SQ-lap
308 reviews
November 9
A wonderful clinic, with pleasant, polite and professional staff. One of the few places where dogs get their teeth cleaned without anesthesia. Because my dog was over 8 years old, the choice of clinic was based on this option. Now the pet is over 13 years old, and so far the Sq lap clinic has not lost its appeal to me. Any problem is solved, issues are discussed, tests are carried out and recommendations for further treatment are given.
As a result, everything is clear, work around the clock, a pleasant atmosphere, professional doctors.
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December 13
I treated a cat here recently.I was satisfied.The staff and the atmosphere inside leave a favorable impression (clean corridors, order in the offices, there is a coffee machine for money).The people working here are professional and everyone loves animals and knows how to help them. There is a shop at the clinic where reasonable prices and almost everything you need for animals and their treatment can be found (the rest is in pharmacies and specialty stores).The quality of services is at a good level, so it is a good choice for those in need.There are two free parking lots in front of and behind the building and a convenient access to the clinic.The clinic is open around the clock.The queues are small and you can sign up for a specific time.
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July 19
A wonderful clinic, the staff is responsive, we have already treated 3 pets... It's great that the clinic is open around the clock... It is a pity, of course, that there are few doctors who can treat rabbits now, but it is important that there are such in this clinic. Here you can leave your pet for overexposure if he is ill, and you need to leave the city urgently. In this clinic, you can do a full examination of the animal: ultrasound, X-ray, and take tests. In general, all that is necessary, doctors can do everything on the spot, and not drive you around the city with an animal that is not very well anyway... And what is not a little important, you can make an appointment at a certain time and come by appointment, or you can just come and wait for a doctor's appointment on a first-come, first-served basis. You will be accepted both ways here.😉
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September 18
It's a good clinic. Pleasant, helpful, polite and competent staff. Each pet has a special attitude. They helped, prompted, and told me. Affordable prices. A wide range of feeds and veterinary medicines.
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September 11
We were at the reception last night. I really liked the clinic, everything is clear and prompt. Tsvilik Lyubov Alexandrovna spoke in detail about the diagnosis and treatment. They were accepted on a first-come, first-served basis without any records and long waits.
Pleasant polite and attentive staff - it's right in the most clean, cozy, professional.
Now only here🫶
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August 14
A good clinic, friendly and kind staff. Even on a first-come, first-served basis, the reception is fast enough. The clinic is clean and cozy
For worried owners, you can drink coffee and make friends with other animals
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July 18
I'm really happy that I found this clinic.
Round-the-clock help for four-legged friends. I searched for a long time, a place where they could help, but basically everyone had a nighttime allowance. But SQ-Lap was not pleased with the fact that the prices are the same as during the day. The prices are very good. There are coffee machines in the clinic itself. Which helps a lot at night. We called in advance, clarified the situation and arrived. There were 2 in the queue. They took it quickly, arrived there at one o'clock in the morning, were already at home at 3. Blood tests were taken from the cat, injections were given, they explained what was wrong with the cat and further actions.
When prompt vet help is required, you don't look particularly at any little things, like cleanliness. There's only a cat in your head that needs help.
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August 15
Many thanks for the qualified and warm welcome.
I was very worried about the dog, because she had two operations, and she was already 12 years old
Everything went great. I am eternally grateful to Dr. Nikolai Leonidovich. Thanks to him and all the medical staff.
Thank you for having centers like yours.
Once again, I thank Dr. Nikolai Leonidovich for his golden hands, for his sensitive attitude towards both pets and their owners.
Prosperity to your center!!!
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July 23
Pleasant clinic:clean, cozy.Comfortable sofas are enough for visitors.The staff is attentive and qualified.They explain everything. They saved my Mia after the would-be veterinarian of VelVetPro LLC. Thanks to the kind doctors of SQ-Lab. I recommend asking for help here.
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July 22
A wonderful clinic with great staff! The room is always clean, and there is a large assortment of pet products. Low bow to the boy, Prikhodovskaya and Kanashin!!! Very good doctors!
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October 6
Polite and attentive staff.
It is very important for pet owners that the clinic can help 24/7.
I had to handle the dog at night (an emergency). The guys quickly helped and gave the necessary recommendations.
It's not the first time I've applied. They help when others are asleep!
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October 12
I arrived at night with my dog, and was very pleased with the doctors and the kindness of all the staff!
Veterinarian Snezhana dealt directly with the dog: a very good doctor and a nice girl! I immediately found an approach to the animal!)
Thank you for your help!
I recommend this clinic!!!
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July 30
I would like to thank the clinic staff for their professionalism. I would also like to thank the boy Nikolai Leonidovich for saving a family member.
The doctor told me everything, showed me.
We were very pleased with the visit.
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August 1
Excellent clinic, we have been serviced for about 7 years, excellent specialists, prices are more than acceptable compared to some clinics! Excellent vet doctor Malchuk Nikoai Leonidovich! And the whole staff is like a big family! All competent specialists!
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November 13
A good clinic, serviced for several years already,
Positive:
- round the clock
- adequate prices
- a fairly large list of diagnostic procedures
- there was no reason to doubt the qualifications of the doctors
Cons:
- there are some narrow specialists, for example, an endocrinologist (at least there were none at the time when we needed to)
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July 31
An excellent clinic is open around the clock. We needed an X-ray with a description in the evening, only there we were able to do it. Polite staff , modern clinic ,cleanliness , air conditioning. We liked it!!!!
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July 28
It is better not to do an ultrasound here. For 4 days every day we came here with a dog complaining of cramps and pain. On ultrasound, doctors (two different doctors looked) found stones, the doctors said that most likely these stones cause pain. After the tests, the doctor said that an operation was needed and ordered a consultation with a surgeon.The surgeon had an X-ray and there are no stones, but there are problems with the spine. The surgeon immediately told me to go to a neurologist and that I didn't need to have surgery. There are no questions for the surgeon, there are questions about the qualifications of other specialists.
We went to another clinic, had another X-ray and ultrasound. And on the ultrasound there were no stones of 2.5 mm, there were two grains of sand of 0.09 mm, which it makes no sense to remove and the symptoms we came with did not describe urolithiasis at all, and there were no problems with urination at all for the dog. In total, for 4 days of unnecessary treatment - 500 rubles , unnecessary drugs. In 4 days, the dog did not feel any better, only from the analgin, which acted for 11 hours and that's it. The injections of analgin cost 500 rubles. Avoid the "professional" ultrasound specialists of this clinic.
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July 12
A wonderful clinic!
We were forced to look for a round-the-clock veterinary clinic in the middle of the night without huge live queues, compared to competitors, we were accepted here immediately and provided professional first aid! They helped save the dog from toxic poisoning.
Doctors are as kind, tactful and empathetic as possible at any time of the day or night. They explained everything clearly, and saved the dog with trepidation and care.
Thank you for your hard work!
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October 6
05.10.2024 late in the evening I went to this clinic with a large abscess on the paw of my German Shepherd. The previous (other) clinic could not help us. Here the asccess was opened, full-fledged treatment was provided calmly, professionally, explained how to continue treatment at home, provided with all necessary medicines and devices. Thank God that there is such a clinic where you can get urgent qualified help for your pet at any time of the day, because, as it usually happens, there is an urgent need for help just outside the working hours of the state vet.institutions. Thank you very much.
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July 15
A very good clinic, round the clock, which is important.
They treated the older cat for several years, pulled her out of oncology as best they could, unfortunately, she left, but the doctors did everything to the last.
Now we are treating the younger cat, the staff is all attentive, sensitive, trying to help, listen.
Of course, not all prices are very small, the cost of tests is quite high, but the clinic itself and even the administrators justify the cost.
I recommend it!)
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September 6
A wonderful clinic, a good attitude to pets and their owners, qualified specialists, provided emergency assistance without an appointment and a queue (the cat fell out from the 7th floor), called a bunch of other veterinary clinics and they refused us everywhere, then everything is scheduled, then there is no surgeon and rengen is no longer working and only then they said come. We came from the other side of the city and did not regret it. Despite the evening time, the necessary examination was done to determine the condition of the animal and first aid was provided.I would like to express my gratitude to the staff of this veterinary clinic.
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August 7
Many thanks to the clinic staff for the excellent attitude and qualified help, they brought a dog who refused to eat and drink, and practically did not get up, after the treatment, the herd was much lighter at home in the morning, began to walk around the apartment and even ate a little, we will continue treatment in this clinic. Thank you for being there!
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December 23
Thanks for the professionalism, Daisy the kitty is coming to life! Calicivirus has not been treated in the state hospital since September, although they went and showed it more than once, observing the fading dynamics. It came to the unexpected in the state - try again to drink these antibiotics, and after a week for tooth extraction under anesthesia. We decided to go to a private SQ-lap and immediately felt the difference - we did tests + ultrasound.. treatment was prescribed and the cat began to revive. We've got a lot of bumps, and I think if we add up the costs since September, we've got more than just treatment in a private clinic. It's different and with a soul in SQ-lap!
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October 9
I really regret that I did not read the reviews about the SQ-Lap clinic on Filimonov earlier and took my breeding cat to a caesarean on the night of 5 to 6. At first, the doctor, after doing an ultrasound, assured me that there were no kittens in the uterus, but only the afterbirth remained, so he would cook. Then, when installing the catheter, the second doctor flogged the vein 4 times in the same place - flogged the vein until it worked. When he administered anesthesia, I was very surprised why so much, but he's a doctor, he knows better. Since the cat is nursing, I asked for a cosmetic suture, but I was refused. The operation, along with the IV, lasted 40 minutes, just super fast. The cat was rendered unconscious and warned that she would be recovering from anesthesia for a long time. And she never recovered from the anesthesia. A day later, she died, suffocated from pulmonary edema and left two orphans. Never trust your pets to these people.
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August 9
My cat Radik got into trouble. I drove around half the city, 4 clinics, and called five. I've heard that they won't help, it's not their case, the most annoying thing is when the doctor sits in a chair and tells me what to watch him for, I won't help in any way. When I arrived at this clinic, they did not refuse to help us. Very attentive and competent doctors. Special thanks to the surgeon Malchuk Nikolai Leonidovich. The operation was performed yesterday. They showed everything in the pictures, explained the plan of action and treatment for my cat Radik. The recovery will be long, but with this approach, I believe we will get better and our Radik will be cheerful and playful again.
Thank you very much that there are such doctors and there is such a good clinic.
I recommend this Sq-lap clinic to everyone.
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October 6
I would like to put zero, but alas.
Yesterday at 8:22 a.m. they called this clinic, described the problem, immediately told us the diagnosis and told us to come as soon as possible. We arrived at 9:00 and waited 1 hour and 30 minutes to leave for another clinic where we were admitted immediately. When we approached and asked when we would be called, we were answered "I have no idea we have a queue." The bottom line is that the diagnosis that they called us on the phone was thromboembolism, it was a torn blood clot and at the same time they made us wait, our cat was in pain and died in this institution for 1 hour and 30 minutes, they knew and they didn't care. As a result, we went to another clinic, where we said goodbye to our cat, he is no longer there and it is unbearable to realize that this disgusting clinic tormented him.
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December 10
It took me a long time to decide whether to leave my review, but I think that if I don't warn other people who love and care about their pets, I won't be calm.
I will speak briefly.
My cat got sick. We came to this clinic because he hadn't eaten for two days. On the first evening, the doctors did not even take tests, they said to observe. The next day we saw that the cat had turned yellow all over and urgently brought him to the clinic. They dug him up, gave him injections, took blood for analysis and said that after the results of the study they would know the diagnosis and further treatment for sure. At 17:00 (with pennies), the administrator calls me and says that I need to do an urgent blood transfusion and need to look for a donor, weight, age and availability of vaccinations, they explained to me how much there should be, BUT they did not tell me that 1 cat may not be enough! Upon arrival at the clinic, the doctor (a woman of 35-40 years old, maybe a little more, I don't understand much, with blond hair) calmly says that 1 cat is not enough for us, that we need at least two more of these. When I asked why they didn't tell me about it right away, she replied that she didn't have to say anything at all!!! As a result, 2 more cats were found, BUT no one was going to check which blood type would be injected into him, they just slipped me a document in which I had to register my consent to such an intervention with the words "well, there are always risks." I had to sign it, because there was no time to delay and this was the first time I had encountered such a thing.
This woman (a vet doctor with blond hair) could not simply put a catheter on my CALM cat, who had never been aggressive in his entire life. She cut all his paws with a needle (this can be seen in the photo). As a result, another doctor (a young girl) put it on the first time. During the entire time of blood transfusion, they practically did not approach him, his needle came out of the wreath and went under the skin, and for a while the blood just went under the skin forming a large blood ball, I also discovered this, and asked if it was normal. An older woman treats animals rudely. When my cat didn't have a living place on his paws to install a catheter, he was twisted with such force that even the administrator held him. After that, he hissed and scratched for the first time in his life.
In other things, all the animals that came out of the ivs that day were pierced by the catheter. ABSOLUTELY EVERYTHING! If a vet doctor can't do basic things, then what kind of vet doctor is this?!
I don't want to talk about all the vet doctors in this clinic, but after such an appeal from at least one of the staff, I want to run away from there.
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October 23
Our beloved cat was killed in 10 days. We brought them every day, did a bunch of tests, performed all the doctors' appointments (always different, for some reason), as a result, we gave a huge amount of money and from a cat with a fever, we received a dying cat who died right in our arms. We were never diagnosed. Moreover, when we asked "what is going on?", we were told "he is in poor condition, but the tests are normal." They didn't listen to the symptoms and what we were saying. I still hate myself for believing these "doctors". That's really "aesculapius". Never, never, never bring your pet here unless you want negligent doctors to kill him.
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July 27
Thank you very much to the clinic staff for the excellent attitude and qualified help, they brought a cat at night who refused to eat and drink, and practically did not get up, after the treatment, he already walked around the apartment in the morning and even ate a little, we will continue treatment in this clinic, I hope our cat will recover. Thank you for being there!
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July 24
Too much praise is suspicious) But there are no complaints about the employees. Only positive memories. They helped me more than once at night. Probably in many clinics it is good, but in this one it has been checked more than once. I will not actively recommend it, in order to avoid misunderstandings, but you can try, there are different patients) and from our Moon - greetings and thanks)
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September 26
We consulted on the results of ultrasound (French bulldog) with the doctor Malchuk Nikolay Leonidovich. He invited us to the appointment even before our turn, having seen a preliminary diagnosis on the computer. As always, he was specific, clearly, but with tact (again, taking into account the diagnosis), he voiced possible options for the development of the disease and ways to ease its course. I always try to replace Nikolai Leonidovich (we used to contact him as a therapist and orthopedist, he is also an oncologist and surgeon), because he always prescribed treatment that helped us. As for the clinic - pleasant and intelligent administrators, convenient schedule (around the clock), diagnostics, normal prices.
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November 23
I want to warn visitors to this clinic, if they prescribe medicines there, then do not buy from them. Promote prices. We were prescribed the drug pimopet 2.5 mg 30 tablets and I (thinking that the prices of medicines + are the same everywhere) bought from them for 105 rubles, when I came home, I monitored the prices and was very surprised that this drug is 50% cheaper everywhere (in the same dosage and quantity you can buy for 48 rubles). And when our pets are sick, they will need money oh so much more (especially since they said to take it for the rest of their lives). But this is half the trouble, when I opened the bottle, it seemed to me that there were too few pills and I counted them... there were 23 of them, not 30 (for 105p). Of course, we called this clinic, and the next day I went there, the management is not in place, I just wrote in the book of complaints and suggestions. So far, no response, no greetings. The name of the clinic justifies itself - AESCULAPIUS.
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August 14
My dog is over 14 years old. Unfortunately, we apply often. The staff is helpful, very attentive. Everyone is involved when we need help. They can also support the owners if they see that they are upset. Thanks a lot to all the staff! Good luck and prosperity to the SQ-lap clinic.
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October 18
Terrible boorish service. They came with a dog for an antibiotic injection, naming the drug and dose, the cashier or pharmacist said, "are you out of your mind?! What do you want at all?", there was also a phrase addressed to me, "someone is bad at math." The veterinarian who stood next to him also behaved rudely and refused to help, including on a paid basis. Coming in the evening to write a complaint, the Cashier continued to behave rudely, and also refused to give the name and surname of the doctor who participated in the conflict situation. I am looking forward to receiving a written response to my complaint. After all, according to the Cashier, it is not the customer who decides how he is served.
I highly do not recommend this institution.
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September 4
Excellent clinic
Very helpful and good-natured doctors and all the staff in general.
The highest level of professionalism and attitude towards visitors and their hosts))
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July 2
The worst clinic I've ever been to.
They say on the phone that the wait on a first-come, first-served basis is 40 minutes. In fact - 3 hours. They say it's better to sign up in advance. You make an appointment in advance for a certain time - you wait at least an hour. The meaning of the recording? Why not warn about real time? Are we all 5 years old or something and there are no other cases?
Plus, there are unfriendly ladies at the reception who are not even trying to smooth over the situation, but say that this is normal, and what have you got to the bottom of here.
And also: you need to stand in line to tell your last name, although you came by appointment and, in theory, like in any normal clinic, you should be expected and know who is registered with them today.
There are no questions for doctors, but because of the general impression of the clinic, even they do not brighten up the sediment.
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September 25
I want to express my deep gratitude to the clinic, the doctors, the administrator on the phone, for customer orientation and help!
This is the only clinic who agreed to sew up a rat's laceration at night (5 months)
I called all the round-the-clock, but only here, without saying anything for a long time, they immediately said - take it, we will help you.
Carefully, carefully, carefully, they applied 3 stitches, explained what to do and how to proceed. A couple of days later, when questions arose, by phone, by calling the clinic, they were quickly resolved. Thank you so much again for my little fighter)
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November 11
I liked the clinic, the staff is attentive and polite. They immediately bought the necessary drugs there so as not to travel through the vetapteks. The prices are reasonable. Thanks to the doctor Kravchenko A.A.
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November 24
This clinic has polite staff and cleanliness.
When I came with the hamster, they helped me and prescribed the necessary medicines. It is clear that professionals work here, because my pet was not hurt, he did not squeak and did not bite.
I am very pleased and recommend this clinic!
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April 27
We would like to congratulate our beloved, affectionate, gentle beauty Elizabeth on the rotologist's holiday. You are so good, thank you for helping us,, Treat us so sweetly and sincerely,,we love you.
Your Tinky and Winky and their mom Lucy
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December 2
Great clinic! You can get an appointment after work and do all the necessary tests, procedures, ultrasound, X-rays. Doctors Belyaev and Malchuk are super specialists! It was in this clinic that we were given the correct diagnosis of the cat. We also take the other animals only here.
With gratitude, the cat is Hoarse, Red-haired and Vasilisa.
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August 26
I did a cesarean mini-York. I called beforehand and found out the maximum amount with consumables. As a result, much more came out.
The antibiotic and painkillers were prescribed only the ones that can be bought from them. After the operation with my daughter, with my dog after the operation and with newborn puppies, I sat for more than an hour not knowing how to go home, because I did not count on the invoice in any way.
I learned that it is possible to arrange an installment plan FROM a LAWYER who called me with threats to file a lawsuit against my previous review. Instead of calmly talking and agreeing, calling with threats, seriously??? Instead of 3 stars, I put 1 star!!! The review has been changed and shortened!
I do not recommend such a clinic! Reliable information about the cost of services by phone is not given!
As the lawyer told me, they have information with prices. You could have come and seen it. In many cases, it is impossible to arrive in advance!!!
Dear administration of the veterinary clinic, respect your customers and you will be respected by customers!
P.S. The review was written in July, and you, "dear ones," called me with threats only in September! The date of the review is set according to the date of the change.
I've never even heard of such a boorish attitude anywhere! Those who wrote back to me could have introduced themselves (position and full name).
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November 16
We were here for the first time, our paw was swollen, we were accepted without an appointment, of course we had to wait a couple of hours, but we don't almost regret it. We got an appointment with the ornithologist Elizaveta Nikolaevna Prikhodovskaya, to whom we express our gratitude.They immediately took an X-ray (they thought a dislocation or fracture), there was an abscess, they opened, anesthetized, washed, gave recommendations, the parrot did not even understand what was being done with it), the prices turned out to be lower than expected, which is very pleasing, we will now only go here with 2 pets (a kitty and a parrot), because they treat here all the favorites.The staff is polite and considerate.
I recommend it!!!
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August 4
They took it quickly enough, immediately, the cat was provided with competent assistance, and they also advised how to give drugs at home for further treatment. In addition to the problems, the cat had difficulty breathing and was immediately provided with an oxygen breathing apparatus. Everything is clean and tidy. The staff is polite and competent.
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July 18
A very good clinic!!! I had to apply more than once, and we and our fluffy Yuki were satisfied. Many thanks to all the staff for their courtesy and quality of service!!!
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October 4
We have been undergoing treatment at this veterinary clinic for 5 days. I would like to express my deep gratitude to everyone who took part in the treatment of my dog, for their professionalism, care and attention not only to our pets, but also to their owners. Thank you for your hard work, sympathy and kindness to those whom we have tamed!
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July 2
01.07.24 I visited this clinic with a rat. I called in advance to find out if they have a ratologist. They said on the phone that they would accept me if I could make it before 21:00. I warn you that I will be there approximately by 20:30. They say that everything is fine. I arrive and the administrator refuses to see me, because the doctor has a patient and he needs to do a transcript. Rat B was in terrible condition. The administrator of this vet clinic spent my precious time, which could have been spent searching for another clinic. They applied here because out of 10 clinics, only they agreed to take it in the evening. The rat did not live to see the morning…
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November 27
Good afternoon, today I had to contact your clinic with our York.And for the first and second time we were very satisfied! The examination and ultrasound were done , very friendly and good attitude at the Reception and doctors (girls)Thank you very much for saving our MICKEY!!
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September 4
Round-the-clock clinic for animals. There is everything you need, including an X-ray. Unnecessary personal data is collected if you contact this clinic. It is unknown how and by whom they are then used. The prices are high, especially if you apply in the evening. It is possible to pay by card.
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November 14
Very good clinic, nice doctors and prices!
And most importantly, a wonderful attitude towards pets
Recommend 👍🏻
By the way, they even gave me a consultation on the phone, I'm generally delighted
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