The exterior is beautiful, the pools are clean, the food, oh yes! Eat as much as you want! For meat lovers, you are definitely here! There is also seafood 🦞 Entertainment every day is something new, on Fridays the singers of the top voices of Turkey (Ebru, Sibiljan, and Altyay) come in general if you are going to be a family exactly here!
Never make dreadlocks there, cheated out of $10. I wanted 10 pigtails, 1 pigtail is 5 dollars, so 10 pigtails are 50 dollars, but they shoved 8 pigtails into us, so they should have cost 40, but they did not give change, and then the director of this counter screamed bad words in Turkish, and saying that we were wrong
We rest here for 3 times. The perfect combination of price / quality. Sea, rooms, staff, food, hotel infrastructure, proximity to the ancient ruins of Side - absolutely everything for 5 🥰
We were in this area of Turkey for the first time, the service, staff, alcohol-we liked everything very much,,, but,,, very "tired", as they say, the hotel ,,, very battered furniture and the hotel itself,,, settled us in a cottage on the 2nd floor,,, well as a result, the ants on the balcony🐜, after the call, immediately came and poisoned them, the hotel territory is large, many pines, a lot of cats🐈🐈⬛🐈🐈⬛, they are there like their own,,, and crows that live in the pines, 🐦⬛🐦⬛🐦⬛, excellent in the evening the performances, ,,,,the halls in the main restaurant are modern, everything is nice and cute there,,,,,,I don't know how the rooms in the main building are, but in the villa, as you get 10 years ago, the villas are connected by Blue pools with sun beds on wooden floors,,, on the villa also has two sun beds, chairs and a table on the balcony, you can relax or sunbathe,,,, daily cleaning, depends on the shift, it used to be perfectly cleaned and everything changed, and it was just a blanket on the bed,,,,, slippers, bathrobes, shampoos, toothpaste, brush, razor is- there was no body lotion,,, mini bar ,,,safe,,,walked to the ancient city of Side, returned along the coastline, next time we took a minibus, we really liked it-class,,, went to novomall,,,there is the only problem-only euros, dollars and euros, Russian cards are not accepted,,, but in the shops where they are taken from the hotel, they accept all cards and mir and nemir 😊😊😊the tour guide also paid with a mir card,,,, conclusion: the hotel is pleasant if you like the style "ala Greece, Cyprus" purely externally,, and everything else is super-for a relaxing holiday and for relaxing with children-also super, there are very few young people, the food is excellent, but without frills!!! Gastrelation worked perfectly, I applied many times-the reaction is immediate and everything is solved
Excellent territory, good beach (sand). Pleasant location of the rooms overlooking the pool. But! The service is completely focused on Turks. Animation and other things are designed for them.
Good day to all!
We had a vacation with a friend in late August and early September
The 5+ staff is very polite, friendly
Cleaning 5+ cleaned every day, new-clean towels , mini bar is free, replenished daily
A very varied diet for every taste, imported alcoholic beverages.
Every day there is a disco by the sea, in parallel there is an entertainment program in the amphitheater, (various Shows, Turkish singers)
There are 4 large tennis courts, but not a convenient time, only until 19:00, and before that time it is very hot to play
Beach 5+ sun beds, umbrellas, private Pier
In our time of arrival, mostly vacationers were local and Russians, a little Germans
The hotel is more suitable for a family holiday or with a company.
In general, I really liked the hotel, we recommend it. Many thanks to the staff for our comfortable stay!
Perhaps in 2006, when this hotel was opened, it was wonderful and relevant for that time. Now it's a dull, languid, focused on the local population, not a bad three-plus (and not even 4 with a minus) smelly lobby, dirty rooms, disgusting cuisine, dirty beach, vile Turkish citizens (by the way, who learned from our tourists to take 3-4 sun loungers with one towel). Animation, slides are not interesting to me, so I will not write about it.
You can continue further, but I think there are enough disadvantages. The price is far from matching the quality. I will not advise my friends.
I would say 4. The pools are good, there is a cool water park, the food is normal, the hotel is tired. The rooms are rarely cleaned, shampoo in general was only once, when they stopped by the room, they did not bring it anymore. ..
We had a rest with a large group of children from 07/25. to 08/05. Despite the fact that the plane was delayed and we lost the day, we managed to have evening entertainment. There was "KARAOKE". Apparently, it was possible to sing only Turkish songs, because a friend was refused to perform a Russian song. The karaoke venue looks like Chinatown, it's not very cozy and a small street for so many people. The attitude towards Russians, I want to say, is very bad in this hotel. This is the first time I've seen this. You will only be served at the bar if there is no one else. I exaggerate, of course, but how many times I stand in line, others come up and everyone passes me by. The restaurant service is terrible. I set our table myself, we were looking for a high chair for children. They have a big problem with them. You won't get the waiter's attention. We didn't notice right away, but we got to the peak of the grandiose concerts of the Turkish "Pugacheva and Kirkorov". It's trash!!! Some Turks go to hotels. The occupancy rate of the hotel is 130%. They all pay a lot of money to listen to these stars. Table reservations for 4 days. I.e. if you don't have time, go roar in the room. But we didn't really want to, but we had to make an equivalent alternative. She was of course. Planet bar on the beach with verandas. There was live music. It starts at 22:00 and until 00:00. The cover band performed dance songs from about 23:20 and we tried to dance in express mode during this time. The main thing was not to fall asleep to soulful songs before that. I haven't seen any animators at all. This is the first time I've seen them not talking and not being invited to events. Maybe they've always been by the pool. It was just impossible to get into the pool. No water was found in people! Everything is teeming, there is no place! Thank you for spending at least all our days at sea because of this))) The beach is dirty. People are pigs!!! The cocktail bar was on the pier, it was decent to walk, but at least the steps were winding up)) On the first day I took a fried fish, I go and think where it smells like this. I sit down at the table and realize that the fish stink. It's rotten! My son (8 years old) went to deal with the cook. Of course, the cook did not understand him, but gave him a replacement. About the room and cleaning. The cleaning is normal, the room is simple. The balcony is not very good, the view of the roofs. In the lobby, after all the events, the Turks are sitting and shouting, everything is audible (2nd floor). Once we were punished for several days, they did not give us 3 towels, but 2. But then we were forgiven and everything got better)))) The toilet seat button is broken. My husband asked that they come to us and do it at 19:00, he was answered "they will come today." As a result, we arrived at 00:00 and that's because we have already approached 3 times. Well, friends were in another room. We didn't think the child was in the room at all. Meeting with the guide! My favorite)))) We ordered 2 excursions and an individual transfer. One excursion was good (friends went), and I took the second one to the park with 2 children. The older one wanted to swim with dolphins, and the younger one wanted to swim with sharks. I ask the guide how much it costs. She says the tour fee is 15 euros with dolphins and 10 euros with sharks. I think it's great! So we are already on the bus and another guide says: "Swim with dolphins for $ 125." I'm freaking out! My daughter went for this. I didn't expect such a sum. I write to the guide to find out, she says that this could not have happened, it was you who listened wrongly, it was you who left. The most interesting thing is that I wasn't the only one who heard it. I stood in front of her and clearly asked a question and immediately told my husband. It spoiled the mood, but then the situation was resolved, we were able to pay at the hotel. A friend came and paid her. As for the individual transfer. A van where condey hardly works. You know, do not take an individual transfer from the guides or clarify all the points. And now about the good things and if I remember something, I'll add it)))) Upon arrival, one room was ready, we had 3 of them. They were checked in a little late. There's not much to say about the numbers. One room was 2 rooms. View: there is a little sea. The only thing that is inconvenient is a bathtub with a toilet. that is, you open the door to the bathroom and there is a toilet behind the door and you close the same door in the toilet. And I'm sorry, how else can I close the bathroom??? If same-sex is still okay, but how else? It's very inconvenient. Not all rooms have a kettle and tea. The bed has 2 sockets, but on one side. Unfortunately, due to the weather, things hardly dried. The food is good, the pasta is very tasty. Tongue, crayfish, langoustines. And bread is something! I'm suffering without him now. the tastiest, softest. It's very hard to sit down. There are a lot of people and like in a mac, you wait for the table to be free. There is imported alcohol, but you have to ask. The 2 shows we saw in the evening were cool. It's just that in 12 days there were no more of them, because there were local artists. There's a disco on the pier on Fridays, it's cool. I liked it. And so the event is in the Planet bar, there is a DJ and live music. The mini club is cool! There are so many interesting things there. But it's just not very convenient that he doesn't work all day. They have 2 breaks. The child can be brought under the signature and he will leave only if you come for him. Or it is possible for the child himself to come and go. I've done it both ways. Mine will always find the way))) The city of the profession is paid, I don't even know how much. The Luna Park is paid for about $ 1-3. Water slides are usually like in all hotels. The hotel has a movie theater. You can view it according to the schedule and in different languages (specify).There is a night club, but we went in and out. Maybe we weren't in the mood, but in the end we never went there. There is backgammon)))) they played often. A la Carte Mexico,Turkey,Asia,Italy, barbecue. Free barbecue and turkey only. By the way, rolls and nuggets are very tasty at lunch in this "Chinatown". The sea was gorgeous until the storm appeared. There was a lot of mud and algae. Sand is everywhere. And small just for the kids and me)))) On the last day there were waves of 1.5 meters. We jumped great and it was fun. In general, the hotel is straight family and children's. The influx of local residents was unlucky, because of this, Russian guests became second class. There is no desire to return here. I didn't like the location of all the events on the territory of the hotel either. It's not like that. And the Touts walk along the beach and offer leather and furs, and then they will take you to the mall. We arrived at the mall. The price of the jacket is 4200 euros, we bargain for 800. Well, the last price was 2 jackets for 500. As a result, 2 jackets were no longer given away for 450. So everything is in your hands))))) The prices are made up! The quality is good. Of course, there were no shops in the mall that we needed, but there were good shops and prices were lower than ours. We liked the excursion to the park (I don't remember its name). It is beautiful, white sand, many fish can be viewed underwater. A pool with ramps. But very dirty. I felt sorry for them and the child slipped on it from me. The food is delicious. Friends went on a yacht tour and they were terribly fed there. I really liked the performance with dolphins. The best! Swim with dolphins for $ 125 is a group of 8 people and the program is as follows: a circle of honor holding on to the fins of a dolphin, you are a dolphin singing, a kiss with a dolphin and it seems there was another team. Well, that's it for now. That's 15 euros it cost, but not like $ 125. It's fun in a shark cage, you swim for a maximum of 3 minutes, then you take out a shell and they take out pearls from there and give you a pendant on a chain as a gift. I think I've told you everything. The choice is yours)) Maybe we were just unlucky)))
Unfortunately there are a lot of things I didn't like about the hotel:
The reception staff allows themselves to shout at the guests. This employee shouted at us (I attached a photo of him)
The waiters do not know how to cook cocktails and do not strive to serve the guest both in the restaurant and in the bar
The kitchen is not delicious, you will not stay hungry, but for a lot of money you want it to be delicious.
The beach is certainly good, but it was cleaned before, but now it is not.
The Internet is falling off and does not catch in some rooms.
For a lot of money, I would like to have a better rest. We're not going to this hotel anymore.
A dubious vacation turned out. A one-year-old child started vomiting on the third day, then diarrhea. After 5 days, terrible rashes like chickenpox appeared, there is no living place on the hands. It looks like Coxsackie (Turkish chickenpox). From the child (most likely) all adults were infected and vomited in turn. By the pool I saw a baby with the same diarrhea as our daughter. At the reception - a child with similar points on the body, as we had in the initial stage. The hotel is huge, there are a lot of children, and I think these viruses feel great there and are waiting for new victims. With a small child like ours, I definitely do not recommend it! We have been suffering for the second week.
The hotel itself, as many write, is tired. Outdated furniture at the reception, the room just has a black mold in the bathroom, the furniture is 3 stars from 15 years ago, uncomfortable. There's linoleum on the floor! The floor is dirty! In the photo, my legs are after they stopped by and I took apart the suitcase, walking barefoot.
The food is average. You won't stay hungry, but there was nothing with a wow effect. For a week, everything got fed up.
Among the advantages - a clean sea, a normal sandy beach, on-site sun loungers under pine trees, cool water slides. Saunas, including a hammam, you can lie down and bask on a stone. Swimming pools without heating. In mid-October, the water in them was colder than in the sea.
From October 20, they switch to winter mode, some of the activities are not available. The bar and deck chairs on the pier are closed.
The hotel can be slightly renovated cosmetically, but in general -well-maintained territory, lots of swimming pools, quiet in the villas, no noise, clean pools
A wonderful hotel, a gorgeous beach, a great place to relax with children, the entrance to the sea is gentle and sandy. It's warm, delicious, and comfortable.
We stayed at this hotel from June 16 to June 25, 2023 . There will be more cons than pros in my review. So, the first and main disadvantage is very dirty dishes (saucers, glasses, glasses, cups), we had to look for clean dishes in a bar or restaurant. If you don 't believe me, I 'll attach a photo . The second disadvantage is dirty towels, that is, they seem to be washed, but there are stains on them.by the way, the towels on the beach are the same.
The third disadvantage is the lack of service at the hotel. The waiters absolutely do not care about you , you will not be offered drinks, you will not be served a table (forks, knives), if there are tables with a mountain of dishes, then the waiters will just pass by. We also faced aggression from the bartender when they began to show him dirty glasses and ask him to wash them or replace them with clean ones , after our request he just attacked us , the rest of the guys then dragged him into the back room.A quarter minus is alcohol . The hotel is declared as Ultra , that is, there must be imported alcohol . What we saw is, if you don't ask to pour Jack Daniels or belis, then they will pour you local stuff....
A couple of times, when we were sitting at dinner and asked for Jack Daniels whiskey, they brought us a red label or ballantyne.Well, the most unpleasant thing we faced was a monstrous situation in a la carte restaurant, where we were stupidly not served, we were hungry, although in parallel everything was brought to the Turks very quickly. In the end, we just got up and left. Naturally, upon departure, we refused to pay for this dinner. In short, I do NOT recommend this hotel, especially when it is 100% loaded, because the staff does not cope at all 👎👎👎
The hotel is on a solid 2nd floor!Complete unsanitary conditions, dirt everywhere!The territory is unkempt (the only advantage of the hotel is a gorgeous beach and access to the sea
Great hotel, lived in pool houses, villas, really liked everything
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Петрович
Level 16 Local Expert
May 7, 2024
The hotel is good, the territory is huge, there are plenty of sun beds, the food is delicious, the staff is not always attentive, the beach is clean, the entrance to the water is smooth, ideal for children
Very big hotel, lots of people, noisy. Turkish stars perform periodically, because of this, there are a lot of local people. The cuisine is not very diverse, it gets boring very quickly.
I've been here for over a week and I can't help but be amazed by the local staff. To say that it is disgusting is to say nothing. You have to catch waiters anywhere, but they ALWAYS don't see you professionally. You won't believe how annoying and infuriating it is when you have to catch someone with your eyes for half an hour who, in theory, should approach yourself. They look anywhere but at the customers who need something. I thought that it was only with me, but no, I constantly find fellow sufferers who try to attract attention in numerous ways, then they can't stand it, approach them themselves and, as you understand, are not in the best mood. I usually don't pay such attention to the service, but it's just infuriating here. The replacement of the mini-bar is consistently done at 8:30. Why they are so sure that people are no longer in the room at this time, or at least not in bed, I do not know. The reception forgets requests after 5 minutes, you have to repeat them. Waiting for just a coke in a pizza bar is a feat. You can go on, but that's enough. In general, it is problematic to relax
We rested in Sueno from May 24 to June 3, upon check-in at the hotel they gave us a room with a view where food is loaded and unloaded every morning, it's probably always noise (room 5018 like), naturally we refused and went to ask for another room, there was a very rude guy at the reception - he spoke more or less Russian,he shouted at us, said that there were no rooms available, although it was not particularly the season yet, as a result, we argued with him for a very long time and he offered us a family room (we were with a friend with children).In terms of the rest, everything is great at the hotel, the rooms are clean, the bar is replenished, there is a lot of food, and varied, the animation is also good. THE ONLY NEGATIVE IS THE RECEPTION STAFF.
The end of the season, I really liked the beach. The staff is excellent
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Марина Вопилова
Level 12 Local Expert
September 4, 2023
The hotel is super!!!! The food is beyond praise! Swimming pools, children's amusement park, water park!!! A very cool hotel that works according to the Ultra concept!! There is a small minus:The hotel is aimed at Turkish vacationers, the animation is in Turkish and weak English. But otherwise everything is fine!!!
A wonderful hotel, especially the food, is a paradise for those who love to eat
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Прекрасная
Level 9 Local Expert
August 11, 2022
The hotel is generally good. But there are a few nuances that are worth paying attention to, first of all, the hotel Management.
*+* 1. Large and beautiful territory
2. Sandy and clean beach with plenty of sun loungers on soft mattresses
3. A variety of fruits (apples, bananas, grapes, watermelon, plums, apricots, peaches)-everything is bold and delicious!
4. Spacious lobby! Delicious Turkish coffee in the lobby bar! A variety of desserts.
5. A purely family-run hotel. A lot of kids 🥰
6. Spa - a good massage. 4 can be set..
7. Near Side market, across the street pharmacy and shopping center, not far from Nova Mall (taxi 8-9 $ or€)
8. Many pools (depth 1.4 m). There are children's and adult water parks. But!!! The rescuers in them do not look after safety... our children have suffered..although we were nearby, but there is a slide "toilet bowl" - none of the rescuers are watching!!! And we, adults, do not have the opportunity to influence the situation..
9. There are many bars within walking distance.
10. A pier with different descents into the sea according to the depth level.
11. Animation - adult and children's at a professional level!
12. Cats...🥰the hotel takes care of all the cats living on the territory, they are beautiful.. clean
*-* the most important thing ... cons (((
1. Cleanliness. I'll bet you 3! No more!!! Dirty rooms, towels.. (it used to happen that someone wiped himself with a towel before me... for who!!! And not in my room, or the imprint of the sole on the thigh towel!!!!); toilets are shared with the smell ((( I asked the rooms to be cleaned normally in different ways: tips, complaints to the customer service ... useless!!!
2. Reception! We arrived early in the morning at 9, check-in at 14.00; we were warned in advance. Did not apply for a previous check-in! But!!! The manager decided to "divorce" us and began to offer different accommodation options, but much cheaper than those that we paid for (we were vacationing with 4 families). We were not fooled, we were ready to spend the night at the reception!!! They planned to move us to an additional building, to villas))) which are three days away from the forest!!!! As a result: we raised a tour agent through whom we purchased vouchers, a tour operator, a central office, a hotel guide! We settled in by 19.00!!!! To the main building! As it was for us. Originally paid for. But!!! Everything is in different directions, so that they don't find a friend 😂it's unpleasant!!!
Good service, delicious food. There is a water park and a lunapark on site.
One of the disadvantages is a slightly tired room stock, bartenders do not make cocktails well.
The food is not all delicious, the fruits are green, everyone smokes at every turn, there are no non-smoker zones at all. Choose another hotel if it's important
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Acuson Sky
Level 15 Local Expert
September 25, 2023
The hotel is very nice, but it all depends on where you will be settled. There are many more pluses than minuses, decent food, there are no queues anywhere, neither on the beach, nor in the dining room, etc. There are 5 pools for children, the first line by the sea, sand. Minus one-nationalists, all other things being equal, priority is given to Turks and not Russians, until you raise your voice, they will pretend that they do not understand, the room cleaning is mediocre, they have never washed the floor for 7 nights, they do not always replenish the bar during the time. I would have come back again, but I did. The territory is clean, comfortable, you can walk.
Never take economy rooms in addition. the case. There's a terrible noise from the air conditioning units. It's just some kind of industrial zone. A terrible hum even with the windows closed. In all other respects, the hotel is super
Good afternoon. That's the end of our stay at this wonderful hotel. I won't write much, but I really want to express my gratitude to the hotel staff, starting from the reception and ending with the room cleaners. All friendly and helpful people. An older woman who cleans the ground floor of the main building is a positive cheerful person. Who always greets everyone with a smile and is never gloomy. Seeing her lifts the mood. Separately, I would like to say about the large and well-maintained territory of the hotel. Everything is clean and tidy. There is a lot of entertainment for kids. There are of course some disadvantages, but they are not significant compared to the huge advantages. We will definitely come back here if possible.
Eleven hotels out of ten . Especially if you have children . This is the price performance. The only problem is the traffic fines imposed on foreign and luxury license plates. You have to pay more than one radar penalty when going to the hotel.
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Александр Игольников
Level 14 Local Expert
April 1
A very large decent family hotel with various activities. Lots of bars)