A great, small and cozy hotel, the staff is friendly and welcoming. Parking is small, and the room has a view of the neighboring building. Unlike most hotels, it is warm.
Quite a cozy three-star hotel, convenient location, clean rooms, the staff responsible for cleaning the rooms is beyond praise, but the administrators are not always friendly, you don't have to do it once, be prepared for the fact that check-in is only prepaid, breakfasts are standard
I don't understand where stardom comes from. There is no question of any 4 stars. If 4 * is the presence of slippers and a well-worn bathrobe, then probably yes, 4 *. In all other respects, and three with a stretch.
The rooms are small. The bed is springy and uncomfortable. Since one turns in his sleep, the other jumps from these movements. After 4 nights, you will have to treat your back. Reading in bed is uncomfortable. Because you rest your head against the picture told just so that it sticks into your head. The chair is broken in the middle of the table. Traumatic. A closet without shelves. It is unclear where to put things.
The breakfast assortment seems to be enough. But everything is of low quality . Sausage is the cheapest. Black bananas are cut. Shame, they're worth a penny. So they put black bananas on the table for guests instead of a trash can. A plate of fruits is sliced apples, black bananas and oranges, also sliced, which after a while become unsightly.
The only thing I would note as a plus is the fragrance in the hallway and lobby of the hotel. It smells fresh.
I have found more advantages in this department for myself.
Not a bad small hotel, generally clean, the bedspreads, the floor covering are already very tired.
The breakfasts are average.
The Internet is good.
The staff is friendly and helpful, a good option for a short stay.
A very comfortable place, the rooms are large and comfortable, the air conditioning works well. There is a boulevard and a convenience store nearby. The hotel has a sauna and a swimming pool for guests free of charge. Only a lot of bleach.
The rooms have a smell, the restaurant positions itself as a restaurant, but the prices do not correspond to reality. It feels like a Soviet-era dining room
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Malika
Level 8 Local Expert
June 26, 2024
We stayed twice, convenient location in the city center, good service, average food, it was possible not to take breakfast.
The cleanliness of the room was normal one time, the other time it was a little dusty, I had to wipe it.
We stayed at this hotel with my husband for 5 days. We had a standard room. The room is modern, stylish interior, clean everywhere. the bed linen is snow-white, the bed is comfortable. The room is cozy. Refrigerator, kettle + tea set, air conditioning, safe, TV, necessary furniture - everything was there. In the bathroom there is a bathrobe and slippers, a shower set, a hairdryer. There was an Internet connection. We settled in quickly, the staff is attentive. No one bothered to sleep. We are happy with the hotel.
Stayed twice, nice hotel. The staff is friendly and the rooms are spacious. In general, I liked everything, and I will come back to you on my next business trip. Thanks!
The hotel is not new. In the centre. Convenient location. The restaurant, or rather the dining room, is quite modest. But you won't stay hungry. The rooms are small, the furniture is not new, but good quality.
Prices are significantly lower than in the neighboring Kazzhol
Everything is cool, but there is one fat minus - the noise of the hood at night. I had to turn on the rain noise on my laptop and turn up the volume to drown out the noise of the hood. It was the only way to fall asleep.
We came to Almaty with my wife in the summer (we really love nature and the lively atmosphere, which abounds there). We booked comfort for 5 nights. The staff was very polite, the food too (my wife and I especially liked the breakfast, it's just something). The hotel is located in a beautiful area, not far from the center (which is very good, because almost all the main attractions are in the palm of your hand). In general, there were very positive impressions from the city, as well as from the hotel itself. Next year we plan to book a room in the same hotel!)
Excellent hotel, friendly staff. Great rooms. The buffet in the morning is pleasing to the eye. Convenient location of the hotel, right in the city center.
No matter who wrote what, but I will say this: there are no problems in communicating with the staff. There is a question - you approach the reception and there is no question. The service is excellent. Cleaning every day. Clean, delicious. You feel at home. In a word, EXCELLENT
Nice hotel, clean and cozy room! The convenient location of the hotel is right in the center. Delicious breakfasts, from minor points ... not many seats at breakfast.
The administration, the staff, the restaurant, it's really cozy here.👍👍👍
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Михаил Т.
Level 9 Local Expert
May 12, 2023
We lived here for a week in May of the 23rd year. The rooms are clean, cleaning every day. Comfortably. Good location, the center is easy to walk to, there are supermarkets, exchangers and Mega shopping center nearby. Communication with the staff is excellent :)
Of the minuses, the breakfasts are average, but not bad. There is practically no sound insulation between the rooms.
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Андрей П.
Level 15 Local Expert
October 13, 2024
I liked the hotel. Comfortable rooms, helpful staff. Good breakfasts
A good combination of parameters with a completely loyal budget.
Good reception, breakfast, room service.
Maybe the hotel is not super fresh, but it is cozy and quiet
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Евгений К.
Level 16 Local Expert
July 5, 2023
A wonderful hotel. Decent breakfasts, clean rooms, very attentive staff. Of the disadvantages, the service on the summer veranda is long. But overall, five out of five is unequivocal. I will definitely return there on my next trip.
I'm happy with everything.
The reservation from the Russian website was successful, I was placed, the room is clean, the bed is comfortable, everything is there.
The street is quiet, sleeping with the window open was very comfortable, especially after a busy road, flight and business events.
Breakfast is without frills, but everything is delicious and pleasant.
I am satisfied, the price/quality ratio is super!
Thank you so much for the warm welcome, for the cleanliness, for the delicious food, for the caring staff. I feel at home 🙏
Keep up the good work. May Allah give you all the best and kind guests.
Although the price category is not cheap, but it's worth it. We were in a standard room, there is everything for comfortable accommodation. It is convenient that the room is zoned, while my husband was working, I was resting. The staff is friendly, cleanliness and anti-smoking measures are observed. The design of the room itself is also interesting, the furniture is comfortable. In general, I put a plus in the piggy bank of successful placements.
Convenient location, delicious breakfasts, the room is clean, Cleaning is carried out daily. The room price includes an hour of sauna, you need to sign up at the reception, the pool is really cold, the steam room is without complaints) it's hot. 2 bottles of 0.5 liters of water are brought free of charge per day, there is a shop in the courtyard.
A very cozy and comfortable hotel. It would not hurt to improve security and somehow redo the conference rooms, too languid. And so the rooms are good, the staff is friendly and helpful.
A very decent hotel. The breakfast is excellent. The rooms are moderately clean. It is located within walking distance from the Mega shopping center. There is a shop nearby. Friendly staff.
Upon arrival, the girl at the reception was not at all friendly. Breakfasts are quite normal, if you don't get to rush hour. The room is excellent, the view is simply incomparable, the audibility is very good (especially from the bath), breakfast was packed on request, water is brought to the room every day. I think the location is very convenient: the shopping center is nearby, the hotel is not located on the road, which makes it more cozy.