It is very beautiful , the prices are adequate, a lot of consultants (unobtrusive and pleasant)
Some products were not on the shelves (only the dough remained), as well as the girl at the checkout was tired and too sharp, I would even say arrogant. But the quality of the products and the staff are generally excellent.
Scary store!!! I went in for a minute, I don't remember anything further, I woke up - I had a package in my hands, there was no money on the card and a feeling of utter happiness!))
Great store, great prices, I found everything I need, I am very happy, now I constantly buy there) a very convenient application and constant discounts
I am very disappointed with these stores. The other day I bought a perfume and found a completely different fragrance at home and not a rack. The probes are put original and sell completely different
It's a good store, but there are a lot of customers. There are enough ticket offices, but because of the crowd, I want to get out of there as soon as possible. The prices are democratic, the staff is polite. The product selection is excellent.
A large selection of perfumes and cosmetics. It is better not to contact consultants, they are often rude. The prices are different, you can find cheaper ones. But if you need everything at once, then this is an ideal option.
I was there 2 times, there are a lot of goods, good consultants are needed, unfortunately there is a problem with this. The first time I didn't get an answer to any of the questions.It's strange for a store like this.I was lucky the second time, Anastasia, the consultant helped a lot!I received good advice and recommendations from her!Thank you, train the staff better!
A paradise for those who love cosmetics and self-care. I especially liked the consultants in the perfume department. There is nowhere in this department without them. From the useful: you can install the app and get a 10% discount right away.
A huge perfume store. Nice young staff. The prices are about average in the city (compared with those prices for the product I was interested in) I will not say for everything else.
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Олеся
Level 21 Local Expert
November 8, 2023
An awful lot of people! Uncomfortable! Some kind of artificial hype around this store… Although I am a girl myself and I like to choose, walk around, see this, but it's too much. Not another foot. You can't even approach products and testers, and most of everything can be bought both online and in another comfortable place 😉🤷🏼♀️
finally, we waited for the opening of the golden apple in Minsk)
I really like the choice and service, the consultants are unobtrusive and friendly.
prices for fragrances are higher than in Moscow (
for lack of a clear competitor, it is quite suitable
A huge assortment of the first cosmetics hypermarket . I have heard how the guests of the capital are consulted in English. Commendable! In addition to the discounts she received, she left with decent gifts. It's nice!
The location of the store is good, the assortment could be a little more, consultants often do not know where everything is, cashiers are very friendly
A good store, attentive and polite staff who helped me find the cosmetics I needed.
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Ivan Yaskevich
Level 7 Local Expert
March 11, 2024
There are no advantages. It is indicated on the Internet that the product is in stock, but in fact it is not. This has happened repeatedly. The support service is generally a separate topic((. When asked why this situation is, they answer that the site is updated every 2 days ... (Bullshit)... The question of where to file a complaint remained unanswered.
I do not recommend the specified store
This is an assessment of the application and customer service in the online store. I ordered a cream, they brought it from 2 times and then it was broken. I ordered delivery on February 2, I am waiting to this day, despite the fact that the money was already taken from me a long time ago. We spent 7 days sorting it out (it's unclear what), after mine! I received an email with a sample application for a refund/exchange of goods. They promise to deliver a new cream in ANOTHER 10 days!!! If you don't want problems, I recommend shopping ONLY in a regular store. Otherwise, you will be like me - pay 60p for the cream and wait 18 days + (I'm still waiting)....
The paid order was not delivered on time. Moreover, the consultants cannot determine the location of my order, as well as the delivery date. They say that the order has been transferred to the delivery service, but the order from the Golden Apple has not been received by the delivery service in my name. Unfortunately, there is no clear response from the consultants or an order. Communication leaves much to be desired.
The best cosmetics store. Good discounts appear regularly. Consultants will always help. The store has its own app.A large number of testers. There is a large Parking lot nearby.
A good assortment. Prices are high relative to Europe and Russia, and normal relative to the local market. The service is good, responsive and competent consultants
I love going there. You can find everything you need. The staff is friendly. There are no queues, the ticket offices work quickly. Lots of discounts and promotions
The assortment is really good and you can buy your favorite products at a good price. BUT the site is slow, constantly lagging, the statuses of orders and products are not updated. The work of the delivery service also leaves much to be desired, canceled the order, specially called back to the support service, rechecked - the order was canceled, the courier calls in the evening and says that he is carrying my vehicle, well, what is it!? Significant improvements are required...
There are a lot of empty testers in the perfume department!How can people figure out what the smell is inside? A star for the fact that consultants are not annoying)
Organized space, help is offered at a glance by the staff
At the checkout, they did not forget to offer to take advantage of the discount, they told everything and patiently waited until the application was installed.
There were so many hopes for this network. I hoped that it would be no worse in terms of level than large stores with similar products. But alas.
But it is absolutely not comfortable to be in this store. Youngsters do their makeup by testers, consultants apparently stand for beauty. There is no interest in customers, if you contact them, they throw them at each other (where did you get them at all?! ) and if someone responded, they don't know the products at all, they don't know what sales are and they are absolutely not customer-oriented! I have now returned to another retail chain.