The Ritz-Carlton Almaty
469 reviews
April 23, 2024
Very good location near the mall and infrastructure. View is the best you can get from any window. Best reseption and guest relation and room service. Somewhat cleaner rooms will add the needed inch of perfection
1
April 10, 2024
Good luxury hotel with full board of services and great cuisine. However, the stake at top restaurant was good (not excellent) and the Al Farabi strees noises are too loud during nights.
March 14, 2024
The best hotel in Almaty, Kazakhstan.
Super comfortable bed, high quality amenities, delicious breakfast, amazing panoramic view to the mountains and city of Almaty.
January 6, 2024
Price quality for the Ritz is worse that I have seen elsewhere and I was in many places. Weird light controlling deck in unergonomic location. Spa and pool are really mediocre. Breakfast is also so so.
1
November 2, 2024
Everything was amazing!
December 4, 2024
Terrific hotel!
August 26, 2024
Awesome!
2
January 16
Great!
October 3, 2023
Great hospitality and amazing view
January 22, 2024
Amazing
2
January 6
Service: top level
Staff: very friendly and well-trained
Food: the breakfasts are varied
View: what's in the room, what's at breakfast is amazing
Rooms: good, high-quality renovation for the ages, but the truth is that I already feel a little tired. The room has everything, and the location is very thoughtful
: convenient
See original · Русский
August 30, 2024
A great hotel, a solid five, very well done, super service, great rooms, lobby, breakfasts, restaurants. Everything is just great. Excellent SPA, view pool.
See original · Русский
December 3, 2024
We visited this beautiful hotel with my wife, for work! Very polite, helpful, friendly staff!👍 New Year's locations are simply charming this year! And the view of the city, at night from the 30th floor, is simply unforgettable!🥰 My sincere recommendation! 😎
See original · Русский
2
December 25, 2024
The hotel was good, the rooms are good, there is a swimming pool, a hammam, a sauna, there are several restaurants and the food is delicious there. The hotel itself is located in the city center and offers a beautiful view from each room
See original · Русский
1
December 2, 2024
A very decent hotel. The rooms are very nice, the staff is super polite and professional, the food is great. I have not tried spa and fitness, but I think that it is also on the level. If the cost is not a problem, then I highly recommend it :)
See original · Русский
September 11, 2024
I stayed here for work. The level of service is something incredible. This is the first time I have encountered such high-class service. They take care of you with attention, they are interested in how you are, they clarify how you liked the dishes. The waiters help you get comfortable at the table and communicate pleasantly. I did not expect such a level of service at all. The breakfasts are great, and the hotel itself is the best of all where I have stayed during my travels in 20 countries. The spa is a separate story, a real work of art. The massage was just amazing, it was done by a girl, unfortunately, I don't know her name, but it was unforgettable. If the budget allows, I definitely recommend it!
See original · Русский
1
1
December 13, 2024
Everything is perfect in this hotel. Cozy , comfortable rooms , ideal beds.
The staff is responsive
The only thing is to improve the breakfasts, I wanted to be the best 💪🏼
See original · Русский
1
July 31, 2024
Nice hotel with a wonderful view. The breakfasts are beyond praise. Very diverse. The waiters are polite and attentive. You feel like a beloved guest . The view is beautiful on the mountains.
See original · Русский
3
February 10, 2024
The Ritz-Carlton Almaty Hotel offers a high level of service and comfort. The staff is very friendly and attentive, always ready to help with any questions. The luxurious rooms with beautiful mountain views create an atmosphere of relaxation and comfort. The on-site restaurants offer an exquisite menu and an excellent selection of wines. In general, staying at The Ritz-Carlton Almaty leaves only pleasant impressions and a desire to return again.
See original · Русский
3
1
July 26, 2024
I'm shocked! I am shocked by the level of service! It's just space. This is the first time I have met such a high-class service. Where they take good care of you, ask how you are, ask about the taste of the dishes. The waiter girls help to sit down at the table. They communicate nicely. I did not expect such a level of service at all. The breakfasts are wonderful. The best hotel in all my 20 countries. Spa is a separate art form. The massage was done by a girl, unfortunately I do not know the name. But it's just a delight. After a night flight, I relieved tension from my whole body. I am just delighted with the service of this hotel. If the budget allows, I recommend it!!!
See original · Русский
3
November 14, 2024
The most elite place in Almaty, everything is beautiful, you can take cool pictures, celebrities walk around and create a good atmosphere, I liked everything👍
See original · Русский
2
November 23, 2024
I've only been to a restaurant here. Special respect to the boss and staff! Red fish with chicken broth sauce is something!
The level of the kitchen and the establishment as a whole is top.
But again the sadness with tea and coffee cards…
Despite the fact that in Kazakhstan as a whole there are no problems with this.
See original · Русский
July 14, 2024
This is the best hotel in Almaty,helpful and helpful staff,good location,beautiful view from the Windows,modern rooms, great breakfasts, I definitely recommend the hotel for staying in Almaty
See original · Русский
1
December 3, 2023
A good hotel and service, a very beautiful reception and elevators, panoramic Windows, natural materials everywhere: marble, wood. A nice spa, delicious food to order in the room, they bring it very quickly, a gorgeous view, good cosmetics in the bathroom, I want to note separately the water pressure in the shower - fantastic.
Among the disadvantages: a complex system of access to the room through two elevators.
From the tips: replace the hair dryer, it's tired, it's important for my long hair.
See original · Русский
3
1
June 11, 2024
A wonderful hotel! Very comfortable rooms, large bathroom, shower with hanging and top watering can. A beautiful bed. Breakfast is for every taste, very varied!
Of the cons, perhaps someone will note a slight "fatigue" of the rooms, but it's more like in good European hotels - a touch of time)
See original · Русский
1
1
July 29, 2024
There were delicious cuts and original salads.
Delicious manti and samsa!!!
A large spacious hall.
Good acoustics, and good sound!!
Drinks were taken only juices and water.
See original · Русский
September 17, 2024
The hotel is great, the Ritz Carlton is good everywhere. I recommend breakfast, a wide variety of dishes, take cheesecakes for dessert, they are so tender, they just melt in your mouth.
See original · Русский
3
February 18, 2024
"The stay at the Ritz-Carlton Hotel in Almaty was unforgettable! A chic hotel with excellent service and stunning mountain views. The rooms are cozy and stylish, the service is at the highest level, and the restaurants offer fine cuisine. I recommend this hotel to anyone who wants to enjoy the luxury and beauty of nature in one place."
See original · Русский
3
1
May 1, 2024
The review applies only to the part of the hotel where the conference rooms are located. It's a little cramped, there's no lobby at the entrance. The halls themselves are comfortable, good conference equipment. A very mediocre evening buffet at the event at a high cost of participation. That is, it is the dishes, and the serving, and the taste that are mediocre. We expected more from the Ritz.
See original · Русский
1
April 12, 2024
The RIC confirms the level of its hotels. Everything is fine with the rooms and the view from the window. There is not much to walk around - only in cafes, shops and offices nearby.
The demand for deposits is annoying. Because of this, I lost 50,000 tenge. The staff is competent and friendly. The gastronomic restaurant is of a very good level.
See original · Русский
1
July 9, 2024
I was at the conference, the organization of the event and the service are beyond praise.
The lunch menu (buffet) is varied and the dishes are very tasty, the service is excellent.
See original · Русский
2
April 11, 2024
I didn't live in the hotel. I was at a business event. Clean, beautiful, helpful staff, delicious food. According to the residents, it is very good. Not for an average wallet (although this concept is different for everyone;))
See original · Русский
1
February 27, 2024
Great rooms, great view, really liked the service. The staff is attentive, people try to meet any wishes of the client. The cuisine is amazing, especially in the Seven restaurant on the 28th floor. Corresponds to a rating of 5*
See original
March 16, 2024
Comfortable rooms. Good service. The breakfast is varied and plentiful.
It is not very convenient to use touch controls for everything in the room and constant traffic jams on Al-Farabi create a big problem for the accessibility of the hotel
See original · Русский
1
July 19, 2024
The restaurant is very atmospheric, beautiful interiors, the view from the windows is amazing. Chef Marat is very friendly, I recommend visiting. Very high level
See original · Русский
November 20, 2023
We were at Vista restaurant with my wife. Expensive, but memorable. The view of the city is cool. The waiters are well-trained. Cocktails are just a bomb, and delicious and the serving is interesting. The Ritz Carlton cake is simply divine. In general, I liked everything, if the price of 25,000 + tenge per person does not scare away, then I highly recommend visiting!
See original · Русский
2
May 28, 2024
The best hotel in the city. Comfortable, convenient, good breakfasts. The pool was disappointing. Nice view of the mountains. Nice friendly staff. The price is justifiably high.
See original · Русский
4
2
October 14, 2024
Everything is doroho-bohato) Luhari brands are right at the entrance, so as not to run far) Escalators are conveniently located. In general, there are no problems, except for scarce parking
See original · Русский
March 23, 2024
An expensive and pretentious hotel, slightly tired rooms. The price is unreasonably high. Good public spaces, convenient for negotiations. And of course the view is wonderful. But there are places much cheaper and no worse.
See original · Русский
August 18, 2024
Great view from the windows. Good breakfast, great rooms. There is all the necessary infrastructure downstairs.
See original · Русский
July 25, 2024
The location of the hotel, excellent breakfasts. Great view from the window and very attentive staff.
See original · Русский
July 16, 2024
A low-level hotel that does not meet the world standard in any way. We were here with colleagues in April of this year (2024). The connection to the reception for ordering in the room is instantaneous, only what you select from the menu is out of stock. It is very difficult to book rooms, it is impossible to use the additional services of this hotel within the tariff indicated on the company's website without additional payments. It is much easier to simply rent one of the many apartments with daily rent at a cost that is much more acceptable.
See original · Русский
2
April 16, 2024
A wonderful, magnificent hotel! The best place to stay in Alma-Ata! The prices are really appropriate, but if you can afford it, then all your wildest expectations will be met! Pride takes over this hotel!
See original · Русский
November 11, 2024
4. The only thing is that it is quite cramped at the bottom. Right until you go up to the 30th floor in the lobby - it's not clear at all that you're a Ritz. But now everything is becoming clear at the top :)
See original · Русский
April 17, 2024
I really liked the hotel. The staff is polite and helpful. The rooms are clean and cozy. A very tasty restaurant on the 28th floor.
Excellent service 👍
See original · Русский
1
May 10, 2024
There was the most perfect massage in the spa, the rooms and the view are super, next to a shopping center with good brands and an ice rink
Very fond memories
See original · Русский
3
1
June 18, 2024
A place where there is a lot of pathos, especially in our mentality, but the service staff, very polite, offered some water, came there for my brother, and there is a big problem with Parking!
See original · Русский
December 31, 2024
The rooms and cleanliness perfectly satisfy the conditions of the hotel in the city center. For a 5-star Carlton hotel
See original · Русский
January 14, 2023
The most comfortable hotel to stay in. A chic breakfast buffet. Impeccable service. The hotel staff will do everything for your convenience. We had a situation where we left at night and asked for coffee with us. They brought it to us, but there was no thing to hold two drinks in one hand. There are also bags and suitcases... We asked about this thing, the girl replied that she would go to a colleague and ask. "Come on, you're still running around because of this nonsense," we just managed to say after her. We went downstairs ourselves, because the taxi was already waiting. What do you think? This girl brought us this double coffee thing right in the taxi.
And what apples are everywhere, mmm! I gorged on them like a horse, because it was delicious. I heartily recommend this hotel! And especially the rooms with mountain views.
See original · Русский
6
1
April 27, 2024
It is very comfortable, cozy and expensive. The food is delicious, the service is at a decent level. The view from the lobby on the 30th floor is just a fire
See original · Русский
