The hotel is great, but the service is at zero
There is no toilet near the beach, sparkling terrible brut was the most done, but better was brought on request
In the buffet at breakfast , and not only was the food constantly running out , it was necessary to stand and wait
The dirty plates were on the table until they were about to leave
The toilet by the pool always has wet sinks and the floor, there are only three cabins for the entire pool and beach
In general, there are decent problems with the service, it does not meet premium standards, it was in different countries, and this hotel disappointed
very, very good in terms of service, food, children's animators, beauty, beach equipment, etc ... for "your money", as they say ... gorgeous sand, gorgeous entrance to the sea (for children the most buzz), but! it seems strange that there is no shower directly on the beach (it is only at the exit, meters 150 meters from the sea)... if someone suddenly invites acquaintances / friends to visit - a guest visit costs 675 dirhams, and is limited in time until 18.00 ... summary - I recommend it for a family vacation)
We stayed at this hotel for the first time .. Before that, we had 2 vacations at the RixosMarina hotel.. the room stock is slightly outdated .. The food is monotonous, and everything that remains after lunch is then served for dinner.. in no way can it be compared with the above-mentioned hotel, there is no service , they asked for suitcases to be removed to the luggage room, they took out in the heat.., they asked for a late check-out, after an hour they began to call us to leave the room, the service in the restaurant is weak , dirty dishes are removed from the table slowly , other guests of the hotel also note a decrease in the level of service , who previously stayed in it , the only advantage of this hotel is the beach , and then it is clearly not well maintained , steers , early in the morning a tractor selectively levels the sand and that 's it .. We are disappointed with the trip to this hotel ..
Excellent hotel and service. Golden doors, for those who love it. Everything is clean, beautiful, expensive. The food is awesome! Especially sushi and themselves. And the beach is also
everything is good, except the service, unfortunately, the room service (cleaning and providing supplies for the child) and the service on the beach and by the pool (the waiter call button exists for beauty), but at the same time all the staff is super polite and courteous. an excellent kids club, a very tasty main restaurant (which is rare for the allin system), excellent restoans a la card.
The hotel is nice, the food is delicious, but the whole experience was ruined by an unpleasant incident.
My preschooler son accidentally touched a large lamp in the common area, the lamp fell and crashed. The hotel billed us for a huge amount, which had to be paid, because the hotel threatened to evict and pay the bill for the lamp from the amount for our stay, and the rest was just beginning. The rest was 9 nights, the amount for the lamp was more than half the cost of the ticket. We have not received any help from the travel agency. No arguments about the concept of a vacation with children and their safety had any effect on the management.
Be very careful with small children, there are a lot of glass decor items in the hotel!
It's good that no one was injured, the lamp was about 2 meters high, without reinforcement, stood and staggered.
The hotel is 50/50... shabby, but generally clean. We arrived at the hotel at 11, checked in at 3, evicted at 12, the extension was refused, although we are with a child, no! Not a minute earlier or a minute later, for Rixos it is of course the most ordinary food without frills absolutely. Upon check-in, they take a deposit of $ 200, return the Dirhams at their "own rate"!!! Wi-Fi is terrible👎🏻 calling on video is equivalent to inventing a bicycle😤There was a repair in the next room, they called and complained about what they received an answer-there is nothing we can do, and this is in the daytime sleep of children)) The kettle in the room was leaking, just check the hair dryer immediately upon check-in. The beach is clean, the deck chairs are worn. Will we come back? No, definitely not!
A typical Turkish hotel. It is convenient for families with children, but very noisy. Great beach! You can only come for him. There is a huge selection of food, you can always find something you like. In general, everything is fine, except for the SPA. The staff are boorish and forgetful. You don't have to sign up in advance, they won't be ready for your arrival anyway))
The best hotel I've ever been to.Inside it looks like a palace, the abundance of openwork grilles, either in the form of overlays on marble, or grilles dividing the hotel areas, is amazing, chandeliers and lamps made of metal, carved with different ornaments.When turned on, a beautiful ceiling illumination is obtained.The food is impeccable, a large selection of dishes from fish, beef, lamb, various poultry, delicious salads, there is no need to talk about sweets.In short, everything that is cooked is delicious. I'd say fuck off.Alcoholic and non-alcoholic drinks are all of super quality. The sea is a separate conversation, white sand, turquoise water, from which you do not want to leave, a gentle entrance, which is convenient for families with children.Animation for children is 5 points.the cleanliness of the rooms is impeccable.The staff is super polite, yet unobtrusive.In short, a fabulous hotel.Anyone who wants to please themselves, come here.Thanks to the creators of this concept, all the staff and my daughter, who took me here.Once again, a deep bow to all who create this paradise!!!!!
After a few hours of arrival at the hotel, the realization of the vacation comes, the hotel staff does everything to make it feel like you are in paradise, for the UAE all inclusive is exclusive ...
The food is so delicious that it is impossible to resist... especially on a Saturday lunch, it's just overeating with delicacies...
The beach is light sand, azure, open sea - tide, ebb, waves ...
The children demanded to take them to a children's club, it was a small shock, this had never happened before...
A good hotel, excellent territory, well-organized space and a great place for families with children.Children's animation works great! There is a bit of pretentiousness in the design, but this does not prevent you from having a great rest. I recommend the villa area, there is a wonderful territory and service in the villas and an excellent restaurant.
The hotel is luxurious in terms of the interior! The Russian-speaking reception works amazingly for 10+: they solve any questions quickly and efficiently, Russian-speaking children's animators who sincerely love children and know how to occupy them productively also work amazingly! These 2 structures correspond to the status of 5*! Well done! Cleaning is just awful: they clean up when you return to the room, they don't top up the funds when they are cleaned, all the decorative pillows are thrown on the dirty floor to make the beds, and then they stole a children's soft toy from the floor to the bed, thanks to the reception they returned it! The kitchen is good: the waiters serve quickly, keep clean, the food is varied, you can choose to taste and not get bored! A great area of a children's water park, an adult pool with a bar! The sea is really like in the Maldives: snow-white sand and turquoise water! The territory is licked and well-groomed! The rooms are comfortable and not cramped! In general, I recommend it!
We are currently resting at this hotel.
Among the advantages: white soft white sand, clear sea, beautiful interior, good contingent.
Of the cons:
1. The food is without frills, mostly delicious, but the choice is not premium at all. We arrived at the hotel at 16:00 and with the concept of "ultra all inclusive" we had nowhere to eat until 19:00! I had to feed the baby nuts in the lobby (
2. There is one pram for the entire hotel and, of course, it is occupied. If your child no longer uses a stroller, but you want to go on a long shopping trip to the shopping center, then the child will walk with you.
3. There are no drinks in the minibar, only water. In the lobby, you can not take a glass with you to your room, you need to drink only in the lobby. If your child goes to bed at 20:30, then sit in the room, order everything for a fee! This is such an ultra all inclusive.
This is one of the best hotels in the UAE. Excellent staff, everything is very clean, they cook delicious, clean every day. The atmosphere of an oriental fairy tale reigns everywhere. Everything here is conducive to a wonderful rest. I especially want to mention the wonderful fitness instructors Masha and Dmitry. Masha conducts excellent yoga classes. We didn't miss a single one. And Dmitry conducted simply gorgeous classes in the pool on bicycle simulators and aqua aerobics. We will definitely come back here
A good hotel for a family holiday. I would like to diversify the choice of food for children, make a separate children's buffet area, given that this hotel is loved by families. There are not enough berries, they are in large quantities and of good quality in stores. Otherwise: everything is as it should be Rixos: beauty, service and atmosphere.
Everything is fine. Rest for another five days, if the child does not get sick, does not catch any infection, then it will be fine.and it will be the best hotel. We were vacationing in Rixos in Turkey and each time the child caught an infection. I hope the staff at this rixos is hygienic and cleaned thoroughly. As it is, everything is great, the place, the sea, the food, the staff.
The best kids club we've ever been to. Many thanks to the girls Natalia, Lyuba and Astra, these animators are real professionals, all the children love them very much! Overall, we really enjoyed our stay, the hotel exceeded all our expectations. Thank you for a wonderful stay!!!
It is very well arranged, I liked the class!!!!!!!!!!!!!!!!!
We were surprised by the buttons on the umbrellas that call the waiter!!!!!!! Waiters on roller skates are a cool sight! I liked it! Food class
Excellent staff, attentive, professional and customer-oriented. The cuisine is varied, but not for vegans, since it is almost impossible to eat fruits or vegetables, but the cheeses are very decent. The territory is pleasant, you can take a walk, a warm pool, the beach is clean and the staff is on top, they will always help you move the sun loungers, open an umbrella, bring water, the beach bar is also decent, good alcohol and cocktails are prepared smartly, but not very much with coffee, but in the hotel itself they cook in the bar on the sand!
The hotel is simply gorgeous, the food is very varied and delicious, alcohol for every taste and strength, the staff is very attentive and friendly, we will definitely come again 👍 There was a room with access to the pool, this is a separate love and relaxation 🤗
The hotel is very chic!
Beauty !
The hotel service is very good!
The food is delicious and varied. Only a small selection of fruits.
The staff are clever!
The beach is very clean and beautiful.
With children, and without children, it's boring, there is no entertainment at all.
The atmosphere of the hotel is very comfortable, but again a little boring.
The rooms are beautiful and comfortable.
According to the cost, I can say that the price is very high, not worth the money.
But I advise you to visit.
The hotel, renovation, decoration - on a solid 5. Everything else is a three. The all-inclusive concept is not fully thought out:
- There are time periods when there is no place to eat at all (except fast food in the kids' club)
- Fruits can only be taken at 1 place on the way to the beach
- The food is monotonous... It's literally the same thing every day
- Do you want red fish? Only if you ask, they will get it "from under the counter"
- Late departure and departure to the airport after check-out? Your all inclusive will end after the room is handed over...
- A crooked consultation from the leisure seller in front of the lobby and an extra ticket to the parks was bought (at the age the child did not need a ticket)
- The whole evening animation boils down to the singers on the street (it's hot, stuffy and extremely uncomfortable)
There are many different little things... I didn't want to come here again. We rested for almost 2 weeks
A gorgeous hotel. Awesome beach. Service. Everything is on top. The staff is polite and friendly. The sand on the beach is white. The azure Sea. There are quite a lot of sun loungers. Cleanliness and order everywhere. There are no problems with nutrition. There is a lot of food. I recommend visiting.
The best hotel in Abu Dhabi. Excellent food, excellent service, a huge long beach for walking, clean sea. The best Japanese restaurant.
There are magical dinners for NG and Christmas.
Beware, you can bring 2-3 extra kg. :)
Cons: sometimes they do mosquito repellent treatment at night and do not warn them to close the windows.
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Е
Елена
Level 6 Local Expert
November 24, 2024
The hotel is very beautiful, with beautiful architecture and design solutions, insanely cozy, with a diverse selection of dishes for every taste. Attentive staff. The cleanest beach, a large coastline. The hotel is suitable for both family holidays and wonderful weekends
A great hotel, with a good beach and in general, the hotel is good for everything.
The only thing is if you keep silent, you will be given a bad number and a so-so service, you need to hit a little first and there will be a result.
Great hotel, everything for guests. It's incredibly tasty and a lot of variety. Even the sophisticated ones were pleasantly surprised. We plan to come again. I gained 5 kg in 14 days, which of course is not very good, but everything is so delicious that I allowed myself everything.
A great hotel. Everything is clean, cozy, and tasteful. The staff is polite and friendly. There were no complaints about the cleaning.
Great beach.I will definitely come back again.
A wonderful hotel!!!! We had a rest in September 2022 with family and friends! The choice of dishes is huge, everything is delicious! There will be everything to taste for both adults and children, that's for sure))
I fell in love with the restaurant on the beach)))
The service is pleasant, fast, everyone is smiling and friendly!
There is a mini disco for children in the evenings, in the afternoon in the children's club master classes, classes!
In the evening, a relaxing atmosphere with live music! Really resting! No noise) The contingent of guests is worthy!
According to friends, alcohol is very decent👌
We have been vacationing in this hotel together with my husband since June 22 for 3 days.The hotel is very well maintained, very clean, friendly staff, the territory is all in greenery!The territory is small, there is only one swimming pool.The beach is clean, sandy, there are no living creatures in the sea.The food was monotonous, there was a lot of fruit, there were few fresh vegetables, mostly for breakfast and lunch!There are few salads, desserts are all monotonous.There were a lot of people with children, despite the fact that there is nothing special for children!In the evenings, live music, hookah and quiet music after 23.00.In general, a hotel for a quiet family holiday!
Wonderful hotel, wonderful beach, good food, excellent service. We rested with a large company with children and couples without children all had great pleasure. We had a rest in March of the 24th year
The perfect hotel! Everything is at the highest level! Food, service, alcohol, everything is included. The beach is gorgeous, the rooms are clean and fresh. Very beautiful. For children there is a playground, a playground, slides.
A good place to relax with children. A large sandy beach, there is also a bar, volleyball, a show program and live music. The hotel has a small storey, a great atrium and a lot of greenery, when fully loaded you don't see a lot of people. There is an outdoor sports ground. A large main pool with blackjack and fun, children's pools are very comfortable and entertaining. The cuisine is wonderful, varied and delicious.
A very cool place, a gorgeous clean beach, a good hotel, delicious all-inclusive food, active sports programs, entertaining programs for children. We celebrated the New Year in this hotel, everyone is very happy!
Very nice hotel. The location of all recreation areas is excellent, everything is nearby and at the same time no one bothers anyone. The beach and the sea are just a bomb: there is no need to go to the Maldives, the sea, the bottom, the snow-white sand - everything is amazing, the entrance is very smooth. We were in October 2022, it was very comfortable, not very hot and the sea is not very warm. There are always Russian speakers at the reception, the staff is friendly, helpful. I would especially like to mention the staff in the main restaurant - they clean and cover the tables very quickly, so there is no queue for boarding, there are a lot of empty tables. Food certainly does not pull for 5 +, at best for 4: there is a lot of food, but in fact you can only eat where there is usually a queue: for fish or meat. Everything else is either spicy or with some seasonings. As there is no such children's menu in the main restaurant, there is only some kind of milkshake, and the notorious French fries and nuggets. I would like to diversify the food for children or put at least dishes from Alyakart restaurants. Alyakart restaurants are good - there are delicious dishes and a children's menu, but you can visit them for free 1 time, other times you need to pay. For a 5* hotel there is no Benedict for breakfast, not to mention Shakshuka, red fish. Plain fried eggs and scrambled eggs. The alcohol is decent, the Chili and South African wines are not even bad , proseco , beer, cocktails , everything is there . From a decent all-inclusive system, there is Hennessy, there is no real champagne. The water park is very good, conveniently located, has its own bar with fast food and juices; slides for different ages, sun beds are located around. There is a children's room, but we didn't go there. The beach and the sea are like in the Maldives. There are 2 zones on the beach for families with children and vacationers without children, which is very competent and convenient. Lifeguards are sitting on the beach and by the pools . Stingray and dolphins were seen in the sea. The pool is not very large, but very comfortable, there is a bar inside. There were plenty of sun beds for everyone. The rooms are clean, cozy, sound insulation is good. There is also a bar and lounge near the reception. There is a souvenir shop, a shop with swimwear and swimming trunks on site. There are also villas with hotel infrastructure. In general, the hotel is amazing: you need to tighten up the food and add real champagne to the all-inclusive system, then there will be 5*+++++ !
I don't understand where the positive feedback comes from, especially from people with children, even though there is no declared children's table at all, they offer to feed the child with French fries and nuggets for lunch, the rest of the food is too spicy or spicy for the child. Battered rooms and furniture, poor cleaning quality, boorish and boorish management. There is no premium or luxury here, except for nature.
A very cool hotel. Good service, beautiful interior. Beautiful and comfortable beach. The variety of food. Cool restaurants, beautiful serving, delicious food. I highly recommend it
I have been to Maldives resorts 8 times,
there is nothing worse than the beach and the turquoise sea!
The hotel is beautiful, there is so much food for breakfast, lunch and dinner, I have never seen in any similar hotel! I highly recommend it!
A chic hotel, everything is on the level. Beautiful interior of both common areas and rooms. The room has everything you need - slippers, dental kit, bathrobes, sewing kit, shoe sponge, shaving kit, soap, as well as cotton pads and manicure set (nail file and orange stick). cosmetics in the room - L'Occitan. The rooms are spacious, the beds are soft. There are blackout curtains. I must admit that if you look closely, the rooms are not the first freshness - somewhere the tile has broken off, somewhere a scratch, somewhere an elastic band has fallen off from the shower door, somewhere a hygienic shower is leaking, but these are all the little things that you can ignore if you really came to rest)
The large territory of the hotel, gorgeous pools (there is a pool with gradually increasing depth, there is a children's pool with a couple of slides, there is a basic standard pool), an excellent clean beach and a comfortable sea. In the pool every day there are classes on cycling in the water,
They are fed heartily, there has always been a wide selection of meat, seafood, soups, and vegetables.
Good quality algocol, cocktails for every taste. We managed to go to an Italian a la carte restaurant - tastier and more beautiful than in Moscow.
Live music in the evening. From the entrance of the hotel, the receptionist will arrange a taxi without any problems, if necessary.
There are Russian speakers among the staff (only the reception and the restaurant), but not all shifts - it will be difficult here without English. The reception promptly solves all problems that arise, there are adapters available for a European outlet (they are issued free of charge).
For early check-in / late check-out, you can take a shower in the spa - there is a hammam area, there is a Jacuzzi and a small pool, as well as a sauna. Perhaps there is something else in the public domain that they didn't have time to study at the spa in a hurry before departure)
We will definitely come again and recommend it to friends!
A high-level hotel. Very cozy with amazing restaurants. Very tasty breakfasts. The staff is at the highest level. The service is perfect. A large selection of alcohol.
A very beautiful hotel, reception and territory can be viewed for hours! Every detail is thought out, the service is excellent, the staff is beyond praise! The buffet is bursting with abundance, there are several visits to a la carte restaurants in the cost of food, a beautiful beach, there are always places everywhere. Creative approach to serving dishes (whole performances and shows, opera from chefs). A lot of children. From the unpleasant: the room is not designed for living, sockets are not conveniently located, there are few storage boxes, the shower watering can is damaged, which led to a deep cut. And the most amazing thing is that a cockroach came to the room! Okay, birds on the balcony, but insects are too much!