A great hotel with a great restaurant.
The only drawback is that they do not provide an iron and ironing board in the room. But there is an ironing room.
Convenient location, good staff, decent rooms, disposable slippers, toothbrushes, toothpaste, gel, shampoo, bathrobes. There is always something to eat for breakfast. It would be nice to put masking nets on the windows to calmly ventilate the room. In general, everything was fine.
Convenient location and a good mattress. But the breakfasts and the size of the restaurant (on the ground floor) clearly leave much to be desired. The number of seats is not designed for such a number of residents. And the question is about the gym, or rather about its equipment. There is no elementary shop
The rooms are nice, delicious and hearty breakfast)
Polite staff 👍
On the downside:
The water temperature changes dramatically during showering, sometimes too hot, sometimes too cold.
If you wash late at night at about 23-24 hours local time, then it's fine)))
Good rooms, located in the courtyards, which is why it is not noisy, birds chirp in the morning. One problem is that the restaurant is very small and it is sometimes difficult to find a free table (or even a chair to sit down with someone) for breakfast
Good afternoon. We stayed here in the summer of 2023, and happened to be at this hotel due to circumstances.
The staff are very responsive and were happy to help in various situations. The breakfasts were delicious, the room was clean. We also used the laundry room, everything is done quickly. I had a pleasant impression about the hotel.
It's a great hotel, it's expensive, but the location and amenities are worth it. I have stayed twice, if I have to go to Almaty again, I will stay here again.
The kitchen is good - there is a lot to eat, delicious, lunch can be brought to the room (if you did not come, overslept, etc.) the staff is caring, I especially liked the bartender, a sociable responsive guy, makes coffee well, and in general it was nice to spend time there on a business trip.
An ambiguous impression. Everything seems to be clean and the staff is trying, but they don't reach 4 stars.
Tired furniture and outdated repairs do not give a feeling of comfort. Breakfast is meager and monotonous.
Three stars for a review - the hotel itself pulls the same amount.
I was at the Comfort hotel with a child! Everything is fine, the staff is polite and friendly! They'll tell you everything, they'll tell you everything!!!! The kitchen is very good, everything was delicious!!!! If I am lucky enough to come to Almaty again, I will stay only in Comfort!!!
Thank you for the reception!!!!
nice hotel, cozy :). convenient location. the room has everything you need to stay. delicious breakfasts and menus can be ordered. I will always come here on business trips. thank you!
The "home" hotel justifies 100 percent of its name "Comfort". Almalinsky district, within walking distance of the Zhibek Zholy metro station, the Arbat pedestrian zone, surrounded by shops, shops, cafes, snack bars and a wonderful pastry shop where delicious cakes and pies are prepared. Friendly staff, courteous staff. There is a small parking lot, the breakfasts are very good. The rooms are clean, the linen is fresh, the sound insulation in the rooms is at the highest level.
A small hotel, it corresponds to the name. The style is heavy, dark with gold. Show-offs in draperies. The rooms are small, but the beds and mattresses are comfortable, the bathroom is working. The room has a kettle, water and tea/coffee. What else does the guest need?
The buffet breakfast is simple, but hearty. There are always scrambled eggs, ubiquitous porridges and muesli. Of the cons: the unreasonably high price tag - 9k rubles / night for the standard is not worth it.
I rented a junior suite. there is no iron, little water is released. Breakfast for three. Sign up for a sauna or a swimming pool is like a lottery.Unfortunately, I have not been able to use additional services. During the 4 days of stay, I did not hear from the staff either hello or goodbye.
The hotel lives up to its name, it is cozy, clean, quiet and peaceful, and their breakfasts are a special kind of pleasure!
Thank you for your hospitality ❤
The hotel is very nice, the room is small but cozy. There are mosquito nets on the windows.
The staff is friendly. The choice of food for breakfast is large, the room is small, you need to look for a free place.
A great hotel and cozy. Corresponds to the name ))
The staff is very polite and helpful. Convenient location.
The price/quality ratio is excellent.
Without a shadow of doubt, I'll give you 5 points.
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Александр Павленко
Level 10 Local Expert
November 21, 2024
Great hotel! The rooms are spotlessly clean, the cleaning is top notch. Special attention is paid to the guests — all the staff are polite and caring. I recommend it to everyone who appreciates comfort and good service!
The hotel is not new, and there are signs of fatigue in the rooms. The interior is from the late 90s. The price is too high. The service in the restaurant is slow. The breakfasts are ordinary. The location of the hotel is excellent. The rooms are clean. The Internet is normal. The hotel is located in a quiet and not noisy place. The staff is good.
Clean, courteous staff, excellent quiet location, three-course breakfasts, we flew from Beijing and lived there in a 3-star hotel with the same price category - the breakfasts there were 2 times better, tastier, more varied and of better quality. But you won't stay hungry. The room is clean, but the interior is modern, for 2 nights to spend the night at work for this money is a good option. One thing I didn't like , it smells very strongly of air conditioning or air freshener everywhere , I didn 't understand what it was , but the smell is strong and intrusive, I already felt sick , not so much in the room , in the corridors and Hall
Great hotel! The rooms are good, and I've seen a lot of suites that I didn't want to stay in. The breakfasts are decent, the renovation is modern, the minibar is full, the staff is very polite and caring. In general, a great hotel.
"It can be cozy in a cozy place," depends on the shift. We often stayed here, small but clean rooms, there is a room with a tiny balcony. Parking for six cars, who managed, he managed. The delicious cuisine of the restaurant is in the basement, there is a summer terrace with a waterfall. The price is too high in relation to the quality.
+ convenient location in the city center, quiet around due to being in the courtyard among residential buildings, responsive staff
- small and compensated by the price of the room: the rooms are small, the breakfast does not shine with variety and is located in the basement (which can be a problem for people with disabilities, because there is no elevator there).
Comfort, the name is responsible for the service. The rooms are good, standard, there is everything. You'll be hungry tomorrow, but you won't stay hungry. Not very tasty pastries, although I expected a lot from the Kazakh cuisine and got it, but in a different place.
Friendly staff.
The cleaning is good.
Minus: The shower head jumped up from the water pressure, we had to catch it, well, and wipe the floor dry.
The breakfasts are not bad. There is a choice, you will not stay hungry. Despite the flow of people, a table could always be found for breakfast.
Cozy rooms, cleaning every day, clean linen and towels, the bathroom is clean and tidy. There are rooms for smokers and non-smokers, very polite staff. Breakfast until 10.00, porridge, omelet, scrambled eggs, sausages, rice, buckwheat, cottage cheese, vegetables, fruits, delicious pastries, boiled coffee, you will not stay hungry.
A good hotel. It is conveniently located. The exchange office, shops, everything is nearby. I recommend.
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мп
Level 7 Local Expert
November 18, 2024
In general, I liked everything, the location is convenient, the hotel is cozy, the room had everything you needed. The only negative was a slight smell in the room, it is unclear what kind of smell, but not very pleasant. After 5-10 minutes of staying in the room, you stop feeling it, so it's not critical. Perhaps these are some kind of chemical cleaning products .
Very nice hotel, quiet, located in the courtyard. Standard room with everything you need, clean, breakfast is very high, varied and delicious.
Pedestrian streets are very close.
I recommend.
Nice hotel. Delicious breakfast. The rooms have comfortable beds. The location of the hotel is in a quiet location, which gives you the opportunity to sleep after a busy day
Convenient location, near the Arbat: there is a place to walk in the evening. There is a grocery store and exchangers nearby. And in the morning, amazingly delicious semolina porridge :) Respect for the chefs who cook it.
A very comfortable hotel. The room has a good mattress, lots of pillows, sockets by the bed, bathrobe, slippers, umbrella. There are toiletries in the bathroom. One of the disadvantages is the surface cleaning, as evidenced by the hair on the floor in the corner of the bathroom, on the first day of arrival and on the fourth day of departure. It was from March 7 to March 10.
It's not a big, but a cozy hotel, take a comfort room if you want a bigger room.
Not bad breakfasts.
Very good location, you can walk to the 28 Panfilov park
We stayed only for one night. I liked everything very much! The rooms are clean and cozy. The breakfast is delicious. Very friendly staff! I recommend.
1) Rooms in which the pros greatly outweigh the cons. Read about the disadvantages in other reviews. For me, it's just a little bit of fatigue. Advantages: tangible cleanliness. Bathrobe. Slippers. High-quality hygienic details. A rack-hanger for clothes, which is more typical of expensive 5*. Order. The rooms are well thought out.
2) The staff is attentive. Everyone says hello. In general, everything. Everyone responds to requests. They are sincerely trying to help.
3) Breakfast. Here, of course, there is something to work on. Besides the automatic coffee machine, there is actually nothing to praise. Products of minimal quality. A small kitchen does not imply any special delights in cooking, but the initial products could be better. Well, the quality of the products at breakfast does not allow you to order something at a restaurant at another time. There are many places around that work 24 hours.
4) The location is convenient. Quietly. You get enough sleep.
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SPE
Level 10 Local Expert
December 13, 2023
I was on a private trip for a week. The location is great - the center is within walking distance. Clean, cozy, wonderful sauna (you need to sign up, according to the first person who signed up, the sauna becomes either female or male for an hour, there is a Jacuzzi-I did not use it). Very high-quality breakfasts with a wide range of dishes. We had dinner at the restaurant in the evening. It was expensive, but everything was very tasty. The staff is attentive and professional, all issues that arose during different shifts of administrators were resolved promptly (postponing breakfast, adjusting the faucet, selecting a larger bathrobe, etc.). Many thanks to everyone who made my stay comfortable, and I will definitely come again!
I've stayed here twice, and each time my hair is in the bathroom. When asked to clean up, the reaction is surprise) the room is normal, the mattress and pillows are excellent, the breakfast is good.