ...Don't waste money, vacation time and nerves!!!🙏
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7
8
December 30, 2024
Well, there are no words, how great
It is better to take boats and all transport directly on the plage, from the guys
We rented a yacht for the whole day.
It was magical.
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May 9
We had a great rest, the staff had a great rest, the weather was great at the beginning of May, the water temperature was 20 °, solid advantages
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July 11, 2023
There are pros and cons. The main attraction of the hotel is the Rixy Kids Club! It's the coolest thing I've ever seen. Creative studios in all areas: Drawing, music, carpentry, pottery, ballet, basketball and tennis academies. Just wow! From small to large, there is constant movement there.
It is better to use an individual VIP transfer to the hotel, which is comfortable and fast. The huge beautiful territory of the hotel. There is a place to walk and something to see. I don't think you need to explain the classic Turkish service)). The reception has a very polite Russian-speaking staff who will not ignore any of your requests. I recommend it 100% for children.
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4
1
May 6
Great hotel. This is not the first time we have rested here. And always happy. Food and entertainment for 5!
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April 26
I wanted to give a good grade. But for an open disco on the street at night, I'll give you 1. That's not enough, I'll also write a complaint to the city administration for disturbing the silence. Paying that kind of money to stay up at night. How's that? Did I come to relax or to the disco?
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1
2
May 15
It's not worth the money! Not friendly staff, dirty dishes, tired rooms. We left things in the room, some of them were just stolen, and we're still trying to get the rest back. Large, beautiful and well-maintained territory. Lots of fun for kids. It's their good thing.
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1
October 16, 2024
The vacation is coming to an end, it's time to share your impressions about the hotel.
I must say right away that we overpaid about 50 thousand rubles specifically for rixos, because we thought we would get into a premium segment hotel. But alas. In order:
The transfer was with a check-in at another hotel, which is a plus, but no one met us at the airport. We ran around the large parking lot in search of the license plate.
We got there well and quickly.
The hotel was checked in a few hours earlier. Thanks for that.
Number 1103. At first it seems that you are in the ass of the world, walking through the corridors, far from everything, but then I got used to it, because from the street we were right on the beach. There is a warehouse on the ground floors of this wing of the hotel: old tables, chairs, Christmas decorations. This place seems deserted and slightly abandoned.
The hotel is a party place, so the music was blaring every time until 2 a.m., the audibility is decent. Music made my husband uncomfortable.
There is no cleaning in the room. For the first time, we never tipped the cleaners. Sticky bedside tables from the guests to us. Dirty balcony. The bed was changed 2 times and then because it was accidentally soiled 2 times. The first time was changed to the 6th day of rest. They didn't vacuum at all. Towels were changed every day.
There are three of us. Slippers for two, no bathrobes (this was very surprising).
The territory is beautiful, well-equipped, well-groomed, I enjoyed looking at the mountains and greenery.
The beach is beautiful, the wide promenade is clean, there were enough sunbeds.
The pools on the territory are nice and clean. They clean and paint constantly.
There is also ice cream, smoothies, and a bar.
The bar is a separate song. Drinks are normal, everything is normal, except that the collective farm, in the form of many vacationers, climbs out of line, not caring that there are still people waiting in line. And it's just that someone has enough upbringing not to send obscenities to those who think they are smarter than everyone else.
The bartenders serve the norms.
The nutrition is very weak. We've been here 10 days, the food is absolutely monotonous. I'm tired of more bitter radishes.
Snacks don't seem to be cleared off the tables at all. As they stood on the first day, they are still laid in the same places without change.
Salads are the same, pasta, mashed potatoes and rice. Everything is in its place. I don't even go there anymore, I've memorized the menu.
There were shrimp 2 times all the time. Promised on Tues and Fri.
Yesterday was Tue, but without seafood.
Sweets are also weak. No cakes, chocolate fountains, etc. Just the simplest sliced biscuits with different dyes and Turkish sweets according to the classics.
The restaurant has 2 floors, but, however, the hotel saves and closes the 1st floor, crowding all the guests on another floor. If you're a little late for dinner, goodbye, table, goodbye, forks and spoons. It is impossible to approach the tables with food. It's as crowded as the last train ride.
The water park is half closed. I would like to ask the hotel, why suddenly save money on us???? We chose the hotel specifically for the water park. As a result, we didn't ride almost anything.
The kids' club is great, good workshops, but for the last 2 days there has been no animation, sweets, lollipops at all. It feels like the hotel is slowly dying out. Hello, management, we're still here!!! And they paid a lot of money to relax to the fullest!
I would also like to say separately about the evening programs. If there are concerts, they are great. And they will sing perfectly with a good repertoire of songs, and they will dance at a very good level. But, there is a but. We got to the beauty contest, which has been going on here for 2 weeks and the Audi company congress. And no concerts for you these days, just a bunch of music dedicated to the anniversary of the Audi company. Why do I need this as a guest who has paid for a vacation??? I want show programs, I want to relax my mind and heart. And in the end, the hotel management didn't care about it. He has his own interests. We moved the sun beds on the beach and made a platform for representatives of the Audi company. But it was the lack of evening programs due to the beauty contest that angered me more. We don't work all year so that we don't know what to do with ourselves in the evening. And not only for adults, but also for children. The animators with the program were there for 1 evening.
Trips from the hotel guide to the shops deserve special attention. People, don't get fooled and don't waste your precious time on this! You will be offered a free shuttle service with arrival in fur coats or gold. We had a conflict with a fur coat store, because we were not in the mood to buy outerwear, but stopped there only to be taken to the Antalya shopping center. As a result, no shopping center, no good mood.
To summarize, I will say.
The hotel is not bad, the usual 5. It's not worth the money. Definitely not coming anymore.
The reception responds quickly to requests, but we didn't ask for anything except a needle and thread. They settled in quickly. But the savings on everything and everywhere are felt everywhere. It was annoying. It seems that the hotel has gone to winter, but we are still here. And we paid a lot of money so as not to feel discomfort and inconvenience. But alas. I would like the hotel to value its reputation, read reviews of Russian tourists and correct shortcomings.
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3
2
May 23, 2023
I am used to relaxing in majestic hotels in Turkey: with a beautiful large welcome area, domes, a large lobby area, mainly with a grand piano, beautiful cozy armchairs/sofas, a large and beautiful restaurant with a dress code for dinners, a large green area with fountains or, at least, just a large green one.
None of this is here.
Reception: when they drove me to the reception entrance, I thought, "well, it's probably just registration here, there's probably another lobby room with those high ceilings and domes.... No. It turned out to be the main Reception... in the hotels of my city of Volgograd, the welcome zone is much more pompous…
Restaurant. Okay, we checked in with the child, went to breakfast. Many people correctly write that a restaurant is not a restaurant, but a canteen....
Plus, I already wrote about the dress code in other hotels for dinner (they don't let you in shorts, flip-flops, beach clothes), no one dresses beautifully for dinner here ... just had a snack and went. The tables are not covered with tablecloths, each has only rubber placemats, which are already black from time to time, do not wash off....
A friend was vacationing at the same time with Rixos Beldibi, she took photos of how beautiful their dinner was and the choice of dishes : the Sungate assortment was not nearby ... neither red fish nor seafood (only fried sea cocktail)... the last 4 before our departure, shrimps and crayfish appeared.
Number. my child and I stayed in a two-room room with a terrace.
The downside was poor cleaning - the floors were not washed at all, they collected garbage with a dry mop and that was it. Although there were traces of fruit drops on the floor. I was not satisfied with this and every day I contacted guest relations with a request to wash the floors with a bucket and water. For example, the lifeguard washed the deck of the y Marina bar pool several times a day with a bucket of water and a rag. They didn't wash the room like that. On the fourth day, a Turkish woman came, an adult woman, and we communicated with her via translate - I asked to wash the floors anyway. She went to the bathroom. When I went in there, I was horrified..
She was washing a dirty mop in the sink. In the sink in which I wash my son, I put him on the edge (he is 1.5) to wash the legs of the handle, brush his teeth……
In general, after that they started coming to me for cleaning with a bucket.
On the 7th day of rest due to the invasion of ants (washing is bad) we moved into the next room of the appropriate category: two-room with terraces. but. YouTube was no longer working on the TV in this room (in the previous one it was), because the TV could not be connected to the Internet for two days. The capsule coffee machine did NOT WORK (it worked in the previous one). The air conditioner DID NOT WORK on cold mode, only on heat. A couple of days later, the lock of the interior door broke. The handle worked, but the lock itself did not open. It happened late at night, and thank God I was in the room with the baby. It makes me feel bad to imagine what would have happened if he had stayed alone in a closed room (especially since the doors of the terraces are also locked)…
Despite all these shortcomings, we were offered to MOVE AGAIN for the remaining days of rest. I refused, because the third move with a child from room to room in three weeks of rest is just an egregious case!
THE BEST THING here is the rixy club. Everything is here for children: a water park, a children's bar, a candy bar with sweets, game rooms, a room with slot machines, rooms with master classes - modeling robotics drawing music class. The only thing is that the children's restaurant did not work, and it is mostly very difficult to find dishes for a child. Plus, the mashed potatoes were powdered…
I also liked the huge gym from world class gym.
There is no familiar animation here... we jumped in the aerobics pool, left the darts and that's it.
Everything in the hotel glasses store is fake - first I chose Bottega glasses for $ 590, then I decided to check on the website if there were such glasses in the collection ... they were not on the official website or in the Central Store…
I believe that this hotel does not pull in terms of price-quality ratio. We paid 720 thousand rubles for 18 days from 04.05 to 05.21.2023
I'm not coming back.
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19
March 27
It's a very cool huge hotel. It has everything you need for a great seaside vacation.
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May 9
A fast-paced old hotel with a canteen, but of course everything is cool for children there, they lived in a room, but the situation is better on pitchforks
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1
April 20
The Rixos is outdated:
The towel is worn out
A pillow in kamki
Bubble wallpaper
Stupid Condey
Poor food. No seafood
The omelet queue, hot
There are no theme nights
There is no fresh food, refrigerator with drinks
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2
August 25, 2024
The hotel has 5 stars.I took off 2 stars:the 2-room family room (1621) did not have closets for clothes, the closet, which was located in a combined toilet, clearly did not intend to store things, absorb the odors of the toilet and the moisture of the shower.
At night, the sound permeability of the room was maximum, because the window did not close due to a broken mechanism.
The sofa located in the room, intended for a gazebo, a veranda, was unsuitable for relaxing on it, because the lower, landing part of the sofa was not attached to the back.Having sat down on this art object, the body rolled down
And so on…
Information about all the problems of the room has been brought to the hotel staff and a representative of the company.Two days later, after numerous calls, a mirror number was offered.they did not change the lack of proper room service to the same shameful one, especially since by that time it was the third day of our stay in Turkey
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2
May 14
A very decent hotel! The territory is huge, a water park, lots of entertainment. I recommend
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December 21, 2024
The territory of the hotel is very well maintained and tastefully decorated. But be prepared that the rooms are a little tired. For food - 4.
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1
June 12, 2024
I put 4 only because of the rooms, the rooms need renovation, overall a good hotel. Large territory, everything is well maintained, excellent buffet .
Sympathizes that the service is completely Russian-speaking.
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2
June 29, 2024
I do not know why there are five stars here.... A variety of food for a solid two, every day the meat is the same, then the fish is fried in oil.
I'm not talking about seafood at all, they are not here from the word at all....
The deck chairs are all battered, old....
The only pool is central with decent sun loungers and service. Next, everything is old …
A room with a sea view, well, so-so, I want to say, you can see a piece from the corner, but this is a view of the pool. The room is old, faucets are worn to rust, towels are washed, the newest thing was slippers ...) Not even a pen or pencil is in the room… Room cleaning, so-so, dirty dishes are not cleaned. ... The question is , why ?
Air conditioners don't work anywhere at all, from the word at all. The stuffiness is unbearable everywhere in the premises …
There are much more comfortable, better quality of service and more modern hotels in Turkey. Believe me!
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9
October 16, 2023
Well, as if this is not the Rixos now, he has become with a childish bias. As a family hotel - perfect. Rixy club, bomb.
There is a perfect quiet bar, in the Marina building. Or noisy central. The show programs are so-so. DJ at the disco, playing Russian popular music.
The food is simply five-star, without frills. Because of the children, it is very noisy, but there are a couple of open terraces where it is quiet and pleasant
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1
November 14, 2023
Were in early September 2023.
I liked absolutely everything.
And for children in general paradise)
The child really liked the master classes, especially the potter's wheel and drawing on canvas.
Discos, performances.
Alcohol is really good elite.
The food is varied, the rooms are clean, cleaning is daily.the staff is friendly, the beach is clean. There are a lot of bad reviews, but they took a chance and did not regret it for a second.
From the nuances, the refrigerator in the room as we drove in, did not work ... and was not repaired,😐
We will be happy to come back again.
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1
May 10, 2024
We decided to start our honeymoon in this hotel, we chose a room with a view of the pool and the sea. We found out that the load of the hotel is 75%, but there are a lot of people only at meals, and so in the hotel because of the large area you do not notice people.
A large spacious spa center with a huge selection of treatments, ordered a back and leg massage, received a full body massage as a bonus)
The manager Ruslan made sure that our room was decorated for arrival, made dinner at the sea food restaurant as a compliment, where we were also congratulated! And there was a beautiful breakfast in the room, we felt like kings)
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1
1
October 8, 2023
Great hotel! The service is good, the food is very good, not just a variety, but also not bad. For a variety of dinners, you can go to a la carte restaurants. Everyone is very interesting, but the main love is of course the Bloom restaurant. I definitely recommend spending $100 per person and visiting this wonderful restaurant.
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1
March 5, 2023
We have been to this hotel with our family 12 times.Our favorite Rixos.Large well-thought-out territory, different accommodation options.The Rixy club is above all praise.High-quality basketball court (in the shade of pine trees!!!)This was the most important criterion for us.The rooms have been renovated.The entrance to the sea is sandy.Service in restaurants and bars on "4".Of the cons:the food needs to be tightened, there are no heated pools outside (if you did not come in the summer, the water is cool...), they do not monitor the pool in the rooms near the football field (football players swim there immediately after the games, sometimes even in clothes)We're going back here this summer.😎
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3
2
October 9, 2022
+ Individual transfer from the airport and back.
The meeting at the reception is pleasant, the service is good enough,
The territory of the hotel is well maintained and green with a wonderful view of the mountains.
The children's rixy club is wonderful with lots of entertainment.
In the evenings there are discos, super animation.
And there is also a lot of entertainment for adults in the evenings.
The room stock has been renovated above the standard.
The buffet food is delicious. The coastal food courts are beautiful and atmospheric.
2 Beaches - sandy and with pebbles.
The pier is private.
And there is also a high-quality private club rixos with an individual transfer to the hotel and back, with a separate private area on the beach and private rooms in houses with pools. The food is in fact. The service is better.
- in low season, there is little space in the spa and the small pool is not heated.
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5
1
June 10, 2024
A good hotel for the whole family, the kids are delighted! Beautiful territory, cool gym! The food could have been done better... but in general everything is fine!
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1
1
August 25, 2024
The hotel has lost its former luxury. So far, only building number 2 is fresh, it is 2 years old. The food is of high quality, but rather monotonous. There were no fresh juices, no lightly salted fish for breakfast, no queues for an omelet. The territory is certainly impressive in its scale. There is a concert venue, which then turns into a club. But, the pictures of the hotel are much better than the reality. It's time to do a total renovation. The combination of price and quality is more towards the price. I changed the room , it was changed only on the 4th day of my stay , although I asked to do it right away.
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1
May 22, 2024
I had a rest this week at Rixos Sungate. The hotel left a bad impression! We settled in the building where the marine bar and pool are, one evening I drank there and talked to a barmaid named Aliya from Kyrgyzstan on the topic of Instagram and telegram. She ran into the kitchen after 5 minutes and called the security (hotel police). The staff drove me all night somewhere in their offices, raising their voice every time and shouting at me in Salem and accusing me of harassment ! Allegedly, this is not accepted in their country, but in fact I didn't even do anything, but just talked with the barmaid. After the arrival of the Guards, I said that I could go to the room to sleep if I was not delivering the amenities at the moment, but they did not let me go!They left me without dinner, then came at 12 a.m. to report everything to my wife, woke her up! And they also convinced her that the house was broken ... Strange steps in the rooms (3 large steps) on the way to the san node, twisted his leg at night, they did not even allow his wife to bring dinner. Half of the Ala Card restaurants were not working! The food is monotonous , even the positions do not change in places, as if the food was closed in the evening and opened in the morning. Positive:good animators and coaches, good alcohol, a gorgeous gym, a large territory.
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2
1
October 7, 2023
A great hotel, several swimming pools, there is a world class on the territory, even group classes are held, the food is delicious, varied, there are hookahs on the territory, a water park, a football field, basketball, tennis field, a lot for children)
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July 6, 2024
From the Rixos network, only the name and concept are here. The service is a complete failure. 1. Delayed placement. We waited for three hours, we were settled even an hour later than the deadline. 2. The room got dirty: it looked like dirt was smeared on the mirrors, stains and traces of some liquid on the wallpaper, even a balloon with shower gel forgot to hang)) The external ventilation was buzzing so that it was impossible to sleep. On repeated demands to change the room to an acceptable one, we were offered a room 2 times smaller, where there is nowhere to put even suitcases)) As a result, they simply forced me to pay extra for an upgrade to an acceptable room. By the way, there is no sound insulation in the rooms: you can hear the neighbors talking in a low voice. 3. Nutrition: the quality is normal, but monotonous. The service in the main restaurants is worse than ever. The restaurant space is simply not designed for such a number of guests, the staff cannot cope and simply does not have time, it is not easy to find a free table at peak time, you need to wander around the restaurant a lot, the tables are poorly cleaned - they can easily put clean appliances on other people's crumbs and dirty tablecloths. Drinks need to be literally begged for, even drinking water, which is freely available in bars. You can spend up to 15 minutes queuing for an omelet. Empty coffee machines are a common occurrence. 4. A good kids' club, there are various master classes, children can be rented at least for the whole day. Children's animation in the evening is pleasant, but sluggish and monotonous. 5. The beach. You can say it is not there: it is very narrow, in some places it is overcome in several steps. There is no desire to spend time there. 6. Pools and slides are generally normal, you can swim and ride. 7. The territory is large and green, it's nice to walk.
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2
January 16
The famous Rixos, I really wanted to put 5, but it's not pulling anymore, either the crisis is affecting, or the management is suffering, well, the service and the level of food have dropped by an order of magnitude… it is sad.
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April 8, 2024
The hotel is not bad, but it does not reach the 5* ultra-inclusive. There are only 2 tennis tables for the entire hotel (we were at the beginning of April), if you only come at 8 am, the rest of the time there is a crowd of players. The hotel is family-run, there are many opportunities and entertainment specifically for children/parents with children. There was no promised seawater pool on the website, it was dismantled (-), from 11 to 12-30 and from 16 to 18-30 there is nothing to eat (unless sweet pastries in the children's sector or apples in the lobby), snacks are not given at the bar (maximum - nuts), cocktails are not a fountain. The alcohol is all local. There was no luck with the sea either - jellyfish sailed, a strong cold wind, the water is still cold. The carpet in our building was worn out. He takes the hotel with his buffets - there is everything for every taste (I wonder where all the uneaten food goes, because there is an ocean there....). The crowd is already in April (and this is not the season!) - as in an anthill, the restaurant is clearly not designed for such a number of people, we even had to stand in line for food and look for a place to sit down. In general, expectations and reality did not match up a bit :) Access to a-la cart restaurants (be prepared) is free with one pass and is only available for guests staying at the hotel for more than 7 days. Actually, we were there for 4 nights, free of charge.we weren't supposed to have a massage in the spa area either ;) The hotel has a beautiful promo video, but in reality not everything is perfect. If it is important for you to eat a lot and tasty food + a large area for a walk - choose rixos sungate.
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5
3
May 1, 2023
the best and most beloved! Gorgeous territory - big, green, beautiful! the beach has an entrance to the sea and sand and pebbles - for every taste! food, drinks - whatever you want, at any time of the day)
for children - a small club is not a club, it's a city - for children of all ages. Evening shows, performances of artists - very cool!
I've been there several times already - I'll go again!
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3
1
July 24, 2024
Extremely disappointed with the hotel. In the hotels of this chain, everything has always been OK, but this hotel is just terrible. We are two families. Our opinions converged. It's like a bazaar. During breakfast/ lunch / dinner in the main restaurant, as in the bazaar, there are no seats, the air conditioners do not work. The rooms have the same problem with air conditioning, they don't pull. We have a regular room, not a large quadrature. We contacted the reception, sent the master, but he could not do anything. It's over 40 degrees outside. Sitting outside in the evenings is not an option at all, you will get drunk afterwards. Trying to find at least some working condors, we went to the lobby, but there they will pour you only water and coffee, the rest of the drinks are only on the street.
Enroll children in master classes is a separate quest. The girls are rude, they drag out time in every possible way, they make them wait for 15-30 minutes just to enroll the child in a master class.
In an adult water park, in elevators, it's very dirty, you're afraid to even press a button.
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9
1
September 9, 2024
A nightmare for a lot of money. There is a complete discrepancy between price and quality. On the very first day, slippers were stolen, and from the territory of the paid pavilions on the beach. Of the six a la carte restaurants, you can choose only two for free once - you have not met this in any hotel in Turkey ((( at the same time, it is impossible to sign up for a restaurant even for money - install the application, try to sign up for an alarm clock at 8 a.m., and then only for 2-3 people, although in the evening all restaurants are empty There are no people. Sun beds need to be really guarded, because they just throw things off and occupy them. In the main restaurant, you can walk for 20 minutes in search of an empty table. Etc. etc. In general, it is very unpleasant considering that this is Rixos(((
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5
1
October 2, 2024
All the good things in this hotel cover the horror of the night sabbath discos!!!the reception responds to the remark that this is an autopati.I don't know if it's called that, but this hotel is for families with children.how can they sleep at night if boom boom boom until two in the morning....we came with a disabled person to rest, but for now the rest is broken by night insomnia.I hope to change the room tomorrow, and if not, then I don't even know what to do for another week.I advise you to ask questions when checking in.
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3
June 15, 2024
Now we are in this hotel, having arrived from Side, we rested there in another network.What can I say:Heaven and earth!I will definitely not return here anymore, a typical Turkish hotel with Queues for waffles, uninitiative waiters, tasteless alcohol and food.Bonus (we live in a new 5 building):you will not be able to sleep, first because of the bar under the windows, at four in the morning you will wake up to the call to prayer and all this pleasure will continue with the sound of seagulls, well, at 7 in the morning the neighbors wake up, who will go to the shower and toilet, YOU CAN HEAR EVERYTHING!!!!!!There is no sound insulation!!!!!!!the food is definitely not five stars (((it's a shame that this hotel is more expensive, but in fact about nothing.The only plus is the risks of kids, we won't come back here for sure!
PS the photo is not dark beer, but apple juice😂I will not describe the taste
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12
1
February 15
The room was either entered without permission and a package was left.The door key of the room did not work 2.we stayed at the door for the day. The balcony door of the room was defective, they came and did it, nothing changed again. The sink in the room was blocked, they came and did it, it was blocked again. 2.they came again, the blockage is gone, there is still a smell. That's why I won't be able to make a positive comment about the hotel.
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2
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July 24, 2024
Everything is disgusting! There is no service in restaurants as a phenomenon in principle. The food is tasteless. The balcony door does not open in the rooms, it takes a lot of strength to move it, the same story with the wardrobe. It is clear that the pictures on the website are beautiful, it says that the hotel is after a complete restoration. In fact, the reception informs us that we are being accommodated in the old building, do you want an upgrade? Easy! Pay that much more and you will have human conditions. And when you realize that you have already massively overpaid, you somehow send an irresistible desire. Yes, I know the chip with the money in my passport and it is in Turkey that I always use it, but! There was a crowd, just a crowd, while those who worked with us were constantly rushing somewhere. I asked to change the money for a tip 5 times, they didn't change it, and then I got so angry that I decided that they would do without a tip. I wanted to pay for early check-in, there is no such option! As a result, our suitcases stood in the sun for two hours, no one brings them into the room! Hana to creams and vitamins! They changed clothes in general, it is not clear where. A luggage room, elementary, not a single chair to put things in! In an Alaskan restaurant, they couldn't eat anything at all. Well, plus dirt and disgusting service! Separately annoying employees constantly selling something! In the best traditions! Not a single decent show. They save a lot on everything absolutely!
The worst hotel chain! It's a waste of money. We didn't enjoy our vacation. And, yes, this is the third hotel of this chain where we have been! I didn't like any of them, no matter how much it cost, no matter how beautiful it looked in the picture!
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June 24, 2024
We had a vacation with a friend in May 2024. What can I say... we didn't like anything! There's nothing to do there! It's boring and there are only families with children. Animation on the pool: the unfortunate dancers came out for 20 minutes, danced at each other, looked at each other and left. It's boring in the evening, except for drinking alcohol, there's nothing to even entertain yourself with. The food is so-so. I expected something else for such a price. In short, the sides lay down and went home. If you are free girls who have come to have fun, and not to lie on your sides and eat in the canteen according to the schedule, without husbands and children, you definitely are not here. Half of the ala card restaurants were closed.
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April 1, 2024
An excellent and large hotel of one of the coolest chains! The food, bar, grounds and rooms are all on the level! Have fun all day long! Water park, kids club!
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May 27
Large territory, delicious food, lots of bars and alcohol. Large children's area.
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August 29, 2024
We are having a family vacation now from 08/25/24 to 09/01/24, today is the fourth day and the hotel clearly cannot cope with such a flow of people. At dinner at 19.30, they searched for a table for 15 minutes, then they and their husband cleaned and set the table, then they cleaned the table themselves, the plates also run out, as well as the food, tomorrow they probably look for a table again))))) shame on Rixos ... The room will also not be cleaned until you remind me ... not 5 * at all ... it's a pity for the money, I didn't expect this, one disorder and not a rest (((
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May 17
Cool hotel
We flew to 4 concerts, all were organized
The weather was great
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October 25, 2024
The free fish restaurant is just tin spoiled the whole impression of the hotel, the waiters can not cope with the number of vacationers, cocktails are so-so, serving dishes in the main restaurant is not amazing, but delicious. If it were not for a good beach, then the hotel would not be worth the money, all services are very expensive in general, a little disappointed, a double impression.
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August 20, 2024
What's wrong with Rixos?? This hotel does not even pull for 3*. Everything is already dead, old. The sunbeds are a nightmare, the towels seem to have been washed 10,000, if not more. The food is monotonous, not tasty. No seafood. It's a nightmare. Alcohol is cheap, with a pungent smell of alcohol. The food in the children's rixy club is so-so. We asked for a lot of money, and eventually arrived at a 3* hotel. I DO NOT RECOMMEND IT!!! Don't come here. The Turks are completely relaxed, everyone is going and they think nothing needs to be improved.
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September 8, 2023
A magnificent hotel! The territory is huge and green, a magnificent walking area! A huge number of pools and bars! You can rent a car directly at the hotel.
Great staff! I definitely recommend it!
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May 27
It's a pity that you have to put stars, this hotel doesn't deserve a single star! Yesterday we returned from this unfortunate hotel on 05/26/2025 and it was a happy day, finally the torment in this terrible hotel ended!
I'll get down to business - and so about the cons, but unfortunately they are the only ones in it.
1 - terrible food , cheap semi -finished products in the dining room and in the snack bar on the beach ! Lord, it's not possible to eat the same thing every single day! The dishes are dirty! My dear people, this is a horror for 300,000 cheap semi-finished products seriously!???? It's not rixos, and it's definitely not 5.
I've been to all the alakart restaurants and they're terrible, yes, and even the hyped bloom! The only restaurant that deserves 5 stars is the Teppanyaki restaurant and that's it! I don 't even want to write about the rest of the Alaska maps , it 's just clear and essentially disgusting , the same semi-finished products and everything left over from lunch and dinner !
2 is the pool that has not been cleaned in the 8 days of my stay even once! I witnessed the decomposition of meat and shrimp at the bottom of the pool! Ugh just ugh
3 is an animation that doesn 't exist , and if it does , it 's a horror and a shame ! The only time was a decent performance, and that 's it!
4 - these are paid poached eggs and freshly squeezed juice for breakfast ! Seriously paid , I 'm totally stunned here !
5 - this is the contingent , it corresponded to I don 't even know what
6 - dead beaches , old towels
7 is a dirty old hotel by itself, okay old, but it's dirty ! Dirty windows , glass, carpets , furniture , the stench of mold in the corridors is such that it just makes your eyes water !
8- this is room cleaning, towels from the Floor will just be hung back by you , linen will be changed if you ask !
I paid $100 at the reception for a new room in the Marina, but it turned out to be even worse and returned to the old building again! Of course, the money was left as a gift to these incompetents!
So finally, the advantages of the hotel and it alone are a large territory and mountains! Thank you for reading this ! Take care of your money and time, choose hotels carefully and read reviews, they won't just write so badly!
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August 9, 2023
RixOs, not LuxOs.
The hotel is a simple Turkish foursome. I put a three.
We had a rest at the beginning of August 2023. 2bz and 1 reb. Comfort terrace house room for 5 nights and 286k wooden. The review is purely subjective and everyone decides for themselves how to spend their hard-earned money.
Air conditioning. It is unclear why they save a lot on a comfortable temperature. It is stuffy mostly in all rooms, even at the reception. There is no such feeling - phew Conder!
Beach. The pebbles are small and large. High steps on the descent. It is difficult for older people and children. Entering the sea is like in Adler, there is nothing to do without coral. Large rocks all over the bottom to a depth of. Swimming is not comfortable for both adults and children. Some fish are biting. It doesn't hurt, but it's not very pleasant. Hot sand with pebbles burns your feet-there are no elementary wooden decking. Don't expect to be offered drinks on the beach. There is no bar or service on the beach. Old dirty metal tents for protection from the sun (well, at least they are there). Sun beds near the pool are occupied from the early morning, especially soft ones. There is no bar on the pier. Showers, if there are anywhere nearby, then with cold water.
Animation. It doesn't exist in principle. It sometimes takes place somewhere near the pool at lunch. I have not seen any other entertainers playing water volleyball. I've never seen any animators. In the evening there are concerts on the stage near the sea. There are not enough places. People are sitting on everything.
Food. Like in canteens. For six days there has been nothing so exquisite, like a chef dish. Everything is standard. Breakfast is Lunch. And dinner differs only in that the table is served with empty glasses for dinner. The food is so-so. Not salty at all. They don't really salt their food. Neither salads, nor ready-made dishes. The tables are dirty. The furniture is old. There are people in the dining room, like in an anthill. If you come to the meal later than the opening, then be ready to circle around with plates of food in search of an empty table. We actually did laps a couple of times. Alakart restaurants are paid, or as I understand it, once for free, if the rest is more than 7 nights.
Diamond Club. A separate paid concept on site. I don't understand this approach at all. Like, the hotel is all inclusive, but sorry the pier, sun beds, bungalows and diamond are paid, or for those who live there.
Service. He doesn't exist at all. From the word at all. If you are used to being smiled at and greeted in the morning and throughout the day, then you will be greatly disappointed by the open indifference of the hotel staff. Absolutely no one cares about you. Starting from the reception and ending with the leaf cleaner, whom you will meet in the morning. All types of transport, including freight and passenger, travel around the hotel. Imagine - you are walking relaxed after the sea, and figs with these golf cars, so you can start to go around a black passenger mercedes like a sprinter.
Location. Everything is so chaotic and constantly feels catacombed. My wife, even on the sixth day, was poorly oriented around the hotel. And this is not her specialty. A lot of people are constantly asking for directions to different places. Rooms. We had a room in the terrace house. Basically normal. The hot water was excellent in the shower. Toilet without a door).
The Rickshaw Club. We went to watch workshops with the child almost every day. My son liked it. But there are a lot of children there. It is understandable. Most of them come here with their children precisely because of the children's club. The club is good, but not wow. In the evening, children's discos take place there until 21-00. Then a performance is possible. Not every day! In a day or two. We need to clarify the schedule.
Gym. Good. There are actually many modern simulators. It is pleasant to study.
Our find was a bar and a swimming pool behind the buildings of the terrace - "Fantasie". A very quiet and peaceful place with a view of the mountains. The bartender is five stars. The waiters are five stars. Location for five. The only positive and short-lived moment for us, I hope, is not a very memorable vacation at the Rixos Sungate Hotel.
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