The rooms are very comfortable. The breakfast is decent: delicious and hearty. We held an event here: the service is excellent, the staff solved any issues very quickly
Luxury hotel, rooms, breakfast, top-level interior! Next to the MegaSilkway, not far from the airport.
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ALexX
Level 13 Local Expert
August 15, 2022
An excellent Hilton hotel is located a 15-minute drive from Nursultan Nazarbayev International Airport. Nearby there is the expo center (a building in the form of a huge ball) and the shopping and entertainment center "SilkWay". Therefore, there is something to see, where to buy things and where to eat.
The hotel itself is chic, with comfortable, large rooms, a wide range of services (its own shuttle service, executive lounge for rest and work for VIP clients), a SPA center, quite a variety of delicious breakfasts and a restaurant on the 9th floor.
The SPA has various saunas, a swimming pool, hydro massage, steam rooms.
The executive lounge offers free drinks and snacks to have a snack while working or relaxing. There is also a conference room for meetings, separate recreation areas, and a printer for printing documents.
The cost of King Deluxe rooms is 50,000 tenge. The cost of transfer from/to the airport is 11,000 tenge.
Everything is great, I really liked it.
Astana may have the best, but there are many buts. The window in the room did not open. In the lobby of the hotel there are spots on the ceiling from the flood and against the background of all the luxury it looks as terrible as possible. The staff is excellent, 5 stars for the staff
Good service, delicious varied breakfasts, the room is a little cramped due to the location of the furniture, for me the minus is that it is impossible to open the windows, but a beautiful panoramic view. It's not convenient that you can only take the elevator to the floor where you live, friends lived on the floor below - you won't get there on your own. The spa is not bad, but it is very slippery, just really, I want more rubber tracks with such slippery tiles and to clean the water on the floor more often.
Good: rooms, view, kitchen, cleanliness, internet.
Bad: room access cards are denied, 1 elevator worked for the entire hotel, the reception staff does not know the specifics of their own hotel, they almost lost their luggage. Because of all this, out of 16 hours of staying at the hotel, I spent about two hours on all sorts of fuss.
A very good hotel with a high level of service. There is some wear on the license plate, but it is not critical
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signoro pomodoro
Level 12 Local Expert
May 6, 2024
It's a good place.
Excellent beds, very clean and cozy room.
But here are the double rooms and the Christmas tree door through which you can hear everything, including how the neighbor listens to music on the phone 🤦♂️
Good breakfasts. Excellent staff.
The service is weak. The staff is not prepared. At the top of the restaurant, the prices are at the Hilton level, and the service and food are at the cafe. It wasn't delicious. At the SPA, the receptionist went for a walk at all, didn't really introduce her to the gym, gave her the keys and that's it. My mom and I were wandering around, and where to go.
The level of service is very weak. The building is beautiful, but unfortunately this staff will quickly turn it into not respectable.
An amazing hotel! The view of the expo from the panoramic windows is something. Generally, when you enter the lobby, you immediately realize that it won't be bad here) We will definitely come back again!
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C'est Moi
Level 11 Local Expert
August 21, 2023
Our construction conference was held at the Hilton. Very beautiful and spacious, a huge hall, a recreation area, performance rooms with projectors, clean toilets, well done staff! At a decent level!
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Vitalii
Level 10 Local Expert
May 29, 2024
A very cool Hilton. One of the best on the web. Excellent spa complex, banquet hall.... the breakfasts are very decent. I will definitely come back.
Hilton there is a hilton, service, breakfast and chill, all at a good level. You can check in and have a good rest. And takeaway coffee is generally a fire.
Nice hotel, excellent breakfasts, large rooms.
The furniture is a little scratched. But the bed and mattress are great, I got enough sleep. The room has a hairdryer, iron, kettle. Tea, water are replenished every day. The bathroom is large, there is everything from shampoo to comb.
Nice rooms, amazing breakfast, and a chic design of the hotel.
The pool is really so-so for such a hotel.
The service is excellent.
The rooms are clean.
It is better to ask for a room with a view of the Expo.
Great food. The service is also on the level. The view from the windows is excellent. The pool is not very large, but there are several saunas. One of the disadvantages is the poor work of the accounting department . You can wait weeks for the necessary documents. Washing clothes is also an adventure. They will take them away from you for a long time. In any case, I always stay at the Hilton in Astana.
The placement is normal, clean, tidy. The service is fast. The kitchen was upset. Breakfast for two. One week and also porridge with milk, fried eggs and omelet made from hot, almost no fresh vegetables and fruits, no fish at all, no fresh fruits.
A great hotel. Service, staff, friendly attitude - everything is at the highest level. And it's a pleasure to relax and unwind at the SPA. And the panoramic windows, what a view from the window. I'm happy with everything. Thank you.
A wonderful hotel, near a shopping center, a very varied breakfast menu, there are even smoothies and fresh watermelon with melon.
The room is magnificent, very comfortable beds and armchairs, the bathroom has a shower and a bathtub, and the toilet is separated by a partition. I would love to come back again!
The food is very tasty. At first, when we arrived, there were problems with the staff, as one says one thing, the others say another, and eventually we figured it out. The rooms are comfortable and clean. The location is not very good, but the view is beautiful at the Expo, but it is far from the center and it takes about 15 minutes to walk to the bus stop, and there is a shopping center nearby. Unfortunately, when the spa was open for 2 days, then it was closed for sanitary days. Another disadvantage was that the guest's thing was thrown out (a bookmark for a book) it was not pleasant, the thing was memorable
Excellent interior of common spaces, cool spa complex, standard room is small, but quite cozy and of high quality. The staff is helpful, the breakfast is beyond praise! Excellent price-quality! Check-in is required only with a view of the expo!
In general, it is normal, but a tired bathroom spoiled the whole impression. Repairs won't hurt. The staff is responsive and prompt. Breakfast (buffet) is standard.
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Jony Vandamm
Level 8 Local Expert
November 13, 2023
The hotel is big and cool. There is everything you need. Expo city, the main thing is that your room faces this town. The view is special. There is a spa, a swimming pool, a restaurant, respectively.