An excellent hotel in terms of price-quality location. Very friendly staff. Good cleaning.
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Frank Scott
Level 12 Local Expert
July 18, 2022
Not a bad hotel, it really lives up to its name - it was really cozy.
A good option is to stay there during a business trip, i.e. 1-3 nights.
But nevertheless, this is definitely not 4 stars, only 3 stars can be given from the scale, everything else is exactly lower.
The room was poorly cleaned: towels with stains, most of the bathroom accessories were not brought, I had to go with them myself.
The safe was closed and it was not possible to use it.
The breakfast is classic, the food is not bad, but nothing outstanding.
In no case, just don't think that I'm swearing - this is really a good hotel, but not for 4 stars, not even nearby.
A really cozy hotel, hidden from the noisy streets, in the courtyards of houses. Breakfast with a large selection of dishes and drinks. I especially love the courtyard of the hotel, shrouded in green shrubs and trees, which sell a special romanticism of stay here.
Excellent organization of meetings and recreation. Comfortable and polite attitude, food has never been repeated-varied, healthy food, a huge range of dishes, no waiting tables. A huge number of staff are everywhere for high-quality and fast service. The staff is friendly and qualified. Well-chosen entertainment for the whole family. The territory is huge. Gorgeous. Everything is at the highest level. I also really liked the sauna. On my next business trip, I will definitely stay at this hotel.
It does not pull at 4 stars. More like three.
We can say that there is no Internet. It doesn't work at all after 18. I took off two points at once for this.
You can't sit down at breakfast forever. The breakfast itself is quite modest.
The rooms are not bad, though old-fashioned. They just constantly forgot to put water on, then add tea. The pillowcase tore on the first night from wear and tear.
There is a decent grocery store, pharmacy, exchanger and cafes nearby. The Arbat is two blocks away.
It's good, but it's a little difficult when KAZJOL is around. although a little cheaper, it is clean and cozy in the city center where everything is nearby
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lidia alexandrovna
Level 4 Local Expert
November 29, 2021
Hello! We stayed at this hotel while passing through. Convenient location near the city center. All the sights are in quick access. A pleasant impression of the service, the staff is very polite and attentive. We were pleased with the prices. The food is varied and decent. I will also note the presence of a sauna, a fitness room and a swimming pool. I would love to come back again.
We express our gratitude to the hotel staff. I would like to note that everyone is very friendly and polite, so an atmosphere of good rest and good mood is created. We have already been here twice, we hope to come again!Thanks a lot to everyone!
I stayed at this hotel all the time. Recently, the service has deteriorated significantly. It is not possible to have breakfast in the morning. There are few tables, and those that are vacated are not cleaned. You have a choice either to have breakfast somewhere else, or to sit in a pile of garbage pushing leftovers away from other people, or even not alone. At the same time, the standing queue and the demands of the guests to at least remove the dirty plates after others are ignored.
Great!!! Declared 4 stars,- fully consistent, even 4+. The price is very reasonable. Clean, cozy, comfortable. They feed for 5. The staff is polite and caring. The location is good, central and quiet.
Nice hotel in the city center. Not big, but cozy. Delicious breakfasts, there is a sauna with a small pool, for a business trip it's the best! I recommend.
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Anonymous review
July 23, 2021
Do you want to know Almaty? Do as we do. The Comfort hotel in the city center has a convenient location, good service from young polite guys. I always ask my accountant to book a room in Comfort. I don't like super duper, I like specifics. I recommend everything to my friends and acquaintances.
3 star Hotel
Post-Soviet
Not a bad hotel
The location is super in the city center
Nearby there are canteens of the Mega shopping center and walking streets
The cost is average
It seems that the picture is beautiful, large rooms, good reviews. But the impression can be spoiled by just one employee who may not come in for a couple of days, do not bring fresh towels, water, clean, etc. There is no desire to visit the second time.
Convenient location, cleanliness, silence, there is a shuttle service. The staff is polite, the breakfasts are hearty. I liked it, I was with my son.
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Anonymous review
October 19, 2020
I really liked the hotel, good location in the city center, everything is nearby. We were well met, the staff was pleasant, the rooms were spacious and cozy, everything was clean. In general, I liked the interior of the hotel. Plus, the hotel has a fitness room and a cool sauna, a buffet in the morning, delicious food is prepared and there is a variety on the tables.
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Дмитрий Попруга
Level 9 Local Expert
March 23, 2024
I liked the atmosphere in the room and the hospitality of the staff. Thank you very much!
A good hotel for a solid four! Convenient location! I'm staying for the fourth time, I would like to make changes with breakfast! But otherwise, everything is fine. Naturally, this is not a new hotel, and accordingly with all the consequences. But everything is clean, they change it and clean it on time! So if you don't want to spend on new five-star hotels, Comfort is the best thing!
The hotel definitely does not pull at four stars. The Internet is slow, the furniture and furnishings are an explosion from the 90s.
All this, of course, is compensated by the low price and simply gorgeous location: Arbat is nearby, Mega shopping mall is just around the corner. If you need an overnight stay, the choice is excellent.
The staff is beyond praise.
Now the prices at the hotel are just great, I lived in a standard single room for 4 days. The service left the most pleasant impressions, there is everything not only for recreation, but also for work (even with streaming Internet, there were no problems during the teleconference).
In terms of price-quality ratio, one of the best hotels in my memory!