a good hotel, an excellent breakfast, but people who do not live in the hotel are allowed into the pool / sauna area - it can be crowded, you will not rest.
Nice hotel, the rooms are spacious. Unobtrusive service, convenient location, good breakfasts. In general, I recommend it. I enjoyed my stay in the hotel.
I arrived at the hotel at 5 o'clock in the morning. I was waiting for a man to escort me to the airport. I wanted to have a cup of coffee.No lobby bar is open in a five-star hotel around the clock. There is an announcement that only until 00 o'clock. It's a strange situation for this level of hotel.
I really liked it. Room cleaning, replacement of necessary accessories are even done 2 times if they see that something is missing. And the maids are not visible at all in the corridors. And what kind of breakfasts😍😍😍😍
It's not new anymore, but it's clean, big and solid. There was everything you needed nearby. There was a problem with the payment. But these are the new realities of Kazakhstan... It is necessary to take into account
Good location and varied food. At the same time, there are many minor flaws: the rooms are old, something is not working , the service is mediocre. It's not worth the money they ask for it
Three people were accommodated in a suite, one was offered to lie down on the sofa. The cost was 160,000 rubles per night, slightly offended by such an offer for the third guest. Overall it is beautiful and spacious. Hilton he is also in Astana Hilton
What can I say - everything is in the highest class! Service, breakfast, room. I especially appreciate the salt cave in the spa center. Helps to restore breathing after a flight in a mask.
the best hotel in the city, the staff is not too polite!!!
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3
Andrey Seviev
Level 7 Local Expert
May 16, 2024
Everything is fine, the breakfasts are delicious. If they hadn't been hammering with a hammer yet, in the afternoon, while I'm trying to get enough sleep from the road, it would have been super
The rooms are ordinary, there are no tea bags, coffee, which is surprising, with 5 stars. I like panoramic windows, a large hall with a high ceiling and a beautiful view from the windows, a lot of "air ".
More was expected from 5 stars in the capital, and from a chain of world-renowned hotels. The main disadvantages are the lack of a minibar, long service. The decoration and furniture are all on the level. I was pleased with the Cloud bar, good cuisine and an excellent range of drinks.
According to the hotel itself, it could have been much better.