Excellent hotel, friendly staff. Great rooms. The buffet in the morning is pleasing to the eye. Convenient location of the hotel, right in the city center.
Everything is cool, but there is one fat minus - the noise of the hood at night. I had to turn on the rain noise on my laptop and turn up the volume to drown out the noise of the hood. It was the only way to fall asleep.
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Михаил Т.
Level 9 Local Expert
May 12, 2023
We lived here for a week in May of the 23rd year. The rooms are clean, cleaning every day. Comfortably. Good location, the center is easy to walk to, there are supermarkets, exchangers and Mega shopping center nearby. Communication with the staff is excellent :)
Of the minuses, the breakfasts are average, but not bad. There is practically no sound insulation between the rooms.
Nice hotel, clean and cozy room! The convenient location of the hotel is right in the center. Delicious breakfasts, from minor points ... not many seats at breakfast.
No matter who wrote what, but I will say this: there are no problems in communicating with the staff. There is a question - you approach the reception and there is no question. The service is excellent. Cleaning every day. Clean, delicious. You feel at home. In a word, EXCELLENT
Convenient location, delicious breakfasts, the room is clean, Cleaning is carried out daily. The room price includes an hour of sauna, you need to sign up at the reception, the pool is really cold, the steam room is without complaints) it's hot. 2 bottles of 0.5 liters of water are brought free of charge per day, there is a shop in the courtyard.
Excellent location, city center, clean rooms, clean and change linen almost every day, polite staff. Excellent breakfasts.
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Евгений К.
Level 16 Local Expert
July 5, 2023
A wonderful hotel. Decent breakfasts, clean rooms, very attentive staff. Of the disadvantages, the service on the summer veranda is long. But overall, five out of five is unequivocal. I will definitely return there on my next trip.
I'm happy with everything.
The reservation from the Russian website was successful, I was placed, the room is clean, the bed is comfortable, everything is there.
The street is quiet, sleeping with the window open was very comfortable, especially after a busy road, flight and business events.
Breakfast is without frills, but everything is delicious and pleasant.
I am satisfied, the price/quality ratio is super!
A good combination of parameters with a completely loyal budget.
Good reception, breakfast, room service.
Maybe the hotel is not super fresh, but it is cozy and quiet
Thank you so much for the warm welcome, for the cleanliness, for the delicious food, for the caring staff. I feel at home 🙏
Keep up the good work. May Allah give you all the best and kind guests.
Although the price category is not cheap, but it's worth it. We were in a standard room, there is everything for comfortable accommodation. It is convenient that the room is zoned, while my husband was working, I was resting. The staff is friendly, cleanliness and anti-smoking measures are observed. The design of the room itself is also interesting, the furniture is comfortable. In general, I put a plus in the piggy bank of successful placements.
A very decent hotel. The breakfast is excellent. The rooms are moderately clean. It is located within walking distance from the Mega shopping center. There is a shop nearby. Friendly staff.
Upon arrival, the girl at the reception was not at all friendly. Breakfasts are quite normal, if you don't get to rush hour. The room is excellent, the view is simply incomparable, the audibility is very good (especially from the bath), breakfast was packed on request, water is brought to the room every day. I think the location is very convenient: the shopping center is nearby, the hotel is not located on the road, which makes it more cozy.
A very cozy and comfortable hotel. It would not hurt to improve security and somehow redo the conference rooms, too languid. And so the rooms are good, the staff is friendly and helpful.
I stop regularly when I visit Almaty. Clean rooms, friendly staff, clean kitchen. A quiet place near the center. I recommend. The prices are democratic.
An ugly hotel. The doors in the room are wooden, the cracks are glowing, there is no sound insulation. The room is noisy. You can hear people talking in other rooms. They can be heard walking down the corridor. It is impossible to rest. You wake up several times during the night. It is IMPOSSIBLE to relax in this hotel. Double room - less than 15 sq.m. avoid it!!
To begin with, they forgot to send a transfer to the airport for me. Then, when I got there at one o'clock in the morning, they demanded a deposit, since I didn't have local money yet, I didn't have time to change it, then there was no way to pay. They demanded 10t rubles, gave 5t and demanded a receipt. Now about the room, I lived in the standard, in principle everything is not so bad, only the sheets are lovingly darned. The staff is hardly friendly.
Quite a good hotel, I lived here during a business trip.Polite staff, a lot of additional services, both paid and free, convenient location, which was very important to me.Special thanks to the staff who helped me put my suit in order after a sloppy dinner.If I find myself in this beautiful city again, then I know where to stay.
Breakfast is 10 out of 10. Delicious, varied. The rooms are good, But there are no blackout curtains from the word at all, the sun does not close at all. It is not comfortable to sleep. The staff could have been more friendly. In general, you can stop for a couple of days
It was new and beautiful once. The staff is very polite. Nice. Plumbing works poorly, shower heads work terribly. The shower drain is clogged. There are cockroaches in the dining room. Breakfast is normal
The convenient location is a big plus. The breakfast is average in variety, but delicious, minus that the restaurant is on the 0 floor.
The rooms are spacious (I had comfort), the furniture is not shabby. Towels and accessories are all there. Bathrobes are present. I was disappointed by the complete absence of not only shoe accessories, but a simple shoe spoon.